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By Melissa S. on 10/15/19
We've worked with JR Bolton for several years. They are great about working with our schedule and specific requests we have. The techs show up on time and always call ahead. When we get second opinions, J R Bolton has always been shown to be correct in their dia...
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We've worked with JR Bolton for several years. They are great about working with our schedule and specific requests we have. The techs show up on time and always call ahead. When we get second opinions, J R Bolton has always been shown to be correct in their diagnostics. When you call and get to work with Linda, she makes everything go so smooth. She is friendly and super organized. Great company!
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By Patricia C. on 10/14/19
The technician from J R Bolton, Charles T , provided a thorough cleaning and inspection of my gas fireplace. He arrived on time, and provided documentation of his work, and left the area much cleaner than he found it. What a pleasure to have such a competent and p...
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The technician from J R Bolton, Charles T , provided a thorough cleaning and inspection of my gas fireplace. He arrived on time, and provided documentation of his work, and left the area much cleaner than he found it. What a pleasure to have such a competent and pleasant service person in my home!
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By Leigh G. on 10/03/19
The technician that they sent out to my home, Dario M, was very professional, knowledgeable & thorough. He stopped the gas leak on my New Orleans style gas lanterns, performed maintenance & cleaned each lantern. When he was finished, they looked brand new!! Than...
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The technician that they sent out to my home, Dario M, was very professional, knowledgeable & thorough. He stopped the gas leak on my New Orleans style gas lanterns, performed maintenance & cleaned each lantern. When he was finished, they looked brand new!! Thank you SO much for the dependable technician and job well done! Leigh G.
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By Shawn B. on 09/26/19
J. R. Bolton repaired and added screens to two of our fireplaces. One outside and the other inside. Angel was our installer and he did an excellent job of fixing an older gas fireplace and then installed a new screen with doors over the top. He was very patient and...
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J. R. Bolton repaired and added screens to two of our fireplaces. One outside and the other inside. Angel was our installer and he did an excellent job of fixing an older gas fireplace and then installed a new screen with doors over the top. He was very patient and explained all that he was going to have to do. He went above and beyond on this job - it was more extensive than was originally anticipated. He cleaned up everything when he was done, I never felt like he was hurrying, even though he had another job after ours that made him late for that job. I would definitely hire J.R. Bolton again and ask that Angel would do our work.
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By Carla F. on 09/26/19
Ross was extremely professional and kept me informed about everything he was doing and why it was necessary. He also kept me up to date on how long the work would take and gave me updates about the progress. Couldn’ Be more pleased with his work and positive attitude.

By Marilyn A. on 09/25/19
No comment

By jack w. on 09/23/19
technician was great, knowledgeable, and efficient. service price a bit steep. hopefully its proven to be worth it.

By jack w. on 09/23/19
service person was knowledgeable and precise in explaining items that needs attention in future. all questions were answered in layman terms. good work.

By Keith B. on 09/21/19
No comment

By Virginia C. on 09/19/19
Charles does a great job at servicing our AC unit and we really appreciate his efforts, his professionalism and his knowledge of equipment.

By Lawrence P. on 09/18/19
Charles does a great job at servicing our AC unit and we really appreciate his efforts, his professionalism and his knowledge of equipment.

By Harry R. on 09/16/19
Ross did a great job. He's prompt, keeps you informed, and the service was first class

By Nancy D. on 09/08/19
Charles installed an additional return duct as part of a plan to improve the indoor air quality of my townhouse. The installation was completed as scheduled with great attention to detail and quality. He took the time to educate me about several aspects of my HVAC ...
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Charles installed an additional return duct as part of a plan to improve the indoor air quality of my townhouse. The installation was completed as scheduled with great attention to detail and quality. He took the time to educate me about several aspects of my HVAC system, especially as it relates to the air quality. After interacting with several people in the company it is my impression that they have high standards of service.
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By Marjory M. on 09/06/19
We had a gas leak. There were several possibilitites being that we have several gas lines leading to an outdoor grill, a fire pit, an outdoor fireplace and a pool heater. Since we moved into a new home, the pool heater was the only line being used. Dario was able ...
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We had a gas leak. There were several possibilitites being that we have several gas lines leading to an outdoor grill, a fire pit, an outdoor fireplace and a pool heater. Since we moved into a new home, the pool heater was the only line being used. Dario was able to get to the bottom of the problem by finding the source of the leak. Dario did some troubleshooting to find out if the source of the leak was coming from the main line. He determined the leak was the line going to the gas grill. He capped several areas as a safety meausre. He also installed a separate pipe so the pool heater could be turned off separately from the main line. He was very thorrough, spent an entire afternoon at our home, making sure all safety meausres were in place. This is the second time I have used J.R. Bolton and both times I have been extremely pleased.
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By Betty W. on 09/04/19
Ross performed our annual checkup on our HVAC system at the historic Winn House in Dacula. He was very thorough and professional in his work. He said we were good for another year! Love that J R Bolton takes care of our system. With them, we have no worries!

By randy j. on 08/20/19
Dario did a fine job at cleaning / services my 4 fireplaces. He was on time, explained what he would be doing, and kept me informed along the way. Price was as quoted via the phone. We use JR Bolton for our a/c & heating units servicing. Yes, I recommend Dario & JR Bolton.

By Steve M. on 08/19/19
This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Tr...
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This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Trey ******* came and thoroughly explained the options, and walked me through the sales purchase. The installation team of Bryce and Angel called ahead of time and arrived promptly. They performed the replacement flawlessly They worked quickly and efficiently and handled all my questions with ease. They all have been great to work with. Very professional. Losing AC in the hottest days of summer is pretty bad, but JR Bolton took care of it quickly! Thanks to you all.
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By Steve M. on 08/19/19
This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Tr...
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This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Trey ******* came and thoroughly explained the options, and walked me through the sales purchase. The installation team of Bryce and Angel called ahead of time and arrived promptly. They performed the replacement flawlessly They worked quickly and efficiently and handled all my questions with ease. They all have been great to work with. Very professional. Losing AC in the hottest days of summer is pretty bad, but JR Bolton took care of it quickly! Thanks to you all.
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By Steve M. on 08/19/19
This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Tr...
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This is the latest in my dealings with JR Bolton Services. This time for a second replacement AC unit. The initial repair tech Charles was on-time and very thorough in explaining the situation and answering my questions. In the end I decided to replace the unit. Trey ******* came and thoroughly explained the options, and walked me through the sales purchase. The installation team of Bryce and Angel called ahead of time and arrived promptly. They performed the replacement flawlessly They worked quickly and efficiently and handled all my questions with ease. They all have been great to work with. Very professional. Losing AC in the hottest days of summer is pretty bad, but JR Bolton took care of it quickly! Thanks to you all.
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By Steve S. on 08/14/19
Hottest day of 2019 and AC failed in home. JR Bolton had a truck at my house in less than 2 hours fixing the problem. Super service!
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CALL TO SCHEDULE
770-449-3692

Select any employee to see all their reviews.

J. R. Bolton Services Team
35 Years
Rating:
158 total reviews!
Charles T
10 Years
Rating:
84 total reviews!
Trey C
Customer Service Rep.
2 Years
Rating:
(11 total reviews)
Linda V
Customer Service Rep.
10 Years
Rating:
(5 total reviews)
Al E
7 Years
Rating:
(76 total reviews)
Matt G
15 Years
Rating:
(64 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period J. R. Bolton Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at J. R. Bolton Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Al E has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
76 total reviews
I enjoy great food, my favorite is Chick fil a. In my free time i spend time with my two dogs or soccer. I pride myself on helping customers with their HVAC needs.
By Keith R. on 08/13/19
Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. ...
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Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. Al took it from there and was able to diagnose the issue take care of it and provided the appropriate level of explanation and suggestions for preventative maintenance. Thanks, Linda and Al, for your prompt attention and quick repair of our issue to restore operation and our comfort!
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By W S. on 08/08/19
Outstanding service and expertise. Thank you Al and J R Bolton

By Carol M. on 07/25/19
Al Esparza has done work for me in the past. Does excellent work! I would definitely use JR Bolton for future needs. (I had an AC unit and water softener installed in the past) Today I had an AC unit serviced.

By David T. on 07/19/19
I've dealt with J.R. Bolton on several occasions and they have always been pleasant and courteous. On this occasion I had an A.C. problem and they were able to come out on the same day and correct the multiple issues I had. I am grateful for the help and wonderful customer service.

By Carol B. on 06/14/19
They always give great service. Al is always pleasant. I've been with them since I bought my house as as long as I am in the area, they will always service my system.

By Charles J. on 06/05/19
We have used J R Bolton several times for our AC and have always received prompt, reliable service. Yesterday (June 4) was no exception. Our technician Al, explained everything to us and made sure we understood all our options and pricing information up front. He w...
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We have used J R Bolton several times for our AC and have always received prompt, reliable service. Yesterday (June 4) was no exception. Our technician Al, explained everything to us and made sure we understood all our options and pricing information up front. He worked hard on a very hot day. J R Bolton is our go to company for the services they provide.
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By Mary H. on 05/10/19
Excellent service!

By Hugh H. on 03/21/19
Al E. did the spring tuneup on our AC/furnace system and did a first class job for us on 3/21/2019. I found Al to be both knowledgeable and reliable. We would be happy to have him back anytime. He demonstrates the high standards we have come to expect from J. R. Bo...
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Al E. did the spring tuneup on our AC/furnace system and did a first class job for us on 3/21/2019. I found Al to be both knowledgeable and reliable. We would be happy to have him back anytime. He demonstrates the high standards we have come to expect from J. R. Bolton Services, Inc. Thanks Al. *******
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By Daniel T. on 03/19/19
Good thorough job. Explained all to me. Very professional. He has serviced my home before and always does a good job.

By Nancye L. on 03/18/19
Charles T. recently answered a weekend emergency service call for me, and he did a fantastic job! Charles kept me updated by phone as to when he would arrive at my home, and upon arrival he went to work quickly to assess the situation and make the necessary repair...
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Charles T. recently answered a weekend emergency service call for me, and he did a fantastic job! Charles kept me updated by phone as to when he would arrive at my home, and upon arrival he went to work quickly to assess the situation and make the necessary repair so that my air conditioning was back up and running as quickly as possible. Charles is very thorough, trustworthy and professional, and he took the time to explain what caused my air conditioning unit to stop running. I was so relieved to have cool air circulating through my home once again on a very warm day, and I will definitely continue to be a maintenance contract customer with J.R. Bolton Services. Thank you again for a great job Charles! I am so very grateful for your professionalism and kindness.
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By Charlotte T. on 03/03/19
Al was very knowledgeable, professional and helpful. He took the time to explain the status of my home systems.

By Jeffrey H. on 03/01/19
Al did a great job. He was very professional in checking our system and explaining results.

By Steven M. on 01/31/19
Ross and Al did a great job. Very professional. Explained everything I needed to know. Would recommend and call for service again.

By Rick M. on 01/31/19
(no comment)

By Flavia V. on 01/29/19
Very helpful, very quick and easy process. Polite and friendly associate.

By sherri r. on 01/23/19
J.R Bolton has been my HVAC service provider for over a decade. The service professionals they send out always do a great job and leave me feeling very confident about the work they've done.

By Anna M. on 01/17/19
J R Bolton Services is a great company to do business with. The technician, Al, came out to do our heating maintenance service. He was courteous and did a great job. He was also knowledgeable and able to answer all my questions. We are satisfied with the service we received.

By David K. on 01/14/19
Had a HVAC problem in Jan. I had a reference from a family member to call JR Bolton. Al E. was available for a same day appt. He was on time and even called when he was 15 min out. Al quickly diagnosed the problem and repaired it on site. I was glad it was not...
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Had a HVAC problem in Jan. I had a reference from a family member to call JR Bolton. Al E. was available for a same day appt. He was on time and even called when he was 15 min out. Al quickly diagnosed the problem and repaired it on site. I was glad it was not a major repair and was doubly glad the tech did not try to bamboozle me and claim it was one. Al did not mind me peppering him with questions, he was very personable. In less than an hour he was in and out, and for a reasonable price.
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By Bill C. on 01/11/19
on time did the job very good service

By Barbara O. on 12/28/18
Rep was Al Esparza. Very thorough visit. Gave me the info I asked for. Explained a few things to me. I am very happy with this company.
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