CALL TO SCHEDULE
770-449-3692
By John W. on 05/21/20
I had an issue with a water heater that was recently purchased. JR Bolton sent out a technician (Angel) and had him knock out the job in under two hours. Prompt, professional, courteous. Came in, evaluated the situation, identified the issue and corrected the...
(View More)
I had an issue with a water heater that was recently purchased. JR Bolton sent out a technician (Angel) and had him knock out the job in under two hours. Prompt, professional, courteous. Came in, evaluated the situation, identified the issue and corrected the problem. Just as it should be. Thank you Angel and JR Bolton. good job!
(View Less)

By George M. on 05/20/20
Al was a very professional technician, with a mask and no handshake, who took his time with new high tech equipment to diagnose my HVAC system. J. R. Bolton has a great staff of technicians that I’ve been using for over 10 years and l’ve yet to be disappointed.

By Emily A. on 05/18/20
no comment

By Ian G. on 05/08/20
The new HVAC was installed at the scheduled date and in good time. The three technicians were easy to work with and left things in good order. A problem with an incorrect thermostat was corrected the next morning (but the system still worked in the mean time). A pleasant experience.

By Elizabeth W. on 04/30/20
Dario was fabulous today! The gas line to our cooktop had to be moved in order to install our new oven. It was not an easy task, and Dario solved our problem. Super knowledgeable and professional!

By Jane P. on 04/03/20
We have been using J.R.Bolton Services for about 15 years and have always been completely pleased with their knowledge and workmanship. We have saved much energy expense following their guidance. Recently their installer Angel H. did a fantastic job correcting a pr...
(View More)
We have been using J.R.Bolton Services for about 15 years and have always been completely pleased with their knowledge and workmanship. We have saved much energy expense following their guidance. Recently their installer Angel H. did a fantastic job correcting a problem and he knew his stuff so it would never happen again. Your company offers us peace of mind that the job is always done right. Thanks.
(View Less)

By Victoria W. on 03/30/20
The field service tech was awesome. Very professional, polite and knew his stuff. Also, during this COVID-19 time, he wore a mask, gloves and fabric booties while servicing my system in my house. Outside he also kept his self-protective gear on. Very impressed with...
(View More)
The field service tech was awesome. Very professional, polite and knew his stuff. Also, during this COVID-19 time, he wore a mask, gloves and fabric booties while servicing my system in my house. Outside he also kept his self-protective gear on. Very impressed with attention to safety for their customers and their staff during this time.
(View Less)

By Kenny S. on 03/28/20
Very professional, on time, and efficiently found and fixed our problem and performed service as well. Highly recommend!!

By Ray S. on 03/17/20
As always professional and fast.

By Ronald K. on 03/12/20
The best service and courteous repair man. The ladies in the office were great!

By Rick C. on 03/05/20
Ross provided a great customer experience!

By Richard B. on 03/05/20
Ross was on time, pleasant and efficient. We are glad to have our fireplace working again.

By Victoria L. on 03/02/20
Great response. On a Sunday. Thank you.

By Jeff T. on 02/22/20
ANGEL & DAKOTA DID A GREAT JOB. ON TIME, VERY POLITE,CLEANED UP WORK AREA, GAVE GREAT INSTRUCTIONS ON HOW TO USE. NICE GROUP TO WORK WITH. LOVE THE ELECTRIC FIREPLACE INSERT!!!

By Linda S. on 02/19/20
Dario was very good when he came to our home. Found the gas leak, did the repair. He also cleaned our fireplace and rearranged our logs. He did a wonderful job and no mess to clean up. He did a great job.

By John Miles F. on 02/17/20
The man that serviced our fireplace not only repaired the fireplace but he cleaned the folding windows that cover the fireplace. He was conscientious and professional.

By Cindy N. on 02/12/20
Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a...
(View More)
Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a new thermal expansion valve on the tankless water heater, as the previous one was leaking. They were thorough, informative, and professional. I learn from JR Bolton every time they're in my house about what it takes to maintain a house in good running order.
(View Less)

By Richard D. on 02/12/20
From the selection process with Chris, sales/showroom, to the installation by Bryce and Angel, the experience was great. They were all very helpful and extremely knowledgeable about the product/gas logs. Look forward to having a free standing unit put in the sunroom next year.

By Patricia G. on 02/11/20
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining ...
(View More)
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining things. I appreciate all the help we received from this company.
(View Less)

By Patricia G. on 02/11/20
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining ...
(View More)
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining things. I appreciate all the help we received from this company.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
770-449-3692

Select any employee to see all their reviews.

J. R. Bolton Services Team
35 Years
Rating:
163 total reviews!
Al E
7 Years
Rating:
83 total reviews!
Linda V
Customer Service Rep.
10 Years
Rating:
(5 total reviews)
Scot G
Customer Service Rep.
1 Year
Rating:
(9 total reviews)
Ross B
Rating:
(64 total reviews)
Angel H
Rating:
(51 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period J. R. Bolton Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
770-449-3692

Customer service is always a top priority at J. R. Bolton Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
770-449-3692
Scot G has a 4.5-Star average rating and a total of 9 total reviews
9 total reviews
In my free time I spend time with family and dogs. I enjoy educating customers on the different hearth and home products we offer.
By Melissa M. on 03/10/19
We stopped by the store and Scot was awesome - walked us through all of the options and had great follow through. Angel did the installation and was fantastic. We highly recommend JR Bolton and will be using them for all of our heating needs!

By Calvin W. on 02/06/19
We dealt with Scot in the purchase of gas logs. He was very knowledgeable, professional, courteous, and a pleasure to work with. We had some problems with the burner we bought. Scott stood behind the product and worked with us to resolve the problem to our satisfac...
(View More)
We dealt with Scot in the purchase of gas logs. He was very knowledgeable, professional, courteous, and a pleasure to work with. We had some problems with the burner we bought. Scott stood behind the product and worked with us to resolve the problem to our satisfaction. He even came to our house and inspected the installation himself. There is no doubt that he was genuinely interested in resolving the problem and making sure that we were satisfied. I would highly recommend Scot if you are looking for someone to help you with one of the many products available in the showroom. During the course of the install and reinstall, we dealt with four different technicians. I remember three names -- Ross, Angel, and Bryce. All four of the technicians were very helpful and professional. They were careful to protect our house. The professionalism and care were exceptional.
(View Less)

By Darrell H. on 12/22/18
I received exceptional customer service from the sales rep to the technician. I will definitely be utilizing JR Bolton for another install in the near future.

By Maurice and R. on 12/14/18
We bought 2 modern flames electric fireplaces over a year ago. After the installation the remote controls for both units broke. We tried calling Scot at least 15 times and not a SINGLE return call! Very disappointed with him and this company as they would take our...
(View More)
We bought 2 modern flames electric fireplaces over a year ago. After the installation the remote controls for both units broke. We tried calling Scot at least 15 times and not a SINGLE return call! Very disappointed with him and this company as they would take our number and say they would have him call but never a single call. You would think that the company would have helped us since they knew he wasn’t helping but nothing from them either. I would not recommend J.R. Bolton Services.
(View Less)

By Betsy F. on 11/25/18
Their customer service was top notch from the beginning, giving me a quote, all the way through to the installation. I called quite a few companies and was not impressed with either their customer service, or ability to help me understand exactly what I needed. T...
(View More)
Their customer service was top notch from the beginning, giving me a quote, all the way through to the installation. I called quite a few companies and was not impressed with either their customer service, or ability to help me understand exactly what I needed. These guys were not only extremely knowledgeable, they know how to treat their customers!
(View Less)

By Reece J. on 10/05/18
(no comment)

By John W. on 03/14/18
Great service from selection process to installation. Doors and gas logs for 4 fireplaces. Excellent quality for both the products and the installation.

By Alex B. on 03/07/18
We were pleased with the service of Scot and Kevin. These men were professional, on time, and very courteous. Thanks, Alex B.

By David W. on 01/28/18
Excellent sales experience and fantastic installation.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.