CALL TO SCHEDULE
206-784-1818
By don-kara_st@msn.com on 01/09/19
Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the...
(View More)
Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the new furnace installed and I appreciate all their efforts. They also helped us modify the amount of air flow going into one room that previously had too much air flow. I would highly recommend them for your next furnace installation.
(View Less)

By Stephen E. on 01/08/19
John B**** and his crew did an outstanding job of installing our ductless heating/cooling system. They were efficient, courteous, took time to explain the features and functions, cleaned up all of their stuff. John was fabulous! Really knows his stuff and did an outstanding job!!

By Kraig on 01/07/19
Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. ...
(View More)
Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. Tony and his parter Francisco were top notch and their desire to do it right was very much appreciated! Highly recomended and if you can, ask for Tony and Francisco.
(View Less)

By Zee S. on 01/04/19
Quinten did a great job -- diagnosed and fixed the problem promptly. Very personable and friendly. And thanks for the "bonus."

By T O. on 01/04/19
Great service from Greenwood Heating and Air. John, Thomas and Zach arrived early in the day to put in the new furnace. I was so grateful for their fast and efficient service. I also noted several others who were helpful getting heat back on!

By Melissa D. on 01/02/19
Fabulous team installed my new gas furnace. Polite, friendly and cleaned up my messes along with the little dust they created! Also, so sweet to my two old pups - greeting them and letting them sniff around the site. Many thanks!

By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
(View More)
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
(View Less)

By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
(View More)
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
(View Less)

By Ted K. on 12/28/18
I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and...
(View More)
I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and returned promptly to complete the repair. I was so impressed that I signed up for their annual service agreement.
(View Less)

By Jennifer M. on 12/28/18
Saif & Tim installed a new combi boiler for me between Christmas and New Year's - they did a quick and neat job, kept me informed with how it was going & answered any questions I had along the way. Very happy!

By Elmer B. on 12/27/18
Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input ...
(View More)
Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input I may have had. Throughout the day, they both continued to work very diligently and professionally. The post job cleanup was good, and so was the completion rundown I was given to inform me of what I needed to know. Both installers do a great job representing Greenwood and are a credit to your company.
(View Less)

By Bailey & Jake H. on 12/26/18
Tony and Francisco's team were professional and wonderful to work with. They kept us updated on the project timeline and worked hard to complete project on time. Overall a great experience with Greenwood and would highly recommend choosing them for your home heating and a/c needs!

By Susan B. on 12/22/18
Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they wer...
(View More)
Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they were very careful of the walls. Imran did the analysis of my repair options (the furnace was not working) and replacement options. He was clear, thorough, and did not pressure me on the decision to repair or replace the furnace. He provided very helpful information about the problem with the most high efficient furnace option because it requires plastic piping and cannot be vented through the chimney. Given the physical layout of my home and codes there was not any good option for venting. I would highly recommend GreenWood. They have been my service provider for many years.
(View Less)

By Tom A. on 12/21/18
Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going o...
(View More)
Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going over the details of the work they did. Both Tyler and Tom were pleasant to work with. We are very happy with the results! Thank you!
(View Less)

By Tiffany J. on 12/19/18
Tony B. did an excellent job installing our water heater. On time, was on schedule and let me know how the progress was going. He left the area clean when he left. Very knowledgeable and would have Greenwood heating come back.

By Valerie C. on 12/18/18
Chris C and his associate went above and beyond the call of duty. Prompt, very courteous and patient, left the site cleaner than when they arrived ( ha! ), did a great job! An excellent experience.

By Karen on 12/17/18
Easy to work with and helpful in addressing questions.

By Deborah T. on 12/16/18
GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Franci...
(View More)
GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Francisco did the installation and they could not have been better. Arrived when expected, did a fantastic installation and kept us posted on the progress. Plus they are very enjoyable and professional! I can’t say enough good things about this company!
(View Less)

By Bradley J. on 12/11/18
Fast emergency service on a Saturday, great work, great advice, great customer service.

By Garrett F. on 12/07/18
Great service from Abinesh! Greenwood e-mailed a picture of him so I knew who to expect. It was supposed be routine maintenance and vent cleaning, but the furnace wasn’t working. Abinesh was able to get a repair tech out to find and fix the problem, then get back...
(View More)
Great service from Abinesh! Greenwood e-mailed a picture of him so I knew who to expect. It was supposed be routine maintenance and vent cleaning, but the furnace wasn’t working. Abinesh was able to get a repair tech out to find and fix the problem, then get back to what he came out for. Everything was done within a couple of hours and I couldn’t be happier.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
206-784-1818

Select any employee to see all their reviews.

Saif M
5 Years
Rating:
(16 total reviews)
Andrew L
2 Years
Rating:
(16 total reviews)
Juan B
10 Years
Rating:
(15 total reviews)
Alan M
17 Years
Rating:
(14 total reviews)
Chris C
5 Years
Rating:
(13 total reviews)
Kyle D
3 Years
Rating:
(11 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
206-784-1818

Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
206-784-1818
Reggie D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
80 total reviews
By Cynthia H. on 04/12/16
We had a ductless system installed in a rental. Greenwood Heating, Seattle has been very easy to work with. Employees are professional, knowledgeable and efficient, and on time.

By Denice M. on 04/12/16
****** was our service specialist, today. Knowledgeable, courteous, friendly. On time, and called 1/2 hour before his arrival. Provided detailed understandable summary of his work, and recommendations.

By Bill G. on 04/12/16
Greenwood has always done an excellent job of installing and servicing. Today Reggie serviced our furnace and heat pump and he made some recommendations, He gets five stars for the job he did plus he answered my questions. Typical Greenwood employee, always thinkin...
(View More)
Greenwood has always done an excellent job of installing and servicing. Today Reggie serviced our furnace and heat pump and he made some recommendations, He gets five stars for the job he did plus he answered my questions. Typical Greenwood employee, always thinking about the customer.
(View Less)

By Birgit G. on 03/11/16
Reggie did our annual heating and tankless water heater service. I have never been disappointed by the service quality I've received from Greenwood and this time was no exception--scheduling is excellent and well coordinated, I was able to schedule for 2 hour wind...
(View More)
Reggie did our annual heating and tankless water heater service. I have never been disappointed by the service quality I've received from Greenwood and this time was no exception--scheduling is excellent and well coordinated, I was able to schedule for 2 hour window and Reggie arrived promptly and he answered all my questions. Thanks team!
(View Less)

By alex b. on 03/01/16
Reggie came over promptly and diagnosed the problem. He was able to fix the issue quickly. He was friendly and explained the problem with my furnace clearly. I am very happy to have heat again. Thanks Reggie!

By Hal L. on 03/01/16
Excellent annual furnace tune-up by ****** *. @ Greenwood Heating. Very thorough, explained all steps taken. Was very professional and a pleasure to deal with.

By Alan P. on 02/17/16
****** serviced my furnace for Greenwood Heating and A/C, He was very efficient and complete.

By Beth W. on 01/26/16
Greenwood Heating & Air Conditioning is an excellent company. Not only do they provide quality products their customer service is great. From scheduling the service to completion is seems effortless and well organized. Today I had my annual maintenance service and ...
(View More)
Greenwood Heating & Air Conditioning is an excellent company. Not only do they provide quality products their customer service is great. From scheduling the service to completion is seems effortless and well organized. Today I had my annual maintenance service and Reggie was my service pro. It was clear that he knew what he was doing. He let me know at every step what he was going to do and when he completed the service he carefully went over the process and explained everything thoroughly. Reggie was professional, polite, and lovely to talk with. Thank you Greenwood!
(View Less)

By Karl V. on 01/25/16
My wife and I recently purchased a new home with a Lennox 98% efficiency heater. This is our second, and both are ~2 years old. Reggie was a technician, and he walked me through the whole system from the unit inside our first floor, to the venting and discharge ven...
(View More)
My wife and I recently purchased a new home with a Lennox 98% efficiency heater. This is our second, and both are ~2 years old. Reggie was a technician, and he walked me through the whole system from the unit inside our first floor, to the venting and discharge vents outside. I feel that for the first time I have a better understanding of the product and how best to operate it. I value Reggie's advice and am very impressed by Greenwood's pricing plan versus our previous vendor. I would recommend Greenwood to anyone who lives in Seattle seeking the best of breed in high-efficiency heating systems.
(View Less)

By Rick L. on 01/15/16
I've always had good service from Greenwood and Reggie did not disappoint. He's knowledgeable and always made sure I was informed every step of the way. He went over everything he had done and what the status of my equipment was. He asked my preferences for filters...
(View More)
I've always had good service from Greenwood and Reggie did not disappoint. He's knowledgeable and always made sure I was informed every step of the way. He went over everything he had done and what the status of my equipment was. He asked my preferences for filters and future service, and asked if I had any questions. And of course Greenwood takes care to keep your house clean! Reggie made me feel like I was wanted as a customer.
(View Less)

By Heather on 01/12/16
Greenwood is reliable, on time, with no fuss. The annual service inspection for our heat pump is always easy peasy. Reggie, the service pro, was conscientious, friendly and explained heat pump diagnostics clearly and without condensation I mean condescension. The p...
(View More)
Greenwood is reliable, on time, with no fuss. The annual service inspection for our heat pump is always easy peasy. Reggie, the service pro, was conscientious, friendly and explained heat pump diagnostics clearly and without condensation I mean condescension. The person answering the phone was also very helpful. This is the way it's supposed to be.
(View Less)

By Barbara L B. on 01/12/16
****** was the Service Pro assigned to my account, and he showed me how to open my ductless heater and cleaned my filters.****** showed me how to put back the cleaned filters and to open and close the unit. He caulked the opening in the outdoor port behind the unit...
(View More)
****** was the Service Pro assigned to my account, and he showed me how to open my ductless heater and cleaned my filters.****** showed me how to put back the cleaned filters and to open and close the unit. He caulked the opening in the outdoor port behind the unit on the south wall. He checked and caulked the unit on the exterior of the west wall and checked the big fan/compressor on the north side of the house. Competent, polite, and friendly: what more could anyone ask? Hopefully a company who will treat him well. He is an excellent Service Pro. Prior to this appointment, the woman who called from Greenwood to set up this appointment for the warranty call told me this warranty call would be free with the price that I paid for my unit. I paid the $168.78 service charge today and would like this recorded that I was told it was free. I will phone Greenwood tomorrow to tell them that I should have been told the truth. I would still have opted for annual service. The day I opted to purchase this system a year ago, their competitor who also bid, came back and volunteered to install the same system for $1,000 less than I contracted for that same day. I could have done that legally--within 24 hours of signing the contract-- but kept my word to have Greenwood install the system. I expect the companies with whom I do business to keep to their word too. Please don't tell people this is a free service to get your technician into the door. I will recommend the Mitsubishi system but tell my neighbors to take bids and to go with the best bid.
(View Less)

By Anita k. on 01/05/16
Reggie was very polite and went over everything that he did to the furnace. He asked if I had questions and made sure I understand everything.

By Richard M. on 12/24/15
Technician Reggie did a great job getting our outdoor heat pump back working and also performing a already contracted regular checkup on the rest of the system. The outcome is that we are not on electric coil heat only. Reggie said that he would report back that ...
(View More)
Technician Reggie did a great job getting our outdoor heat pump back working and also performing a already contracted regular checkup on the rest of the system. The outcome is that we are not on electric coil heat only. Reggie said that he would report back that we needed to have a leak analysis to discover where this slow refrigerant leak is coming from but we are OK for now thanks to Greenview being able to schedule someone quickly to figure out what was wrong.
(View Less)

By Richard M. on 12/23/15
Thanks for sending Reggie D out to our place today to get our non working heat pump back on the air. Unknown to me the outdoor heat pump component had quit working and I didn't realize that we were on Aux Heating (electric coils indoors) for some time until our el...
(View More)
Thanks for sending Reggie D out to our place today to get our non working heat pump back on the air. Unknown to me the outdoor heat pump component had quit working and I didn't realize that we were on Aux Heating (electric coils indoors) for some time until our electric bill appeared at twice what it was normally. We were coming up for a scheduled planned inspection interval so I called to schedule for that and fix the problem. Reggie appeared promptly and worked to figure out the problem with the compressor component. It apparently has a slow lead of refrigerant that needed to be replaced for now, and schedule a review to find the leak and repair that. Reggie also stayed to complete the scheduled inspections and review as well. He a very easy to talk to technician and explained what was going on and said that he would report that we needed to schedule a near future appointment to find out where that leak is coming from. This was a new installation of a Lennox Heat Pump replacing a 20 year old unit in 2010. It's worked great. Do yourself a favor and always have Greenwood out to do a scheduled annual service to make sure it's all working as it's supposed to.
(View Less)

By D. S. on 12/11/15
Reggie arrived at the time interval agreed upon and performed the annual inspection/maintenance on the furnace along with a new filter. He explained the work done and the readings taken. Reggie was courteous and just a great guy.

By Paul B. on 12/09/15
Reggie came to my house for the annual maintenance of the furnace and air conditioning units. He was courteous, efficient and thorough. I had moved items so he could access the crawlspace. He put all the items back for me. I hope he does the next annual maintena...
(View More)
Reggie came to my house for the annual maintenance of the furnace and air conditioning units. He was courteous, efficient and thorough. I had moved items so he could access the crawlspace. He put all the items back for me. I hope he does the next annual maintenance in December 2016.
(View Less)

By Gary M. on 12/08/15
Reggie was extremely professional, courteous, and knowledgeable as he performed the annual service on our dual heating / ac and hybrid systems. He worked efficiently and explain everything that he did. It was a pleasure to have him in our home and we would welcome ...
(View More)
Reggie was extremely professional, courteous, and knowledgeable as he performed the annual service on our dual heating / ac and hybrid systems. He worked efficiently and explain everything that he did. It was a pleasure to have him in our home and we would welcome him back for next year's appointment.
(View Less)

By Dennis G. on 12/04/15
The service Reggie provided was outstanding.

By Kevin A. on 11/16/15
Reggie was great, and the service was taken care of quickly
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.