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By Robert L of Sandy Hook C. on 07/11/19
We've been customers of Hocon for nearly five years now and could not be happier and have referred them to several of our friends who are also happy with them. Their Customer Service, technicians and delivery teams are easy to work with, always there when we neede...
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We've been customers of Hocon for nearly five years now and could not be happier and have referred them to several of our friends who are also happy with them. Their Customer Service, technicians and delivery teams are easy to work with, always there when we needed them, are always very attentive and eager to do the right thing. Highly Recommend them! Robert L of Sandy Hook, CT
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By Jeff K. on 07/09/19
Searched around for a new company to use for my propane pool heater. Spoke with Rob at hocon. Very pleasant and explained all the pricing options. Once I signed the contract I had the tanks installed in a few days and the heater was up and running during the cool...
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Searched around for a new company to use for my propane pool heater. Spoke with Rob at hocon. Very pleasant and explained all the pricing options. Once I signed the contract I had the tanks installed in a few days and the heater was up and running during the cool parts of Early June. Thanks rob and I am glad to be a hocon customer. I
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By Miki on 06/10/19
Gary Rogalski's service has been excellent. When we moved into our home he got us hooked up and ready to go, and has been a great resource ever since. He didn't just sign us up and forget about us. His attention and personal service have made all the difference for us.

By Mike B. on 06/03/19
I've been working with Rob from Hocon for just over 5 years now and can't say enough good things.The fuel delivery service works so you don't need to even think about it and very fair pricing. They have also done multiple gas line, propane tank and appliance instal...
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I've been working with Rob from Hocon for just over 5 years now and can't say enough good things.The fuel delivery service works so you don't need to even think about it and very fair pricing. They have also done multiple gas line, propane tank and appliance installations that were all completed in a very timely and professionally manner. Most recently they installed 2 High end Mendota fireplaces that I'm not sure how I ever lived without. They are super efficient and crank out a ton of heat. These guys are great I highly recommend!
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By Jenifer B. on 04/03/19
Thank you again Rob , Tony and Anthony .

By Jenifer B. on 04/03/19
This company came to my rescue in a matter of hours while my other company left me in the cold overnight ! Not only did they have fast courteous service , both managers (Rob & Tony) went out of there way to get my heat back on fast and with no hassle . There servi...
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This company came to my rescue in a matter of hours while my other company left me in the cold overnight ! Not only did they have fast courteous service , both managers (Rob & Tony) went out of there way to get my heat back on fast and with no hassle . There service tech Anthony was fast and friendly and was careful of my landscaping . I look forward to being a customer with Hocon and would recommend them to anyone looking to make the switch . It was fast and painless .
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By Jorge C. on 03/30/19
I am a customer of Hocon Gas through their provides LP ***** **** I had a problem this weekend with the Heating and Hot Water at home and called them for service. The response time was FANTASTIC! A manager called me almost immediately and explain the situation wit...
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I am a customer of Hocon Gas through their provides LP ***** **** I had a problem this weekend with the Heating and Hot Water at home and called them for service. The response time was FANTASTIC! A manager called me almost immediately and explain the situation with my service. Within the hour, they sent a response team to my house. Dylan, the expert on duty arrived and took me through the steps he needed to take in order to get things back up running. He was professional and convey to me a sense of “no worries I will take care of it” message that had me at peace. Within 30mins we had heating and hot water back on. Thank you, Dylan and the Hocon Gas Team, you guys saved my weekend and gave us peace. Much appreciated!
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By Lauren C. on 03/26/19
(no comment)

By Stephen F. on 03/21/19
Great job as usual by your team. Always professional and everything done quickly and efficiently.

By Stephen F. on 03/21/19
I have used Hocon for 3 projects over the years. The first was when my very old pool heater failed and they made 2 trips to repair it but it was a lost cause. I purchased a new one and they applied the credit for the previous work to the new heater. I then had th...
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I have used Hocon for 3 projects over the years. The first was when my very old pool heater failed and they made 2 trips to repair it but it was a lost cause. I purchased a new one and they applied the credit for the previous work to the new heater. I then had them hook up my emergency generator and they did a great job there. Today they finished running propane into my home to hook up a new gas cooktop. The sales rep (Rob) was great to deal with and the techs (Tom and Luis) were super efficient. I had screwed up on the requested placement of the line into my island where the cooktop was to be located and they re-did it with no issues. Everything was done professionally. Great service all around.
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By Bob k. on 03/18/19
I would like to say that Mark Cerbino from the Torrington Hocon propane service is one of the most professional and curtious employees of your company I have had the pleasure of working with. Having been self employed for over forty years and dealing with my own em...
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I would like to say that Mark Cerbino from the Torrington Hocon propane service is one of the most professional and curtious employees of your company I have had the pleasure of working with. Having been self employed for over forty years and dealing with my own employees I know what they can be like in dealing with customers. He represents your company as if he were the owner. I just thought it should be brought to the companies attension.
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By Tina on 01/27/19
Philip Koba gets a 10 star rating in my book!!! However I only gave the 3 stars because after being a customer for 10 years at Hocon Norwalk He is the only one that helped me. I wish I spoke to him sooner, like 10 years ago, than ALL the other issues I have had wi...
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Philip Koba gets a 10 star rating in my book!!! However I only gave the 3 stars because after being a customer for 10 years at Hocon Norwalk He is the only one that helped me. I wish I spoke to him sooner, like 10 years ago, than ALL the other issues I have had with Hocon would have been handled properly. To be honest in 10 years this was my first pleasant experience. He was the only one who really took the time to look into the problem and find a solution. I would definitely NOT recommend Hocon to anyone but if anyone does decide to go with them then you need to speak with Philip. He was the first person I spoke to who actually cared about customer service.
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By Gil K. on 11/16/18
We have always been more than pleased with Hocon and have recommended them often.

By Gil K. on 11/16/18
Thank you to Hocon Torrington, especially Tony and Steve, for delivering propane to us before the big storm. We have been customers for several years and have purchased a hot water heater and pellet stove from Hocon in Torrington. Both the products and service ...
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Thank you to Hocon Torrington, especially Tony and Steve, for delivering propane to us before the big storm. We have been customers for several years and have purchased a hot water heater and pellet stove from Hocon in Torrington. Both the products and service have been excellent. Thank you.
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By Meg t. on 11/05/18
Quick, efficient, friendly

By Judyrob@optonline.net on 10/20/18
With a recent few days of near freezing weather my oil tank/furnace went on the fritz. Andre from Hocon was very helpful in finding the problem and getting it fixed. I know he went above and beyond for me and didn’t quit til he figured out the problem and correct...
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With a recent few days of near freezing weather my oil tank/furnace went on the fritz. Andre from Hocon was very helpful in finding the problem and getting it fixed. I know he went above and beyond for me and didn’t quit til he figured out the problem and corrected it. Thank you Andre!!
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By Dennis J. on 10/16/18
Excellent service by Gary R who quickly set us up for service and sent Dylan over for an emergency delivery. Timely and responsive! Glad to see businesses like this still prioritize customer service. Will recommend to others!

By Dennis J. on 10/16/18
Gary R helped us out tremendously. Provided us with quick service, and sent a tech, Dylan, who was responsive and helped get our propane delivered timely. Excellent service and will definitely recommend!

By Heike S. on 08/17/18
A pleasure to deal with. Gail was especially helpful and the service was A+

By Harold & Nancy G. on 07/05/18
The technician did a great job of cleaning our heater. he was fast and knew what he was doing. I was surprised when the bill came. We were charged 160.00 for the service, which was 15 min he used a can of air spray on the pilot and wiped things clean then restarte...
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The technician did a great job of cleaning our heater. he was fast and knew what he was doing. I was surprised when the bill came. We were charged 160.00 for the service, which was 15 min he used a can of air spray on the pilot and wiped things clean then restarted the stove. I did feel that was alot. But it is working. we have been happy with the service we have been provided and will continue to use Hocon. Thank you.
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