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By Liz R. on 06/14/18
I am so glad I called Hays to service my air conditioner. Justin was great, so knowledgeable, and very personable. The price was very fair and the work was above and beyond what the previous company did. I will definitely use Hays for air conditioning repairs and w...
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I am so glad I called Hays to service my air conditioner. Justin was great, so knowledgeable, and very personable. The price was very fair and the work was above and beyond what the previous company did. I will definitely use Hays for air conditioning repairs and will request Justin if possible
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By Chuck and Carolynne R. on 06/11/18
Our AC went out on Friday night. I called Hays on Saturday morning a little after 10am and their technician Sam was here a little after 11am. Talk about prompt! He spent the next 4 hours here to get us some relief ( 20 year old unit is on it's last leg). He did get...
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Our AC went out on Friday night. I called Hays on Saturday morning a little after 10am and their technician Sam was here a little after 11am. Talk about prompt! He spent the next 4 hours here to get us some relief ( 20 year old unit is on it's last leg). He did get us cooling, unfortunately due to age and condition of equipment we are going to have to replace the unit. I just need to call and get it scheduled at this point. Also, a shout out to the other technician that was working on Saturday, Frank, who stopped by to assist Sam with trouble shooting our issue ( he even loaded Sam's ladder up while Sam was in the house doing his paperwork...what amazing team work!!!) We will definitely be using Hays for our new HVAC unit and any future plumbing needs
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By Dawn Dan H. on 06/11/18
Beginning Friday night we noticed that we were having issues with our upstairs AC cooling. We were busy Saturday morning outside of our home. When we returned in the afternoon we noticed that our upstairs AC wasn't cooling. We called Hays and they had someone to ou...
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Beginning Friday night we noticed that we were having issues with our upstairs AC cooling. We were busy Saturday morning outside of our home. When we returned in the afternoon we noticed that our upstairs AC wasn't cooling. We called Hays and they had someone to our house within 20 minutes. He had the needed part in his truck, repaired the AC and left our house within an hour of us calling him. We are set up with their service plan so we do get priority service when we have issues but I never dreamed that priority on the week-end meant all fixed within an hour of calling. Nice job and very kind serviceman. Thanks.
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By Mariam G. on 06/07/18
I got four estimates to replace my 40 year old AC unit. I chose Hays not only because their estimate was fair, but also because Bill S. was the most knowledgeable and struck me as the most trustworthy of all the reps I talked to. He spoke well of his company, but t...
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I got four estimates to replace my 40 year old AC unit. I chose Hays not only because their estimate was fair, but also because Bill S. was the most knowledgeable and struck me as the most trustworthy of all the reps I talked to. He spoke well of his company, but there was no hard sell or up sell, which I appreciate. I was able to call or text with any questions and he got back to me promptly. The installers were efficient, tidy and courteous. Several weeks later Justin came out to do post-install check on the unit, and he showed me pictures of the installation, addressed all my questions, and walked me through my new thermostat. I was nervous about making such a big purchase, but I feel confident I chose the right company for the job.
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By Gloria L. on 06/06/18
Excellent service. Highly recommend.

By Annie C. on 06/04/18
I had Hays out to do an HVAC system inspection and am very pleased with the service I received. The office kept in touch with me as to the arrival time of the technician, who was very thorough and professional with his work. He took the time to explain everything...
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I had Hays out to do an HVAC system inspection and am very pleased with the service I received. The office kept in touch with me as to the arrival time of the technician, who was very thorough and professional with his work. He took the time to explain everything he did and to answer all of my questions. I would not hesitate to use Hays again for my HVAC needs.
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By Karen L. on 06/01/18
Had Hays out to check my air conditioners. They came promptly & Aaron fixed the 2 units right away. I recommend them highly.

By PRO C. on 05/29/18
Justin was very professional and was able to fix the problem quickly.

By Keri D. on 05/25/18
Excellent service from the time we first talked to Hays representative to their last visit to check and see that everything was working correctly!

By Chuck A. on 05/25/18
Aaron serviced my AC unit and found it in fine shape, with no repairs needed. Excellent, professional service. I elected to have a condensate safety switch installed, so that if condensate drains are plugged, overflow will not damage the ceiling (air handling un...
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Aaron serviced my AC unit and found it in fine shape, with no repairs needed. Excellent, professional service. I elected to have a condensate safety switch installed, so that if condensate drains are plugged, overflow will not damage the ceiling (air handling unit is in the attic). I think this is a wise and inexpensive precaution, and would recommend it to others with a similar configuration. Aaron did not push this, just mentioned it, and it seemed a great idea, since I had wondered what would happen if a drain got plugged. Fail-safe is good, in my opinion.
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By JEANNIE F. on 05/25/18
Brandon is very experienced. Brandon shared some ways to save energy and lower my heating and cooling bills. Thank you Brandon Jeannie F

By CB W. on 05/18/18
Hays always does a great job and they’re super honest. Brandon was super professional, nice and helped me out in a jam and left behind some terrific advice for the summer. Too bad there aren’t more stars... ;-)

By ELENA B. on 05/18/18
Mark was very helpful and explained exactly what we needed. We are very thankful for everyone at Hays, they always do a great job!

By Barton H. on 05/17/18
We are so pleased with our new air conditioning unit from Hays! The team that installed the unit were professional, efficient and had everything wrapped up 3 hours early. We were also impressed that the owner Chris came by to check the progress and ensure we were h...
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We are so pleased with our new air conditioning unit from Hays! The team that installed the unit were professional, efficient and had everything wrapped up 3 hours early. We were also impressed that the owner Chris came by to check the progress and ensure we were happy. About a week later another employee came out to check the work that was done, set up the digital thermostat and to again make sure we were happy. I have heard horror stories from friends and neighbors of AC companies not doing what’s right...avoid the headaches and call the team at Hays! Truly awesone!
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By Roxanne G. on 05/11/18
Aaron was very professional and offered helpful suggestions about the upkeep of my a.c. unit thanks aaron!

By Patrick S. on 05/10/18
Professional, fast and thorough. Friendly service. Buying an air conditioner from Hays, is one of the best things I have done!

By Gordon H. on 05/10/18
Honest company, great products (Trane) and friendly knowledgeable service tech (Mike S*******)

By Chris S. on 05/08/18
Mike came this morning to service our AC. He was friendly, answered my questions, and even replaced a couple parts for a discount. Highly recommended!

By Duncan M. on 05/07/18
I am a long time Hays customer and pleased with their professionalism. Aaron gave my air conditioner a much needed tune up. He arrived when he promised. He was courteous, quickly diagnosed the problem, clearly explained what was needed, and how much it would cost. Thank you Aaron!

By Terry G. on 05/04/18
Prompt and detailed service, clear explanation of issues and solutions
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602-482-0229

Select any employee to see all their reviews.

Jerry S
18 Years
Rating:
118 total reviews!
Justin P
Rating:
48 total reviews!
Lori
Customer Service Rep.
15 Years
Rating:
(3 total reviews)
Brandon R
Rating:
(30 total reviews)
Sam R
Rating:
(8 total reviews)
Aaron H
Rating:
(4 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Hays Cooling, Heating & Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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