I'm somewhat disapointed that the Aeroseal process to seal the furnace ducts left a layer of sealing mist particles or material all over the furniture, carpet and floors in every room. I vacuumed it up as much as I could. I mentioned to the technician that I could see a dust cloud in the air or smoggness in the room, but by that time the particles were release everywhere. In hind sight, the technician should have put protective plastic or covers over everything to prevent this from happening. The person who was assisting the technician was the person who went into the attic to do the air sealing was not careful where he stepped. I found a large crack in the dry wall in the ceiling of the bedroom closet.
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Scott made a point to call with an estimated time of arrival, and let me know of any changes. Once he got to work, he did a great job of explaining the things he was doing, the root of the problem, and different solutions. He was courteous and professional, despite both appointments being after hours. Excellent service technician, would prefer to work with him again in the future.
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Very friendly & helpful phone staff. Max texted to let me know he was on the way. He more a mask & introduced himself, carrying all of the equipment he might need to service the furnace & gas fireplace. Seemed to be highly experienced, competent & efficient. Was here just under an hour. Cost about $173.
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Marcus and his team were very professional, came when they said would, did an excellent job installing our new HVAC system, took plenty of time to explain and show us how it works, helped me start up the new smart thermostat, showed us how to navigate the app and how to change the filters. They left everything clean and in order when finished. I will absolutely recommend this company to people I know.
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Marcus and his team were very professional, came when they said would, did an excellent job installing our new HVAC system, took plenty of time to explain and show us how it works, helped me start up the new smart thermostat, showed us how to navigate the app and how to change the filters. They left everything clean and in order when finished. I will absolutely recommend this company to people I know.
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Very pleased with the technician, Dusty, who came to do an annual furnace check today. He phoned about 20 minutes before his arrival and came to the door wearing a mask and then put on booties and went downstairs. When he returned from the basement, he explained that he did the furnace check and also checked the hot water heater and carbon monoxide detector. When I mentioned that I had another such detector on the main level that I was unable to test because I couldn't reach it, he went to his truck and brought in a ladder to check it and offered to put in fresh batteries. I so appreciate his work and extra effort to help me out. Thanks Dusty!
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HOME HEATING IS AN EXCELLENT FAMILY OWNED AND OPERATED SERVICE COMPANY. I HAVE DEALT WITH THEM OVER 5 YEARS, NEVER A PROBLEM. MY LATEST NEED WAS TO HAVE MY TANKLESS WATER HEATER ADJUSTED, AS THE WATER WAS NOT HEATING HIGH ENOUGH. FRED, THE TECHNICIAN, ANALYZED THE PROBLEM, KNEW HOW TO FIX IT, RETURNED IN A FEW DAYS WITH SOME PARTS AND MY HOT WATER IS BACK TO NORMAL, THANKS TO ALL AT HOME HEATING.
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Made appointment for annual service on furnace.. Technician Clint M. arrived early in the 2 hour appointment window. He was professional and personable and completed the checks and maintenance efficiently. Inquired about any problems or concerns I might have. Furnace is operating properly. Home heating installed this furnace last Fall, replacing the 50 year old unit that was original equipment in this house. I had used Home Heating several times for service and repairs over the years. My experiences with them have been uniformly good. They have always been responsive, professional and proficient. Highly recommend this company.
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