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By Linda S. on 02/19/20
Dario was very good when he came to our home. Found the gas leak, did the repair. He also cleaned our fireplace and rearranged our logs. He did a wonderful job and no mess to clean up. He did a great job.

By John Miles F. on 02/17/20
The man that serviced our fireplace not only repaired the fireplace but he cleaned the folding windows that cover the fireplace. He was conscientious and professional.

By Cindy N. on 02/12/20
Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a...
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Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a new thermal expansion valve on the tankless water heater, as the previous one was leaking. They were thorough, informative, and professional. I learn from JR Bolton every time they're in my house about what it takes to maintain a house in good running order.
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By Richard D. on 02/12/20
From the selection process with Chris, sales/showroom, to the installation by Bryce and Angel, the experience was great. They were all very helpful and extremely knowledgeable about the product/gas logs. Look forward to having a free standing unit put in the sunroom next year.

By Patricia G. on 02/11/20
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining ...
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Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining things. I appreciate all the help we received from this company.
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By Patricia G. on 02/11/20
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining ...
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Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining things. I appreciate all the help we received from this company.
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By Jack T J. on 02/03/20
excellent service, purchased a full system for our upstairs and gas logs we enjoy very much

By Lynn H. on 01/15/20
no comment

By Betty M. on 12/22/19
I love my fireplace. Ross did an excellent job. Very professional and answered all of my questions. I would highly recommend!

By Patricia B. on 12/20/19
no comment

By Timothy R. on 12/17/19
Reliable, honest, and great work!

By Nancy J. on 12/16/19
Dario came out to service my gaslight . He did an excellent job ! Very nice and trustworthy. Will use him again.

By Rose M H. on 12/13/19
Angel and Bryce installed my new electric fireplace insert purchased from JR Bolton. They were on time, extremely courteous and friendly, ensured everything was protected before starting the installation, cleaned up, and made sure I understood the operation. They c...
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Angel and Bryce installed my new electric fireplace insert purchased from JR Bolton. They were on time, extremely courteous and friendly, ensured everything was protected before starting the installation, cleaned up, and made sure I understood the operation. They concentrated on their work and so were very efficient in completing the installation. I would definitely use JR Bolton and Angel and Bryce again. Love my new fireplace!
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By Diane R. on 12/12/19
I phoned them after hours on Wednesday with no gas for heat. They phoned me first thing the next morning, were out that afternoon and we had heat! Kept me informed and did a very thorough inspection of my home's system. Definitely will use again.

By George M. on 12/06/19
Richard came today to service my HVAC system. He was very professional and courteous. He explained everything that he was going to do and proceeded to do that very professionally. Richard is a great asset to your field service team. I have one of J. R. Bolton's biy...
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Richard came today to service my HVAC system. He was very professional and courteous. He explained everything that he was going to do and proceeded to do that very professionally. Richard is a great asset to your field service team. I have one of J. R. Bolton's biyearly HVAC system check up and maintenance contracts. They are worth every penny. It has kept my system up and running continuously for 10 years.
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By Joan P. on 12/06/19
Very happy with service I received today from Ross. This was for maintenance on heating and direct vent fireplace. He did a great job cleaning up fireplace that was neglected by prior owner and it looks as good as new. He explained to me issues found on my furna...
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Very happy with service I received today from Ross. This was for maintenance on heating and direct vent fireplace. He did a great job cleaning up fireplace that was neglected by prior owner and it looks as good as new. He explained to me issues found on my furnaces and went over estimates. No pressure at all. I highly recommend.
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By Mike & Sharon H. on 12/05/19
(no comment)

By Kate M. on 11/28/19
Angel and Bryce came to fix the fireplace and they were very friendly, efficient, kept the work area clean and even added some new pieces to the gas fireplace. Love the fireplace!

By Mike E. on 11/21/19
My wife and I purchased a gas log from J.R. Bolton Services. Angel came out this afternoon to install it. He was prompt, informative, courteous, and clean. When he was finished installing he took the time to show me how everything operated. I would definitely recom...
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My wife and I purchased a gas log from J.R. Bolton Services. Angel came out this afternoon to install it. He was prompt, informative, courteous, and clean. When he was finished installing he took the time to show me how everything operated. I would definitely recommend J.R. Bolton services and Angel!
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By Rene W. on 11/21/19
Angel came out to install a new gas meter and 2 regulators for my new pool/heater. He was awesome. Very polite! and was very informative about what he needed to do. I ran over 140 ft of pipe that he connected to. He checked over my work and pressure tested everythi...
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Angel came out to install a new gas meter and 2 regulators for my new pool/heater. He was awesome. Very polite! and was very informative about what he needed to do. I ran over 140 ft of pipe that he connected to. He checked over my work and pressure tested everything to make sure it was right. I will call JR Bolton when I connect my nature gas grill and ask for Angel.
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Select any employee to see all their reviews.

J. R. Bolton Services Team
35 Years
Rating:
162 total reviews!
Al E
7 Years
Rating:
79 total reviews!
Linda V
Customer Service Rep.
10 Years
Rating:
(5 total reviews)
Scot G
Customer Service Rep.
1 Year
Rating:
(9 total reviews)
Ross B
Rating:
(61 total reviews)
Dario M
Rating:
(46 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period J. R. Bolton Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at J. R. Bolton Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Scot G has a 4.5-Star average rating and a total of 9 total reviews
9 total reviews
In my free time I spend time with family and dogs. I enjoy educating customers on the different hearth and home products we offer.
By Melissa M. on 03/10/19
We stopped by the store and Scot was awesome - walked us through all of the options and had great follow through. Angel did the installation and was fantastic. We highly recommend JR Bolton and will be using them for all of our heating needs!

By Calvin W. on 02/06/19
We dealt with Scot in the purchase of gas logs. He was very knowledgeable, professional, courteous, and a pleasure to work with. We had some problems with the burner we bought. Scott stood behind the product and worked with us to resolve the problem to our satisfac...
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We dealt with Scot in the purchase of gas logs. He was very knowledgeable, professional, courteous, and a pleasure to work with. We had some problems with the burner we bought. Scott stood behind the product and worked with us to resolve the problem to our satisfaction. He even came to our house and inspected the installation himself. There is no doubt that he was genuinely interested in resolving the problem and making sure that we were satisfied. I would highly recommend Scot if you are looking for someone to help you with one of the many products available in the showroom. During the course of the install and reinstall, we dealt with four different technicians. I remember three names -- Ross, Angel, and Bryce. All four of the technicians were very helpful and professional. They were careful to protect our house. The professionalism and care were exceptional.
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By Darrell H. on 12/22/18
I received exceptional customer service from the sales rep to the technician. I will definitely be utilizing JR Bolton for another install in the near future.

By Maurice and R. on 12/14/18
We bought 2 modern flames electric fireplaces over a year ago. After the installation the remote controls for both units broke. We tried calling Scot at least 15 times and not a SINGLE return call! Very disappointed with him and this company as they would take our...
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We bought 2 modern flames electric fireplaces over a year ago. After the installation the remote controls for both units broke. We tried calling Scot at least 15 times and not a SINGLE return call! Very disappointed with him and this company as they would take our number and say they would have him call but never a single call. You would think that the company would have helped us since they knew he wasn’t helping but nothing from them either. I would not recommend J.R. Bolton Services.
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By Betsy F. on 11/25/18
Their customer service was top notch from the beginning, giving me a quote, all the way through to the installation. I called quite a few companies and was not impressed with either their customer service, or ability to help me understand exactly what I needed. T...
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Their customer service was top notch from the beginning, giving me a quote, all the way through to the installation. I called quite a few companies and was not impressed with either their customer service, or ability to help me understand exactly what I needed. These guys were not only extremely knowledgeable, they know how to treat their customers!
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By Reece J. on 10/05/18
(no comment)

By John W. on 03/14/18
Great service from selection process to installation. Doors and gas logs for 4 fireplaces. Excellent quality for both the products and the installation.

By Alex B. on 03/07/18
We were pleased with the service of Scot and Kevin. These men were professional, on time, and very courteous. Thanks, Alex B.

By David W. on 01/28/18
Excellent sales experience and fantastic installation.
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