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By ED J. on 01/19/19
Tony and Frisco did a great job installing the new Furnance.

By don-kara_st@msn.com on 01/09/19
Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the...
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Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the new furnace installed and I appreciate all their efforts. They also helped us modify the amount of air flow going into one room that previously had too much air flow. I would highly recommend them for your next furnace installation.
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By Stephen E. on 01/08/19
John B**** and his crew did an outstanding job of installing our ductless heating/cooling system. They were efficient, courteous, took time to explain the features and functions, cleaned up all of their stuff. John was fabulous! Really knows his stuff and did an outstanding job!!

By Kraig on 01/07/19
Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. ...
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Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. Tony and his parter Francisco were top notch and their desire to do it right was very much appreciated! Highly recomended and if you can, ask for Tony and Francisco.
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By Zee S. on 01/04/19
Quinten did a great job -- diagnosed and fixed the problem promptly. Very personable and friendly. And thanks for the "bonus."

By T O. on 01/04/19
Great service from Greenwood Heating and Air. John, Thomas and Zach arrived early in the day to put in the new furnace. I was so grateful for their fast and efficient service. I also noted several others who were helpful getting heat back on!

By Melissa D. on 01/02/19
Fabulous team installed my new gas furnace. Polite, friendly and cleaned up my messes along with the little dust they created! Also, so sweet to my two old pups - greeting them and letting them sniff around the site. Many thanks!

By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By Ted K. on 12/28/18
I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and...
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I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and returned promptly to complete the repair. I was so impressed that I signed up for their annual service agreement.
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By Jennifer M. on 12/28/18
Saif & Tim installed a new combi boiler for me between Christmas and New Year's - they did a quick and neat job, kept me informed with how it was going & answered any questions I had along the way. Very happy!

By Elmer B. on 12/27/18
Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input ...
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Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input I may have had. Throughout the day, they both continued to work very diligently and professionally. The post job cleanup was good, and so was the completion rundown I was given to inform me of what I needed to know. Both installers do a great job representing Greenwood and are a credit to your company.
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By Bailey & Jake H. on 12/26/18
Tony and Francisco's team were professional and wonderful to work with. They kept us updated on the project timeline and worked hard to complete project on time. Overall a great experience with Greenwood and would highly recommend choosing them for your home heating and a/c needs!

By Susan B. on 12/22/18
Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they wer...
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Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they were very careful of the walls. Imran did the analysis of my repair options (the furnace was not working) and replacement options. He was clear, thorough, and did not pressure me on the decision to repair or replace the furnace. He provided very helpful information about the problem with the most high efficient furnace option because it requires plastic piping and cannot be vented through the chimney. Given the physical layout of my home and codes there was not any good option for venting. I would highly recommend GreenWood. They have been my service provider for many years.
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By Tom A. on 12/21/18
Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going o...
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Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going over the details of the work they did. Both Tyler and Tom were pleasant to work with. We are very happy with the results! Thank you!
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By Tiffany J. on 12/19/18
Tony B. did an excellent job installing our water heater. On time, was on schedule and let me know how the progress was going. He left the area clean when he left. Very knowledgeable and would have Greenwood heating come back.

By Valerie C. on 12/18/18
Chris C and his associate went above and beyond the call of duty. Prompt, very courteous and patient, left the site cleaner than when they arrived ( ha! ), did a great job! An excellent experience.

By Karen on 12/17/18
Easy to work with and helpful in addressing questions.

By Deborah T. on 12/16/18
GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Franci...
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GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Francisco did the installation and they could not have been better. Arrived when expected, did a fantastic installation and kept us posted on the progress. Plus they are very enjoyable and professional! I can’t say enough good things about this company!
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By Bradley J. on 12/11/18
Fast emergency service on a Saturday, great work, great advice, great customer service.
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206-784-1818

Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
79 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Stephen D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
64 total reviews
By David K. on 04/07/18
Very happy with the water heater maintenance done by Stephen. He was very professional and also answered all of my questions. Given that I’ve just moved in and didn’t know anything about the unit, this ended up being a lot. Adding to my review for Andrew and h...
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Very happy with the water heater maintenance done by Stephen. He was very professional and also answered all of my questions. Given that I’ve just moved in and didn’t know anything about the unit, this ended up being a lot. Adding to my review for Andrew and his team. They installed a new tankless hot water heater and a mini split AC unit. Did a great job on both.
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By Sam H. on 12/22/17
My wife and I had a serious problem with our heating system just before Christmas holidays. 30 degrees outside with no heat inside was very uncomfortable and dangerous to us, so it was important to get the heating system up and running quickly. Stephen D came qui...
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My wife and I had a serious problem with our heating system just before Christmas holidays. 30 degrees outside with no heat inside was very uncomfortable and dangerous to us, so it was important to get the heating system up and running quickly. Stephen D came quickly, diagnosed the problem quickly, fixed it and had 100 degree heat coming out the registers and vents quickly. The price was reasonable and the job very well done. I was so impressed I asked for a maintenance agreement, which was reasonably priced as well. Great job Greenwood and Stephen!
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By Virginia E. on 12/18/17
Our electric furnace from 1976 stopped making heat two days ago and the temperature was holding at a cool 58* inside. Greenwood was able to send Stephen out within about 4 hours on an emergency call. He diagnosed and fixed the problem on the spot. He answered al...
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Our electric furnace from 1976 stopped making heat two days ago and the temperature was holding at a cool 58* inside. Greenwood was able to send Stephen out within about 4 hours on an emergency call. He diagnosed and fixed the problem on the spot. He answered all my questions and told me about other options that we could think about if/when we need to replace our furnace.
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By Elizabeth S. on 12/13/17
Greenwood was able to fit me in on short notice and Stephen stuck with it until he made my heat work again. Really appreciated getting the heat back on quickly during this chilly week with surgery scheduled for the next day.

By John B. on 09/25/17
We had Stephen D come out for a routine service and he was terrific. Polite and efficient he was also able to find out a solution to our "air cycle" issue that had been missed in the several years before. I can't say enough good things about him and the job he did ...
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We had Stephen D come out for a routine service and he was terrific. Polite and efficient he was also able to find out a solution to our "air cycle" issue that had been missed in the several years before. I can't say enough good things about him and the job he did and would have both Greenwood and Stephen come out in the future.
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By Terryll W. on 09/07/17
Greenwood Heating & A/C. Stephen D. came out for our yearly service and filter change. Did a great job was fast and curtious and kept me informed as to what was being done and why. I am very pleased with all of the technicians that they have sent never had any comp...
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Greenwood Heating & A/C. Stephen D. came out for our yearly service and filter change. Did a great job was fast and curtious and kept me informed as to what was being done and why. I am very pleased with all of the technicians that they have sent never had any complaints. I highly recommend this company and its employees.
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By David F. on 07/20/17
Stephen D. with Greenwood Heating & AC was very proficient with the annual maintenance performed on residential HVAC & H20 systems. He was also very helpful with a few adjustments I wanted to make to our thermostat.

By Megan d. on 07/19/17
Thanks Stephen for solving a year long mystery! Great service and very courteous!

By Ann H. on 07/17/17
Stephen came out today for cleaning my ductless heat pump. He was very courteous , explaining what he was doing and answering my questions. I would rate him a 5 star.

By Terry S. on 07/17/17
Stephen D. Called prior to arrival and when he would arrive. Greatly appreciated. Serviced our furnace and heat pump and advised repairs needed. I agreed and he had all needed parts etc. in his van so was able to complete everything with this service call. Great service!

By Melissa S. on 07/17/17
great job. Knowledgeable professional - on time and very helpful. would call them again.

By Patricia C. on 06/28/17
I am a satisfied customer of Greenwood Heating & A/C. I take advantage of an annual maintenance contract and have had good experiences with all technicians. Stephen went a step over and above by explaining options for my furnace filtration and suggested money sav...
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I am a satisfied customer of Greenwood Heating & A/C. I take advantage of an annual maintenance contract and have had good experiences with all technicians. Stephen went a step over and above by explaining options for my furnace filtration and suggested money saving options. Stephen was prompt, explained every step of the maintenance process and answered all the questions I had. He is an excellent representative for Greenwood Heating and A/C.
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By Kent S. on 06/22/17
Stephen with Greenwood Heating was prompt, courteous, and answered my questions politely. He was also okay with my two dogs. No concerns here.

By John L. on 06/02/17
Greenwood Heating has installed and service our heat pump system for over 10 years. They always provide timely and competent service, and today's service by Stephen was no exception. He called ahead, arrived on time, completed a thorough maintenance service, repl...
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Greenwood Heating has installed and service our heat pump system for over 10 years. They always provide timely and competent service, and today's service by Stephen was no exception. He called ahead, arrived on time, completed a thorough maintenance service, replaced a valve in the heat pump with a tool that eliminated the need to pump coolant out of the system and recharge the system. This saved time and expense, which I greatly appreciated. I would recommend Greenwood Heating to anyone needing heat pump installation or service. They've always been quick to respond to urgent problems such as loss of heating in winter months as well as providing consistently excellent routine service.
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By George A. on 05/22/17
Outstanding technician and service from eery aspect. Arrived on time, very polite, extremely knowledgeable, and quickly diagnose the fault.

By Marte p. on 05/18/17
Both Pat and Stephen were curious and helpful. Thanks.

By Frank K. on 05/11/17
Excellent work done efficiently. Called prior to arriving to notify me of arrival time.

By Susie Y. on 05/05/17
Stephen did an excellent job. He was punctual, professional and friendly. He also helped us set up an appointment for a bid on air conditioning.

By Teoni N. on 05/02/17
We had a great experience with Greenwood Heating and A/C. Our tech was Stephen. He was timely, and professional. The scheduling department was great in the fact that they were able to get us scheduled with in a couple of days.

By Tom H. on 04/27/17
Both Stephen and his co-worker solved the problem to my furnace efficiently, courteously, and professionally. I'd recommend them to anyone!
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