Aaron has displayed the excellent quality of making the fireplace REALLY look like the real thing, only it doesn't roast marshmallows. In addition, he has demonstrated an excellent combination of solving problems, explaining a variety of heating systems, and presenting them in a way the the experienced and novice can understand.
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Today Gavin was here on time and very professional. He went through the entire checklist on areas that needed to be looked at especially during this time of the year. It was all done with a tremendous report on everything working and that is important due to winter coming soon. Gavin showed how knowledgeable he was when he completed the maintenance and went through the proper way that things were functioning. He also made sure that I received an email with an attached report of the service. I recommend that everyone look at the monthly club for taking care of the furnace and A/C. It should save you money i the log run. Thank you Gavin for your tremendous service!
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Troy and Dan did a great job installing my new gas fireplace. They were courteous and professional. They were very conscientious to keep everything clean while doing the demolition of the old fireplace. The work went smoothly and efficiently. I am very happy with my new fireplace and the job done by Troy and Dan.
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Troy H and his crew, Dan, electrician Ryan are the best of the best. Second install in our house in the last few months. Did an excellent job on installing the garage heater. Outdid themselves installing a new furnace and air conditioner. They define the word professional. They work well together and go way above and beyond to please the customer. Well Done
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Troy H and his crew, Dan, electrical Ryan are the best of the best. They define the word professional, care about what they do and will go out of their way to accommodate. These "guys" are a credit to Haley Comfort Systems. Second job they have done in our home. They did a superb job installing a heater in the garage a few months ago. We were so impressed with their work ethic, requested the same crew to install the furnace, and air conditioner. Once again they not only lived up to but exceeded our expectations. Hands down the best of the best.
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All Haley employees who have done installs and follow-up education with me on the new systems have been highly motivated and more than willing to address all my concerns and questions about managing these new systems. They have provided outstanding service in a very neat install, thorough technical support, and succeeding follow-up so I could understand how they work.
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Justin Laplander was extremely vested in answering every concern and difficulty I had in understanding the new furnace system installed in my home. He helped me make changes to the programming on the thermostat in relationship to difference in the way the new furnace functioned. He also provided a diagram of the inside of the new furnace to complete my knowledge about the internal workings of the new furnace and how it maintained settings in the building vs. the old off-on model. I finally have an understanding of how it manages greater efficiencies yet being able maintaining greater interior comfort .
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the technicians were wonderful, very helpful and explained things very well. I do have a problem with he cost. I am not sure what I am paying 16 A month for. The part was under warranty and for 3 hours of labor for two technicians I was charged $860. friends of mine have told me I was ripped off. Makes me rethink if I should continue this service, will check with my son. When we were with Pine We never had this issue.
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Thank you for the excellent tune up on our fireplace and our annual furnace check. We have been long time members of the comfort club. We appreciate your honest feedback and opinion regarding maintenance and care of our furnace and air conditioner over the years. Great job today Chase Wynns!!
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