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By Darrel J. on 01/24/19
Kalen was very professional and kept me well informed during the installation. He gave clear explanations and was very considerate of my time. Kalen was also very friendly and cleaned up and left everything in good order.

By Michelle W. on 01/20/19
Tony B and Francisco did an excellent job on replacing our very old furnace with a new one. They were prompt, courteous, friendly, knowledgeable, and very professional. It was a typical rainy day in Seattle and they took extra care in placing drop cloths or using s...
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Tony B and Francisco did an excellent job on replacing our very old furnace with a new one. They were prompt, courteous, friendly, knowledgeable, and very professional. It was a typical rainy day in Seattle and they took extra care in placing drop cloths or using shoe covers to keep my home and floors clean. They worked diligently to install the new furnace, were thorough and did a great job cleaning up. I will definitely be using them in the future and would highly recommend them to anyone who needs heating/AC service/installation.
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By ED J. on 01/19/19
Tony and Frisco did a great job installing the new Furnance.

By don-kara_st@msn.com on 01/09/19
Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the...
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Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the new furnace installed and I appreciate all their efforts. They also helped us modify the amount of air flow going into one room that previously had too much air flow. I would highly recommend them for your next furnace installation.
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By Stephen E. on 01/08/19
John B**** and his crew did an outstanding job of installing our ductless heating/cooling system. They were efficient, courteous, took time to explain the features and functions, cleaned up all of their stuff. John was fabulous! Really knows his stuff and did an outstanding job!!

By Kraig on 01/07/19
Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. ...
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Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. Tony and his parter Francisco were top notch and their desire to do it right was very much appreciated! Highly recomended and if you can, ask for Tony and Francisco.
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By Zee S. on 01/04/19
Quinten did a great job -- diagnosed and fixed the problem promptly. Very personable and friendly. And thanks for the "bonus."

By T O. on 01/04/19
Great service from Greenwood Heating and Air. John, Thomas and Zach arrived early in the day to put in the new furnace. I was so grateful for their fast and efficient service. I also noted several others who were helpful getting heat back on!

By Melissa D. on 01/02/19
Fabulous team installed my new gas furnace. Polite, friendly and cleaned up my messes along with the little dust they created! Also, so sweet to my two old pups - greeting them and letting them sniff around the site. Many thanks!

By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By Ted K. on 12/28/18
I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and...
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I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and returned promptly to complete the repair. I was so impressed that I signed up for their annual service agreement.
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By Jennifer M. on 12/28/18
Saif & Tim installed a new combi boiler for me between Christmas and New Year's - they did a quick and neat job, kept me informed with how it was going & answered any questions I had along the way. Very happy!

By Elmer B. on 12/27/18
Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input ...
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Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input I may have had. Throughout the day, they both continued to work very diligently and professionally. The post job cleanup was good, and so was the completion rundown I was given to inform me of what I needed to know. Both installers do a great job representing Greenwood and are a credit to your company.
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By Bailey & Jake H. on 12/26/18
Tony and Francisco's team were professional and wonderful to work with. They kept us updated on the project timeline and worked hard to complete project on time. Overall a great experience with Greenwood and would highly recommend choosing them for your home heating and a/c needs!

By Susan B. on 12/22/18
Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they wer...
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Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they were very careful of the walls. Imran did the analysis of my repair options (the furnace was not working) and replacement options. He was clear, thorough, and did not pressure me on the decision to repair or replace the furnace. He provided very helpful information about the problem with the most high efficient furnace option because it requires plastic piping and cannot be vented through the chimney. Given the physical layout of my home and codes there was not any good option for venting. I would highly recommend GreenWood. They have been my service provider for many years.
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By Tom A. on 12/21/18
Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going o...
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Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going over the details of the work they did. Both Tyler and Tom were pleasant to work with. We are very happy with the results! Thank you!
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By Tiffany J. on 12/19/18
Tony B. did an excellent job installing our water heater. On time, was on schedule and let me know how the progress was going. He left the area clean when he left. Very knowledgeable and would have Greenwood heating come back.

By Valerie C. on 12/18/18
Chris C and his associate went above and beyond the call of duty. Prompt, very courteous and patient, left the site cleaner than when they arrived ( ha! ), did a great job! An excellent experience.

By Karen on 12/17/18
Easy to work with and helpful in addressing questions.
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Select any employee to see all their reviews.

Imran S
10 Years
Rating:
(51 total reviews)
John B
3 Years
Rating:
(44 total reviews)
Kalen H
4 Years
Rating:
(42 total reviews)
Quinten S
19 Years
Rating:
(37 total reviews)
Sean B
2 Years
Rating:
(27 total reviews)
Loc N
Rating:
(25 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Reggie D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
80 total reviews
By Joby T. on 07/17/17
After calling many heating and air companies that would not service my roof unit, Greenwood sent out Reggie who was very polite and honest and had us back up and running in less than an hour. Thanks!

By Lois L. on 07/14/17
Reggie did a great job in diagnosing an ongoing problem with our heat pump. He looked up the error code before he arrived so came armed with potential solutions!!

By Janice B. on 07/09/17
Reggie recognized immediately what the problem with our furnace was and was able to correct the situation. He was sincerely polite throughout. We were both comfortable with his workmanship and with his style. We plan to ask for him for future annual services.

By Gabriella M. on 06/25/17
We have our furnace serviced annually by technicians from Greenwood Heating, and we have always been pleased. Reggie was notably courteous, attentive and thorough. He called to let us know when to expect his arrival, and he came on time. His work was efficient a...
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We have our furnace serviced annually by technicians from Greenwood Heating, and we have always been pleased. Reggie was notably courteous, attentive and thorough. He called to let us know when to expect his arrival, and he came on time. His work was efficient and he gave us a clear and detailed explanation of everything he had done and what we could expect for the long-term care of our furnace. We were very grateful for his demeanor and his professionalism. Thank you, Reggie!
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By Jonathan J. on 06/23/17
Our technician, Reggie, did a great job diagnosing and repairing some vent ducts in our house that had been damaged by birds. He took extra time to explain his work plans to us and was very polite and efficient.

By Toni L. on 05/12/17
I purchased a new Lenox furnace from Greenwood Heating and A/C in 2010 and have always been pleased with the maintenance technician staff they have sent for the annual maintenance/filter change. However, Reggie Denson arrived to perform this service today and he wa...
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I purchased a new Lenox furnace from Greenwood Heating and A/C in 2010 and have always been pleased with the maintenance technician staff they have sent for the annual maintenance/filter change. However, Reggie Denson arrived to perform this service today and he was the best yet! He was professional, polite and knowledgeable, but what set him apart were his customer service communication skills. He explained what he was doing and why more thoroughly (although efficiently) than had been done previously, and he provided good answers and advice when I asked him to review my auto furnace settings with me. Thank you, Reggie!
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By Mary M. on 04/29/17
Reggie was courteous and professional, and carefully explained my options. I was very happy with his work.

By elizabeth r. on 04/28/17
Prompt, friendly, knowledgable. Thank you very much, Reggie.

By Jerry T. on 04/25/17
(no comment)

By Laurie F. on 04/20/17
Just had Reggie D come and help me with my furnace - he did an excellent job and solved the problem in no time( needed new filters- i'm a challenged home owner!)- plus he gave me a little furnace 101 on how my furnace works, and how often I need to do maintenance a...
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Just had Reggie D come and help me with my furnace - he did an excellent job and solved the problem in no time( needed new filters- i'm a challenged home owner!)- plus he gave me a little furnace 101 on how my furnace works, and how often I need to do maintenance and what kind of filters to get and when I might need a new furnace. thanks for the great service and all the extra info! I'll be calling them again when I need service again or a new furnace.
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By Lin P. on 04/04/17
Reggie was great, answered all my questions and then some. He was very professional and took great care when in the house. He was very thorough and I would highly recommend Reggie and Greenwood to anyone!!

By allan p. on 03/22/17
Quick and good! I'm satisfied with my care. Big Hero 6.

By Laura T. on 03/19/17
Reggie installed our new auxiliary heat pump and did a great job. He stayed after to take time to set up each of the three pumps with the remote programming, and explained to us how to do it. He worked with another team member, very efficiently, and had the units c...
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Reggie installed our new auxiliary heat pump and did a great job. He stayed after to take time to set up each of the three pumps with the remote programming, and explained to us how to do it. He worked with another team member, very efficiently, and had the units completely installed in the time he'd anticipated. The job included a difficult to access outer wall on the second story, where the freon tubing was placed, and they did a great job. He was a pleasure to work with and I highly recommend him and Greenwood Heating.
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By Jane N. on 03/14/17
Reggie did a great job explaining the maintenance and repair he did on our furnace. They're lucky to have such a professional, knowledgable, and polite employee!

By Alan on 03/09/17
Service Tech. Reggie D. came to our home for our yearly scheduled furnace maintenance. He was very very nice and super well mannered. Reggie was very informative and made sure there were no questions that went unanswered. He did our furnace maintenance without a h...
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Service Tech. Reggie D. came to our home for our yearly scheduled furnace maintenance. He was very very nice and super well mannered. Reggie was very informative and made sure there were no questions that went unanswered. He did our furnace maintenance without a hitch and we had some great conversation too. We had Greenwood Heating replace our old furnace with a new Lennox gas furnace one year ago. It has been working like a charm and Reggie made sure all was well with it and nothing was amiss. Reggie was knowledgeable and explained in detail what he did, what and how he did it, and explained how he checked for signs that our furnace could be having premature mechanical or operational problems. Of course it was operating perfectly. I would highly recommend Reggie D. and Greenwood heating for anything to do with your heating and A/C needs.
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By Tom T. on 03/06/17
Reggie was our Greenwood Heating technician today. He was friendly, competent, and efficient. It was a pleasure to have him in our home.

By Joan S. on 03/01/17
Reggie repaired a slow leak in a copper pipe that feeds into our Navien Hot Water heater which was purchased from and installed by Greenwood several years ago. Reggie is a great communicator and explained what needed to be done. He was efficient and very polite and...
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Reggie repaired a slow leak in a copper pipe that feeds into our Navien Hot Water heater which was purchased from and installed by Greenwood several years ago. Reggie is a great communicator and explained what needed to be done. He was efficient and very polite and addressed my concerns about the cost of the repair. He has great people skills and is an honest and thoughtful person. He and Ken, the other service pro, whose name I could not find in your list, worked well together and were able to fix the problem on the same day they came for the diagnostic appointment. We have been in our home for 43 years and are probably one of your oldest customers. Greenwood has installed 2 heating systems, 1 hot water heater and 8 solar panels over the years. Thank you for sending two such quality service pros to take care of this leak today. Joan Stewart
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By Jennifer W. on 02/27/17
Reggie arrived as expected, was polite, friendly, and efficient. He explained in detail what he inspected during the service, and he did so articulately and in a way that helped me actually understand, while still being brief. He was easy to converse with, and offe...
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Reggie arrived as expected, was polite, friendly, and efficient. He explained in detail what he inspected during the service, and he did so articulately and in a way that helped me actually understand, while still being brief. He was easy to converse with, and offered useful tips about our furnace. It was a pleasure to meet him today!
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By Dwight H. on 02/02/17
Reggie was terrific! He came and fixed our furnace at 8:00 pm. Even though it was late and I'm sure he wanted to get home, he took his time and explained everything to us. He knew our furnace well and was able to fix it right away - a very skilled and knowledgea...
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Reggie was terrific! He came and fixed our furnace at 8:00 pm. Even though it was late and I'm sure he wanted to get home, he took his time and explained everything to us. He knew our furnace well and was able to fix it right away - a very skilled and knowledgeable technician! As it was time for our annual furnace check-up he made sure that when we made the appt, he would be the tech. All of that delivered with friendly smile! Reggie is a winner! PS: Apologies for this being so late - the review got lost in e-mail. Better late than never...
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By Janise H. on 01/31/17
Reggie was terrific in explaining the situation, our options, etc. Very professional, pleasant, and competent, and a great guy to work with.
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