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By archelle c. on 08/14/18
Had a great experience working with Kalen and Carlos at Greenwood Heating & Air. They arrived promptly at 8:00 AM each morning to start the install of our Mitsubishi Ductless Mini Split units, one in the living room and one in the upstairs bedroom. I changed my min...
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Had a great experience working with Kalen and Carlos at Greenwood Heating & Air. They arrived promptly at 8:00 AM each morning to start the install of our Mitsubishi Ductless Mini Split units, one in the living room and one in the upstairs bedroom. I changed my mind the day of the install because the floor unit was bigger than I expected and Kalen took it all in stride. He notified the office and they sent a different unit the same day to keep the install on track. They also spent the better part of the two day install on a 40 foot ladder to reach the upstairs bedroom. Not ideal, but it was the location I wanted and they got it done. Love my new units and loved working with Greenwood!
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By Cynthia J. on 08/10/18
Sean Barnes, Matt & crew installed a Mitsubishi ductless AC unit in my home today & I cannot say enough about the great job they did. I received a phone call from Sean telling me approximately when he would arrive, followed by a confirming text message from the off...
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Sean Barnes, Matt & crew installed a Mitsubishi ductless AC unit in my home today & I cannot say enough about the great job they did. I received a phone call from Sean telling me approximately when he would arrive, followed by a confirming text message from the office. Sean arrived exactly when expected, was polite, organized and very knowledgeable. He walked me through the installation process making sure I had no questions. The electric crew arrived, did what they needed to do, cleaned up after themselves, explained what they had done and left. Sean & Matt finished up, also cleaning up after themselves, explained the unit & remote to me, making sure I understood & had no questions. I’m sitting comfortably in a room that is usually 85 degrees on warm days writing this review. Thank you Sean, Matt & crew & Greenwood Heating & Air. Outstanding job! I will gladly recommend you to all my friends.
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By Joe on 08/10/18
We have had a very complex furnace installation caused by old townhouse construction, a crawl space location for the furnace and several remodels that altered the wiring for the furnace. Greenwood creatively handled each obstacle with a positive attitude, very com...
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We have had a very complex furnace installation caused by old townhouse construction, a crawl space location for the furnace and several remodels that altered the wiring for the furnace. Greenwood creatively handled each obstacle with a positive attitude, very competent workmanship and impressive communication skills. Mathew Parent returned to sort out issues with the thermostat as well as to address concerns about loud exhaust venting noise. He remedied the problem after a thorough investigation and helped us understand the issues as well as how to use the functions of the thermostat more efficiently. We are very pleased with Greenwood Heating and all of the people we have worked with--especially Mathew. We highly recommend Greenwood Heating.
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By Jim V. on 08/09/18
When we contacted Greenwood Heating & Air Conditioning requesting a quote on the installation of an air conditioner, a sales rep visited our home and provided the quote within a week of calling. Once we decided to move forward with Greenwood, they scheduled the in...
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When we contacted Greenwood Heating & Air Conditioning requesting a quote on the installation of an air conditioner, a sales rep visited our home and provided the quote within a week of calling. Once we decided to move forward with Greenwood, they scheduled the installation within a week. The installer was Jim K and he was very professional, knowledgeable and friendly. He was on time and completed the installation quickly. He then took time to explain everything that was done and even helped explain how to use the Nest thermostat, that we had not used before. It was just a great experience all around. I highly recommend Greenwood Heating & AC.
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By Yvonne F. on 08/09/18
Tyler did a good job and explained everything when he finished.He and his helper made sure everything was cleaned up before they left.

By Shaun on 08/09/18
Great job- thank you

By arlenecbell on 08/08/18
See what I wrote

By Deborah W. on 08/07/18
We had a new, whole-house, heat pump added to our existing heating and air-conditioning system. The work was done on schedule and for the quoted price, and we are very pleased with the result. We had one small problem that arose after the installation (it turned ...
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We had a new, whole-house, heat pump added to our existing heating and air-conditioning system. The work was done on schedule and for the quoted price, and we are very pleased with the result. We had one small problem that arose after the installation (it turned out to be just a thrown fuse switch), and Greenwood sent someone out right away to troubleshoot and fix the problem, without charge. We've been using Greenwood for over 20 years, in three different houses, and are very satisfied with the service we have received.
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By Claudia B. on 08/07/18
Don was exceptional! Very professional, knowledgeable, polite and efficient. Will definitely continue to use Greenwood Heating again!

By Francine S. on 08/07/18
I wrote on BBB - I had the best service ever. Mark went out of his way to make sure all was perfect!

By Lisa M. on 08/05/18
Greenwood Heating and A/C did great at getting my ducts cleaned. Frej came out and did a thorough job, even came back a few days later just to double check an item. I use Greenwood Heating and A/C for my annual service and will now use for my duct cleaning as well...
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Greenwood Heating and A/C did great at getting my ducts cleaned. Frej came out and did a thorough job, even came back a few days later just to double check an item. I use Greenwood Heating and A/C for my annual service and will now use for my duct cleaning as well. A good job at a reasonable price I think.
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By Steven G. on 07/27/18
Wow! I'm not sure I've ever been happier with an experience like this. Every step of the way from start to finish. Juan was extremely responsive and accommodating. We had other people come by to give bids and he was the only one who looked at our site proactively a...
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Wow! I'm not sure I've ever been happier with an experience like this. Every step of the way from start to finish. Juan was extremely responsive and accommodating. We had other people come by to give bids and he was the only one who looked at our site proactively and made the appropriate recommendations. John Brown was the man who installed the system with the help of a good guy whose name I can't recall. They were extremely professional, conscientious, respectful, courteous and knew exactly what they were doing. You know it isn't that hard to good but it isn't easy to be excellent. Thank you Greenwood- Juan and John & kind apprentice guy.
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By Jian Wei W. on 07/27/18
Excellent service. Very friendly. Highly recommended

By Aidan A. on 07/26/18
Ben checked our AC system and got all the components shiny, clean and serviced. He was friendly and helpful—even offering to help move furniture back into position! All in all, a very positive experience.

By Mike M. on 07/20/18
Greenwood sent Quinton S. out to repair my air conditioning. The service response was excellent. Quinton was very professional and knowledgable. He resolved my problems and I was very pleased with service and his approach to taking care of the job. I am sold on Gre...
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Greenwood sent Quinton S. out to repair my air conditioning. The service response was excellent. Quinton was very professional and knowledgable. He resolved my problems and I was very pleased with service and his approach to taking care of the job. I am sold on Greenwood based on his service and how my air conditioner was resolved. In addition I felt as though the price was very fair and appreciated suggested service to maintain our homes heating and air conditioning system. Quinton and Greenwood are the best.
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By Richard A. on 07/14/18
Kalen and Brian installed a new mini-split system for us today. I must say they did an outstanding job. They phoned prior to arrival and were on-time (actually early) and were very courteous. Both always checked shoes, etc. before entering the home and were very...
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Kalen and Brian installed a new mini-split system for us today. I must say they did an outstanding job. They phoned prior to arrival and were on-time (actually early) and were very courteous. Both always checked shoes, etc. before entering the home and were very respectful of our property. Went over in detail how the install was to progress, where everything was going to be placed, and they cleaned up prior to leaving and left all manuals and gave us operating lessons. The job was completed quickly and with no issues. Would use the company again as it is very professionally run, all the way from initial phone inquiry, sales, and now install.
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By TOM M. on 07/13/18
Excellent customer service by all crew members. Courteous and respectful. Helpful. Made quick work out of installing new outdoor unit and modifying furnace ducting to receive new condenser. Job well done!

By Rob B. on 07/12/18
We really appreciated the knowledgeable, prompt, and honest service we received from Quinten for our heat pump troubles. His input definitely helped us move forward with a solution. Well done! Thank you!

By Jeremy M. on 07/10/18
There was a problem with the installation I didn't realize until after the crew was done and Greenwood responded quickly and made sure my supply lines were going to fit my remodel. This wasn't something they would have known with this installation at the time, howe...
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There was a problem with the installation I didn't realize until after the crew was done and Greenwood responded quickly and made sure my supply lines were going to fit my remodel. This wasn't something they would have known with this installation at the time, however as my remodel progressed I need them to come back out. They responded within a week and were a pleasure to work with. My compliments to Bob D and team.
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By MIke B. on 07/06/18
I was looking for a ductless Heating and A/C unit and after speaking to and receiving quotes from a number of companies, I decided to go with Greenwood. It was a pleasure working with Juan for the pricing. He knew his products and I felt comfortable with the recomm...
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I was looking for a ductless Heating and A/C unit and after speaking to and receiving quotes from a number of companies, I decided to go with Greenwood. It was a pleasure working with Juan for the pricing. He knew his products and I felt comfortable with the recommendations he made for our system. The installation went very smoothly, thanks to John and his partner. They were experienced, dedicated and were very respectful of our house. When the installation was completed, John spent time with us to insure we knew how it worked and how to get the most out of it. I am very happy with the product and the quality of the install team. I'm glad I chose Greenwood heating & A/C!
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206-784-1818

Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
76 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Kalen H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
30 total reviews
By archelle c. on 08/14/18
Had a great experience working with Kalen and Carlos at Greenwood Heating & Air. They arrived promptly at 8:00 AM each morning to start the install of our Mitsubishi Ductless Mini Split units, one in the living room and one in the upstairs bedroom. I changed my min...
(View More)
Had a great experience working with Kalen and Carlos at Greenwood Heating & Air. They arrived promptly at 8:00 AM each morning to start the install of our Mitsubishi Ductless Mini Split units, one in the living room and one in the upstairs bedroom. I changed my mind the day of the install because the floor unit was bigger than I expected and Kalen took it all in stride. He notified the office and they sent a different unit the same day to keep the install on track. They also spent the better part of the two day install on a 40 foot ladder to reach the upstairs bedroom. Not ideal, but it was the location I wanted and they got it done. Love my new units and loved working with Greenwood!
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By Richard A. on 07/14/18
Kalen and Brian installed a new mini-split system for us today. I must say they did an outstanding job. They phoned prior to arrival and were on-time (actually early) and were very courteous. Both always checked shoes, etc. before entering the home and were very...
(View More)
Kalen and Brian installed a new mini-split system for us today. I must say they did an outstanding job. They phoned prior to arrival and were on-time (actually early) and were very courteous. Both always checked shoes, etc. before entering the home and were very respectful of our property. Went over in detail how the install was to progress, where everything was going to be placed, and they cleaned up prior to leaving and left all manuals and gave us operating lessons. The job was completed quickly and with no issues. Would use the company again as it is very professionally run, all the way from initial phone inquiry, sales, and now install.
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By TOM M. on 07/13/18
Excellent customer service by all crew members. Courteous and respectful. Helpful. Made quick work out of installing new outdoor unit and modifying furnace ducting to receive new condenser. Job well done!

By Jane on 06/26/18
Very happy with installation of my almost silent heat pump! Thank you Kalen H.!

By Nicole M. on 06/24/18
Kalen and team did an excellent job installing our ductless air-conditioning. They were clean, efficient and great to deal with. Would highly recommend!

By Matt K. on 06/19/18
Kalen and Bryan did a ton of great work installing my new Trane furnace and AC unit. They were very professional and courteous. They also were very helpful in answering any questions I had, and showing me how all my new equipment works. Thank you guys for your hard work!

By Roger F. on 05/29/18
Great AC system installation. Excellent team leadership and customer communication. Team mate Bryan and Kalen worked steadily throughout the day to accomplish a complex installation. Upbeat, enthusiastic, true professionals. Went the extra mile in moving a fully lo...
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Great AC system installation. Excellent team leadership and customer communication. Team mate Bryan and Kalen worked steadily throughout the day to accomplish a complex installation. Upbeat, enthusiastic, true professionals. Went the extra mile in moving a fully loaded shelving unit and put everything back perfectly even though i had offered they didn't need to do do. Left premises cleaner than when arrived. Kalen wrapped up eith concise operation instructions and a review of materials and next steps for inspection. Overall a great job and exceeded my high expectations.
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By Charles Y. on 05/26/18
Kalen and Bryan did a fantastic job at install our system. They made to a point to contact me each day when they were on their way out. They continually checked with us for feedback and were very informative with all the work they were doing.

By sean n. on 05/02/18
Kalen and Brian were amazing! Best service ever!

By Ed M. on 04/02/18
I had a very good experience with Greenwood when my furnace went out, from the sales rep to the installer (Kalen), everyone showed up when they said they would and were quick and courteous. Kalen was very patient explaining the operation of the new furnace.

By Scott K. on 03/02/18
I've worked with many contractors on our large project. Kalen with Greenwood Heating is one of the most professional people I have worked with. He is excellent at his job cares about what he does. He worked with me not only on the functionality but also the aesthetics of the install.

By Brice on 02/23/18
Gave me the best quote for the job and did quick work. Install was well done and the team communicated well throughout the process.

By Kevin T. on 02/15/18
Wonderful service all around. From start to finish, I was very impressed with the quality of work. Kalen, Brian, and the rest of the install team were professional, courteous, extremely efficient, and very knowledgeable. Highly recommended.

By Richard T. on 02/12/18
Kalen and his associate did an excellent job installing my new heating system. They removed my old oil furnace and hot water heater and installed a new heat pump, air handler and electric hot water heater. The day they did this it was pitching rain and the muddy ...
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Kalen and his associate did an excellent job installing my new heating system. They removed my old oil furnace and hot water heater and installed a new heat pump, air handler and electric hot water heater. The day they did this it was pitching rain and the muddy condition for bring in the new equipment and removing the old was quite a challenge for them due to the access to my basement. They were polite, knowledgable and punctual and when finished they left the area clean. Highly recommend Greenwood.
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By Richard T. on 01/30/18
I am very impressed with the two technician that installed my heating system. Kalen and his assistant Brian worked in adverse conditions getting my old oil heating system out of my daylight basement and up a muddy hill and then bring the new equipment down. They ...
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I am very impressed with the two technician that installed my heating system. Kalen and his assistant Brian worked in adverse conditions getting my old oil heating system out of my daylight basement and up a muddy hill and then bring the new equipment down. They did a beautiful job on the installation and left the area clean and litter free. Both men were very pleasant and patient in the explanation of the heating system. I highly recommend Greenwood Heating and Air.
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By Amit G. on 12/29/17
Epic service. Super courteous. Kalen was focused on getting the right thing done for my house, listed carefully to my needs, and implemented the best solution. Super happy by the service and would recommend w/out an iota of doubt.

By Joseph U. on 12/23/17
(no comment)

By Jace B. on 11/25/17
(no comment)

By margaret mary O. on 11/17/17
Write Review Here...I am so impressed and grateful for the excellent, courteous and friendly service i received from Mr. Kalen Hembrecht and Mr. Brian Sales on the installation of my new furnace!! They both were so professional and helpful! They worked so efficient...
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Write Review Here...I am so impressed and grateful for the excellent, courteous and friendly service i received from Mr. Kalen Hembrecht and Mr. Brian Sales on the installation of my new furnace!! They both were so professional and helpful! They worked so efficiently and left my home in a perfectly clean state!! It was a delight and my new furnace is so quiet and very efficient! Greenwood Heating is a ️️️️️ business!! Thanks again, Customer Margaret “ Muggs” O’Neil
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By Alex S. on 10/13/17
I recently worked with Greenwood Heating to upgrade an old gas furnace to a Mitsubishi heat pump system. Rod served as my comfort advisor and was very knowledgeable and friendly. He did a great job explaining the pros and cons of each option and was always happy to...
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I recently worked with Greenwood Heating to upgrade an old gas furnace to a Mitsubishi heat pump system. Rod served as my comfort advisor and was very knowledgeable and friendly. He did a great job explaining the pros and cons of each option and was always happy to answer my questions. Kalen served as the lead installer and was both prompt and polite. The install went smoothly over two days and I am happy with the results so far. Greenwood Heating was a pleasure to work with and I would recommend them to others.
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