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By Lisa C. on 11/27/19
Last minute call to hook up our new gas range the day before Thanksgiving. Not a problem! Came out within the time frame and they typically don’t service my area. I think they should now!!! Ridgefielders- give Hocon the business!!! You will never be sorry! Great ...
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Last minute call to hook up our new gas range the day before Thanksgiving. Not a problem! Came out within the time frame and they typically don’t service my area. I think they should now!!! Ridgefielders- give Hocon the business!!! You will never be sorry! Great for temp heat in construction as well!!!
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By Kevin W. on 11/25/19
Do yourself a favor and make a few phone calls for propane pricing before you go with Hocon. The "preferred neighborhood pricing" I got from them was $0.43 higher than another local competitor and I only made ONE phone call. I would have saved over $180 by using someone else.

By Lynn H. on 11/25/19
Gary Rogalski has provided excellent service - he gave us a very competitive rate and has been prompt to address any service issues that have arisen. I would highly recommend Hocon as your propane supplier and would request Gary when speaking with the sales team.

By Karen B. on 11/21/19
We've been Hocon customers for about 20 years and have been pleased with the service, the kindness, and the friendliness of everyone we have dealt with, from the men who installed our tank to the women in the office and the truck drivers as well.

By Louis M. on 11/21/19
Excellent service. I was welcomed as a new customer with significant incentives to use their services and the Hocon team delivered as they said they would. The transition from my former supplier was seamless and I am not enjoying a propane supplier that is not goug...
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Excellent service. I was welcomed as a new customer with significant incentives to use their services and the Hocon team delivered as they said they would. The transition from my former supplier was seamless and I am not enjoying a propane supplier that is not gouging me on price. If you need a propane supplier, I highly recommend Hocon.
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By Toby on 11/21/19
We've been with Hocon for 15 + years. In the beginning, we had some rough patches but over the years it has been a smooth ride. They are always there for you - once they came at 2am when we came back from vacation and had no propane. Highly recommend them!

By lisa r. on 11/21/19
Technicians are always courteous and professional. The auto delivery system works perfect for us. Highly recommend them.

By K. Mark W. on 11/21/19
The Hocon team via the Winsted Office helped us straighten out individual accounts in our Association community and facilitate our 10 year contract extension. We were very pleased with the whole process.

By Lindsey O. on 11/20/19
We just moved and this is our first experience with propane. Iris and (I think, Elizabeth) have been great! They’ve answered my questions and gave me advice on how to save. Plus the branch manager, Rob, has been super kind and generous. We are loving the propane ...
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We just moved and this is our first experience with propane. Iris and (I think, Elizabeth) have been great! They’ve answered my questions and gave me advice on how to save. Plus the branch manager, Rob, has been super kind and generous. We are loving the propane and appreciate all the help they have given us.
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By roberta b. on 11/20/19
Hocon Gas has an excellent reputation in the area, the employees are always very helpful and can answer just about any questions you have. I have used Hocon Gas for over 10 years on a prepaid contract basis and have never had any problems. They are reliable, consis...
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Hocon Gas has an excellent reputation in the area, the employees are always very helpful and can answer just about any questions you have. I have used Hocon Gas for over 10 years on a prepaid contract basis and have never had any problems. They are reliable, consistent with their prices and very easy to work with. I would highly recommend them
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By Kenneth M. on 11/20/19
(no comment)

By Jonathan M. on 11/20/19
I have been a Hocon propane customer for almost 9 years now and have always been happy with their service. The delivery and service people have always been friendly and courteous. I recently switched to Hocon for my oil delivery as well, a new service for them, as ...
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I have been a Hocon propane customer for almost 9 years now and have always been happy with their service. The delivery and service people have always been friendly and courteous. I recently switched to Hocon for my oil delivery as well, a new service for them, as they offered a discount and I am just as pleased with the oil delivery service.
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By Lena D. on 11/08/19
Gary from Hocon has been helpful from the first day we met him. I have never encountered anyone that reached out and kept in contact during the whole process of installation as much as Gary did. The whole process was so much easier and comfortable due to his involv...
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Gary from Hocon has been helpful from the first day we met him. I have never encountered anyone that reached out and kept in contact during the whole process of installation as much as Gary did. The whole process was so much easier and comfortable due to his involvement and communication. I have recommended and will keep recommending Gary to all my colleagues and neighbors. Very happy that we came across Gary and will be customers until the end.
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By GERI & RICHARD M. on 11/05/19
I honestly have to admit that we were trying to sever our business with Hocon as they acquired ******** ****** ******** by ******** with whom we had just signed on to a month prior to the acquisition. We were disappointed in the rate increase because of our lower v...
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I honestly have to admit that we were trying to sever our business with Hocon as they acquired ******** ****** ******** by ******** with whom we had just signed on to a month prior to the acquisition. We were disappointed in the rate increase because of our lower volume needs, as we only had a Jotul gas stove for our sunroom. We recently purchased a dual-fuel range which required propane installation. We looked into several other options until I took the time to express our concerns to a Hocon associate, who thankfully explained the propane pricing structure. John came out to assess the job & provided a very reasonable estimate within a day or two. I know this because we had done our homework and received a couple of other estimates. John & Scott came out to do the install. The town of *********** had to inspect & gave final approval. ******** *******Hocon took care of everything! The gentlemen were knowledgeable & professional in every aspect of this job. I am not anticipating any customer satisfaction issues in the future if Hocon continues to employ the kind of people I've dealt with in this install. I have a beautiful stove, a new larger tank, and now a new, improved relationship with Hocon. Thank you!
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By Virginia L. on 11/04/19
Made a call to Hocon about 10 AM for a problem with my furnace. Kyle was at my home the same day at 1PM, found the problem right away and had it running within 20 minutes. Very knowledgeable and personable young man. Couldn't ask for better service.

By BARBARA S. on 11/04/19
The guys were perfectly nice to talk to, but they left a mess in the basement where they were working to install the propane lines. Rugs that had been on the floor were literally thrown in the bedroom down there. In the den downstairs, they had shoved the furniture...
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The guys were perfectly nice to talk to, but they left a mess in the basement where they were working to install the propane lines. Rugs that had been on the floor were literally thrown in the bedroom down there. In the den downstairs, they had shoved the furniture against the wall and left it there. They should clean up before they leave. I should add that I called your office to complain. NO ONE has apologized.
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By FRANCES P. on 11/04/19
I called for propane and Hocon was out here in less than 10 min!

By KAMLESH S. on 11/04/19
Helped me with heating device Rennai and house heating.

By MARC T. on 11/02/19
Good customer service

By CARMINE P. on 10/28/19
punctual, cordial, professionals, helpful and competitive pricing
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