CALL TO SCHEDULE
602-482-0229
By Andy S. on 06/30/18
Justin again mad my tune up go well. I feel confident in also setting up a maintenance that gives me priority even if we have a breakdown in this really hot summer.

By Chuck and Carolynne R. on 06/25/18
Update on our previous AC service when we received the bad news our unit needed to be replaced. Hays got Bill S. out here to give us an estimate on a new unit. Bill S. was absolutely wonderful. he checked everything out and we didn't even hear him. We had our new u...
(View More)
Update on our previous AC service when we received the bad news our unit needed to be replaced. Hays got Bill S. out here to give us an estimate on a new unit. Bill S. was absolutely wonderful. he checked everything out and we didn't even hear him. We had our new unit installed last week and the crew who did the install ( Rey, Jacob and I think it was also Kevin) were also so amazing! Didn't even really hear them working. They arrived a little after 6 am, the crane arrived around 6:30 and they were done by 9:00am. That is so amazing to us that they arrived so early and again, very unobtrusive. Huge plus is that we had our new unit installed before the heat of the day so we didn't suffer at all. Such a pleasant experience. Two of our neighbors were so impressed with their work we definitely gave them Hay's number. It truly does "Pay to call Hays"! We plan on signing up for their maintenance plan as extra piece of mind. So thankful for Hays
(View Less)

By Nate and Sarah H. on 06/23/18
We love Hays! Sam R. Came out to our house to fix our A/C that had stopped working. He was very helpful and knowledgeable about our unit. He quickly got to work and was able to get our system up and running quickly. Great customer service!

By Liz R. on 06/14/18
I am so glad I called Hays to service my air conditioner. Justin was great, so knowledgeable, and very personable. The price was very fair and the work was above and beyond what the previous company did. I will definitely use Hays for air conditioning repairs and w...
(View More)
I am so glad I called Hays to service my air conditioner. Justin was great, so knowledgeable, and very personable. The price was very fair and the work was above and beyond what the previous company did. I will definitely use Hays for air conditioning repairs and will request Justin if possible
(View Less)

By Chuck and Carolynne R. on 06/11/18
Our AC went out on Friday night. I called Hays on Saturday morning a little after 10am and their technician Sam was here a little after 11am. Talk about prompt! He spent the next 4 hours here to get us some relief ( 20 year old unit is on it's last leg). He did get...
(View More)
Our AC went out on Friday night. I called Hays on Saturday morning a little after 10am and their technician Sam was here a little after 11am. Talk about prompt! He spent the next 4 hours here to get us some relief ( 20 year old unit is on it's last leg). He did get us cooling, unfortunately due to age and condition of equipment we are going to have to replace the unit. I just need to call and get it scheduled at this point. Also, a shout out to the other technician that was working on Saturday, Frank, who stopped by to assist Sam with trouble shooting our issue ( he even loaded Sam's ladder up while Sam was in the house doing his paperwork...what amazing team work!!!) We will definitely be using Hays for our new HVAC unit and any future plumbing needs
(View Less)

By Dawn Dan H. on 06/11/18
Beginning Friday night we noticed that we were having issues with our upstairs AC cooling. We were busy Saturday morning outside of our home. When we returned in the afternoon we noticed that our upstairs AC wasn't cooling. We called Hays and they had someone to ou...
(View More)
Beginning Friday night we noticed that we were having issues with our upstairs AC cooling. We were busy Saturday morning outside of our home. When we returned in the afternoon we noticed that our upstairs AC wasn't cooling. We called Hays and they had someone to our house within 20 minutes. He had the needed part in his truck, repaired the AC and left our house within an hour of us calling him. We are set up with their service plan so we do get priority service when we have issues but I never dreamed that priority on the week-end meant all fixed within an hour of calling. Nice job and very kind serviceman. Thanks.
(View Less)

By Dan H. on 06/09/18
We had Frank come out on short notice for an inoperative air conditioner unit. He found the issue within about 5 minutes and had it fixed in about 30 minutes. I couldn't have asked for a better experience! Thanks, Frank and Hays!

By Mariam G. on 06/07/18
I got four estimates to replace my 40 year old AC unit. I chose Hays not only because their estimate was fair, but also because Bill S. was the most knowledgeable and struck me as the most trustworthy of all the reps I talked to. He spoke well of his company, but t...
(View More)
I got four estimates to replace my 40 year old AC unit. I chose Hays not only because their estimate was fair, but also because Bill S. was the most knowledgeable and struck me as the most trustworthy of all the reps I talked to. He spoke well of his company, but there was no hard sell or up sell, which I appreciate. I was able to call or text with any questions and he got back to me promptly. The installers were efficient, tidy and courteous. Several weeks later Justin came out to do post-install check on the unit, and he showed me pictures of the installation, addressed all my questions, and walked me through my new thermostat. I was nervous about making such a big purchase, but I feel confident I chose the right company for the job.
(View Less)

By Gloria L. on 06/06/18
Excellent service. Highly recommend.

By GEORGIE S. on 06/05/18
Frank was very informative and thorough. He informed me that I needed to have my water heater drained and told me that it was covered in my maintenance agreement. He showed me how to clean my outside units, and made suggestions about what to look for in a filter. H...
(View More)
Frank was very informative and thorough. He informed me that I needed to have my water heater drained and told me that it was covered in my maintenance agreement. He showed me how to clean my outside units, and made suggestions about what to look for in a filter. He was very patient. I had Hays install my two new air conditioning units two years ago. I have been very satisfied.
(View Less)

By Annie C. on 06/04/18
I had Hays out to do an HVAC system inspection and am very pleased with the service I received. The office kept in touch with me as to the arrival time of the technician, who was very thorough and professional with his work. He took the time to explain everything...
(View More)
I had Hays out to do an HVAC system inspection and am very pleased with the service I received. The office kept in touch with me as to the arrival time of the technician, who was very thorough and professional with his work. He took the time to explain everything he did and to answer all of my questions. I would not hesitate to use Hays again for my HVAC needs.
(View Less)

By Karen L. on 06/01/18
Had Hays out to check my air conditioners. They came promptly & Aaron fixed the 2 units right away. I recommend them highly.

By PRO C. on 05/29/18
Justin was very professional and was able to fix the problem quickly.

By Keri D. on 05/25/18
Excellent service from the time we first talked to Hays representative to their last visit to check and see that everything was working correctly!

By Chuck A. on 05/25/18
Aaron serviced my AC unit and found it in fine shape, with no repairs needed. Excellent, professional service. I elected to have a condensate safety switch installed, so that if condensate drains are plugged, overflow will not damage the ceiling (air handling un...
(View More)
Aaron serviced my AC unit and found it in fine shape, with no repairs needed. Excellent, professional service. I elected to have a condensate safety switch installed, so that if condensate drains are plugged, overflow will not damage the ceiling (air handling unit is in the attic). I think this is a wise and inexpensive precaution, and would recommend it to others with a similar configuration. Aaron did not push this, just mentioned it, and it seemed a great idea, since I had wondered what would happen if a drain got plugged. Fail-safe is good, in my opinion.
(View Less)

By JEANNIE F. on 05/25/18
Brandon is very experienced. Brandon shared some ways to save energy and lower my heating and cooling bills. Thank you Brandon Jeannie F

By CB W. on 05/18/18
Hays always does a great job and they’re super honest. Brandon was super professional, nice and helped me out in a jam and left behind some terrific advice for the summer. Too bad there aren’t more stars... ;-)

By ELENA B. on 05/18/18
Mark was very helpful and explained exactly what we needed. We are very thankful for everyone at Hays, they always do a great job!

By Barton H. on 05/17/18
We are so pleased with our new air conditioning unit from Hays! The team that installed the unit were professional, efficient and had everything wrapped up 3 hours early. We were also impressed that the owner Chris came by to check the progress and ensure we were h...
(View More)
We are so pleased with our new air conditioning unit from Hays! The team that installed the unit were professional, efficient and had everything wrapped up 3 hours early. We were also impressed that the owner Chris came by to check the progress and ensure we were happy. About a week later another employee came out to check the work that was done, set up the digital thermostat and to again make sure we were happy. I have heard horror stories from friends and neighbors of AC companies not doing what’s right...avoid the headaches and call the team at Hays! Truly awesone!
(View Less)

By Roxanne G. on 05/11/18
Aaron was very professional and offered helpful suggestions about the upkeep of my a.c. unit thanks aaron!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
602-482-0229

Select any employee to see all their reviews.

Brian O
Rating:Just Launched
Stacia H
Rating:Just Launched
Cody C
4 Years
Rating:Just Launched
Comfort C
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Hays Cooling, Heating & Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
602-482-0229

Customer service is always a top priority at Hays Cooling, Heating & Plumbing. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.