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By Ron B. on 06/20/18
Time for our maintenance again on our furnace, water heater and heat pump. Ken was professional & courteous throughout his visit. He explained in detail what he had done and went over the thermostat again with us on how its supposed to work. We were very happy w...
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Time for our maintenance again on our furnace, water heater and heat pump. Ken was professional & courteous throughout his visit. He explained in detail what he had done and went over the thermostat again with us on how its supposed to work. We were very happy with our service and a good shoutout to Ken - good job !!!
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By Aaron S. on 06/18/18
I had a new hot water heater installed. The installer, Dmitry, was prompt, courteous, hardworking, and professional. I would highly recommend Greenwood Heating for a hot water installation.

By Angie R. on 06/18/18
We had a new air conditioner & gas furnace installed at our home. It was a big job as the previous air conditioning unit wasn't within regulatory requirements and therefore, the unit had to be relocated to the backyard. This included adding some electrical work a...
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We had a new air conditioner & gas furnace installed at our home. It was a big job as the previous air conditioning unit wasn't within regulatory requirements and therefore, the unit had to be relocated to the backyard. This included adding some electrical work as well. The job took about 2 days to complete. Andy and his team were all very professional and did a fantastic job. One of the big draws in choosing Greenwood Heating & Air was their one-year guarantee, first year of servicing package and the quick responses by Trevor in the early stages of shopping for a HVAC installation company. I highly recommend Greenwood Heating & Air.
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By Timothy D. on 06/17/18
Sean B - personable, trustworthy and competent. Sean managed our installation and did a first class job from start to finish. You won’t find anyone better!

By Dino T. on 06/15/18
My wife was referred to Greenwood Heating & AC by one of her clients. I submitted a request for quote and got a prompt call from their awesome Customer Service people and scheduled an appointment. Met with Rod Milne and set the scope of the work and everything went...
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My wife was referred to Greenwood Heating & AC by one of her clients. I submitted a request for quote and got a prompt call from their awesome Customer Service people and scheduled an appointment. Met with Rod Milne and set the scope of the work and everything went 'uphill' from there! Installers Chris C. and his apprentice, Jeff C., came on time and were very friendly and respectful to our home at all times. Mid job, electricians: Randall and Cameron came and performed their part thoroughly and efficiently. Both teams, and Rod M. are to be commended for doing an outstanding, professional job. We highly recommend them!
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By Kyle R. on 06/13/18
Chris S. and Dustin S. with Greenwood Heating and A/C recently installed a new heat pump in our home. They showed up on time and were very professional. The job took much less time than I had expected, and we are loving this new unit! I highly recommend this team i...
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Chris S. and Dustin S. with Greenwood Heating and A/C recently installed a new heat pump in our home. They showed up on time and were very professional. The job took much less time than I had expected, and we are loving this new unit! I highly recommend this team if you are looking to have a ductless heat pump installed. Thanks guys!
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By Shahin S. on 06/12/18
Sean was both professional and courteous. He explained the plan before installation, kept me informed during the project and provided useful details and tips after completing the installation of the unit. I strongly recommend him.

By Jane M. on 06/09/18
On June 5, 2018, Greenwood Heating replaced my aging water heater, and the whole procedure was professional and efficient! Dmitry was terrific! He explained everything, answered my questions and really was knowledgeable, all with utmost courtesy! I couldn't be more satisfied!

By Antonio G. on 06/09/18
Chris and his crew did an excellent job installing our heap pump and indoor air handling units. I'm very pleased with the outcome and would recommend Greenwood Heating anyone considering this type of work at their house in Seattle. Ask for Chris C on the installation!

By Shannyn L. on 06/08/18
A big thank you to Chris and Dustin and the entire Greenwood crew for the excellent work they did on our gas furnace install. Courteous, professional, hard working and very skilled team. Chris and Dustin were the lead install team and Greenwood can be proud of thei...
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A big thank you to Chris and Dustin and the entire Greenwood crew for the excellent work they did on our gas furnace install. Courteous, professional, hard working and very skilled team. Chris and Dustin were the lead install team and Greenwood can be proud of their professionalism and respect working in a client's home. Thank you!!!
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By Dale M. on 06/07/18
Tony and his partner Austin were great to work with and I enjoyed watching them work as a team. Very professional and proficient in getting the job done. Most importantly the job sight was clean when they got done. Thank you for all your hard labor and for a nic...
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Tony and his partner Austin were great to work with and I enjoyed watching them work as a team. Very professional and proficient in getting the job done. Most importantly the job sight was clean when they got done. Thank you for all your hard labor and for a nice HVAC System for our home
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By Dave on 06/06/18
We had a great professional experience from Greenwood. Their awesome team installed our Heat Pump in just a one day! Couldn't be happier with the installation.

By Stella St V. on 06/06/18
Bob, the installer was great. He walked me through all the controls and gave me extra tips on handling two units on one system and the nuances of heating Vs cooling - what to expect in terms of the transition of airflow, and setting the thermostat. Scheduling of ...
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Bob, the installer was great. He walked me through all the controls and gave me extra tips on handling two units on one system and the nuances of heating Vs cooling - what to expect in terms of the transition of airflow, and setting the thermostat. Scheduling of the installation and the follow-up walk through were not handled as well, but it was all worked out in the end. From the point of signing the contract on which I was given specific dates for the install, the dates and times were changed for Greenwood's technicians but I was not made aware and had to call the office each time to verify. Even after verifying an 8 am arrival on a Thursday, I found out that Greenwood has a regular meeting every Thursday at 9 so the tech wouldn't be there until later. Luckily the technician from their sister company, As You Wish, arrived at 8 and could provide access to the Greenwood tech so I could go to work as expected. At the time of the initial consult I specifically requested to get booked a week prior in order to accommodate the whirlwind of preparation I was working on for my best friend's wedding the last week of May, but this did not get booked as expected. It all worked out in the end and they had a supervisor contact me to alleviate any concerns, but I would recommend more communication with customers about when the services are actually scheduled - when the client needs to be home to allow access and when they can expect to be able to leave for work on those days. Like
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By Roger F. on 05/29/18
Great AC system installation. Excellent team leadership and customer communication. Team mate Bryan and Kalen worked steadily throughout the day to accomplish a complex installation. Upbeat, enthusiastic, true professionals. Went the extra mile in moving a fully lo...
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Great AC system installation. Excellent team leadership and customer communication. Team mate Bryan and Kalen worked steadily throughout the day to accomplish a complex installation. Upbeat, enthusiastic, true professionals. Went the extra mile in moving a fully loaded shelving unit and put everything back perfectly even though i had offered they didn't need to do do. Left premises cleaner than when arrived. Kalen wrapped up eith concise operation instructions and a review of materials and next steps for inspection. Overall a great job and exceeded my high expectations.
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By Pat L. on 05/28/18
Initial phone contact with Greenwood Heating and A/C was very professional. Juan B. came to the house and gave a thorough review of possible options for our heating and a/c, taking into account our needs and preferences. He gave us a good indication of what the wor...
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Initial phone contact with Greenwood Heating and A/C was very professional. Juan B. came to the house and gave a thorough review of possible options for our heating and a/c, taking into account our needs and preferences. He gave us a good indication of what the work would involve, and made it easy for us to schedule days that worked for us. The install team of Kyle and Justin arrived promptly each day, worked steadily, and kept us informed of progress. They answered all of our questions, and were courteous at all times. Could not have asked for a better experience.
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By Jason on 05/28/18
Our installer John Brown and his assistant John did a thorough and professional installation of our split AC unit. John reverified that all aspect of the installation were performed properly and professionally. They stayed until past 7 PM on the Friday before the M...
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Our installer John Brown and his assistant John did a thorough and professional installation of our split AC unit. John reverified that all aspect of the installation were performed properly and professionally. They stayed until past 7 PM on the Friday before the Memorial day holiday, and never seemed to rush to leave the site. I can confidentially recommend this company for your AC installation needs.
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By Jim R. on 05/27/18
Vlad the lead installer was excellent: 5 star Will the apprentice was good: 4 star Charles the sales rep was knowledgeable: 4 star Matt the project manager was helpful: 3 star

By Charles Y. on 05/26/18
Kalen and Bryan did a fantastic job at install our system. They made to a point to contact me each day when they were on their way out. They continually checked with us for feedback and were very informative with all the work they were doing.

By Scott A. on 05/23/18
Saif and Abi from Greenwood installed a tankless water heater and boiler in our home. They were replacing a similar unit poorly installed by a different local company and I totally wish I had called Greenwood first. I was really impressed by the quality of the wo...
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Saif and Abi from Greenwood installed a tankless water heater and boiler in our home. They were replacing a similar unit poorly installed by a different local company and I totally wish I had called Greenwood first. I was really impressed by the quality of the work by the Greenwood crew - copper piping and crimping, running of new exhaust pipes, and electrical hookup - all first-rate. Even the inspector commented on the quality of the work. The Greenwood team helped us think through a number of issues ahead of install and helped provide smart solutions to small issues that inevitably arise during installs of new plumbing equipment. Will be using them again for all our future heating and boiler needs.
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By Sid D. on 05/21/18
Kyle and Justin, installers, were very professional and knew what they were doing. I would highly recommend them. Also the sales rep was very helpful, Durant.
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Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
76 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(35 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(62 total reviews)
Bob D
24 Years
Rating:
(55 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Reggie D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
76 total reviews
By Amy C. on 05/07/18
Reggie serviced our AC Unit/Water heather and furnace last week. He was professional, kind, knowledgeable and a delight to interact with. Greenwood should be proud to have him as one of their techs/reps

By Jamie C. on 03/02/18
I haven't had my furnace serviced in 10 years and when it went out, Reggie was there to help. His expertise allowed him to quickly identify the problem and replace a part. He was polite, courteous, and provided excellent coaching and tips to avoid future issues. ...
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I haven't had my furnace serviced in 10 years and when it went out, Reggie was there to help. His expertise allowed him to quickly identify the problem and replace a part. He was polite, courteous, and provided excellent coaching and tips to avoid future issues. Overall his customer service was phenomenal!
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By steve f. on 02/22/18
Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. I...
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Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. If you have the chance for Reggie to work on your furnace you'll be in great hands!
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By Tom P. on 02/20/18
Reggie came and did service/maintenance for the furnaces in two houses. He was punctual, friendly, and articulate in explaining all aspects, and was also helpful in coordinating an appointment to get an estimate for a new furnace. Great work!

By Susan F. on 01/10/18
I had my first annual service for my furnace and it was a very good experience. Reggie walked me through everything he did, patiently provided me training on use of my thermostat and was genuinely kind. Great customer service!

By Tim c. on 01/03/18
Class act from beginning to end. Gracious, polite upon arrival, receptive to all questions, did his job and was gone. Bam! As it could be, as is should be , as it was!

By Marty B. on 11/03/17
Reggie was incredibly helpful, very knowledgeable, and even more friendly! Thanks Reggie for all your help! Great Service and was able to get to us early!

By sandy b. on 10/30/17
Reggie came on time and did a great job! Very personable and provided detailed information regarding our heating problem.

By Sarah B. on 10/17/17
Reggie came to my house on a service call. He was the most pleasant part of my entire day. He is a very professional, kind, and attentive employee. He listened well to my explanation of the problem, serviced the heater, fixed the problem, and explained it to me. ...
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Reggie came to my house on a service call. He was the most pleasant part of my entire day. He is a very professional, kind, and attentive employee. He listened well to my explanation of the problem, serviced the heater, fixed the problem, and explained it to me. What else could anyone ask for? Sure appreciate his work. thanks!
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By Joan B. on 09/27/17
Reggie was on time, courteous, extremely knowledgeable. He took the time to explain the heating system to me.

By Faye C. on 09/22/17
Reggie was amazing--incredibly knowledgeable, professional, and friendly!

By allison on 09/11/17
I called Greenwood Heating for annual furnace maintenance and requested an appointment online. On the day I scheduled, Reggie called to check if he could show up early. He was professional and courteous, and kept me well informed. He made sure to explain what he'd ...
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I called Greenwood Heating for annual furnace maintenance and requested an appointment online. On the day I scheduled, Reggie called to check if he could show up early. He was professional and courteous, and kept me well informed. He made sure to explain what he'd be doing and what red flags he'd look for. Since I have an older furnace he walked me through what to expect down the line.
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By David G. on 09/08/17
Reggie did an excellent job fixing my heat pump. He quickly diagnosed the problem and replaced the broken part. He did not try to upsell. Overall, Reggie was highly competent, patient, professional and personable.

By Jodie K. on 08/31/17
We have a brand new townhome and unfortunately have been struggling with the builder to get things fixed that were under warranty. We finally got them to agree to pay for Greenwood to come in (the contractor who installed our Mitsubishi Mr Slim system was no longer...
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We have a brand new townhome and unfortunately have been struggling with the builder to get things fixed that were under warranty. We finally got them to agree to pay for Greenwood to come in (the contractor who installed our Mitsubishi Mr Slim system was no longer available). Greenwood and Reggie were a breathe of fresh air, honest, responsive, and determined to identify the problem. Reggie worked hard to identify the problem and ensure that they could fix it. At one point they thought it might be necessary to open the walls, thankfully that wasn't the case, but they had drywall people lined up to do the repairs if necessary. While I hope we don't have any further problems, I won't hesitate to call Greenwood if we do, and recommend them to anyone looking for an install or repair. We
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By Paula T. on 08/18/17
Reggie arrived on time, was courteous, efficient and professionally represented his company. We had our maintenance scheduled and completed within two days.

By Scott W. on 08/11/17
My Daikin mini-split needed attention - called Wednesday evening and the issue was fixed by Friday morning. Technician Reggie D. was an all-star - on time (early, in fact), courteous, kind, knowledgeable - in short, a total professional.

By Joby T. on 07/17/17
After calling many heating and air companies that would not service my roof unit, Greenwood sent out Reggie who was very polite and honest and had us back up and running in less than an hour. Thanks!

By Lois L. on 07/14/17
Reggie did a great job in diagnosing an ongoing problem with our heat pump. He looked up the error code before he arrived so came armed with potential solutions!!

By Janice B. on 07/09/17
Reggie recognized immediately what the problem with our furnace was and was able to correct the situation. He was sincerely polite throughout. We were both comfortable with his workmanship and with his style. We plan to ask for him for future annual services.

By Gabriella M. on 06/25/17
We have our furnace serviced annually by technicians from Greenwood Heating, and we have always been pleased. Reggie was notably courteous, attentive and thorough. He called to let us know when to expect his arrival, and he came on time. His work was efficient a...
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We have our furnace serviced annually by technicians from Greenwood Heating, and we have always been pleased. Reggie was notably courteous, attentive and thorough. He called to let us know when to expect his arrival, and he came on time. His work was efficient and he gave us a clear and detailed explanation of everything he had done and what we could expect for the long-term care of our furnace. We were very grateful for his demeanor and his professionalism. Thank you, Reggie!
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