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By John W. on 05/21/20
I had an issue with a water heater that was recently purchased. JR Bolton sent out a technician (Angel) and had him knock out the job in under two hours. Prompt, professional, courteous. Came in, evaluated the situation, identified the issue and corrected the...
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I had an issue with a water heater that was recently purchased. JR Bolton sent out a technician (Angel) and had him knock out the job in under two hours. Prompt, professional, courteous. Came in, evaluated the situation, identified the issue and corrected the problem. Just as it should be. Thank you Angel and JR Bolton. good job!
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By George M. on 05/20/20
Al was a very professional technician, with a mask and no handshake, who took his time with new high tech equipment to diagnose my HVAC system. J. R. Bolton has a great staff of technicians that I’ve been using for over 10 years and l’ve yet to be disappointed.

By Emily A. on 05/18/20
no comment

By Ian G. on 05/08/20
The new HVAC was installed at the scheduled date and in good time. The three technicians were easy to work with and left things in good order. A problem with an incorrect thermostat was corrected the next morning (but the system still worked in the mean time). A pleasant experience.

By Elizabeth W. on 04/30/20
Dario was fabulous today! The gas line to our cooktop had to be moved in order to install our new oven. It was not an easy task, and Dario solved our problem. Super knowledgeable and professional!

By Jane P. on 04/03/20
We have been using J.R.Bolton Services for about 15 years and have always been completely pleased with their knowledge and workmanship. We have saved much energy expense following their guidance. Recently their installer Angel H. did a fantastic job correcting a pr...
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We have been using J.R.Bolton Services for about 15 years and have always been completely pleased with their knowledge and workmanship. We have saved much energy expense following their guidance. Recently their installer Angel H. did a fantastic job correcting a problem and he knew his stuff so it would never happen again. Your company offers us peace of mind that the job is always done right. Thanks.
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By Victoria W. on 03/30/20
The field service tech was awesome. Very professional, polite and knew his stuff. Also, during this COVID-19 time, he wore a mask, gloves and fabric booties while servicing my system in my house. Outside he also kept his self-protective gear on. Very impressed with...
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The field service tech was awesome. Very professional, polite and knew his stuff. Also, during this COVID-19 time, he wore a mask, gloves and fabric booties while servicing my system in my house. Outside he also kept his self-protective gear on. Very impressed with attention to safety for their customers and their staff during this time.
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By Kenny S. on 03/28/20
Very professional, on time, and efficiently found and fixed our problem and performed service as well. Highly recommend!!

By Ray S. on 03/17/20
As always professional and fast.

By Ronald K. on 03/12/20
The best service and courteous repair man. The ladies in the office were great!

By Rick C. on 03/05/20
Ross provided a great customer experience!

By Richard B. on 03/05/20
Ross was on time, pleasant and efficient. We are glad to have our fireplace working again.

By Victoria L. on 03/02/20
Great response. On a Sunday. Thank you.

By Jeff T. on 02/22/20
ANGEL & DAKOTA DID A GREAT JOB. ON TIME, VERY POLITE,CLEANED UP WORK AREA, GAVE GREAT INSTRUCTIONS ON HOW TO USE. NICE GROUP TO WORK WITH. LOVE THE ELECTRIC FIREPLACE INSERT!!!

By Linda S. on 02/19/20
Dario was very good when he came to our home. Found the gas leak, did the repair. He also cleaned our fireplace and rearranged our logs. He did a wonderful job and no mess to clean up. He did a great job.

By John Miles F. on 02/17/20
The man that serviced our fireplace not only repaired the fireplace but he cleaned the folding windows that cover the fireplace. He was conscientious and professional.

By Cindy N. on 02/12/20
Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a...
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Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a new thermal expansion valve on the tankless water heater, as the previous one was leaking. They were thorough, informative, and professional. I learn from JR Bolton every time they're in my house about what it takes to maintain a house in good running order.
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By Richard D. on 02/12/20
From the selection process with Chris, sales/showroom, to the installation by Bryce and Angel, the experience was great. They were all very helpful and extremely knowledgeable about the product/gas logs. Look forward to having a free standing unit put in the sunroom next year.

By Patricia G. on 02/11/20
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining ...
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Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining things. I appreciate all the help we received from this company.
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By Patricia G. on 02/11/20
Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining ...
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Karis was extremely helpful in assisting us with our many questions about the various products. They have an awesome showroom! Once we made our purchase, Angel and Bryce came out and did the installation. They were careful, efficient and very helpful in explaining things. I appreciate all the help we received from this company.
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CALL TO SCHEDULE
770-449-3692

Select any employee to see all their reviews.

J. R. Bolton Services Team
35 Years
Rating:
163 total reviews!
Al E
7 Years
Rating:
83 total reviews!
Linda V
Customer Service Rep.
10 Years
Rating:
(5 total reviews)
Scot G
Customer Service Rep.
1 Year
Rating:
(9 total reviews)
Ross B
Rating:
(64 total reviews)
Angel H
Rating:
(51 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period J. R. Bolton Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at J. R. Bolton Services. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Al E has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
83 total reviews
I enjoy great food, my favorite is Chick fil a. In my free time i spend time with my two dogs or soccer. I pride myself on helping customers with their HVAC needs.
By George M. on 05/20/20
Al was a very professional technician, with a mask and no handshake, who took his time with new high tech equipment to diagnose my HVAC system. J. R. Bolton has a great staff of technicians that I’ve been using for over 10 years and l’ve yet to be disappointed.

By Victoria W. on 03/30/20
The field service tech was awesome. Very professional, polite and knew his stuff. Also, during this COVID-19 time, he wore a mask, gloves and fabric booties while servicing my system in my house. Outside he also kept his self-protective gear on. Very impressed with...
(View More)
The field service tech was awesome. Very professional, polite and knew his stuff. Also, during this COVID-19 time, he wore a mask, gloves and fabric booties while servicing my system in my house. Outside he also kept his self-protective gear on. Very impressed with attention to safety for their customers and their staff during this time.
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By Kenny S. on 03/28/20
Very professional, on time, and efficiently found and fixed our problem and performed service as well. Highly recommend!!

By Victoria L. on 03/02/20
Great response. On a Sunday. Thank you.

By Cindy N. on 02/12/20
Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a...
(View More)
Angel and Dakota did a wonderful job putting 2 much needed return air ducts in my family room. They sealed a hole in the crawl space. They also vented the master bath fan to the outside, as previously it had been venting into the attic. Furthermore, they replaced a new thermal expansion valve on the tankless water heater, as the previous one was leaking. They were thorough, informative, and professional. I learn from JR Bolton every time they're in my house about what it takes to maintain a house in good running order.
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By Jack T J. on 02/03/20
excellent service, purchased a full system for our upstairs and gas logs we enjoy very much

By Andrea K. on 11/19/19
Al E. Was clear with his process and recommendations when it came to services for my 15-yo furnace. I never felt pressured to purchase anything and we were able to diagnose maintenance services for the future.

By Keith R. on 08/13/19
Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. ...
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Had a condensation drainage issue with our air conditioning unit in the thick of a heat wave. Linda responded with the right level of urgency and thoroughness in understanding what the issue was and was able to get a service technician, Al E, within a few hours. Al took it from there and was able to diagnose the issue take care of it and provided the appropriate level of explanation and suggestions for preventative maintenance. Thanks, Linda and Al, for your prompt attention and quick repair of our issue to restore operation and our comfort!
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By W S. on 08/08/19
Outstanding service and expertise. Thank you Al and J R Bolton

By Carol M. on 07/25/19
Al Esparza has done work for me in the past. Does excellent work! I would definitely use JR Bolton for future needs. (I had an AC unit and water softener installed in the past) Today I had an AC unit serviced.

By David T. on 07/19/19
I've dealt with J.R. Bolton on several occasions and they have always been pleasant and courteous. On this occasion I had an A.C. problem and they were able to come out on the same day and correct the multiple issues I had. I am grateful for the help and wonderful customer service.

By Carol B. on 06/14/19
They always give great service. Al is always pleasant. I've been with them since I bought my house as as long as I am in the area, they will always service my system.

By Charles J. on 06/05/19
We have used J R Bolton several times for our AC and have always received prompt, reliable service. Yesterday (June 4) was no exception. Our technician Al, explained everything to us and made sure we understood all our options and pricing information up front. He w...
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We have used J R Bolton several times for our AC and have always received prompt, reliable service. Yesterday (June 4) was no exception. Our technician Al, explained everything to us and made sure we understood all our options and pricing information up front. He worked hard on a very hot day. J R Bolton is our go to company for the services they provide.
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By Mary H. on 05/10/19
Excellent service!

By Hugh H. on 03/21/19
Al E. did the spring tuneup on our AC/furnace system and did a first class job for us on 3/21/2019. I found Al to be both knowledgeable and reliable. We would be happy to have him back anytime. He demonstrates the high standards we have come to expect from J. R. Bo...
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Al E. did the spring tuneup on our AC/furnace system and did a first class job for us on 3/21/2019. I found Al to be both knowledgeable and reliable. We would be happy to have him back anytime. He demonstrates the high standards we have come to expect from J. R. Bolton Services, Inc. Thanks Al. *******
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By Daniel T. on 03/19/19
Good thorough job. Explained all to me. Very professional. He has serviced my home before and always does a good job.

By Nancye L. on 03/18/19
Charles T. recently answered a weekend emergency service call for me, and he did a fantastic job! Charles kept me updated by phone as to when he would arrive at my home, and upon arrival he went to work quickly to assess the situation and make the necessary repair...
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Charles T. recently answered a weekend emergency service call for me, and he did a fantastic job! Charles kept me updated by phone as to when he would arrive at my home, and upon arrival he went to work quickly to assess the situation and make the necessary repair so that my air conditioning was back up and running as quickly as possible. Charles is very thorough, trustworthy and professional, and he took the time to explain what caused my air conditioning unit to stop running. I was so relieved to have cool air circulating through my home once again on a very warm day, and I will definitely continue to be a maintenance contract customer with J.R. Bolton Services. Thank you again for a great job Charles! I am so very grateful for your professionalism and kindness.
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By Charlotte T. on 03/03/19
Al was very knowledgeable, professional and helpful. He took the time to explain the status of my home systems.

By Jeffrey H. on 03/01/19
Al did a great job. He was very professional in checking our system and explaining results.

By Steven M. on 01/31/19
Ross and Al did a great job. Very professional. Explained everything I needed to know. Would recommend and call for service again.
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