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By Don G. on 07/07/20
Our A/C went out on one of the hottest weeks of the year. I called H & H at 4:30pm on a Sunday and quickly received a call back from James Byrd, the tech on call. Although we were not previous H & H customers he let us know we were number five on his list and he ...
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Our A/C went out on one of the hottest weeks of the year. I called H & H at 4:30pm on a Sunday and quickly received a call back from James Byrd, the tech on call. Although we were not previous H & H customers he let us know we were number five on his list and he would try to get to us that evening. We received a call From James about 10:30 to let us know he would be to us soon. When he arrived he quickly diagnosed the problem and had us up and running again in less than an hour. Kudos to H & H and James. We will definitely call them next time we need service or a replacement system instead of the company with the orange trucks.
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By Don G. on 07/07/20
Our A/C went out on one of the hottest weeks of the year. I called H & H at 4:30pm on a Sunday and quickly received a call back from James Byrd, the tech on call. Although we were not previous H & H customers he let us know we were number five on his list and he ...
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Our A/C went out on one of the hottest weeks of the year. I called H & H at 4:30pm on a Sunday and quickly received a call back from James Byrd, the tech on call. Although we were not previous H & H customers he let us know we were number five on his list and he would try to get to us that evening. We received a call From James about 10:30 to let us know he would be to us soon. When he arrived he quickly diagnosed the problem and had us up and running again in less than an hour. Kudos to H & H and James. We will definitely call them next time we need service or a replacement system instead of the company with the orange trucks.
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By Alyssa R. on 07/03/20
Had a great experience with Brian and Scott, who installed an air conditioning unit today. They were professional and timely, actually taking less time than estimated.

By Amanda on 06/30/20
"no comment"

By AdriennePatterson on 06/19/20
Hello the services that was provided by your company on yesterday was a great experience I was very pleased with Mr. Brain and Scot being on time very professional and polite the job exceptional done I'm very pleased and greatful for your services Also they were v...
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Hello the services that was provided by your company on yesterday was a great experience I was very pleased with Mr. Brain and Scot being on time very professional and polite the job exceptional done I'm very pleased and greatful for your services Also they were very knowledgeable to in let me know about to set up my thermostat they was all of that and yes they did clean up as well, I'm very pleased I'll recommend your company thank you so much Adrienne.
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By Julie B. on 06/16/20
In December 2018 we had our Heater replaced in our Condo and H & H did a very good. They were on time, did quality work and were all very professional. During a recent contracted service call we had with them we found out that it was time to replace the air conditi...
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In December 2018 we had our Heater replaced in our Condo and H & H did a very good. They were on time, did quality work and were all very professional. During a recent contracted service call we had with them we found out that it was time to replace the air conditioning section of the HVAC unit. Our unit was starting to rust out and used the old 22-R Freon which is not eco-friendly. The unit was installed on June 4th within a week after we agreed on the reasonable proposal. The service was completed on the date and time that was scheduled by 2 techs, Nick and Steven, who were very friendly courteous and professional. They laid out floor coverings to protect our floors and wore face masks and gloves. Nick explained all that they were doing and told us about the operation of our new split-system. We are very happy with the result and would definitely recommend them.
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By Charlie B. on 05/19/20
Very responsive and helpful at all times.

By Charlie B. on 05/19/20
Extremely knowledgeable and very helpful. A real professional. Explains all possible remedies and solutions. Real nice guy to talk to.

By Stephanie B. on 05/14/20
Jim J. was at my house this morning evaluating our air conditioning unit. From the second he got here, he was professional, pleasant and helpful. He was so thorough in his work and despite the outcome of needing a new unit, I was so pleased with his service. I w...
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Jim J. was at my house this morning evaluating our air conditioning unit. From the second he got here, he was professional, pleasant and helpful. He was so thorough in his work and despite the outcome of needing a new unit, I was so pleased with his service. I would highly recommend this company, specifically Jim J., Emily and Mary. They are a real asset to this company. Thanks again!
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By Lynn C. on 04/29/20
I have been dealing with H&H for over 25 years. Now in my new residence they continue to provide quality products and services. The office staff has always been helpful in providing information and setting up appointments.And I’m thrilled that they give discounts...
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I have been dealing with H&H for over 25 years. Now in my new residence they continue to provide quality products and services. The office staff has always been helpful in providing information and setting up appointments.And I’m thrilled that they give discounts for seniors! Every technician has been friendly and professional, as well as showing up on time. James and Pan were very safety conscious while they came during the coronavirus. They were also helpful in suggesting other products to make my home safer and more comfortable. I would highly recommend this company.
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By Vince S. on 04/22/20
Have been a customer of H & H for several years. They have always acted in a professional manner whether on the phone or in person. Their service technicians are knowledgeable and courteous. It has been a pleasure dealing with them and I would recommend the company...
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Have been a customer of H & H for several years. They have always acted in a professional manner whether on the phone or in person. Their service technicians are knowledgeable and courteous. It has been a pleasure dealing with them and I would recommend the company to anyone who would require a heating and air conditioning contractor. Vince S
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By Lorraine G. on 04/16/20
Great service from Jim (the tech) and Mary (who made the appointment.

By Stephanie M. on 04/10/20
Today’s rep was a guy named James! He was on time, very friendly and super knowledgeable. He went over the entire system and gave me a refresher on the heat and air and how it’s works. James showed me where the filters were and how to remove and change them. He...
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Today’s rep was a guy named James! He was on time, very friendly and super knowledgeable. He went over the entire system and gave me a refresher on the heat and air and how it’s works. James showed me where the filters were and how to remove and change them. He also checked for leaks and made sure everything was up to par. I’m very happy with this service check up! Thanks H&H! James was an awesome and professional representative!
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By Rich Joy G. on 04/09/20
Had air conditioning serviced today. We used to have a large competitor service us and we are so pleased that we switched. It was all professional from our initial call thru the technician servicing our property .. he was very knowledgeable and made sure he did not...
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Had air conditioning serviced today. We used to have a large competitor service us and we are so pleased that we switched. It was all professional from our initial call thru the technician servicing our property .. he was very knowledgeable and made sure he did not transmit any germs by using a mask booties and gloves
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By Tiffani C. on 04/08/20
Pleasant, great communication, easy to do business with

By Rashi K. on 04/04/20
Everyone from Steve to Brian and Scott were all very informative and helpful! I had both the furnace and HVAC replaced in one day (fast scheduling as well). The professionalism was beyond what I expected. I would gladly recommend them and/or use them again.

By Edwin C. on 03/26/20
Everyone was very nice and kept our house clean while they were here working. My only complaint is ,we sent a question to our sales rep and he has failed to answer us.

By Regina W. on 03/25/20
Jim and Steve were very professional. Super nice guys did an amazing job replacing our water heater. Highly recommend them

By Bill Agnes A. on 03/12/20
Always a pleasure dealing with H & H. Everyone that I have come in contact with has been great! They are very meticulous and quality minded.

By Security Products P. on 03/11/20
Service was great, thanks!
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CALL TO SCHEDULE
(610) 616-4070

Select any employee to see all their reviews.

Jim J
Rating:
105 total reviews!
James B
Rating:
102 total reviews!
Mary S
Customer Service Rep.
6 Years
Rating:
(91 total reviews)
Emily C
Customer Service Rep.
Rating:
(35 total reviews)
Pan N
Rating:
(73 total reviews)
Steven G
Rating:
(69 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period H & H Heating and Air Conditioning, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at H & H Heating and Air Conditioning, Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(610) 616-4070
Mary S has a 5-Star average rating and a total of 91 total reviews
91 total reviews
My name is Mary Stevens and I have worked with H&H Heating & Air Conditioning for over 6 years. I went to Ridley High School and graduated in 2001. From there I went to school to be a Medical Assistant but really was only interested in the office side of the schooling. I then went on to work at an Assisted Living Home in Media PA where I started out at the front desk and ended up as the Assistant to the Business Office Manager. Years later I came to H&H and was hired as the dispatcher but was recently promoted to Office Manager. I really enjoy working with people and helping to make the whole service and install process as easy I can for the customer.
By Charlie B. on 05/19/20
Very responsive and helpful at all times.

By Lorraine G. on 04/16/20
Great service from Jim (the tech) and Mary (who made the appointment.

By Regina W. on 03/25/20
Jim and Steve were very professional. Super nice guys did an amazing job replacing our water heater. Highly recommend them

By Security Products P. on 03/11/20
Service was great, thanks!

By Dejanee I. on 03/06/20
Im so happy with the service, very knowledgeable technicians! Im so happy

By Peter F. on 03/02/20
Pan did a great job of quickly diagnosing our problem, and correcting it. We are very pleased with the way he, and Mary, handled everything. Thank you, Peter G. Federico

By Patricia K. on 02/12/20
Pan was honest and kept me in the loop about our appointment. He found the problem fast and checked out my heater too!

By Mary Arnie R. on 01/31/20
Great company. I called this morning as I had no heat. Mary was so friendly and got me on the schedule right away. In fact James showed up within an hour and a half. He was super professional. Explained what was going on with our system. He fixed it, inspected it a...
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Great company. I called this morning as I had no heat. Mary was so friendly and got me on the schedule right away. In fact James showed up within an hour and a half. He was super professional. Explained what was going on with our system. He fixed it, inspected it and gave us a great recommendation. Since we signed up with H & H their response time to calls had been fantastic and they are also very reasonable in price.
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By Mark Y. on 01/22/20
no comment

By Diane D. on 01/21/20
I have spent many hours waiting for heater repairmen who never showed over the years. Those days are over. I just contracted with H&H after a very pleasant, professional experience repairing my old heater. They came when they said they would, listened carefully to...
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I have spent many hours waiting for heater repairmen who never showed over the years. Those days are over. I just contracted with H&H after a very pleasant, professional experience repairing my old heater. They came when they said they would, listened carefully to our issue and some history on the heater and stayed until they figured out the issue and fixed it. Happy Customer!
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By Rian W. on 01/16/20
Fast and easy

By Brendan D. on 01/13/20
I called the company that delivers oil with my furnace not working at 12:30pm. At 3pm - I called back since i hadnt heard anything. They didnt get message and were going to see if they can get a technician out and he/she would call me back. I called H&H at 3:30 and...
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I called the company that delivers oil with my furnace not working at 12:30pm. At 3pm - I called back since i hadnt heard anything. They didnt get message and were going to see if they can get a technician out and he/she would call me back. I called H&H at 3:30 and Pan was starting a job and would be over after that job - but probably not for a few hours. Pan called me at 4:55 to say he was on his way and fixed the problem within probably 30-45 minutes. We have heat again. Very responsive and highly recommend this technician!!
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By Robert C. on 01/10/20
Always a great experience when dealing with H&H Heating & A/C! The office staff are professional and responsive. Field Technician Jim J. let me know he was enroute and then quick and clean when serving my heating system. Recommend them highly!

By Yossi Gil B. on 11/14/19
(no comment)

By Ivan T. on 11/11/19
Great service, nice staff, nice technician. Recomended...!!!

By Santos, Troy D. on 11/07/19
I meet with Steven H to get my home assessed for a conversion from oil to gas, and to explore other HVAC issues I had with my new home. Steven was very timely, easy to talk to and very knowledgeable. I choose to not have work done at the time due to my own financia...
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I meet with Steven H to get my home assessed for a conversion from oil to gas, and to explore other HVAC issues I had with my new home. Steven was very timely, easy to talk to and very knowledgeable. I choose to not have work done at the time due to my own financial constraints but will consider doing so next spring. My assessment was free and very informative. I will call on Steven when that time comes.
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By Stephanie D. on 11/06/19
Quick responsive service with very knowledgeable technician.

By Susan B. on 10/17/19
I don't normally write reviews, but I have had Jerry as my technician multiple times. He is extremely thorough and courteous.

By Bill V. on 09/26/19
H&H replaced our Central Air & Heat. They did a good, neat job. All of the component operations were explained clearly; and my questions were answered promptly and with all details to my satisfaction. I would recommend that you would include H&H for an estimate if ...
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H&H replaced our Central Air & Heat. They did a good, neat job. All of the component operations were explained clearly; and my questions were answered promptly and with all details to my satisfaction. I would recommend that you would include H&H for an estimate if planning to replace HVAC components in your home.
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By Joe Sheila W. on 09/14/19
James was very polite and informative. He did his job well and explained what I needed to know.
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