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By Allen S. on 08/03/18
Have been with J & J Burk for 18 years. They are the industry standard and set the mark for other companies to follow.

By Margaret P. on 06/07/18
Raul just left my home after servicing my AC unit. He did a great job and explained everything to me as to what he was doing. I appreciate his kindness and his knowledge.

By Randy B. on 04/16/18
I always ask for Raul to service our equipment. He is very personable and knowledgeable. Does the service in a timely manner and is always enjoyable. Excellent serviceman! Highly recommended!

By Sharon M. on 04/11/18
I had fast, efficient service by Cody. He ran a thorough check to determine the unit error and I now have a cool house. Thanks

By Michael N. on 04/09/18
Fast response and excellent service. We recently bought a home that had a new heating and air system installed by J&J Burke. I called them needing assistance and familiarization with the unit and they dispatched Raul to my house. This was my second experience with ...
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Fast response and excellent service. We recently bought a home that had a new heating and air system installed by J&J Burke. I called them needing assistance and familiarization with the unit and they dispatched Raul to my house. This was my second experience with J&J Burke Heating and Air and Raul was very polite and professional. He took the time to show me how to operate the system and made some adjustments to our comfort level. This house is much larger than any previous homes I've lived in and my utility bill is one of the lowest I've had in years. Very satisfied and I recommend calling J&J Burke for any of your heating and air needs.
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By Ed B. on 01/12/18
I hate to have to write this review but it is unfortunately necessary. Jay Burk may say you can count on his company but that was not the case with us. I contacted this company feeling that since Jay was on the Lawton City Council, his company would be trustworthy....
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I hate to have to write this review but it is unfortunately necessary. Jay Burk may say you can count on his company but that was not the case with us. I contacted this company feeling that since Jay was on the Lawton City Council, his company would be trustworthy. I have a 3 year old heat pump that went out. I stopped by their office in Lawton and was greeted by a fast talking technician that spent most of the time trying to sell me a monthly maintenance package. I was cautious of him but stuck with the idea that a councilman’s company would be in the up and up. When the technician arrived at my home, he spent about 30 minutes with me and said he thought I might have a leak but he couldn’t tell. I observed him putting dye in my system and then he said he put enough refrigerant in to have me working for the next two weeks and he would have to come back and check for the leak. My system still never worked. I then began doing some research and talking to other companies as well as the manufacturer of my system. All of them stated that due should never be introduced to the system as it will damage the compressors and other parts. The manufacturer will even void the warranty if they find dye in the system. Every other company I spoke with confirmed this and all stated that they are taught in school to never use dye. I then contacted another company who came out and within 5 minutes identified my leak and ordered my parts. When they came out to install the parts, they said they had to completely purge all of my refrigerant due to the dye being put in by Jay Burks technician. After the job was completed, the company calculated that the repair cost me more than $700.00 over what it would have if they didn’t have to purge and refill all of my refrigerant. They also checked the bill given to me by Jays technician and it showed that he was trying to over charge me by charging me for the cost of older refrigerant rather than what he stated he put in. After I completed more research to confirm this information, I drafted a detailed letter addressed to Jay Burk in the later part of 2017. To this day, I still have not heard back from him or anyone else in his company. This is not the type of business I would expect from a public servant.
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By Bridget T. on 12/29/17
We have been using J&J for many years. Jay's employees have always been professional. We just had all of our ducting replaced and added more insulation for the PSO rebate. Alberto was AWESOME, he was very professional and made sure all the leaks were taken care of....
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We have been using J&J for many years. Jay's employees have always been professional. We just had all of our ducting replaced and added more insulation for the PSO rebate. Alberto was AWESOME, he was very professional and made sure all the leaks were taken care of. Mater and Rowdy were the other techs working with him and both were professional and polite. They always made sure that they cleaned up at the end of the day.
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By Patricia Y. on 12/20/17
Very efficient and professional, made sure to always put his booties on when coming into the house and taking them off we he went out, went to extra effort to make sure the vents and heater cabinet were cleaned and in good condition.

By Kathryn C. on 11/18/17
Codie P. did our winter maintenance. He is SUPER. He is very Professional and is very Knowledgeable about Lennox equipment. He even programed my thermostat so that I don't have to mess with it and listen to hubby complain. Can't wait to see him again for the Sprin...
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Codie P. did our winter maintenance. He is SUPER. He is very Professional and is very Knowledgeable about Lennox equipment. He even programed my thermostat so that I don't have to mess with it and listen to hubby complain. Can't wait to see him again for the Spring Maintenance. Thanks Codie P. Job Well Done.
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By Ira H. on 11/02/17
Codie was very professional and informative

By Marvin M. on 11/01/17
J & J Burk company is one of the finest professional company we've ever had. We needed a new unit and Jay Burk worked with us in our time of need after my husband lost his job. We've had it serviced three times now and the people he has working for him are awesome,...
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J & J Burk company is one of the finest professional company we've ever had. We needed a new unit and Jay Burk worked with us in our time of need after my husband lost his job. We've had it serviced three times now and the people he has working for him are awesome, polite, and will answer any question you might have. Codie P. done a very good job today servicing and checking it all out before winter gets really started. Very polite and friendly guy. Will buy from in the the future for sure.
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By Clarence D. W. on 11/01/17
I wanted to take a moment to express my sincere appreciation to a young technician by the name of Codie.P. He came out yesterday to perform scheduled checks/maintenance on my heating/air system. He was very polite, professional, and went out of his way to explai...
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I wanted to take a moment to express my sincere appreciation to a young technician by the name of Codie.P. He came out yesterday to perform scheduled checks/maintenance on my heating/air system. He was very polite, professional, and went out of his way to explain what he checked and answered our questions. He presents himself to be a very dedicated technician and professional in all aspects of his job.
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By Cindy W. on 10/30/17
We had J & J come out and service our unit the first guy had not clue as what to do , he didn't go outside. Changed the filter that was about it. we called and Codie P. came out and was very good about telling us the do's and dont's about what to do and what not to...
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We had J & J come out and service our unit the first guy had not clue as what to do , he didn't go outside. Changed the filter that was about it. we called and Codie P. came out and was very good about telling us the do's and dont's about what to do and what not to do. We will ask for him every time. Very nice guy....
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By Lee H. on 10/27/17
This young man was very well informed on his job . He did a through inspection of the unit. Friendly and courteous.

By Ted S. on 10/12/17
Calie P. was very efficient and through in his inspection of my unit.

By Duane and Norma C. on 10/01/17
Codie was and excellent technician from the moment he arrived...On Time. When I went out to meet Codie, he immediately walked up to me provided his name and a firm handshake. This was the first time we have had this technician at our home. I informed Codie of an...
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Codie was and excellent technician from the moment he arrived...On Time. When I went out to meet Codie, he immediately walked up to me provided his name and a firm handshake. This was the first time we have had this technician at our home. I informed Codie of an issue with the access plate restricting the circuit breaker switches he immediately resolved that issue. Codie then proceeded with his normal service inspection which was anything but normal. Codie was very thorough explaining everything he was going to do and doing excellent work. Codie should be commended for his customer service and work ethics. Thank you Codie and J&J Burk for providing excellent customer service through your technicians. Regards, Duane and Norma Coffi
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By DEBORAH R. on 09/26/17
Have rescheduled twice, so really could not rate the service yet. Should not send a survey until the service is completed

By MATTHEW S. on 09/20/17
Codie P. Is the best, professional and fast at hvac service.

By Julia K. on 09/13/17
(no comment)

By Danalyn on 09/03/17
Very pleased with the customer service. Raul was awesome, friendly and professional. Would definitely recommend this company
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580-354-0330

Select any employee to see all their reviews.

Codie P
1 Year
Rating:
32 total reviews!
Raul C
Rating:
19 total reviews!
Lindsey C
Customer Service Rep.
Rating:
(11 total reviews)
Stefan G
Customer Service Rep.
2 Years
Rating:
(4 total reviews)
Caleb S
2 Years
Rating:
(14 total reviews)
Darrell L
Rating:
(7 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period J & J Burk Heating and Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at J & J Burk Heating and Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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