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By Dan M. on 12/05/18
(no comment)

By Harry M. on 12/04/18
Great experience with Greenwood Heating & A/C. I highly recommend them to my friends and family. Both Tony B and Fransisco were polite, professional and really knew what they were doing to get the install completed without any issues. They provided excellent cust...
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Great experience with Greenwood Heating & A/C. I highly recommend them to my friends and family. Both Tony B and Fransisco were polite, professional and really knew what they were doing to get the install completed without any issues. They provided excellent customer service from start to finish. Thank you.
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By Hans van den B. on 12/01/18
Greenwood’s team did a great job installing the heat pump and two indoor units. They arrived on time, worked efficiently, cleaned up and ensured that the equipment and lines are minimally intrusive. Team leader Tyler D was pleasant and explained the work and oper...
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Greenwood’s team did a great job installing the heat pump and two indoor units. They arrived on time, worked efficiently, cleaned up and ensured that the equipment and lines are minimally intrusive. Team leader Tyler D was pleasant and explained the work and operating the system very well. All in all, a job well done and I would recommend the company and Tyler’s team to anyone.
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By Bill P. on 11/27/18
From salesman John L to the installers (Tony B. and Francisco) to the team from As You Wish Electric and Rob, the Thermostat specialist, all went like clockwork! Came on schedule, kept the house clean and all worked extremely hard; with very few breaks. This was...
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From salesman John L to the installers (Tony B. and Francisco) to the team from As You Wish Electric and Rob, the Thermostat specialist, all went like clockwork! Came on schedule, kept the house clean and all worked extremely hard; with very few breaks. This was the epitome of professionalism, and can’t recommend them enough: First Class in every way!!!!
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By Bill P. on 11/27/18
Fantastic experience all the way around!!! First Class

By Bill P. on 11/27/18
Fantastic experience all the way around!!! First Class

By Liz on 11/20/18
Frej and Abi were very professional and courteous. They carefully explained the process and left a detailed report on what was performed. Best service we have had since moving to the area. Wouldn't hesitate to recommend Greenwood to anyone. Great service! ...
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Frej and Abi were very professional and courteous. They carefully explained the process and left a detailed report on what was performed. Best service we have had since moving to the area. Wouldn't hesitate to recommend Greenwood to anyone. Great service! Thanks. Liz - Woodinville
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By William S. on 11/20/18
(no comment)

By Rita L C. on 11/20/18
I recently had Bryan, one of your service pros, clean my air ducts. He was thorough, professional and informative. I would like to ensure that he gets recognized for his service, as I could not locate his name on Review.Buzz. Thank you.

By Mary S. on 11/19/18
This is for Mark and Stephan for their knowledge and customer service. Mark came out on Friday 11/16 to do an annual checkup on our Greenwood installed heater and did a lovely job and made some suggestions. The next morning the heat did not come on and I figured ...
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This is for Mark and Stephan for their knowledge and customer service. Mark came out on Friday 11/16 to do an annual checkup on our Greenwood installed heater and did a lovely job and made some suggestions. The next morning the heat did not come on and I figured it had to do with the condensation pump that Mark had kindly hooked up to the furnace right before he left. Called the emergency number and the person I spoke to said she would have the on-call technician call me before coming out. Stephan called Mark and they figured it was the condensation pump hook-up that was probably the issue. When Stephan called me I suggested he see if he could walk me through unhooking the pump from the heater so he would not have to make a trip out. He was very patient with me and I was able to do it and the furnace turned on. Mark also called us Sunday morning to make sure the heat was on as he was very concerned. Both of these employees were great. Thanks
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By nick s. on 11/12/18
the service of Reggie D was very professional , answered all our guestions, was on time, he called before arrival ,we will call him to service our heater again and recommend him to others. sincerely Nick Santora

By Linda R. on 11/12/18
What a wonderful experience with GreenWood Heating. Soooooo professional, sooooo nice, great followup, and punctual!!! If only all businesses were this good in every category. Sure would make life a little less stressful. ***** *

By Masami B. on 11/07/18
The Greenwood salesman (Rod) was very informational and after our appointment immediately set up an installation date to replace my broken furnace. Jim the technician was also friendly and quickly set up the new furnace in my home. He helped to set up my thermostat...
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The Greenwood salesman (Rod) was very informational and after our appointment immediately set up an installation date to replace my broken furnace. Jim the technician was also friendly and quickly set up the new furnace in my home. He helped to set up my thermostat as well and I am very satisfied with my purchase.
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By Tom C. on 10/21/18
John B. and his crew did an install of split ductless heat pump system for us this weekend. They were on time, courteous and very professional. The installation went very smoothly and John did a great job communicating with us during the process. So far the syste...
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John B. and his crew did an install of split ductless heat pump system for us this weekend. They were on time, courteous and very professional. The installation went very smoothly and John did a great job communicating with us during the process. So far the system seems to be working as advertised. Our overall experience with Greenwood has been excellent, starting with Juan who was our initial contact for the estimate and who was always very responsive to all of our questions. Everyone we have interacted with from their company has been very helpful and I would feel comfortable recommending them to a friend.
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By Dennis S. on 10/19/18
We had a great experience working with Alan, Voladymyr, and Jeff. All of them were very professional. They were able to schedule us for an install of a new heater and ductwork within two weeks of a quote. The new system looks and seems to work great! They weren’...
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We had a great experience working with Alan, Voladymyr, and Jeff. All of them were very professional. They were able to schedule us for an install of a new heater and ductwork within two weeks of a quote. The new system looks and seems to work great! They weren’t the cheapest quote, but seemed to be more knowledgeable about the work needed. I really appreciated them taking the time to explain what was being done, too.
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By Alana R. on 10/09/18
Reggie D. serviced my furnace and provided excellent customer service, explaining all I needed to know about maintenance and the functioning of the furnace.

By Bryan L. on 10/08/18
Looks and works great. Guys were helpful, courteous, and careful. Thanks Tyler and crew.

By Steve R. on 10/04/18
Recently had Greenwood Heating & AC install heat pump in my upstairs. They came to house and bid while still in my house. They called every step of install. Their workers all called and left messages when coming for and during install. Their price at end of job was...
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Recently had Greenwood Heating & AC install heat pump in my upstairs. They came to house and bid while still in my house. They called every step of install. Their workers all called and left messages when coming for and during install. Their price at end of job was exactly as bid although I feel some curves were thrown. All of their technicians were great, friendly, polite. They installed in 3 days! Done! I can't say enough about how they handled the whole transaction. Unbelievable. Kalin H stood out as my lead onsite. Very tight team.
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By Gene H. on 10/04/18
We're very happy with the service we received from the team led by Tyler. He showed up when he said he would, was communicative, and the work is neat and tidy. This install couldn't have been easier. Thanks!

By adora m. on 09/27/18
Customer is under Tom McPharlin on 2302 S Judkins St. Anyway, didn't recall the installer. The only thing I can say about those who installed is - they did not clean up after and did not return trash bins to original spots; also my neighbors complained blockage in common driveway.
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CALL TO SCHEDULE
206-784-1818

Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
78 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Reggie D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
78 total reviews
By nick s. on 11/12/18
the service of Reggie D was very professional , answered all our guestions, was on time, he called before arrival ,we will call him to service our heater again and recommend him to others. sincerely Nick Santora

By Alana R. on 10/09/18
Reggie D. serviced my furnace and provided excellent customer service, explaining all I needed to know about maintenance and the functioning of the furnace.

By Amy C. on 05/07/18
Reggie serviced our AC Unit/Water heather and furnace last week. He was professional, kind, knowledgeable and a delight to interact with. Greenwood should be proud to have him as one of their techs/reps

By Jamie C. on 03/02/18
I haven't had my furnace serviced in 10 years and when it went out, Reggie was there to help. His expertise allowed him to quickly identify the problem and replace a part. He was polite, courteous, and provided excellent coaching and tips to avoid future issues. ...
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I haven't had my furnace serviced in 10 years and when it went out, Reggie was there to help. His expertise allowed him to quickly identify the problem and replace a part. He was polite, courteous, and provided excellent coaching and tips to avoid future issues. Overall his customer service was phenomenal!
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By steve f. on 02/22/18
Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. I...
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Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. If you have the chance for Reggie to work on your furnace you'll be in great hands!
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By Tom P. on 02/20/18
Reggie came and did service/maintenance for the furnaces in two houses. He was punctual, friendly, and articulate in explaining all aspects, and was also helpful in coordinating an appointment to get an estimate for a new furnace. Great work!

By Susan F. on 01/10/18
I had my first annual service for my furnace and it was a very good experience. Reggie walked me through everything he did, patiently provided me training on use of my thermostat and was genuinely kind. Great customer service!

By Tim c. on 01/03/18
Class act from beginning to end. Gracious, polite upon arrival, receptive to all questions, did his job and was gone. Bam! As it could be, as is should be , as it was!

By Marty B. on 11/03/17
Reggie was incredibly helpful, very knowledgeable, and even more friendly! Thanks Reggie for all your help! Great Service and was able to get to us early!

By sandy b. on 10/30/17
Reggie came on time and did a great job! Very personable and provided detailed information regarding our heating problem.

By Sarah B. on 10/17/17
Reggie came to my house on a service call. He was the most pleasant part of my entire day. He is a very professional, kind, and attentive employee. He listened well to my explanation of the problem, serviced the heater, fixed the problem, and explained it to me. ...
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Reggie came to my house on a service call. He was the most pleasant part of my entire day. He is a very professional, kind, and attentive employee. He listened well to my explanation of the problem, serviced the heater, fixed the problem, and explained it to me. What else could anyone ask for? Sure appreciate his work. thanks!
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By Joan B. on 09/27/17
Reggie was on time, courteous, extremely knowledgeable. He took the time to explain the heating system to me.

By Faye C. on 09/22/17
Reggie was amazing--incredibly knowledgeable, professional, and friendly!

By allison on 09/11/17
I called Greenwood Heating for annual furnace maintenance and requested an appointment online. On the day I scheduled, Reggie called to check if he could show up early. He was professional and courteous, and kept me well informed. He made sure to explain what he'd ...
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I called Greenwood Heating for annual furnace maintenance and requested an appointment online. On the day I scheduled, Reggie called to check if he could show up early. He was professional and courteous, and kept me well informed. He made sure to explain what he'd be doing and what red flags he'd look for. Since I have an older furnace he walked me through what to expect down the line.
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By David G. on 09/08/17
Reggie did an excellent job fixing my heat pump. He quickly diagnosed the problem and replaced the broken part. He did not try to upsell. Overall, Reggie was highly competent, patient, professional and personable.

By Jodie K. on 08/31/17
We have a brand new townhome and unfortunately have been struggling with the builder to get things fixed that were under warranty. We finally got them to agree to pay for Greenwood to come in (the contractor who installed our Mitsubishi Mr Slim system was no longer...
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We have a brand new townhome and unfortunately have been struggling with the builder to get things fixed that were under warranty. We finally got them to agree to pay for Greenwood to come in (the contractor who installed our Mitsubishi Mr Slim system was no longer available). Greenwood and Reggie were a breathe of fresh air, honest, responsive, and determined to identify the problem. Reggie worked hard to identify the problem and ensure that they could fix it. At one point they thought it might be necessary to open the walls, thankfully that wasn't the case, but they had drywall people lined up to do the repairs if necessary. While I hope we don't have any further problems, I won't hesitate to call Greenwood if we do, and recommend them to anyone looking for an install or repair. We
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By Paula T. on 08/18/17
Reggie arrived on time, was courteous, efficient and professionally represented his company. We had our maintenance scheduled and completed within two days.

By Scott W. on 08/11/17
My Daikin mini-split needed attention - called Wednesday evening and the issue was fixed by Friday morning. Technician Reggie D. was an all-star - on time (early, in fact), courteous, kind, knowledgeable - in short, a total professional.

By Joby T. on 07/17/17
After calling many heating and air companies that would not service my roof unit, Greenwood sent out Reggie who was very polite and honest and had us back up and running in less than an hour. Thanks!

By Lois L. on 07/14/17
Reggie did a great job in diagnosing an ongoing problem with our heat pump. He looked up the error code before he arrived so came armed with potential solutions!!
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