Carlos G. from Home Heating Service stopped by today to replace a broken solenoid in my humidifier as well as move the access panel for the humidified filter. This is the second time HHS has helped us out and we have received exceptional service both times. Carlos is so knowledgeable, friendly, and helpful. He goes the extra mile to explain everything, answer questions, and provide the best possible service. Highly recommend HHS and Carlos!!!
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This is my first time using the company and Brett Meu. made a very good first impression by being on time, courteous, and knowledgeable regarding the questions I had - in other word, professional! I also appreciate his low-pressure sales pitch for an installation based on his assessment of my home. I look forward to having Brett Mue. back to do more work for me! Thank you, Brett! :-)
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We have had Home Heating come out and help us with our furnace a few different times! They have always fit us right in and accommodated us into their busy schedules - same day! Carlos was great today - very attentive to detail and was able to explain our issue. We will continue to support this business and will soon be replacing our furnace with them!
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Carlos is very thorough. He is an excellent problem solver. Carefully isolates the items in need of repair and establishes the method to repair. Uses informational resources when needed. Performs efficiently and proficiently. Follows all CSR and Safety protocols. Explains what he has done to reconcile the problem/s. At the completion thereof, he asks customer is they have any questions of him. He is friendly and courteous. If he worked for me, I be sure to keep him on-board as he is an asset to the Company. Also, I nominate him for a star award. In appreciation, GR
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This is the 3rd time we've used home heating and they were once again fantastic. Found out the furnace wasn't working at 5:30 at night and they were over to the house in less than an hour after hours. Didn't have the part but were back the next morning by 9 to get it installed. Communication was great throughout...technician Carlos was extremely professional and pricing was very fair. Will definitely use them again should the need arise.
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Clint M. was very professional, Covid-19 compliant, and excellent technician. He ahd my furnace up and running in a short amount of time. Furnace was working fine when he left, unfortunately do to an intermittent problem with another part the repair didn't last through the night. I would certainly recommend Clint and use him going forward. Scott B. did the follow up visit to repair my furnace after Clint's initial service failed to correct my heating problem with my furnace. He verified the previous repair and continued to trouble shoot the problem, which was isolated to an intermittent problem with a faulty Controller Circuit Board. This CCB was replaced and the furnace is working great again. Scott was very professional, Covid-19 compliant, and excellent technician as was Clint. I highly recommend and will continue to use Home Heating Service, Inc. for all my HVAC services.
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