

CALL TO SCHEDULE
203-925-0600
203-925-0600
The Sales Manager, Sales Representative and the Operations / Field Staff were great. Provided rush services to two separate State of Connecticut operated facilities enabling us to operate systems involved in public safety. Great company and great people to work w...
(View More)
(View More)
The Sales Manager, Sales Representative and the Operations / Field Staff were great. Provided rush services to two separate State of Connecticut operated facilities enabling us to operate systems involved in public safety. Great company and great people to work with. Very knowledgeable and provided solutions to our problems.
(View Less)
(View Less)
So far Hocon has been concerned with my needs and has gotten me hooked up in timely fashion. I hope they have called Osterman and told them to come get their tanks. I have called them several times and they haven't come yet. I would appreciate it if Hocon would hel...
(View More)
(View More)
So far Hocon has been concerned with my needs and has gotten me hooked up in timely fashion. I hope they have called Osterman and told them to come get their tanks. I have called them several times and they haven't come yet. I would appreciate it if Hocon would help me with that, and call them.
(View Less)
(View Less)
While the service and propane from Hocon is fine, I have had repeated issues with overcharging. One invoice had billed me over $6.00 per gallon when every other propane company was charging in the low $2.00 per gallon range. When I called to inquire about the high ...
(View More)
(View More)
While the service and propane from Hocon is fine, I have had repeated issues with overcharging. One invoice had billed me over $6.00 per gallon when every other propane company was charging in the low $2.00 per gallon range. When I called to inquire about the high rate, I was advised it was an error and they rebilled at a still high rate, but lower than the initial rate. Subsequent deliveries (I was on the auto delivery plan) were still over double the highest rates available from other providers. I have cancelled my auto delivery program and will save over 1/2 the rate by going with any number of other suppliers. My last delivery was billed at $4.59 per gallon of propane when local competitors are between $1.90 and $2.20 per gallon. While Hocon has offered to reduce my last bill, the new rate was still $1.50 a gallon higher than the next highest cost provider. There is no legitimate reason to charge over double the current market rate.
(View Less)
(View Less)
Working with Andre, from the service department, was a pleasure. He was friendly, knowledgeable and his follow through was very good. Frankly working with the rest of the staff, particularly the sales staff, was rather dismal. I had received quotes from other comp...
(View More)
(View More)
Working with Andre, from the service department, was a pleasure. He was friendly, knowledgeable and his follow through was very good. Frankly working with the rest of the staff, particularly the sales staff, was rather dismal. I had received quotes from other companies for the install for higher prices and was ready to go with them based upon the sales representative lack of performance.
Andre saved the day and was able to turn things around. He is an asset to Hocan.
(View Less)
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
1. Choose a
-
The HOCON Team .


CALL TO SCHEDULE
203-925-0600
203-925-0600


Customer service is always a top priority at Hocon. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.