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By ED J. on 01/19/19
Tony and Frisco did a great job installing the new Furnance.

By don-kara_st@msn.com on 01/09/19
Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the...
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Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the new furnace installed and I appreciate all their efforts. They also helped us modify the amount of air flow going into one room that previously had too much air flow. I would highly recommend them for your next furnace installation.
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By Stephen E. on 01/08/19
John B**** and his crew did an outstanding job of installing our ductless heating/cooling system. They were efficient, courteous, took time to explain the features and functions, cleaned up all of their stuff. John was fabulous! Really knows his stuff and did an outstanding job!!

By Kraig on 01/07/19
Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. ...
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Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. Tony and his parter Francisco were top notch and their desire to do it right was very much appreciated! Highly recomended and if you can, ask for Tony and Francisco.
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By Zee S. on 01/04/19
Quinten did a great job -- diagnosed and fixed the problem promptly. Very personable and friendly. And thanks for the "bonus."

By T O. on 01/04/19
Great service from Greenwood Heating and Air. John, Thomas and Zach arrived early in the day to put in the new furnace. I was so grateful for their fast and efficient service. I also noted several others who were helpful getting heat back on!

By Melissa D. on 01/02/19
Fabulous team installed my new gas furnace. Polite, friendly and cleaned up my messes along with the little dust they created! Also, so sweet to my two old pups - greeting them and letting them sniff around the site. Many thanks!

By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By Ted K. on 12/28/18
I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and...
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I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and returned promptly to complete the repair. I was so impressed that I signed up for their annual service agreement.
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By Jennifer M. on 12/28/18
Saif & Tim installed a new combi boiler for me between Christmas and New Year's - they did a quick and neat job, kept me informed with how it was going & answered any questions I had along the way. Very happy!

By Elmer B. on 12/27/18
Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input ...
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Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input I may have had. Throughout the day, they both continued to work very diligently and professionally. The post job cleanup was good, and so was the completion rundown I was given to inform me of what I needed to know. Both installers do a great job representing Greenwood and are a credit to your company.
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By Bailey & Jake H. on 12/26/18
Tony and Francisco's team were professional and wonderful to work with. They kept us updated on the project timeline and worked hard to complete project on time. Overall a great experience with Greenwood and would highly recommend choosing them for your home heating and a/c needs!

By Susan B. on 12/22/18
Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they wer...
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Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they were very careful of the walls. Imran did the analysis of my repair options (the furnace was not working) and replacement options. He was clear, thorough, and did not pressure me on the decision to repair or replace the furnace. He provided very helpful information about the problem with the most high efficient furnace option because it requires plastic piping and cannot be vented through the chimney. Given the physical layout of my home and codes there was not any good option for venting. I would highly recommend GreenWood. They have been my service provider for many years.
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By Tom A. on 12/21/18
Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going o...
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Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going over the details of the work they did. Both Tyler and Tom were pleasant to work with. We are very happy with the results! Thank you!
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By Tiffany J. on 12/19/18
Tony B. did an excellent job installing our water heater. On time, was on schedule and let me know how the progress was going. He left the area clean when he left. Very knowledgeable and would have Greenwood heating come back.

By Valerie C. on 12/18/18
Chris C and his associate went above and beyond the call of duty. Prompt, very courteous and patient, left the site cleaner than when they arrived ( ha! ), did a great job! An excellent experience.

By Karen on 12/17/18
Easy to work with and helpful in addressing questions.

By Deborah T. on 12/16/18
GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Franci...
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GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Francisco did the installation and they could not have been better. Arrived when expected, did a fantastic installation and kept us posted on the progress. Plus they are very enjoyable and professional! I can’t say enough good things about this company!
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By Bradley J. on 12/11/18
Fast emergency service on a Saturday, great work, great advice, great customer service.
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206-784-1818

Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
79 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Hicham M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
83 total reviews
By Rich R. on 02/18/18
Hicham came by for annual service and fixed an annoying fan noise while he was here. Great service.

By Marion V. on 01/09/18
Hicham, our Greenwood service pro, was friendly, thorough, and knowledgeable. He provided us with helpful tips to keep our furnace working and in tip top shape. We highly recommend Greenwood Heating and Air.

By Martin H. on 12/15/17
We were having difficulty with air flow in our home HVAC system. Hicham came out and persisted until the problem was solved, including doing a good maintenance job. Very nice to work with and very helpful.

By Kelly B. on 12/09/17
Our furnace was running but we were not getting heat. Called for a regular appt and was told it would be a week, but if I didn’t mind paying more for emergency service, I could try the on-call emergency tech after 5:30 pm. (Extra $50–worth it when it’s gettin...
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Our furnace was running but we were not getting heat. Called for a regular appt and was told it would be a week, but if I didn’t mind paying more for emergency service, I could try the on-call emergency tech after 5:30 pm. (Extra $50–worth it when it’s getting down into the 30s at night.) Hicham was able to come by in roughly an hour, diagnosed and fixed our problem, and was happy to explain everything as well as make suggestions for better efficiency. Super personable and all around awesome service guy!
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By Barb B. on 12/06/17
HIcham was quite thorough and explained in detail the specifics of how my furnace was performing.

By Claudia B. on 10/23/17
Hicham did a great job doing annual maintenance and cleanup, replacing the electronic filter and thermostat. I was very pleased that service was scheduled quickly. He carried all parts in his truck and the heat was back on soon. He was very knowledgeable of the wor...
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Hicham did a great job doing annual maintenance and cleanup, replacing the electronic filter and thermostat. I was very pleased that service was scheduled quickly. He carried all parts in his truck and the heat was back on soon. He was very knowledgeable of the workings of the Lennox gas furnace.
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By Nick on 10/10/17
Hicham came and fixed my furnace within just a few minutes. He was knowledgeable about the options I have for my furnace as it nears its end of life. I certainly will keep them on the short list when it comes time to purchase a new unit.

By Marnie C. on 10/10/17
Hicham was great! He called about half an hour before his arrival and showed up right on time. He said he'd been to our house to do our yearly maintenance before, so he knew the layout. He also recommended that we have our ducts cleaned (we know we're WAY overdu...
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Hicham was great! He called about half an hour before his arrival and showed up right on time. He said he'd been to our house to do our yearly maintenance before, so he knew the layout. He also recommended that we have our ducts cleaned (we know we're WAY overdue!) and gave us a price quote before he left. We were extremely pleased with his service.
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By Mike D. on 09/25/17
Hicham M. -Service Technician, has been to our place a couple of times. He has been very helpful, and seems to know and understand what he is doing, and is able to explain it. He has suggested things that will further encourage us to do our part to maintain a good ...
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Hicham M. -Service Technician, has been to our place a couple of times. He has been very helpful, and seems to know and understand what he is doing, and is able to explain it. He has suggested things that will further encourage us to do our part to maintain a good working system. While also making sure our system is within proper specs, and even tested our backup system.
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By John H. on 09/17/17
Hicham did an excellent and I would highly recommend him.

By Terry F. on 09/08/17
Great service! Our service pro, Hicham, was very professional and knowledgeable. Will most definitely use these guys exclusively going forward.

By Terry F. on 09/08/17
Great service! Our service pro, Hicham, was very professional and knowledgeable. Will most definitely use these guys exclusively going forward.

By DonCadieux on 08/23/17
I just had both furnace and heat pump serviced by tech Hicham. He carried out his job with absolute professionalism. Plus He explained what he did and cleaned up all areas. I want TOO thank him for a job well done.

By Caroline S. on 06/03/17
Hicham was patient, efficient and helpful. Excellent service.

By david p. on 05/13/17
Hicham at Greenwood Heating and A/C was great! Super courteous, prompt, knowledgeable, and just as important, honest. A simple proactive part replacement was going to be super expensive, and he was honest in that it was not as important as the cost was going to be ...
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Hicham at Greenwood Heating and A/C was great! Super courteous, prompt, knowledgeable, and just as important, honest. A simple proactive part replacement was going to be super expensive, and he was honest in that it was not as important as the cost was going to be high and recommended replacement when the part actually failed (which might be never). Love this place.
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By Jon S. on 05/06/17
Hicham was prompt, professional, and personable. Good job, Greenwood!

By dave l. on 05/05/17
thanks for coming out today greenwood, hicham did a fantastic job and was very professional, courteous and answered any of my questions. mel in dispatch was also as easy to talk to as she was in working with my tight schedule! i will certainly have greenwood back a...
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thanks for coming out today greenwood, hicham did a fantastic job and was very professional, courteous and answered any of my questions. mel in dispatch was also as easy to talk to as she was in working with my tight schedule! i will certainly have greenwood back as well as referrals to friends and family
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By Ken D. on 04/27/17
I have been a customer of Greenwood Heating for several years and always have good service. I recently had my furnace and heat pump serviced and the technician arrived on time and did a great job.

By Charles Goggio J. on 04/24/17
Hicham, Greenwood Heating service technician, arrived on time and performed the annual service and MERV 16 filter component (two filters and 6 UV lights) replacement. Hicham performed the annual service tasks very well. I had informed the scheduler when scheduling ...
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Hicham, Greenwood Heating service technician, arrived on time and performed the annual service and MERV 16 filter component (two filters and 6 UV lights) replacement. Hicham performed the annual service tasks very well. I had informed the scheduler when scheduling the service that a certain part number filter service kit is needed, Hicham arrived without the kit. He made special arrangements to have the kit picked up from Lennox in Kent and delivered to him at my home so he could complete the required annual service during this one appointment. I appreciated his making arrangements to obtain the kit so I only had to be available for this one visit. My thanks to Hicham for providing an excellent and efficient annual service visit to a satisfied customer.
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By Barbara S. on 04/19/17
Thank you Greenwood Heating and Air for your fast service. Hicham was the technician who was very professional and helpful.
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