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By Olivia Z. on 10/01/20
no comment

By Thomas H. on 10/01/20
Consciousness work and pleasant attitude; plumber was knowledgeable and very talented.

By Jennifer F. on 09/30/20
My tech today, Dan, did a fine job. As a company Hutchinson‘s results are pretty good but their communication is terrible. I receive 3-5 separate phone calls from different people to schedule maintenance Every fall and spring. Most recently I received 3 voicemai...
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My tech today, Dan, did a fine job. As a company Hutchinson‘s results are pretty good but their communication is terrible. I receive 3-5 separate phone calls from different people to schedule maintenance Every fall and spring. Most recently I received 3 voicemails, answered and scheduled on the 4th call, and still received a 5th call The next day to schedule. When I schedule they ask me how many units I have even though I’ve had 2 units for 10 years. They ask me questions about how my heat is functioning when they’re scheduling the appointment in early September and I haven’t used it yet. They ask me questions about what was done on my last visit as if I know anything about HVAC. And when the techs come they ask me how old my units are even though this company replaced them both over the last 2 years. They seem to do a good job and they have a heck of a sales force but otherwise they don’t talk as if they have any idea what is going on. Not sure I’m continuing my service contracts. Also, I asked on the last call for a supervisor to call me back about these concerns but none ever did.
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By Carl M. on 09/29/20
Chris A. was polite, professional and prompt. My wife and I were nervous how this would work with Covid19 and social distancing. He was masked up when approaching our house and was very careful and answered all our questions. This is just another reason we continue...
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Chris A. was polite, professional and prompt. My wife and I were nervous how this would work with Covid19 and social distancing. He was masked up when approaching our house and was very careful and answered all our questions. This is just another reason we continue to use them for all our heating and ac maintenance and issues.
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By Walter W. on 09/29/20
no comment

By Thomas M. on 09/28/20
Excellent and very professional.

By Elaine v. on 09/26/20
Hutchinson has been very responsive to our needs. My wife is an asthmatic and when we have an air conditioning problem there are out the same day we call

By Lauren A. on 09/25/20
Will performed the subscribed winter check up on my heater. He was prompt, courteous, neat and polite. A great Hutchinson representative!

By Ronald H. on 09/25/20
Dan was excellent a true pro. Thank You

By Thomas W. on 09/23/20
no comment

By Joan O. on 09/23/20
no comment

By Ann Marie K. on 09/23/20
no comment

By Eric K. on 09/22/20
Came out quickly and the tech was very friendly but gave up pretty easily on diagnosing why my heater wasn’t working. Not a lot of explanation as to what was wrong. A salesman came out same night and pushed HARD for me to get a whole new system for heating and ...
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Came out quickly and the tech was very friendly but gave up pretty easily on diagnosing why my heater wasn’t working. Not a lot of explanation as to what was wrong. A salesman came out same night and pushed HARD for me to get a whole new system for heating and AC. After the sticker shock the next day I called another company, $80 later heat works like normal.
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By William O. on 09/22/20
George Donges Excellent service

By Nick C. on 09/21/20
Been dealing with Hutchinson for many years. Always professional, timely, and all workers are top notch. We have had plumbing, a heater, air conditioner, and hot water tank replaced . Jeff came yesterday to conduct a spring tune up on the air conditioner. He wore a...
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Been dealing with Hutchinson for many years. Always professional, timely, and all workers are top notch. We have had plumbing, a heater, air conditioner, and hot water tank replaced . Jeff came yesterday to conduct a spring tune up on the air conditioner. He wore a mask, gloves, and booties. Cleaned every surface his gloves touched with a spray cleaner and wiped it. Couldn't ask for anymore. Thank you!! Highly recommended!!!
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By Mary G. on 09/21/20
Al was knowledgeable and very willing to answer questions. He was efficient and finished the work on my air conditioning unit in a timely manner

By Thomas A. on 09/18/20
Nelson was a great help. Very knowledgeable.

By Daniel C. on 09/18/20
no comment

By Paul Y. on 09/17/20
Very professional. Completed service call rapidly and very efficiently.

By Mike E. on 09/17/20
Excellent service.
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Customer service is always a top priority at Hutchinson Plumbing Heating Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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