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By Patricia C. on 10/14/19
The technician from J R Bolton, Charles T , provided a thorough cleaning and inspection of my gas fireplace. He arrived on time, and provided documentation of his work, and left the area much cleaner than he found it. What a pleasure to have such a competent and p...
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The technician from J R Bolton, Charles T , provided a thorough cleaning and inspection of my gas fireplace. He arrived on time, and provided documentation of his work, and left the area much cleaner than he found it. What a pleasure to have such a competent and pleasant service person in my home!
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By Leigh G. on 10/03/19
The technician that they sent out to my home, Dario M, was very professional, knowledgeable & thorough. He stopped the gas leak on my New Orleans style gas lanterns, performed maintenance & cleaned each lantern. When he was finished, they looked brand new!! Than...
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The technician that they sent out to my home, Dario M, was very professional, knowledgeable & thorough. He stopped the gas leak on my New Orleans style gas lanterns, performed maintenance & cleaned each lantern. When he was finished, they looked brand new!! Thank you SO much for the dependable technician and job well done! Leigh G.
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By Shawn B. on 09/26/19
J. R. Bolton repaired and added screens to two of our fireplaces. One outside and the other inside. Angel was our installer and he did an excellent job of fixing an older gas fireplace and then installed a new screen with doors over the top. He was very patient and...
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J. R. Bolton repaired and added screens to two of our fireplaces. One outside and the other inside. Angel was our installer and he did an excellent job of fixing an older gas fireplace and then installed a new screen with doors over the top. He was very patient and explained all that he was going to have to do. He went above and beyond on this job - it was more extensive than was originally anticipated. He cleaned up everything when he was done, I never felt like he was hurrying, even though he had another job after ours that made him late for that job. I would definitely hire J.R. Bolton again and ask that Angel would do our work.
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By Carla F. on 09/26/19
Ross was extremely professional and kept me informed about everything he was doing and why it was necessary. He also kept me up to date on how long the work would take and gave me updates about the progress. Couldn’ Be more pleased with his work and positive attitude.

By Marilyn A. on 09/25/19
No comment

By jack w. on 09/23/19
technician was great, knowledgeable, and efficient. service price a bit steep. hopefully its proven to be worth it.

By jack w. on 09/23/19
service person was knowledgeable and precise in explaining items that needs attention in future. all questions were answered in layman terms. good work.

By Keith B. on 09/21/19
No comment

By Virginia C. on 09/19/19
Charles does a great job at servicing our AC unit and we really appreciate his efforts, his professionalism and his knowledge of equipment.

By Lawrence P. on 09/18/19
Charles does a great job at servicing our AC unit and we really appreciate his efforts, his professionalism and his knowledge of equipment.

By Harry R. on 09/16/19
Ross did a great job. He's prompt, keeps you informed, and the service was first class

By Nancy D. on 09/08/19
Charles installed an additional return duct as part of a plan to improve the indoor air quality of my townhouse. The installation was completed as scheduled with great attention to detail and quality. He took the time to educate me about several aspects of my HVAC ...
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Charles installed an additional return duct as part of a plan to improve the indoor air quality of my townhouse. The installation was completed as scheduled with great attention to detail and quality. He took the time to educate me about several aspects of my HVAC system, especially as it relates to the air quality. After interacting with several people in the company it is my impression that they have high standards of service.
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By Marjory M. on 09/06/19
We had a gas leak. There were several possibilitites being that we have several gas lines leading to an outdoor grill, a fire pit, an outdoor fireplace and a pool heater. Since we moved into a new home, the pool heater was the only line being used. Dario was able ...
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We had a gas leak. There were several possibilitites being that we have several gas lines leading to an outdoor grill, a fire pit, an outdoor fireplace and a pool heater. Since we moved into a new home, the pool heater was the only line being used. Dario was able to get to the bottom of the problem by finding the source of the leak. Dario did some troubleshooting to find out if the source of the leak was coming from the main line. He determined the leak was the line going to the gas grill. He capped several areas as a safety meausre. He also installed a separate pipe so the pool heater could be turned off separately from the main line. He was very thorrough, spent an entire afternoon at our home, making sure all safety meausres were in place. This is the second time I have used J.R. Bolton and both times I have been extremely pleased.
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By Betty W. on 09/04/19
Ross performed our annual checkup on our HVAC system at the historic Winn House in Dacula. He was very thorough and professional in his work. He said we were good for another year! Love that J R Bolton takes care of our system. With them, we have no worries!

By randy j. on 08/20/19
Dario did a fine job at cleaning / services my 4 fireplaces. He was on time, explained what he would be doing, and kept me informed along the way. Price was as quoted via the phone. We use JR Bolton for our a/c & heating units servicing. Yes, I recommend Dario & JR Bolton.

By Steve M. on 08/19/19
This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Tr...
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This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Trey ******* came and thoroughly explained the options, and walked me through the sales purchase. The installation team of Bryce and Angel called ahead of time and arrived promptly. They performed the replacement flawlessly They worked quickly and efficiently and handled all my questions with ease. They all have been great to work with. Very professional. Losing AC in the hottest days of summer is pretty bad, but JR Bolton took care of it quickly! Thanks to you all.
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By Steve M. on 08/19/19
This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Tr...
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This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Trey ******* came and thoroughly explained the options, and walked me through the sales purchase. The installation team of Bryce and Angel called ahead of time and arrived promptly. They performed the replacement flawlessly They worked quickly and efficiently and handled all my questions with ease. They all have been great to work with. Very professional. Losing AC in the hottest days of summer is pretty bad, but JR Bolton took care of it quickly! Thanks to you all.
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By Steve M. on 08/19/19
This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Tr...
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This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Trey ******* came and thoroughly explained the options, and walked me through the sales purchase. The installation team of Bryce and Angel called ahead of time and arrived promptly. They performed the replacement flawlessly They worked quickly and efficiently and handled all my questions with ease. They all have been great to work with. Very professional. Losing AC in the hottest days of summer is pretty bad, but JR Bolton took care of it quickly! Thanks to you all.
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By Steve S. on 08/14/19
Hottest day of 2019 and AC failed in home. JR Bolton had a truck at my house in less than 2 hours fixing the problem. Super service!

By Keith R. on 08/13/19
Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. ...
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Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. Al took it from there and was able to diagnose the issue take care of it and provided the appropriate level of explanation and suggestions for preventative maintenance. Thanks, Linda and Al, for your prompt attention and quick repair of our issue to restore operation and our comfort!
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770-449-3692

Select any employee to see all their reviews.

J. R. Bolton Services Team
35 Years
Rating:
158 total reviews!
Charles T
10 Years
Rating:
83 total reviews!
Trey C
Customer Service Rep.
2 Years
Rating:
(11 total reviews)
Linda V
Customer Service Rep.
10 Years
Rating:
(4 total reviews)
Al E
7 Years
Rating:
(76 total reviews)
Matt G
15 Years
Rating:
(64 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period J. R. Bolton Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at J. R. Bolton Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Matt G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
64 total reviews
When i'm not working i enjoy spending time with wife and 4 kids. We like going to baseball games and to the lake. I enjoy educating customers on how to keep their system at peak performance.
By Cathy W. on 04/26/19
From installing a new AC unit to twice a year visits for our heating and cooling systems, we are very happy with J.R. Bolton! Today we had Matt Green who was on time, very thorough, friendly and informative about our systems and ductwork. We are very happy with the...
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From installing a new AC unit to twice a year visits for our heating and cooling systems, we are very happy with J.R. Bolton! Today we had Matt Green who was on time, very thorough, friendly and informative about our systems and ductwork. We are very happy with the level of service we have received over the years.
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By Ralph F M. on 03/30/19
Matt is always on time, and conducts himself in a highly professional manner. We have full trust in Matt and his company

By JEANETTE W. on 02/25/19
We have used this service for a number of years and always ask for MATT. I trust his work and ethics completely. We would reccomend this company because of the good relationship we have with MATT.

By Regina N. on 02/12/19
Everything about this company was great, from calling to request service to meeting Matt and watching him clean up my home after he completed his job. He was very personable and offered advice and suggestions that were very helpful to me. He explained everything he...
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Everything about this company was great, from calling to request service to meeting Matt and watching him clean up my home after he completed his job. He was very personable and offered advice and suggestions that were very helpful to me. He explained everything he was doing and why he was doing that. Matt was courteous, professional and it was a pleasure meeting him. J.R. Bolton will remain my go to place for fireplace needs and other services.
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By Regina N. on 02/12/19
Not only did Matt call and give an accurate estimate of arrival time, but he came in with a smile and very professional manner. He did his job and gave me information I needed as well as helpful advice. He completed the job and cleaned up everything in a very reaso...
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Not only did Matt call and give an accurate estimate of arrival time, but he came in with a smile and very professional manner. He did his job and gave me information I needed as well as helpful advice. He completed the job and cleaned up everything in a very reasonable amount of time. Very personable, knowledgeable and friendly. I’d definitely call them again if needed and highly recommend them
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By Michele K. on 02/05/19
Matt did a great job. I trust them to do excellent quality service and being affordable.

By rick on 02/04/19
Matt is a good guy and very professional

By Joe and Heidi A. on 02/01/19
Matt was on time, professional and knowledgeable. He always does excellent work and takes the time to fully answer our questions.

By Mike W. on 01/29/19
Matt Geeen did an amazing job with our fireplace and was very professional and thorough. No need to look any further is your gas fireplace need to be serviced.

By Terry S. on 01/17/19
Our family was very satisfied with the fireplace service that Matt G. performed and found him to be very professional, knowledgeable and informative!!! He was also prompt and patiently answered our questions. J.R. Bolton is now our go-to HVAC service provider and...
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Our family was very satisfied with the fireplace service that Matt G. performed and found him to be very professional, knowledgeable and informative!!! He was also prompt and patiently answered our questions. J.R. Bolton is now our go-to HVAC service provider and we look forward to our Spring ductwork cleaning.
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By Hermon D. on 01/17/19
Matt was very professional and knowledgeable. He did a thorough inspection of our vented fireplace and then proceeded to do a complete cleanup and service. Not only does the fireplace work great now it looks fantastic. He took time to instruct the wife and I on ...
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Matt was very professional and knowledgeable. He did a thorough inspection of our vented fireplace and then proceeded to do a complete cleanup and service. Not only does the fireplace work great now it looks fantastic. He took time to instruct the wife and I on proper maintenance and use. Matt is very friendly and doesn’t mind questions while he works. Definitely plan on using J. R. Bolton Services in the future for other services they offer.
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By Charles P. on 01/04/19
We went into the store on a Saturday morning to look at gas logs. Karis, the salesperson, was very friendly and informative. We made a buying decision in less than 20 minutes. Matt, the technician who installed the logs, was here the next week at the promised ti...
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We went into the store on a Saturday morning to look at gas logs. Karis, the salesperson, was very friendly and informative. We made a buying decision in less than 20 minutes. Matt, the technician who installed the logs, was here the next week at the promised time, was also very friendly and did a great job. This company and the employees we dealt with are first-rate.
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By james c. on 12/28/18
Matt phoned with an upate on his expected arrival time at our house and which he met on the time he had told me. Very professional identifying himself and re-establishing locations of attic access and thermostat. I explained some recent work in attic (asking for c...
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Matt phoned with an upate on his expected arrival time at our house and which he met on the time he had told me. Very professional identifying himself and re-establishing locations of attic access and thermostat. I explained some recent work in attic (asking for caution from him) just for his info. Matt thanked me and went about his business of inspecting and testing our complete heating and electronic filtration system . In a seemingly short time he was finished and explained what he had done and his findings. Good report. Checked our financial position in regard to our yearly inspection agreement. (good news- nothing due at this time) removed his shoe cover booties and left. Very comfortable to have Matt caring for our system and in a pleasant way. .James Collier
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By julie h. on 12/20/18
Installed gas logs in our fireplace! Professional service! Matt was excellent and made sure I knew how to work everything before leaving.

By R. H. on 12/19/18
Excellent, Professional, Courteous, honest. I will always feel confident that my heating and air services are always taken care of. I even leave my door open for him when i'm not here!

By R. H. on 12/19/18
Excellent in every way.

By James M. on 12/11/18
Great. Matt was very professional & really knows his trade. In Matt I trust

By Victoria W. on 12/10/18
Matt was courteous, on time, quiet and very efficient! I would give him 5 stars!!!!!

By Heidi L. on 12/08/18
Have been using JR Bolton for years. Large company with a small company feel. Matt G performed my service today and was knowledgeable and professional.

By Elizabeth C. on 12/07/18
Matt has been servicing our heating and air for many years,. He is dependable and trustworthy and we appreciate him.
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