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By John W. on 05/21/20
I had an issue with a water heater that was recently purchased. JR Bolton sent out a technician (Angel) and had him knock out the job in under two hours. Prompt, professional, courteous. Came in, evaluated the situation, identified the issue and corrected the...
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I had an issue with a water heater that was recently purchased. JR Bolton sent out a technician (Angel) and had him knock out the job in under two hours. Prompt, professional, courteous. Came in, evaluated the situation, identified the issue and corrected the problem. Just as it should be. Thank you Angel and JR Bolton. good job!
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By George M. on 05/20/20
Al was a very professional technician, with a mask and no handshake, who took his time with new high tech equipment to diagnose my HVAC system. J. R. Bolton has a great staff of technicians that I’ve been using for over 10 years and l’ve yet to be disappointed.

By Emily A. on 05/18/20
no comment

By Ian G. on 05/08/20
The new HVAC was installed at the scheduled date and in good time. The three technicians were easy to work with and left things in good order. A problem with an incorrect thermostat was corrected the next morning (but the system still worked in the mean time). A pleasant experience.

By Elizabeth W. on 04/30/20
Dario was fabulous today! The gas line to our cooktop had to be moved in order to install our new oven. It was not an easy task, and Dario solved our problem. Super knowledgeable and professional!

By Jane P. on 04/03/20
We have been using J.R.Bolton Services for about 15 years and have always been completely pleased with their knowledge and workmanship. We have saved much energy expense following their guidance. Recently their installer Angel H. did a fantastic job correcting a pr...
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We have been using J.R.Bolton Services for about 15 years and have always been completely pleased with their knowledge and workmanship. We have saved much energy expense following their guidance. Recently their installer Angel H. did a fantastic job correcting a problem and he knew his stuff so it would never happen again. Your company offers us peace of mind that the job is always done right. Thanks.
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By Victoria W. on 03/30/20
The field service tech was awesome. Very professional, polite and knew his stuff. Also, during this COVID-19 time, he wore a mask, gloves and fabric booties while servicing my system in my house. Outside he also kept his self-protective gear on. Very impressed with...
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The field service tech was awesome. Very professional, polite and knew his stuff. Also, during this COVID-19 time, he wore a mask, gloves and fabric booties while servicing my system in my house. Outside he also kept his self-protective gear on. Very impressed with attention to safety for their customers and their staff during this time.
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By Kenny S. on 03/28/20
Very professional, on time, and efficiently found and fixed our problem and performed service as well. Highly recommend!!

By Ray S. on 03/17/20
As always professional and fast.

By Ronald K. on 03/12/20
The best service and courteous repair man. The ladies in the office were great!

By Rick C. on 03/05/20
Ross provided a great customer experience!

By Richard B. on 03/05/20
Ross was on time, pleasant and efficient. We are glad to have our fireplace working again.

By Victoria L. on 03/02/20
Great response. On a Sunday. Thank you.

By Jeff T. on 02/22/20
ANGEL & DAKOTA DID A GREAT JOB. ON TIME, VERY POLITE,CLEANED UP WORK AREA, GAVE GREAT INSTRUCTIONS ON HOW TO USE. NICE GROUP TO WORK WITH. LOVE THE ELECTRIC FIREPLACE INSERT!!!

By Linda S. on 02/19/20
Dario was very good when he came to our home. Found the gas leak, did the repair. He also cleaned our fireplace and rearranged our logs. He did a wonderful job and no mess to clean up. He did a great job.

By John Miles F. on 02/17/20
The man that serviced our fireplace not only repaired the fireplace but he cleaned the folding windows that cover the fireplace. He was conscientious and professional.

By Cindy N. on 02/12/20
Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a...
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Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a new thermal expansion valve on the tankless water heater, as the previous one was leaking. They were thorough, informative, and professional. I learn from JR Bolton every time they're in my house about what it takes to maintain a house in good running order.
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By Richard D. on 02/12/20
From the selection process with Chris, sales/showroom, to the installation by Bryce and Angel, the experience was great. They were all very helpful and extremely knowledgeable about the product/gas logs. Look forward to having a free standing unit put in the sunroom next year.

By Patricia G. on 02/11/20
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining ...
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Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining things. I appreciate all the help we received from this company.
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By Patricia G. on 02/11/20
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining ...
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Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining things. I appreciate all the help we received from this company.
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770-449-3692

Select any employee to see all their reviews.

J. R. Bolton Services Team
35 Years
Rating:
163 total reviews!
Al E
7 Years
Rating:
83 total reviews!
Linda V
Customer Service Rep.
10 Years
Rating:
(5 total reviews)
Scot G
Customer Service Rep.
1 Year
Rating:
(9 total reviews)
Ross B
Rating:
(64 total reviews)
Angel H
Rating:
(51 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period J. R. Bolton Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at J. R. Bolton Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Linda V has a 5-Star average rating and a total of 5 total reviews
5 total reviews
By Melissa S. on 10/15/19
We've worked with JR Bolton for several years. They are great about working with our schedule and specific requests we have. The techs show up on time and always call ahead. When we get second opinions, J R Bolton has always been shown to be correct in their dia...
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We've worked with JR Bolton for several years. They are great about working with our schedule and specific requests we have. The techs show up on time and always call ahead. When we get second opinions, J R Bolton has always been shown to be correct in their diagnostics. When you call and get to work with Linda, she makes everything go so smooth. She is friendly and super organized. Great company!
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By Keith R. on 08/13/19
Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. ...
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Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. Al took it from there and was able to diagnose the issue take care of it and provided the appropriate level of explanation and suggestions for preventative maintenance. Thanks, Linda and Al, for your prompt attention and quick repair of our issue to restore operation and our comfort!
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By Nancye L. on 03/31/19
Linda V. is an incredibly knowledgeable and professional representative for JR Bolton, and she recently proved this fact by explaining to me the warning signs that my 15 year old hot water heater was giving me. When I realized that my hot water heater was going to...
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Linda V. is an incredibly knowledgeable and professional representative for JR Bolton, and she recently proved this fact by explaining to me the warning signs that my 15 year old hot water heater was giving me. When I realized that my hot water heater was going to need to be replaced as soon as possible, Linda moved quickly to reschedule the required techs to coming out to my home and replace my old water heater. They also checked the regulator at the juncture where the city water enters my home, which also needed replacing after 15 years. I know have a new, reliable water heater which I am confident will provide many years of hot water for my home. Thank you Linda, and Technicians Dario M. and Ross B.
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By Mary T. on 02/28/19
Linda has always been professional and helpful over the past 12+ years that JR Bolton has been servicing our HVAC and water heaters. Thank you Linda!

By Mark W. on 06/29/18
Linda is the best. I love talking with her but our conversations are generally under 2 minutes because she is so efficient!!!
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