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By Amy W. on 04/22/19
Ed was very courteous, professional and knowledgeable. He reviewed his work with us and was open to our questions. We are very satisfied.

By Charles K. on 04/19/19
Just wanted to thank Jared and Denay for all they did to make the purchase, scheduling and installation of my new Rinnai tankless water heater seamless. Well done from start to finish. I would highly recommend the JFDenney company. Great team.

By Jeannie N. on 04/17/19
Ed is the best . You can count on him to service your hvac and water system with great care and precision. He’s a fine young man that is a great employee for JFDenney. We will always choose Ed!

By Dan O. on 04/09/19
Great service on our new whole home water softener system!

By Lee W. on 04/09/19
Fast efficient service. Sean was great. Nothing but the highest praise!

By Shawn C. on 04/08/19
Kyle is super, when trying to decide on the route we wanted go he was very patient with us. We had many questions he was very good about answering them all and modifying the quotes as needed. I was less then satisfied with the Job the installer did at the end of da...
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Kyle is super, when trying to decide on the route we wanted go he was very patient with us. We had many questions he was very good about answering them all and modifying the quotes as needed. I was less then satisfied with the Job the installer did at the end of day 1 and Kyle came out looked and he understood the issues with a saddle valve not being removed and the vent being run to the wrong spot. The new tankless water heater had not been purged properly and it was taking quite some time to get hot water and Kyle fixed it. He then sent Brian out who I wished I could review, Brian did a super nice job of running the vents very clean and professional looking. Thanks Kyle and Brian.
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By Nick C. on 04/07/19
I worked with Jill, Jarod, and Jerry to have a tankless water heater installed. Jill did a great job explaining my options. She was patient answering questions and demonstrated knowledge and experience with tankless water heaters. Jarod and Jerry installed the heat...
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I worked with Jill, Jarod, and Jerry to have a tankless water heater installed. Jill did a great job explaining my options. She was patient answering questions and demonstrated knowledge and experience with tankless water heaters. Jarod and Jerry installed the heater, moved gas and water lines, and installed pvc for venting the exhaust. The install went faster than I expected and they were friendly and helpful. The overall price was better than all the other bids I received. I am very pleased with the sales process, install, and unit.
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By Sandra B. on 03/27/19
Very pleased with the service and the reasonable cost. The plumber was friendly and courteous and fixed my leaky faucet, saving me the cost of a new one. Happy customer!

By Jennifer W. on 03/27/19
JFDenney did an awesome job helping us choose the best water system for our home. We had many options and feel very good about our decision. We've had our system for several months now and couldn't be happier. Jill and her team were great to work with and made sure...
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JFDenney did an awesome job helping us choose the best water system for our home. We had many options and feel very good about our decision. We've had our system for several months now and couldn't be happier. Jill and her team were great to work with and made sure the process from delivery to install went seamlessly. Thanks again.
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By Friedel M. on 03/22/19
Water Softener Installation: Jill did an awesome job of answering all our questions and making sure we were making the right decision for our specific needs. Jared H. was professional and courteous. Installation only took a couple hours. Jared explained everything ...
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Water Softener Installation: Jill did an awesome job of answering all our questions and making sure we were making the right decision for our specific needs. Jared H. was professional and courteous. Installation only took a couple hours. Jared explained everything and made sure we understood the installation and product before he left. So far everything is working as expected. Happy.
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By Pam L. on 03/04/19
We had owned a Kinetico water softner before and knew that was what we wanted in this house. JFDenney is an authorized dealer. Everything from the initial contact with Jill to the install with Jared went very smoothly and quickly. Very professional, courteous, clea...
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We had owned a Kinetico water softner before and knew that was what we wanted in this house. JFDenney is an authorized dealer. Everything from the initial contact with Jill to the install with Jared went very smoothly and quickly. Very professional, courteous, clean and efficient. We had a very tight space to fit and Jared set things up so we can maneuver the salt tank to get to other systems. More than pleased!
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By Pam L. on 03/04/19
We had owned a Kinetico water softner before and knew that was what we wanted in this house. JFDenney is an authorized dealer. Everything from the initial contact with Jill to the install with Jared went very smoothly and quickly. Very professional, courteous, clea...
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We had owned a Kinetico water softner before and knew that was what we wanted in this house. JFDenney is an authorized dealer. Everything from the initial contact with Jill to the install with Jared went very smoothly and quickly. Very professional, courteous, clean and efficient. We had a very tight space to fit and Jared set things up so we can maneuver the salt tank to get to other systems. More than pleased!
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By Damon W. on 02/19/19
Jared and JFDenny did a great job. They were right on time and very professional.

By David W. on 02/11/19
Jared H. (Jerry) done an excellent job installing my water softener/conditioner and water purification system. He rerouted the piping so that all internal cold & hot water was softened and not hard water & left the external faucets un-softened water. He explained e...
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Jared H. (Jerry) done an excellent job installing my water softener/conditioner and water purification system. He rerouted the piping so that all internal cold & hot water was softened and not hard water & left the external faucets un-softened water. He explained everything he was going to do before he started and after completing the installation he went over what he had done and explained it very well. Again, he done an excellent job on all of the installations and the piping.
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By Anthony B. on 01/25/19
Awesome very professional couldn't of ask for a better person

By curtis w. on 01/25/19
Jared did a fantastic job putting in our new system. He has helpful in answering all questions.

By Shari H. on 01/24/19
Jared did a great job installing our water softener & filtration system. Very polite & got the job done quickly.

By Jeffery B. on 12/14/18
Excellent service- very timely,

By Bart H. on 12/11/18
Tech Sean is top-notch. We've had Kinetico since 2001, and he quickly corrected a jammed gear in the meter-head which had prevented the system from cycling unless we forced it. We're on some terribly nasty rural well water, loaded with iron. The basic Kinetico sys...
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Tech Sean is top-notch. We've had Kinetico since 2001, and he quickly corrected a jammed gear in the meter-head which had prevented the system from cycling unless we forced it. We're on some terribly nasty rural well water, loaded with iron. The basic Kinetico system cleans it up really well, and has had few problems over the last 17 years. The RO system, however, has had a persistent low-flow problem since the beginning. In only ten minutes Sean figured out what was wrong -- four previous techs over ten years never could fix it -- and we're finally happy with that part of the system. Sean was a very clever, creative, and fast-working tech. He got the job done in remarkably little time, and wasn't running up the invoice they way I think some of the earlier techs had done.
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By mike b. on 12/07/18
Excellent service. Very knowledgeable.
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Select any employee to see all their reviews.

Jared H
6 Years
Rating:
135 total reviews!
Ed D
2 Years
Rating:
39 total reviews!
Telley W
Customer Service Rep.
1 Year
Rating:
(42 total reviews)
Denay B
Customer Service Rep.
4 Years
Rating:
(17 total reviews)
Kyle W
10 Years
Rating:
(25 total reviews)
Jill T
2 Years
Rating:
(17 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period JFDWater has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Telley W has a 5-Star average rating and a total of 42 total reviews
42 total reviews
My name is Telley Williams and I am your scheduling coordinator and customer support specialist. Do you want to inquire about water treatment or receive a quote? Already a customer and need service or filters changed? I will send you one of our skilled water specialist to fulfill your water needs.
By NICK H. on 04/02/18
Great service

By DEAN H. on 03/12/18
Very prompt and responsive. Very timely call back for mistakes that I made and not their fault. I would recommend them.

By DANNY AND BARB C. on 03/07/18
This company has been wonderful, they respond to any questions you have. Also sell a quality product. We have had our softener for a little over a year, and had no problems. If you do, they are quick to service. Would recommend the product and company. Had a questi...
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This company has been wonderful, they respond to any questions you have. Also sell a quality product. We have had our softener for a little over a year, and had no problems. If you do, they are quick to service. Would recommend the product and company. Had a question today about something, they sent Charles out to check out. He was here within 2 hour. Very pleased with company and product and my very soft water. Danny C.
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By KENT C. on 02/25/18
I contacted JF Denney Plumbing after finding them on Home Advisor. I was in the market for a whole house water softener and Denay was prompt with her response and provided a quote online for the water softener and installation of four toilets. She still came to the...
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I contacted JF Denney Plumbing after finding them on Home Advisor. I was in the market for a whole house water softener and Denay was prompt with her response and provided a quote online for the water softener and installation of four toilets. She still came to the house for a consultation and tested our water which was appreciated. Pricing was about the same as other water softening systems that I requested quotes for but I was sold on Denay's presentation. I also was keen on the Kinetico systems because they run without electrical power. On the day of installation, Jared H. arrived on time and was very friendly and respectful of our home. He was quick yet efficient of the install of the water softener. He also explained the entire system to properly. He was just as efficient when installing four toilets. He even brought up the entire packaged toilets upstairs and downstairs by himself without any aid; this was very appreciated and was very impressed by his prowess. If possible, I would request Jared as your installer.
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By PAUL S. on 01/30/18
I was very pleased with the installation of water softener at my home. Water Specialist Jill was very knowledgeable about the water softener product and its installation. She responded quickly to all of my emails and telephone calls. Service Installation Specialist...
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I was very pleased with the installation of water softener at my home. Water Specialist Jill was very knowledgeable about the water softener product and its installation. She responded quickly to all of my emails and telephone calls. Service Installation Specialist Jared was very easy to work with. He came up and used optimum location for water softener, though this location required longer distance for water supply and return lines. He readily agreed to pipe the kitchen cold water line with connection ahead of the water softener supply and return lines with no additional cost to me. In summary JFD Water provides very high quality product and first class installation.
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By DANNY AND PATTY E. on 01/08/18
Excellent service, total professionalism, timely, clean!! Not enough words of praise for Jared!

By Julie V. on 10/24/17
We have been thrilled with our Kinetico K5 drinking water system that JFD Water installed for us a couple of years ago. We were having a small issue with it recently, and Telley was quickly able to schedule someone to come out the next day. Charles arrived on time ...
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We have been thrilled with our Kinetico K5 drinking water system that JFD Water installed for us a couple of years ago. We were having a small issue with it recently, and Telley was quickly able to schedule someone to come out the next day. Charles arrived on time and was able to quickly diagnose the problem and get our system running correctly again (the chlorine in our water had damaged a small part). Charles was friendly, professional and knowledgeable about the system. We appreciated the great service and the ease in making an appointment.
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By Julie V. on 10/24/17
Everything went great from making the service appointment to having the repairs completed! Telley, who was very friendly and helpful, set us up with a next day appointment and called me when the technician was on his way. Charles arrived on time and was quickly abl...
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Everything went great from making the service appointment to having the repairs completed! Telley, who was very friendly and helpful, set us up with a next day appointment and called me when the technician was on his way. Charles arrived on time and was quickly able to diagnose the problem and make the needed repairs. He was very friendly, professional and knowledgeable about the system.
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By BILL A. on 10/19/17
I contacted JF Denney through a current employee. He sent word on to the business that I was in need of a repair. Ms.Telley contacted me very fast and set up same day appointment with a specified time. The tech, named Charles came right on time, fixed my p...
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I contacted JF Denney through a current employee. He sent word on to the business that I was in need of a repair. Ms.Telley contacted me very fast and set up same day appointment with a specified time. The tech, named Charles came right on time, fixed my problem with lots of explanation. He retested my water to make sure new repair had done it's job. He was very knowledgeable of his trade and answered all my questions and concerns. I will definitely call them again for my water softener service.
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By Harold N. on 09/13/17
this is a great company very knowledgeable came in put my water softener and cleaned up explained it to me and that I'm very proud of this company

By Carl G. on 08/30/17
Was great to work with.

By VICKI M. on 08/28/17
Telley was excellent. Do not lose her! Great interaction with customers

By Justin L. on 08/28/17
The JFD crew were on time, efficient and very professional. They did an amazing job with the install and made the entire process easy. They were able to overcome some unforeseen circumstances with the install and rapidly adjusted to necessitate the completion of th...
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The JFD crew were on time, efficient and very professional. They did an amazing job with the install and made the entire process easy. They were able to overcome some unforeseen circumstances with the install and rapidly adjusted to necessitate the completion of the project. They returned upon request the following day for explanation and directions. I highly recommend JFDenney and will be using them for all our plumbing and water services in the future. Thank you all very much! - Justin Langer
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By GRAZYNA S. on 08/26/17
excellent! 5 stars. Would recommend it to everyone!

By ASMA L. on 08/23/17
Jared and Denay were very professional and spent ample time explaining what they were doing throughout the process. I highly recommend their services and look forward to reconnecting w/Denay in a few weeks for her evaluation of the systems' performance.

By NICHOLAS H. on 08/17/17
(No Comment)

By Gary M. on 08/11/17
Jared and the help he had did a very nice job of installing my new water heater and very professional

By WENDY R. on 08/09/17
Very nice employees and helpful

By GRAZYNA S. on 08/09/17
I have purchased tank-less water heater and I am very satisfied wit the team of people who helped me to decide which one and the men who has installed it. wonderful job!

By CHARLES K. on 08/06/17
The installer was very prompt and professional. He explained everything very well. When he left it was as clean as when he arrived. He left nothing behind including scraps of packing material, etc. Thank you!
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