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By Patricia C. on 10/14/19
The technician from J R Bolton, Charles T , provided a thorough cleaning and inspection of my gas fireplace. He arrived on time, and provided documentation of his work, and left the area much cleaner than he found it. What a pleasure to have such a competent and p...
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The technician from J R Bolton, Charles T , provided a thorough cleaning and inspection of my gas fireplace. He arrived on time, and provided documentation of his work, and left the area much cleaner than he found it. What a pleasure to have such a competent and pleasant service person in my home!
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By Leigh G. on 10/03/19
The technician that they sent out to my home, Dario M, was very professional, knowledgeable & thorough. He stopped the gas leak on my New Orleans style gas lanterns, performed maintenance & cleaned each lantern. When he was finished, they looked brand new!! Than...
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The technician that they sent out to my home, Dario M, was very professional, knowledgeable & thorough. He stopped the gas leak on my New Orleans style gas lanterns, performed maintenance & cleaned each lantern. When he was finished, they looked brand new!! Thank you SO much for the dependable technician and job well done! Leigh G.
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By Shawn B. on 09/26/19
J. R. Bolton repaired and added screens to two of our fireplaces. One outside and the other inside. Angel was our installer and he did an excellent job of fixing an older gas fireplace and then installed a new screen with doors over the top. He was very patient and...
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J. R. Bolton repaired and added screens to two of our fireplaces. One outside and the other inside. Angel was our installer and he did an excellent job of fixing an older gas fireplace and then installed a new screen with doors over the top. He was very patient and explained all that he was going to have to do. He went above and beyond on this job - it was more extensive than was originally anticipated. He cleaned up everything when he was done, I never felt like he was hurrying, even though he had another job after ours that made him late for that job. I would definitely hire J.R. Bolton again and ask that Angel would do our work.
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By Carla F. on 09/26/19
Ross was extremely professional and kept me informed about everything he was doing and why it was necessary. He also kept me up to date on how long the work would take and gave me updates about the progress. Couldn’ Be more pleased with his work and positive attitude.

By Marilyn A. on 09/25/19
No comment

By jack w. on 09/23/19
technician was great, knowledgeable, and efficient. service price a bit steep. hopefully its proven to be worth it.

By jack w. on 09/23/19
service person was knowledgeable and precise in explaining items that needs attention in future. all questions were answered in layman terms. good work.

By Keith B. on 09/21/19
No comment

By Virginia C. on 09/19/19
Charles does a great job at servicing our AC unit and we really appreciate his efforts, his professionalism and his knowledge of equipment.

By Lawrence P. on 09/18/19
Charles does a great job at servicing our AC unit and we really appreciate his efforts, his professionalism and his knowledge of equipment.

By Harry R. on 09/16/19
Ross did a great job. He's prompt, keeps you informed, and the service was first class

By Nancy D. on 09/08/19
Charles installed an additional return duct as part of a plan to improve the indoor air quality of my townhouse. The installation was completed as scheduled with great attention to detail and quality. He took the time to educate me about several aspects of my HVAC ...
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Charles installed an additional return duct as part of a plan to improve the indoor air quality of my townhouse. The installation was completed as scheduled with great attention to detail and quality. He took the time to educate me about several aspects of my HVAC system, especially as it relates to the air quality. After interacting with several people in the company it is my impression that they have high standards of service.
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By Marjory M. on 09/06/19
We had a gas leak. There were several possibilitites being that we have several gas lines leading to an outdoor grill, a fire pit, an outdoor fireplace and a pool heater. Since we moved into a new home, the pool heater was the only line being used. Dario was able ...
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We had a gas leak. There were several possibilitites being that we have several gas lines leading to an outdoor grill, a fire pit, an outdoor fireplace and a pool heater. Since we moved into a new home, the pool heater was the only line being used. Dario was able to get to the bottom of the problem by finding the source of the leak. Dario did some troubleshooting to find out if the source of the leak was coming from the main line. He determined the leak was the line going to the gas grill. He capped several areas as a safety meausre. He also installed a separate pipe so the pool heater could be turned off separately from the main line. He was very thorrough, spent an entire afternoon at our home, making sure all safety meausres were in place. This is the second time I have used J.R. Bolton and both times I have been extremely pleased.
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By Betty W. on 09/04/19
Ross performed our annual checkup on our HVAC system at the historic Winn House in Dacula. He was very thorough and professional in his work. He said we were good for another year! Love that J R Bolton takes care of our system. With them, we have no worries!

By randy j. on 08/20/19
Dario did a fine job at cleaning / services my 4 fireplaces. He was on time, explained what he would be doing, and kept me informed along the way. Price was as quoted via the phone. We use JR Bolton for our a/c & heating units servicing. Yes, I recommend Dario & JR Bolton.

By Steve M. on 08/19/19
This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Tr...
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This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Trey ******* came and thoroughly explained the options, and walked me through the sales purchase. The installation team of Bryce and Angel called ahead of time and arrived promptly. They performed the replacement flawlessly They worked quickly and efficiently and handled all my questions with ease. They all have been great to work with. Very professional. Losing AC in the hottest days of summer is pretty bad, but JR Bolton took care of it quickly! Thanks to you all.
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By Steve M. on 08/19/19
This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Tr...
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This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Trey ******* came and thoroughly explained the options, and walked me through the sales purchase. The installation team of Bryce and Angel called ahead of time and arrived promptly. They performed the replacement flawlessly They worked quickly and efficiently and handled all my questions with ease. They all have been great to work with. Very professional. Losing AC in the hottest days of summer is pretty bad, but JR Bolton took care of it quickly! Thanks to you all.
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By Steve M. on 08/19/19
This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Tr...
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This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Trey ******* came and thoroughly explained the options, and walked me through the sales purchase. The installation team of Bryce and Angel called ahead of time and arrived promptly. They performed the replacement flawlessly They worked quickly and efficiently and handled all my questions with ease. They all have been great to work with. Very professional. Losing AC in the hottest days of summer is pretty bad, but JR Bolton took care of it quickly! Thanks to you all.
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By Steve S. on 08/14/19
Hottest day of 2019 and AC failed in home. JR Bolton had a truck at my house in less than 2 hours fixing the problem. Super service!

By Keith R. on 08/13/19
Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. ...
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Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. Al took it from there and was able to diagnose the issue take care of it and provided the appropriate level of explanation and suggestions for preventative maintenance. Thanks, Linda and Al, for your prompt attention and quick repair of our issue to restore operation and our comfort!
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770-449-3692

Select any employee to see all their reviews.

J. R. Bolton Services Team
35 Years
Rating:
158 total reviews!
Charles T
10 Years
Rating:
83 total reviews!
Trey C
Customer Service Rep.
2 Years
Rating:
(11 total reviews)
Linda V
Customer Service Rep.
10 Years
Rating:
(4 total reviews)
Al E
7 Years
Rating:
(76 total reviews)
Matt G
15 Years
Rating:
(64 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period J. R. Bolton Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at J. R. Bolton Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
770-449-3692
Linda V has a 5-Star average rating and a total of 4 total reviews
4 total reviews
By Keith R. on 08/13/19
Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. ...
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Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. Al took it from there and was able to diagnose the issue take care of it and provided the appropriate level of explanation and suggestions for preventative maintenance. Thanks, Linda and Al, for your prompt attention and quick repair of our issue to restore operation and our comfort!
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By Nancye L. on 03/31/19
Linda V. is an incredibly knowledgeable and professional representative for JR Bolton, and she recently proved this fact by explaining to me the warning signs that my 15 year old hot water heater was giving me. When I realized that my hot water heater was going to...
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Linda V. is an incredibly knowledgeable and professional representative for JR Bolton, and she recently proved this fact by explaining to me the warning signs that my 15 year old hot water heater was giving me. When I realized that my hot water heater was going to need to be replaced as soon as possible, Linda moved quickly to reschedule the required techs to coming out to my home and replace my old water heater. They also checked the regulator at the juncture where the city water enters my home, which also needed replacing after 15 years. I know have a new, reliable water heater which I am confident will provide many years of hot water for my home. Thank you Linda, and Technicians Dario M. and Ross B.
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By Mary T. on 02/28/19
Linda has always been professional and helpful over the past 12+ years that JR Bolton has been servicing our HVAC and water heaters. Thank you Linda!

By Mark W. on 06/29/18
Linda is the best. I love talking with her but our conversations are generally under 2 minutes because she is so efficient!!!
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