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By Mitch W. on 08/11/17
(no comment)

By Alice La F. on 08/09/17
I came home to a house that was hotter than outside(111) I called Hays and they sent Al. He was there quickly and found the problem right away. My A/C needed a part but Al was able to at least make it start blowing cold air instead of hot. The next day I got th...
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I came home to a house that was hotter than outside(111) I called Hays and they sent Al. He was there quickly and found the problem right away. My A/C needed a part but Al was able to at least make it start blowing cold air instead of hot. The next day I got the price of the part early and gave the go ahead. By the time I got home from work there was a message that the part was in and they wanted to schedule an appointment to install it. Al couldn't have been nicer or more knowledgeable. Hays always comes through for me.
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By Ronda B. on 08/08/17
Developed an unusual sound coming from filter area, so call Chris Hats and he had it pretty well diagnosed over the phone and sent a technician by the name of Frank the next day. Frank went right to work found and corrected the problem. Excellent, quality, honest, ...
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Developed an unusual sound coming from filter area, so call Chris Hats and he had it pretty well diagnosed over the phone and sent a technician by the name of Frank the next day. Frank went right to work found and corrected the problem. Excellent, quality, honest, people work for this company. Bought preventive maintenance program from them. Look forward to them sevicing oor unit from now on.
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By Andrew B. on 08/08/17
From the initial phone call to the appointment, we were treated as if we had been customers for years! We just found Hay's Cooling & Heating and they showed up before our time frame. Our service was outstanding! We highly recommend Hay's and Jerry & Sam were both great!

By Nancy H. on 08/08/17
Lori is so pleasanf and helpful every time I call with a question or for an appointment. She really makes you feel like she cares about you problems. Thams Lori for your concern and professionalism.

By Ann K. on 08/08/17
Our 3 year old Trane a/c unit blew a capacitor this past weekend, and contacted Hays as we have the units covered by an extended parts and labor warranty contract. Within an hour, their technician (Al) was at our home and had us back up and running in no time. Grea...
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Our 3 year old Trane a/c unit blew a capacitor this past weekend, and contacted Hays as we have the units covered by an extended parts and labor warranty contract. Within an hour, their technician (Al) was at our home and had us back up and running in no time. Great contractor, and great employees. Thank You!
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By Tim C. on 08/08/17
Everyone was awesome.2nd a/c system purchased with Bill.

By Karl F. on 08/04/17
Jerry was great. All the Guys at Hayes are great and always very communicative!!

By Leapy T. on 08/02/17
Mike S., was a very friendly, efficient, and thorough tech. He kept me informed of his worked before he did it. I look forward to using Hays again.

By James C. on 08/01/17
Justin arrived at schedule time. He was polite and friendly, worked quickly and thoroughly . He took the extra step to help us with familiarizing us with the new smart control thermostat and helped us with an upgrade to a newer model when ours went out. Hays Air ...
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Justin arrived at schedule time. He was polite and friendly, worked quickly and thoroughly . He took the extra step to help us with familiarizing us with the new smart control thermostat and helped us with an upgrade to a newer model when ours went out. Hays Air has saved us time and money and their courteous service is appreciated.
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By Ann K. on 08/01/17
We have two Trane systems installed by Hays Cooling & Heating. Since working with them on a semi annual basis since 2014, they have never failed us with service, any concerns regarding the equipment, and overall professionalism and courtesy. We highly recommend the...
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We have two Trane systems installed by Hays Cooling & Heating. Since working with them on a semi annual basis since 2014, they have never failed us with service, any concerns regarding the equipment, and overall professionalism and courtesy. We highly recommend them as a reputable contractor and the Mike, our service technician, is knowledgeable, courteous, and a pleasure to work with.
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By john t. on 07/31/17
Al did a very professional job on my air conditioning unit. We were without air and the house was already up to 90 degrees. Al said he would have it fixed at a certain time and it was. al is very good at his profession and I would call him whenever needed.

By Ira E. on 07/31/17
Fast, accurate and effective. Very professional.

By Lisa B. on 07/30/17
Al did a superb job tuning up my a/c. Highly recommend Hays Cooling!

By Gary C. on 07/29/17
Hays C&H is the best... my AC decided to stop working while I was out of town and I called them on a Saturday and they had a serviceman out there within the hour. Fixed it and everything is now working great. ALBERT did a great job. I highly recommend Hays and and ...
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Hays C&H is the best... my AC decided to stop working while I was out of town and I called them on a Saturday and they had a serviceman out there within the hour. Fixed it and everything is now working great. ALBERT did a great job. I highly recommend Hays and and their service plan to everyone. Thank you! Gary C.
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By Jennifer W. on 07/29/17
HIGHLY RECOMMEND! I have had terrible experience finding an AC company that will fix the problem rather than focus on trying to sell products I don't need. I called on a Saturday and had a tech out within 2 hours. Brandon was professional and took the time to show ...
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HIGHLY RECOMMEND! I have had terrible experience finding an AC company that will fix the problem rather than focus on trying to sell products I don't need. I called on a Saturday and had a tech out within 2 hours. Brandon was professional and took the time to show me what the problem was and what my options are. They will be getting my business for a long time if this is their everyday standard. THANK YOU!
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By Dr. B. on 07/27/17
As usual, Hays responded quickly and had my ac up and running the same day I called for help. Frank was professional, capable, and came after hours to accommodate my work schedule.

By Jacqueline J H. on 07/27/17
Technician Al A. Hays Cooling and Heating. EXCELLENT JOB! Polite, courteous, and professional. Actually I think hes the only tech that EVER took the time to hook up a water hose to clean out the unit on the 2nd story roof. Gave me the full low down on my unit and i...
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Technician Al A. Hays Cooling and Heating. EXCELLENT JOB! Polite, courteous, and professional. Actually I think hes the only tech that EVER took the time to hook up a water hose to clean out the unit on the 2nd story roof. Gave me the full low down on my unit and is sending pictures to my E mail. I called the company up and said I only want Al A. out here for now on! THANK YOU AL! WE WILL SEE YOU AGAIN!
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By Jacqueline J H. on 07/27/17
Technician Al A. Hays Cooling and Heating. EXCELLENT JOB! Polite, courteous, and professional. Actually I think hes the only tech that EVER took the time to hook up a water hose to clean out the unit on the 2nd story roof. Gave me the full low down on my unit a...
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Technician Al A. Hays Cooling and Heating. EXCELLENT JOB! Polite, courteous, and professional. Actually I think hes the only tech that EVER took the time to hook up a water hose to clean out the unit on the 2nd story roof. Gave me the full low down on my unit and is sending pictures to my E mail. I called the company up and said I only want Al A. out here for now on! THANK YOU AL! WE WILL SEE YOU AGAIN!
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By Barry G. on 07/27/17
Our 8 year old Amana heat pump has been nothing but costly trouble since it was installed by another contractor. Bill was very thorough in measuring and quoting the installation of a new Trane unit. He was very knowledgeable, answered all my questions, quickly assi...
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Our 8 year old Amana heat pump has been nothing but costly trouble since it was installed by another contractor. Bill was very thorough in measuring and quoting the installation of a new Trane unit. He was very knowledgeable, answered all my questions, quickly assisted with all paperwork and scheduled the installation for next week. It was a pleasure working with him and I will recommend Bill & Hayes Heating & Cooling to my friends.
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