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(219) 365-0006
or book online
By BANAS, C. on 09/17/18
Kevin Patsley was my technician and he always does an excellent job. He gets to work cleaning and checking my furnace or air conditioner. The maintanence plan included two visits per years and I appreciate the regular checkup on my units. They run very well and are...
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Kevin Patsley was my technician and he always does an excellent job. He gets to work cleaning and checking my furnace or air conditioner. The maintanence plan included two visits per years and I appreciate the regular checkup on my units. They run very well and are problem free all year long. Thanks for a great service package. Cheryl. Banas. Highland
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By JENDRAS, D. on 09/14/18
Always good service, reliable technicians!

By BILDER, J. on 09/12/18
Friendly, knowledgeable, and honest. Great service and will continue to use them. Gary know's his stuff and will get the job done just like all their techs

By NWI Parkinsons, I. on 09/10/18
Dan came out last week during the rain and got up on the roof to give an appraisal of the situation. Dan & Kevin then followed up with an on - site interview. They sent Gary Skoenicki out today to inspect the 2nd roof unit and made his recommendations. Imp...
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Dan came out last week during the rain and got up on the roof to give an appraisal of the situation. Dan & Kevin then followed up with an on - site interview. They sent Gary Skoenicki out today to inspect the 2nd roof unit and made his recommendations. Impressed by all three meetings...
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By LABASH, G. on 09/09/18
John M. the Illiana technician was very polite and knowledgeable and explained everything to me. Thank you John!

By BRUGH, J. on 09/08/18
Techs were friendly, professional and helpful.

By SCHMID, V. on 09/01/18
Tony was very competent and knowledgeable about my problem. He fixed everything to my satisfaction. He gave me some good advice as well.

By NOWAK, D. on 09/01/18
Called out to clean, service and insure my A/C unit was properly functioning. Technician arrived at scheduled appointment time, checked out furnace, thermostat, and serviced the A/C unit, all actions were performed very professionally.

By OLSON, M. on 09/01/18
The technician tony did a excellent job of cleaning of my a/c unit. No one has ever done this as well before.

By GERTSCH, R. on 08/31/18
Our 20 year old A/C went out. Within a day and a half we had a new furnace and A/C unit installed. We were given several options with a thorough explanation of each so that we could make an informed decision. Great service. Highly recommended.

By Carol H. on 08/30/18
gave good service came out when he said very grateful it was an extremely hot day and air went out.

By WHITFORD, M. on 08/25/18
Prompt, professional, courteous and efficient.

By LANE, W. on 08/22/18
Both Kylie and John were very professional & answered all our questions.

By VANDERMOLEN, K. on 08/22/18
Very prompt service. Tony was clear in explaining the problem. Kathleen

By PHELAN, J. on 08/20/18
After dealing with two other local HVAC businesses, I contacted Illiana based upon their good reviews. It was a pleasure doing business with them. In a two hour visit, they were able to solve problems with my A/C and boiler that the other HVAC businesses could not....
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After dealing with two other local HVAC businesses, I contacted Illiana based upon their good reviews. It was a pleasure doing business with them. In a two hour visit, they were able to solve problems with my A/C and boiler that the other HVAC businesses could not. They also made recommendations to further improve our comfort levels moving forward. Pricing was fair and service was excellent. I will recommend Illiana to anyone in the market for HVAC service.
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By PROGLER, T. on 08/20/18
Office staff friendly and communicative. I very much appreciated being given accurate information on when to expect them. We only needed to have a capacitor replaced at this time. They were prepared to take care of that immediately. Serviceman very professional...
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Office staff friendly and communicative. I very much appreciated being given accurate information on when to expect them. We only needed to have a capacitor replaced at this time. They were prepared to take care of that immediately. Serviceman very professional and kind. Our unit is very old. We scheduled a consultation for a quote. Aaron was on time, very professional, took time to make the assessments needed on our existing unit. Did a great job with education, then gave us several options including a partial refund on the service call work completed. Very confident in this company!
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By GRASHA, R. on 08/17/18
great service, reliability and professional knowledge.

By JONKMAN, GEORGE R. on 08/16/18
Great service. Gary came out and took care of our air conditioner’s issue!! Thanks Gary!

By WATTS, L. on 08/13/18
I was able to get someone out for a fairly reasonable after hours rate. They call and let you know when the tech will be showing up and about how far away they are. I also recieved text messages alerting me of their arrival. Kevin Parsley worked on our air conditio...
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I was able to get someone out for a fairly reasonable after hours rate. They call and let you know when the tech will be showing up and about how far away they are. I also recieved text messages alerting me of their arrival. Kevin Parsley worked on our air conditioning unit and he was very professional and friendly. He explained the issue and gave pricing on what needed to be done. Kevin worked in a timely fashion. After finishing up he checked a few other things on the unit just to be safe. I will definitely use Illiana again.
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By SVETANOFF, W. on 08/10/18
(no comment)
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CALL TO SCHEDULE
(219) 365-0006
or book online

Select any employee to see all their reviews.

Tony W
9 Years
Rating:
136 total reviews!
Kevin P
6 Years
Rating:
121 total reviews!
Pam B
Customer Service Rep.
4 Years
Rating:
(198 total reviews)
Mary V
Customer Service Rep.
8 Years
Rating:
(97 total reviews)
Gary S
29 Years
Rating:
(91 total reviews)
Kylie B
Customer Service Rep.
1 Year
Rating:
(88 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Illiana Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Illiana Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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