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By Bryan L. on 10/08/18
Looks and works great. Guys were helpful, courteous, and careful. Thanks Tyler and crew.

By Steve R. on 10/04/18
Recently had Greenwood Heating & AC install heat pump in my upstairs. They came to house and bid while still in my house. They called every step of install. Their workers all called and left messages when coming for and during install. Their price at end of job was...
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Recently had Greenwood Heating & AC install heat pump in my upstairs. They came to house and bid while still in my house. They called every step of install. Their workers all called and left messages when coming for and during install. Their price at end of job was exactly as bid although I feel some curves were thrown. All of their technicians were great, friendly, polite. They installed in 3 days! Done! I can't say enough about how they handled the whole transaction. Unbelievable. Kalin H stood out as my lead onsite. Very tight team.
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By Gene H. on 10/04/18
We're very happy with the service we received from the team led by Tyler. He showed up when he said he would, was communicative, and the work is neat and tidy. This install couldn't have been easier. Thanks!

By adora m. on 09/27/18
Customer is under Tom McPharlin on 2302 S Judkins St. Anyway, didn't recall the installer. The only thing I can say about those who installed is - they did not clean up after and did not return trash bins to original spots; also my neighbors complained blockage in common driveway.

By Chase M. on 09/18/18
Kalen, Carlos and Matthew installed a new Trane furnace and Trane multiphase air conditioner at my home. The work was meticulous and they provided thorough testing and education before they finished the job. I'm impressed by their attention to detail and their resp...
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Kalen, Carlos and Matthew installed a new Trane furnace and Trane multiphase air conditioner at my home. The work was meticulous and they provided thorough testing and education before they finished the job. I'm impressed by their attention to detail and their response to all my questions. Five stars!
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By Sherry H. on 09/18/18
Thomas and Tyler D very perfecianal and knew everything. Great installers

By Kevin B. on 09/17/18
Tony and Brian did a great job. On time, conscientious, and hard workers. Recommend them to anyone!

By beth g. on 09/14/18
From the time that someone came online to chat with me to the time that the job was completed, everyone at Greenwood was professional, competent, friendly and efficient. We are completely satisfied with the job that was done, which was the addition of 3 mitsubishi...
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From the time that someone came online to chat with me to the time that the job was completed, everyone at Greenwood was professional, competent, friendly and efficient. We are completely satisfied with the job that was done, which was the addition of 3 mitsubishi units to our home. Volodymyr was awesome- took his time, made sure everything worked and stayed past 7pm to make sure we were happy. The electrician arrived on time and the job was completed in the time that they said it would take. They were very professional, cleaned everything up and were very careful when moving around our house. I would definitely recommend Greenwood to anyone looking for an air conditioner or heating unit and if we decide we need anything else along those lines, we will absolutely be calling Greenwood!
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By MARTIN S. on 09/12/18
Kalen H. (and Carlos) removed two old and installed two new A/C units at my residence during the past 3 days. The quality of their work was superb. It was obvious that they were competent in this job and were willing to answer any and all questions. And the job sit...
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Kalen H. (and Carlos) removed two old and installed two new A/C units at my residence during the past 3 days. The quality of their work was superb. It was obvious that they were competent in this job and were willing to answer any and all questions. And the job site was totally cleaned up before they left. Lastly, with their sense of humor and personalities, it was just plain fun having them around as the job progressed. I highly recommend Greenwood Heating and Air Conditioning and specifically, Kalen H. (and Carlos).
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By Bill W. on 09/10/18
Great service, friendly people, on time.

By Christa O. on 09/07/18
Greenwood did a fantastic job of installing a new furnace and thermostat in my home. The technicians showed my spouse and I how to use the thermostat in an easy-to-understand manner, and before they left they even vacuumed the floor of the area in the house where t...
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Greenwood did a fantastic job of installing a new furnace and thermostat in my home. The technicians showed my spouse and I how to use the thermostat in an easy-to-understand manner, and before they left they even vacuumed the floor of the area in the house where they worked! This wasn't the first time I've used their services, and it won't be the last. I highly recommend Greenwood Heating & A/C.
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By Nancy E. on 09/06/18
I was most impressed with the professionalism of this company from the first time I contacted them. Rob, the man who came to look and bid my project, was wonderful. He took all the time I needed to understand how different components worked and what it meant to ...
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I was most impressed with the professionalism of this company from the first time I contacted them. Rob, the man who came to look and bid my project, was wonderful. He took all the time I needed to understand how different components worked and what it meant to add AC to my system. The info he left with the bid was most helpful and informative. I was really happy with your company's warranties. Volodymyr and the other workers here (one was named Jeff) were most pleasant and came to work and to get the job done in a timely fashion. They answered all my questions and never made me feel I was bothering them. I have never had workmen at my home who were so neat and thoroughly cleaned up before they left on both days. I would certainly recommend this company. The quality of the workmanship and the people involved definitely deserve five stars.
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By Kenan C. on 08/30/18
very glad i had greenwood heating installed my new gas furnace... they were on time and got the job finished when promised.... Kalen H and his assistant we very professional and personable.. I liked how they explained each step before doing it throughout the enti...
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very glad i had greenwood heating installed my new gas furnace... they were on time and got the job finished when promised.... Kalen H and his assistant we very professional and personable.. I liked how they explained each step before doing it throughout the entire furnace install process... thank you...
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By Marc R. on 08/29/18
Our installers Andrew and Eric were very professional and polite. There was an issue where the warehouse sent out the wrong tonage unit and it wasn't discovered until they were ready to fire up the system. Andrew was very professional in discussing the issue with m...
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Our installers Andrew and Eric were very professional and polite. There was an issue where the warehouse sent out the wrong tonage unit and it wasn't discovered until they were ready to fire up the system. Andrew was very professional in discussing the issue with me as well as outlining the steps needed to replace with the correct unit. Greenwood Heating sent the electricians out right away to update the wiring and Andrew and Eric returned the following day to finish the job. When I initially heard the wrong unit was sent I was afraid that we would have to wait while the correct unit was ordered but that was not the case as it was only one additional day for the install. Upon reviewing the finished product the workmanship looks much better than the installation that my neighbor had performed with a different company. I chose Greenwood based on a recommendation from a friend and I have already recommended them to two friends who need HVAC work performed.
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By Mark D. on 08/28/18
Kalen was a real professional and took the time to let me know the install process and gave me some options and advise on the location of the equipment. He was prompt, did quality work and showed respect for my property and how well the system would integrate with ...
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Kalen was a real professional and took the time to let me know the install process and gave me some options and advise on the location of the equipment. He was prompt, did quality work and showed respect for my property and how well the system would integrate with it. It was a pleasant two days with him.
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By Rita C. on 08/26/18
I received excellent service from Kalen H and his team member, Carlos, on the installation of my new furnace. He was on-time, professional and competent. The installation, although smooth, had some minor challenges which Kalen handled easily. He answered all my ...
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I received excellent service from Kalen H and his team member, Carlos, on the installation of my new furnace. He was on-time, professional and competent. The installation, although smooth, had some minor challenges which Kalen handled easily. He answered all my questions patiently. This team made me glad that I selected Greenwood for my new furnace purchase and installation.
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By Jeffrey K. on 08/24/18
Tyler and his crew were on time, thorough, and fast. Very knowledgeable and friendly. A perfect experience.

By Pat F. on 08/23/18
GreenWood Heating & A/C bid and installed split type air conditioning system for us. Totally pro all the way. Kyle D. was courteous to us and respectful of our home. The system was fully explained and all work areas clean and tidy upon completion. Great to work with.

By Tim C. on 08/20/18
Andrew and the team at Greenwood did an excellent job on a recent HVAC installation. They were great at communicating, kept the job site extremely clean, and walked me through all of the possible options on the install. Can't recommend highly enough for all heati...
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Andrew and the team at Greenwood did an excellent job on a recent HVAC installation. They were great at communicating, kept the job site extremely clean, and walked me through all of the possible options on the install. Can't recommend highly enough for all heating and cooling needs.
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By Linda L. on 08/20/18
Kalen & Samuel were prompt and efficient while installing our split-type air conditioner unit. They cleaned up afterwards and Kalen took time to explain how the unit works and what follow up services are included from GreenWood. Good job!
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Select any employee to see all their reviews.

Andrew L
2 Years
Rating:
(15 total reviews)
Juan B
10 Years
Rating:
(15 total reviews)
Alan M
17 Years
Rating:
(14 total reviews)
Chris C
5 Years
Rating:
(13 total reviews)
Kyle D
3 Years
Rating:
(11 total reviews)
Saif M
5 Years
Rating:
(9 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Reggie D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
80 total reviews
By Cynthia H. on 04/12/16
We had a ductless system installed in a rental. Greenwood Heating, Seattle has been very easy to work with. Employees are professional, knowledgeable and efficient, and on time.

By Denice M. on 04/12/16
****** was our service specialist, today. Knowledgeable, courteous, friendly. On time, and called 1/2 hour before his arrival. Provided detailed understandable summary of his work, and recommendations.

By Bill G. on 04/12/16
Greenwood has always done an excellent job of installing and servicing. Today Reggie serviced our furnace and heat pump and he made some recommendations, He gets five stars for the job he did plus he answered my questions. Typical Greenwood employee, always thinkin...
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Greenwood has always done an excellent job of installing and servicing. Today Reggie serviced our furnace and heat pump and he made some recommendations, He gets five stars for the job he did plus he answered my questions. Typical Greenwood employee, always thinking about the customer.
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By Birgit G. on 03/11/16
Reggie did our annual heating and tankless water heater service. I have never been disappointed by the service quality I've received from Greenwood and this time was no exception--scheduling is excellent and well coordinated, I was able to schedule for 2 hour wind...
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Reggie did our annual heating and tankless water heater service. I have never been disappointed by the service quality I've received from Greenwood and this time was no exception--scheduling is excellent and well coordinated, I was able to schedule for 2 hour window and Reggie arrived promptly and he answered all my questions. Thanks team!
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By alex b. on 03/01/16
Reggie came over promptly and diagnosed the problem. He was able to fix the issue quickly. He was friendly and explained the problem with my furnace clearly. I am very happy to have heat again. Thanks Reggie!

By Hal L. on 03/01/16
Excellent annual furnace tune-up by ****** *. @ Greenwood Heating. Very thorough, explained all steps taken. Was very professional and a pleasure to deal with.

By Alan P. on 02/17/16
****** serviced my furnace for Greenwood Heating and A/C, He was very efficient and complete.

By Beth W. on 01/26/16
Greenwood Heating & Air Conditioning is an excellent company. Not only do they provide quality products their customer service is great. From scheduling the service to completion is seems effortless and well organized. Today I had my annual maintenance service and ...
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Greenwood Heating & Air Conditioning is an excellent company. Not only do they provide quality products their customer service is great. From scheduling the service to completion is seems effortless and well organized. Today I had my annual maintenance service and Reggie was my service pro. It was clear that he knew what he was doing. He let me know at every step what he was going to do and when he completed the service he carefully went over the process and explained everything thoroughly. Reggie was professional, polite, and lovely to talk with. Thank you Greenwood!
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By Karl V. on 01/25/16
My wife and I recently purchased a new home with a Lennox 98% efficiency heater. This is our second, and both are ~2 years old. Reggie was a technician, and he walked me through the whole system from the unit inside our first floor, to the venting and discharge ven...
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My wife and I recently purchased a new home with a Lennox 98% efficiency heater. This is our second, and both are ~2 years old. Reggie was a technician, and he walked me through the whole system from the unit inside our first floor, to the venting and discharge vents outside. I feel that for the first time I have a better understanding of the product and how best to operate it. I value Reggie's advice and am very impressed by Greenwood's pricing plan versus our previous vendor. I would recommend Greenwood to anyone who lives in Seattle seeking the best of breed in high-efficiency heating systems.
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By Rick L. on 01/15/16
I've always had good service from Greenwood and Reggie did not disappoint. He's knowledgeable and always made sure I was informed every step of the way. He went over everything he had done and what the status of my equipment was. He asked my preferences for filters...
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I've always had good service from Greenwood and Reggie did not disappoint. He's knowledgeable and always made sure I was informed every step of the way. He went over everything he had done and what the status of my equipment was. He asked my preferences for filters and future service, and asked if I had any questions. And of course Greenwood takes care to keep your house clean! Reggie made me feel like I was wanted as a customer.
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By Heather on 01/12/16
Greenwood is reliable, on time, with no fuss. The annual service inspection for our heat pump is always easy peasy. Reggie, the service pro, was conscientious, friendly and explained heat pump diagnostics clearly and without condensation I mean condescension. The p...
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Greenwood is reliable, on time, with no fuss. The annual service inspection for our heat pump is always easy peasy. Reggie, the service pro, was conscientious, friendly and explained heat pump diagnostics clearly and without condensation I mean condescension. The person answering the phone was also very helpful. This is the way it's supposed to be.
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By Barbara L B. on 01/12/16
****** was the Service Pro assigned to my account, and he showed me how to open my ductless heater and cleaned my filters.****** showed me how to put back the cleaned filters and to open and close the unit. He caulked the opening in the outdoor port behind the unit...
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****** was the Service Pro assigned to my account, and he showed me how to open my ductless heater and cleaned my filters.****** showed me how to put back the cleaned filters and to open and close the unit. He caulked the opening in the outdoor port behind the unit on the south wall. He checked and caulked the unit on the exterior of the west wall and checked the big fan/compressor on the north side of the house. Competent, polite, and friendly: what more could anyone ask? Hopefully a company who will treat him well. He is an excellent Service Pro. Prior to this appointment, the woman who called from Greenwood to set up this appointment for the warranty call told me this warranty call would be free with the price that I paid for my unit. I paid the $168.78 service charge today and would like this recorded that I was told it was free. I will phone Greenwood tomorrow to tell them that I should have been told the truth. I would still have opted for annual service. The day I opted to purchase this system a year ago, their competitor who also bid, came back and volunteered to install the same system for $1,000 less than I contracted for that same day. I could have done that legally--within 24 hours of signing the contract-- but kept my word to have Greenwood install the system. I expect the companies with whom I do business to keep to their word too. Please don't tell people this is a free service to get your technician into the door. I will recommend the Mitsubishi system but tell my neighbors to take bids and to go with the best bid.
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By Anita k. on 01/05/16
Reggie was very polite and went over everything that he did to the furnace. He asked if I had questions and made sure I understand everything.

By Richard M. on 12/24/15
Technician Reggie did a great job getting our outdoor heat pump back working and also performing a already contracted regular checkup on the rest of the system. The outcome is that we are not on electric coil heat only. Reggie said that he would report back that ...
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Technician Reggie did a great job getting our outdoor heat pump back working and also performing a already contracted regular checkup on the rest of the system. The outcome is that we are not on electric coil heat only. Reggie said that he would report back that we needed to have a leak analysis to discover where this slow refrigerant leak is coming from but we are OK for now thanks to Greenview being able to schedule someone quickly to figure out what was wrong.
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By Richard M. on 12/23/15
Thanks for sending Reggie D out to our place today to get our non working heat pump back on the air. Unknown to me the outdoor heat pump component had quit working and I didn't realize that we were on Aux Heating (electric coils indoors) for some time until our el...
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Thanks for sending Reggie D out to our place today to get our non working heat pump back on the air. Unknown to me the outdoor heat pump component had quit working and I didn't realize that we were on Aux Heating (electric coils indoors) for some time until our electric bill appeared at twice what it was normally. We were coming up for a scheduled planned inspection interval so I called to schedule for that and fix the problem. Reggie appeared promptly and worked to figure out the problem with the compressor component. It apparently has a slow lead of refrigerant that needed to be replaced for now, and schedule a review to find the leak and repair that. Reggie also stayed to complete the scheduled inspections and review as well. He a very easy to talk to technician and explained what was going on and said that he would report that we needed to schedule a near future appointment to find out where that leak is coming from. This was a new installation of a Lennox Heat Pump replacing a 20 year old unit in 2010. It's worked great. Do yourself a favor and always have Greenwood out to do a scheduled annual service to make sure it's all working as it's supposed to.
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By D. S. on 12/11/15
Reggie arrived at the time interval agreed upon and performed the annual inspection/maintenance on the furnace along with a new filter. He explained the work done and the readings taken. Reggie was courteous and just a great guy.

By Paul B. on 12/09/15
Reggie came to my house for the annual maintenance of the furnace and air conditioning units. He was courteous, efficient and thorough. I had moved items so he could access the crawlspace. He put all the items back for me. I hope he does the next annual maintena...
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Reggie came to my house for the annual maintenance of the furnace and air conditioning units. He was courteous, efficient and thorough. I had moved items so he could access the crawlspace. He put all the items back for me. I hope he does the next annual maintenance in December 2016.
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By Gary M. on 12/08/15
Reggie was extremely professional, courteous, and knowledgeable as he performed the annual service on our dual heating / ac and hybrid systems. He worked efficiently and explain everything that he did. It was a pleasure to have him in our home and we would welcome ...
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Reggie was extremely professional, courteous, and knowledgeable as he performed the annual service on our dual heating / ac and hybrid systems. He worked efficiently and explain everything that he did. It was a pleasure to have him in our home and we would welcome him back for next year's appointment.
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By Dennis G. on 12/04/15
The service Reggie provided was outstanding.

By Kevin A. on 11/16/15
Reggie was great, and the service was taken care of quickly
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