The technicians who came to the house to conduct the furnace check (Kyleigh Zedak & Grant Alexander) were very courteous, thorough and professional. They answered any questions that I had. The office staff (Deena) was also so helpful and courteous when setting up the appointment. I would recommend Homer Nine and Sons to anyone because of all of the personnel that I have met and dealt with
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Kris H******** came this afternoon to do a furnace check-up and I bombarded him with questions since I had a bad experience with my home warranty company. He is a very astute young man who explained the why and how of everything I asked. He's a great ambassador for his company, Homer Nine, and I will be calling them for any future check-ups and repairs. Kris practically took the furnace apart and tested everything. It's great to know that there are companies that not only offer up-to-date training for their employees, but treat them well enough for them to extend that feeling of confidence to the customer. Thank you!
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I am very happy with the experience with Home 9 & Sons.Unfortunately, it was not worth repairing my old furnace because it was an obscure brand and parts for it are very expensive, but the staff was very professional and helped me get a furnace I needed that fit my budget. Kyleigh the service technician was very polite and friendly with my dog. I couldn't ask for a better experience. I will update my review after the furnace is installed.
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Kyleigh just handled our annual service for our HAVC. She was very professional, did a really thorough job and was super pleasant! Answered the questions we had and handled a couple of them and suggested work order for some of the duct work questions we had. I recommend Homer 9 for any HAVC work. Thank you Kyleigh!
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Justin showed up early to do the yearly furnace check and was personable while checking over our unit; taking multiple readings, & cleaning out things. I have trusted this company for about a dozen years to make sure we are comfortable & safe. Every tech has been professional and respectful.
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I have read all the great reviews customers said about Kyleigh. I can not disagree with any. She was excellent explaining what she was doing and answered all of my questions and concerns. Professional and job well done. She seemed very mature for her age (at least with me) and seems to be a hard worker what she does. I noticed she went the extra mile servicing my furnace and thank you. Overall, this is one of the reasons why I stay with you. Thanks Kyleigh and Homer 9. Your GSA member, Mark Walk
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Overall the service was great!! I have only good things to say about Justin and his knowledge, ability, and quality of work. Justin was pleasant and confident in his ability to troubleshoot and resolve my furnace/air conditioning problem. The quality of his work was exceptional and he was careful to take good care of the furnace/air conditioning equipment. He fixed it promptly and cleaned up when he was done. I learned some new things about the system I didn't know which helps me be aware of problems in the future. Not part of the service call, he noticed two air ducts were closed and not allowing heat or cooling into my upstairs rooms which he opened for me. That was going over and above in good service! I can't ignore the fact that Doug G, Field Service Manager was with him and was wonderful as well. Great team at Homer Nine and Sons. I've been with them for many, many years and will continue to do so. Thanks guys.
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