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(219) 365-0006
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By MAJOR, D. on 07/19/18
We received fantastic service from our team. They were friendly, efficient, on time, and answered all our questions. Illiana is a very professional business.

By CAIN, J. on 07/18/18
Top notch in every way.

By KOLOSH, D. on 07/17/18
Illiana's techs are always courteous, professional and thorough.

By BAILEY, D. on 07/13/18
Your company is the best in finding what the problem is and then getting it repaired and working right so we have what we need, cooling now and heat when it's cold. I'm very happy with all the work you have done for us which includes two houses, our old house and n...
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Your company is the best in finding what the problem is and then getting it repaired and working right so we have what we need, cooling now and heat when it's cold. I'm very happy with all the work you have done for us which includes two houses, our old house and now our new home that you just worked on. This company is the best, your workers are knowledgeable and experienced and willing to work to get the job done.
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By BAILEY, D. on 07/08/18
This company is the best. I'm so glad I called and got them to come check out my AC. They knew right away what the issue was and was even able to give me a temporary fix until they come out to repair the issue. These people who work for Illiana are smart & knowledg...
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This company is the best. I'm so glad I called and got them to come check out my AC. They knew right away what the issue was and was even able to give me a temporary fix until they come out to repair the issue. These people who work for Illiana are smart & knowledgeable about their jobs and not looking to just make a pay check by doing as little as possible like the company in Crown Point, we had been using. From now on I'm calling Illiana for all my heating & cooling needs, because they are the best!
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By ROBINSON, E. on 07/07/18
My air conditioner went out a few weeks ago during 90 degree heat. Illiana was quick to get me scheduled. They were prompt, sent a text when the tech was on his way and made sure everything was working before he left. Now I have had people give me the names of s...
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My air conditioner went out a few weeks ago during 90 degree heat. Illiana was quick to get me scheduled. They were prompt, sent a text when the tech was on his way and made sure everything was working before he left. Now I have had people give me the names of several companies who were less expensive. I appreciate the information, but Illiana has won my trust!
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By MCGUIRK, M. on 07/04/18
excellent Tony was the best

By COOPER, K. on 06/30/18
This is the second time I have used Illiana and have had amazing service. My A/C went out on the hottest weekend and they were at my house within an hour and a half. John M was great and knew the problem right away. The prices are very reasonable even with doing a ...
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This is the second time I have used Illiana and have had amazing service. My A/C went out on the hottest weekend and they were at my house within an hour and a half. John M was great and knew the problem right away. The prices are very reasonable even with doing a weekend emergency call!
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By Eva Y. on 06/30/18
(No Comment)

By CHANDOS, R. on 06/25/18
Why cannot you do as you say just wanted my heat ducks clean don't under stand ??

By BEILFUSS, J. on 06/21/18
Kevin and Pam was awesome.

By VANDYKE, C. on 06/19/18
I found Illiana to be a little pricey, but the service overall was great. The technician, Tony, was knowledgeable and quite well-mannered.

By EVANS, V. on 06/17/18
The folks at Illiana Heating & Air Conditioning are great. They used to be located in Lansing,Illinois but moved to Indiana a few years ago. I still live in the south suburbs of Illinois and was glad to find out they still service the area. My air conditioner stopp...
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The folks at Illiana Heating & Air Conditioning are great. They used to be located in Lansing,Illinois but moved to Indiana a few years ago. I still live in the south suburbs of Illinois and was glad to find out they still service the area. My air conditioner stopped putting out cool air. I called Illiana Heating & Cooling Thursday morning and arranged for their technician to come out to my house a few hours later. I even received a confirmation email with the name and picture of the technician that would be working on my AC. The tech ,John, arrived on time. He was professional and friendly. He isolated the trouble quickly. He replaced a defective part and had the AC blowing cool air in about 40 minutes after arriving. Great work. I was very happy. I highly recommend this company.
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By RINCON, H. on 06/17/18
I have been doing business with Illiana Heating & Air Conditioning for approximately 20 years and never once have I not been totally satisfied. In fact, "satisfied" does not adequately reflect my evaluation as the employees consistently go above and beyond. Tony is...
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I have been doing business with Illiana Heating & Air Conditioning for approximately 20 years and never once have I not been totally satisfied. In fact, "satisfied" does not adequately reflect my evaluation as the employees consistently go above and beyond. Tony is my technician on almost every occasion, and I can't say enough about his qualifications and performance. Pam usually handles the appointments for my condo building, and she is always a person of her word. I enjoy dealing with her.
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By Lynn Van D. on 06/16/18
Kevin C. is replacing air conditioning unit as I write this. Company went above and beyond to get this problem fixed before 90+ temps kick in. Kevin P. came out last night and did his best. 99 stars for this company!!!!

By BACON, A. on 06/15/18
Great service

By MCKEAGUE, R. on 06/13/18
Great service from Pam in the office and Kevin our Tech!

By SUITS, M. on 06/11/18
Cannot do nothing more than boast about this company! From the initial call to the service tech to the sales rep ... extremely polite, honest & prompt! Unfortunately with our A/C unit now needing replacement, Aaron came to our house giving a fair quote showing comp...
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Cannot do nothing more than boast about this company! From the initial call to the service tech to the sales rep ... extremely polite, honest & prompt! Unfortunately with our A/C unit now needing replacement, Aaron came to our house giving a fair quote showing compassion on how ridiculously overcharged we were on a new furnace from a competitor. Didn’t try to sell us anything we did not need. Kept us appraised the entire day of pricing / install ... just all around awesome to work with!!I would without hesitation DEFINITELY recommend to anyone who asks!!
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By STONE, H. on 06/08/18
The service man was on time and did a very thorough job. They have done a very good job for me the past few years. I would strongly recommend them to anyone looking for service.

By HONSA, C. on 06/08/18
Was informed technician was on his way, along with a photo. Arrived on time, explained what he was going to do, what he did and the results. He also cleaned up his work area. Very professional from start to finish.
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CALL TO SCHEDULE
(219) 365-0006
or book online

Select any employee to see all their reviews.

Tony W
9 Years
Rating:
125 total reviews!
Kevin P
6 Years
Rating:
114 total reviews!
Pam B
Customer Service Rep.
4 Years
Rating:
(192 total reviews)
Mary V
Customer Service Rep.
8 Years
Rating:
(95 total reviews)
Gary S
29 Years
Rating:
(84 total reviews)
Kylie B
Customer Service Rep.
1 Year
Rating:
(68 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Illiana Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Illiana Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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