Jason & Doug did a very good job @ my home. I have had good experiences when Doug is along. The visit last spring was Kris & Doug & it also went very well. I appreciate technicians who come to my home, do their job & don’t scare the Hell out of me by telling me everything that CAN or probably WILL go wrong! Also, that I need a new furnace or heat pump when the one I have is only a few years old! I almost dropped Homer None because of that.
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I specifically asked for Mark to be my technician. When he was here in he spring he did such a good job. Washed and cleaned my AC. Very personable and helpful. When he came for my winter check-up he was as excellent as the spring visit. He checked it all, answered a couple questions I had and opened the vents for the heat in the basement. He also gave me the advice (first time ever) about how to cover my AC unit for the winter. I will ask for him every time for the check-ups. I told him I would survey and he said he has not been told of a review for at least 6 months and knew he had excellent reviews from the way his customers talked. ***** *
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Doug and Eric were at my home to inspect my furnace and to see if my fan could be modified to accommodate a new air cleaner. They spent considerable time to insure the unit would handle the increased load without damage to the furnace by adjusting the air flow speed. Doug and Eric exhibited excellent expertise in HVAC detail and customer support as well. They have reaffirmed my faith in your operations and I look forward to many years of comfort from your service. I have completed a very positive review at the BBB web page for reviews. Thank you Dick A. Corwin
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Doug -Service Manager and Eric-Technician performed a service visit and a possible electronic air cleaner install on my unit. As usual, they checked the entire system first, and then insured the install would not be an issue due to existing unit configuration. They were neat in appearance and insured they did not cause any disruption to the work area, They did not push any product or name brand for the install but rather let me choose the brand and model based upon my requirements. The price point was excellent. Two important things to note: First-when they left, they insured the work area was cleaned. Second- there was no charge as the inspection was already covered by the annual maintenance agreement although they took a lot of time to insure the furnace unit would handle the additional load caused by the air unit at variable speeds. Exceptional!
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