Jerry S. Arrived at 2 am diagnosed the problem with my AC and had it running within 15 min. I can’t thank him enough. I signed up for the maintenance plan. So, so grateful that nice people like him will take time out of their night to help when you have a house that is heating up rapidly. He was so very pleasant at 2 in the morning. Highly recommend this company. Thank you, Thank you, Thank you.
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He seems nice. But, He did not complete the job. He did not get the parts for my faucet. He installed the wrong one anyways. Now he has to come back. He has also been complaining to me that he lives to far. NOT my problem. I am not happy. I will send you a picture of how he left it. I paid higher that average for this!
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Needed to have leaking polybutylene pipes replaced on my mobile home. Park office uses Hayes and recommended them. They were on time, professional and did a great job. I even had them replace bathroom faucets. Mike said they were the same he put in his house. Fixtures look great. It is such peace of mind knowing I do not have to worry about the poly cracking again. The price was right what was quoted with me adding the faucets. No pressure to do extra, I asked them about replacing faucets. I would certainly call Hayes for any other job I wanted done. Mike and Aaron did a great job and cleaned up work areas too. I highly recommend Hayes Plumbing.
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BBB said they were sending me an email to verify but I have not received it. This is what I wrote. This isnt the first time I called Hays for help. The first time was for a water heater that AHS would have me wait days for while it was in the process of causing major water damage. They sent out a scary person and I wouldnt have that person back in my house so I called Hays and they sent someone out the same day and replaced the water heater the same day. Today Frank came out to service the AC before the summer. The house is over 20 years old as is the AC unit. He found burnt wires and that could have cost me my family and my home. He answered my questions, explained what I should and needed to know. I was working and on a conference call and he would text me when he needed to talk to me. I really like Hays and I am very happy my co-worker recommended them. So far I have seen honesty and for the second time they brought me to tears because of that. They stand by their work and their work has been outstanding.
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Hays installed a Trane system at our home 5 years ago and we have been very pleased with their service and our Trane Air conditioning system. We continue to have yearly service checkups with Hays. Justin was the tech that visited our home this week and was Awesome. He did a great job on the checkup and was very knowledgeable and friendly. I recommend Hays for service or a new installation.
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Justin is a very informative gentleman. He takes time to explain what’s going on with the unit and how it works. He goes beyond the call of duty to make sure everything is sealed and that every piece is secure on the unit. This company definitely has a talented and highly trained field/service worker.
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