Thank you to Hocon Torrington, especially Tony and Steve, for delivering propane to us before the big storm. We have been customers for several years and have purchased a hot water heater and pellet stove from Hocon in Torrington. Both the products and service have been excellent. Thank you.
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With a recent few days of near freezing weather my oil tank/furnace went on the fritz. Andre from Hocon was very helpful in finding the problem and getting it fixed. I know he went above and beyond for me and didn’t quit til he figured out the problem and corrected it. Thank you Andre!!
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The technician did a great job of cleaning our heater. he was fast and knew what he was doing. I was surprised when the bill came. We were charged 160.00 for the service, which was 15 min he used a can of air spray on the pilot and wiped things clean then restarted the stove. I did feel that was alot. But it is working. we have been happy with the service we have been provided and will continue to use Hocon. Thank you.
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Giana handled an account matter for our annual non-profit event today as efficiently and as well as it could have possibly been handled. After having experienced a "mix-up" of some kind last year, I am very, very relieved things are off to such a smooth start this year. Thank you Giana!
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