This company has been wonderful, they respond to any questions you have. Also sell a quality product. We have had our softener for a little over a year, and had no problems. If you do, they are quick to service. Would recommend the product and company. Had a question today about something, they sent Charles out to check out. He was here within 2 hour. Very pleased with company and product and my very soft water. Danny C.
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I contacted JF Denney Plumbing after finding them on Home Advisor. I was in the market for a whole house water softener and Denay was prompt with her response and provided a quote online for the water softener and installation of four toilets. She still came to the house for a consultation and tested our water which was appreciated. Pricing was about the same as other water softening systems that I requested quotes for but I was sold on Denay's presentation. I also was keen on the Kinetico systems because they run without electrical power. On the day of installation, Jared H. arrived on time and was very friendly and respectful of our home. He was quick yet efficient of the install of the water softener. He also explained the entire system to properly. He was just as efficient when installing four toilets. He even brought up the entire packaged toilets upstairs and downstairs by himself without any aid; this was very appreciated and was very impressed by his prowess. If possible, I would request Jared as your installer.
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I was very pleased with the installation of water softener at my home. Water Specialist Jill was very knowledgeable about the water softener product and its installation. She responded quickly to all of my emails and telephone calls. Service Installation Specialist Jared was very easy to work with. He came up and used optimum location for water softener, though this location required longer distance for water supply and return lines. He readily agreed to pipe the kitchen cold water line with connection ahead of the water softener supply and return lines with no additional cost to me. In summary JFD Water provides very high quality product and first class installation.
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We have been thrilled with our Kinetico K5 drinking water system that JFD Water installed for us a couple of years ago. We were having a small issue with it recently, and Telley was quickly able to schedule someone to come out the next day. Charles arrived on time and was able to quickly diagnose the problem and get our system running correctly again (the chlorine in our water had damaged a small part). Charles was friendly, professional and knowledgeable about the system. We appreciated the great service and the ease in making an appointment.
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Everything went great from making the service appointment to having the repairs completed! Telley, who was very friendly and helpful, set us up with a next day appointment and called me when the technician was on his way. Charles arrived on time and was quickly able to diagnose the problem and make the needed repairs. He was very friendly, professional and knowledgeable about the system.
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I contacted JF Denney through a current employee. He sent word on to the business that I was in need of a repair. Ms.Telley contacted me very fast and set up same day appointment with a specified time. The tech, named Charles came right on time, fixed my problem with lots of explanation. He retested my water to make sure new repair had done it's job. He was very knowledgeable of his trade and answered all my questions and concerns. I will definitely call them again for my water softener service.
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The JFD crew were on time, efficient and very professional. They did an amazing job with the install and made the entire process easy. They were able to overcome some unforeseen circumstances with the install and rapidly adjusted to necessitate the completion of the project. They returned upon request the following day for explanation and directions. I highly recommend JFDenney and will be using them for all our plumbing and water services in the future. Thank you all very much! - Justin Langer
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