Justin Laplander was OUTSTANDING!!! Professional friendly and informational!!! He was honest and answered every question I asked. Becky was upfront with costs and followed up when Justin was in my area. He called when she said he would and arrived timely! He quickly diagnosed the problem, knew what to look for and was happy to answer all of my questions! Justin continued to check the rest of my A/C system down to the “Water bulb” whatever that is. My warranty was non transferable due to change in ownership but the cost for the repair was completely reasonable! Great Job Justin 10/10 would recommend!
(View Less)

Adam was the lead installer that installed our brand new air conditioner and furnace. I would give both he and the other half of his team, Moses, a 10 rating. They were on time, extremely efficient and left any area they worked in cleaner then when they arrived. Adam also had the challenging job of explaining the operation of the new products to the "elderly" owners. He did that patiently and thoroughly in a way that we even understood what he told us. That is a real skill. Adam and Moses are a great team and we would highly recommend them!
(View Less)

Justin came out to see if anything could be done with our gas water heater. He couldn’t find what was causing the gas smell. He tried super hard, and even called the manufacturer of the water heater. He was persistent, kind, and demonstrated a knowledge of his profession. We were so impressed with Justin!
(View Less)

It was great to work with Bob, Troy and the rest of the crew. They were super friendly and did a fantastic job of installing what is now a centerpiece to our living room. We're super glad how it turned out and are looking forward to years of enjoying our new fireplace. Thank you for all of your help!
(View Less)

I prefer to post without having to open an account with an outside entity - in other words, directly to Haley's website, but I do want our opinions to be registered. so other clients are encouraged to work with Haley, and Schad Priem. We were VERY pleased with Schad. He installed our water softener 11-23-20. He was on time, friendly, interesting to talk to, very efficient and knowledgeable--PLUS, he cleaned up after himself! We will definitely request Schad for future issues.
(View Less)

Brandon and Mo did a superb job replacing our HVAC. Everything was handled professionally, the end result being a tidy, well put-together furnace and a/c. Placed master bedroom thermostat in the ideal location. Job site was kept (and left) very clean. Walked through the system and all its features at the end of the day - for probably 30-45 minutes. Clearly, they are experts in this field, are engaged and proud of the product itself and the work they do. This was a big monetary investment and we feel good about Haley standing behind this product, and the skills of their teams.
(View Less)

Schad came to our son's new home to install a water softener he was very professional and answered all questions. he also provided some additional "first time homeowner tips" to our son when it came to the utility room. Above and beyond what he needed to do, which took < 10 mins, but very valuable to us. Employees like Schad are why we are a family/repeat customers of Haley's. Love the new showroom and product/service offerings...I could take a vacation in there! Thank you~
(View Less)

Schad came to our son's new home to install a water softener. Schad was very professional and answered all questions. In my eyes, he went above and beyond by providing tips and showing our son (first time homeowner) around the utility room...what to look for, how to take care of not only the water softener, but showing the water main shut offs, how to take care of/drain the hot water heater, suggesting on when to change the furnace filter, ect.. Above and beyond what he needed to, which only took < 10 mins but very valuable to us. Employees like Schad are why we are a family/repeat customers of Haley's! Love their new showroom and product offerings...I could take a vaca/tion in there! Thank you ~
(View Less)

The installer (Brandon) performed exceptional work in a timely and profession manner. Before leaving, he made sure we understood the operation of our new system and answered all questions we had. They also left the work site arranged and clean! If you are in need of HVAC (heating / AC) services, I would highly recommend Haley Comfort Systems (ask for Brandon as your installer !). Note: A follow-up happened the next day from our project manager to assure everything was done to our satisfaction. You can’t ask for better customer service then that!!
(View Less)

Nathan was a pleasure to deal with. He went the extra mile to see I was taken care of at a time when temps were in the upper 80's. I could not be more pleased. 15 years ago as the builder of the house I used the services of Haley Comfort and was very satisfied then also. These people know what they are doing and do it in a most professional manner.
(View Less)

This was one of the best customer service experiences I have ever had. Chase serviced my fireplace and took the time to show me how to remove the screen and glass and cleaned the glass for me. He was very polite, friendly, and took the time to explain everything he was doing. He also took a quick peak at my furnace and removed my furnace filter (which was in backwards and very dirty :) ) I was very impressed in how thorough he was and will definitely request him the next time I need Haley Comfort Systems' services. Thank you, Chase.
(View Less)