CALL TO SCHEDULE
206-784-1818
By Mary S. on 11/19/18
This is for Mark and Stephan for their knowledge and customer service. Mark came out on Friday 11/16 to do an annual checkup on our Greenwood installed heater and did a lovely job and made some suggestions. The next morning the heat did not come on and I figured ...
(View More)
This is for Mark and Stephan for their knowledge and customer service. Mark came out on Friday 11/16 to do an annual checkup on our Greenwood installed heater and did a lovely job and made some suggestions. The next morning the heat did not come on and I figured it had to do with the condensation pump that Mark had kindly hooked up to the furnace right before he left. Called the emergency number and the person I spoke to said she would have the on-call technician call me before coming out. Stephan called Mark and they figured it was the condensation pump hook-up that was probably the issue. When Stephan called me I suggested he see if he could walk me through unhooking the pump from the heater so he would not have to make a trip out. He was very patient with me and I was able to do it and the furnace turned on. Mark also called us Sunday morning to make sure the heat was on as he was very concerned. Both of these employees were great. Thanks
(View Less)

By nick s. on 11/12/18
the service of Reggie D was very professional , answered all our guestions, was on time, he called before arrival ,we will call him to service our heater again and recommend him to others. sincerely Nick Santora

By Masami B. on 11/07/18
The Greenwood salesman (Rod) was very informational and after our appointment immediately set up an installation date to replace my broken furnace. Jim the technician was also friendly and quickly set up the new furnace in my home. He helped to set up my thermostat...
(View More)
The Greenwood salesman (Rod) was very informational and after our appointment immediately set up an installation date to replace my broken furnace. Jim the technician was also friendly and quickly set up the new furnace in my home. He helped to set up my thermostat as well and I am very satisfied with my purchase.
(View Less)

By Tom C. on 10/21/18
John B. and his crew did an install of split ductless heat pump system for us this weekend. They were on time, courteous and very professional. The installation went very smoothly and John did a great job communicating with us during the process. So far the syste...
(View More)
John B. and his crew did an install of split ductless heat pump system for us this weekend. They were on time, courteous and very professional. The installation went very smoothly and John did a great job communicating with us during the process. So far the system seems to be working as advertised. Our overall experience with Greenwood has been excellent, starting with Juan who was our initial contact for the estimate and who was always very responsive to all of our questions. Everyone we have interacted with from their company has been very helpful and I would feel comfortable recommending them to a friend.
(View Less)

By Dennis S. on 10/19/18
We had a great experience working with Alan, Voladymyr, and Jeff. All of them were very professional. They were able to schedule us for an install of a new heater and ductwork within two weeks of a quote. The new system looks and seems to work great! They weren’...
(View More)
We had a great experience working with Alan, Voladymyr, and Jeff. All of them were very professional. They were able to schedule us for an install of a new heater and ductwork within two weeks of a quote. The new system looks and seems to work great! They weren’t the cheapest quote, but seemed to be more knowledgeable about the work needed. I really appreciated them taking the time to explain what was being done, too.
(View Less)

By Alana R. on 10/09/18
Reggie D. serviced my furnace and provided excellent customer service, explaining all I needed to know about maintenance and the functioning of the furnace.

By Bryan L. on 10/08/18
Looks and works great. Guys were helpful, courteous, and careful. Thanks Tyler and crew.

By Steve R. on 10/04/18
Recently had Greenwood Heating & AC install heat pump in my upstairs. They came to house and bid while still in my house. They called every step of install. Their workers all called and left messages when coming for and during install. Their price at end of job was...
(View More)
Recently had Greenwood Heating & AC install heat pump in my upstairs. They came to house and bid while still in my house. They called every step of install. Their workers all called and left messages when coming for and during install. Their price at end of job was exactly as bid although I feel some curves were thrown. All of their technicians were great, friendly, polite. They installed in 3 days! Done! I can't say enough about how they handled the whole transaction. Unbelievable. Kalin H stood out as my lead onsite. Very tight team.
(View Less)

By Gene H. on 10/04/18
We're very happy with the service we received from the team led by Tyler. He showed up when he said he would, was communicative, and the work is neat and tidy. This install couldn't have been easier. Thanks!

By adora m. on 09/27/18
Customer is under Tom McPharlin on 2302 S Judkins St. Anyway, didn't recall the installer. The only thing I can say about those who installed is - they did not clean up after and did not return trash bins to original spots; also my neighbors complained blockage in common driveway.

By Chase M. on 09/18/18
Kalen, Carlos and Matthew installed a new Trane furnace and Trane multiphase air conditioner at my home. The work was meticulous and they provided thorough testing and education before they finished the job. I'm impressed by their attention to detail and their resp...
(View More)
Kalen, Carlos and Matthew installed a new Trane furnace and Trane multiphase air conditioner at my home. The work was meticulous and they provided thorough testing and education before they finished the job. I'm impressed by their attention to detail and their response to all my questions. Five stars!
(View Less)

By Sherry H. on 09/18/18
Thomas and Tyler D very perfecianal and knew everything. Great installers

By Kevin B. on 09/17/18
Tony and Brian did a great job. On time, conscientious, and hard workers. Recommend them to anyone!

By beth g. on 09/14/18
From the time that someone came online to chat with me to the time that the job was completed, everyone at Greenwood was professional, competent, friendly and efficient. We are completely satisfied with the job that was done, which was the addition of 3 mitsubishi...
(View More)
From the time that someone came online to chat with me to the time that the job was completed, everyone at Greenwood was professional, competent, friendly and efficient. We are completely satisfied with the job that was done, which was the addition of 3 mitsubishi units to our home. Volodymyr was awesome- took his time, made sure everything worked and stayed past 7pm to make sure we were happy. The electrician arrived on time and the job was completed in the time that they said it would take. They were very professional, cleaned everything up and were very careful when moving around our house. I would definitely recommend Greenwood to anyone looking for an air conditioner or heating unit and if we decide we need anything else along those lines, we will absolutely be calling Greenwood!
(View Less)

By MARTIN S. on 09/12/18
Kalen H. (and Carlos) removed two old and installed two new A/C units at my residence during the past 3 days. The quality of their work was superb. It was obvious that they were competent in this job and were willing to answer any and all questions. And the job sit...
(View More)
Kalen H. (and Carlos) removed two old and installed two new A/C units at my residence during the past 3 days. The quality of their work was superb. It was obvious that they were competent in this job and were willing to answer any and all questions. And the job site was totally cleaned up before they left. Lastly, with their sense of humor and personalities, it was just plain fun having them around as the job progressed. I highly recommend Greenwood Heating and Air Conditioning and specifically, Kalen H. (and Carlos).
(View Less)

By Bill W. on 09/10/18
Great service, friendly people, on time.

By Christa O. on 09/07/18
Greenwood did a fantastic job of installing a new furnace and thermostat in my home. The technicians showed my spouse and I how to use the thermostat in an easy-to-understand manner, and before they left they even vacuumed the floor of the area in the house where t...
(View More)
Greenwood did a fantastic job of installing a new furnace and thermostat in my home. The technicians showed my spouse and I how to use the thermostat in an easy-to-understand manner, and before they left they even vacuumed the floor of the area in the house where they worked! This wasn't the first time I've used their services, and it won't be the last. I highly recommend Greenwood Heating & A/C.
(View Less)

By Nancy E. on 09/06/18
I was most impressed with the professionalism of this company from the first time I contacted them. Rob, the man who came to look and bid my project, was wonderful. He took all the time I needed to understand how different components worked and what it meant to ...
(View More)
I was most impressed with the professionalism of this company from the first time I contacted them. Rob, the man who came to look and bid my project, was wonderful. He took all the time I needed to understand how different components worked and what it meant to add AC to my system. The info he left with the bid was most helpful and informative. I was really happy with your company's warranties. Volodymyr and the other workers here (one was named Jeff) were most pleasant and came to work and to get the job done in a timely fashion. They answered all my questions and never made me feel I was bothering them. I have never had workmen at my home who were so neat and thoroughly cleaned up before they left on both days. I would certainly recommend this company. The quality of the workmanship and the people involved definitely deserve five stars.
(View Less)

By Kenan C. on 08/30/18
very glad i had greenwood heating installed my new gas furnace... they were on time and got the job finished when promised.... Kalen H and his assistant we very professional and personable.. I liked how they explained each step before doing it throughout the enti...
(View More)
very glad i had greenwood heating installed my new gas furnace... they were on time and got the job finished when promised.... Kalen H and his assistant we very professional and personable.. I liked how they explained each step before doing it throughout the entire furnace install process... thank you...
(View Less)

By Marc R. on 08/29/18
Our installers Andrew and Eric were very professional and polite. There was an issue where the warehouse sent out the wrong tonage unit and it wasn't discovered until they were ready to fire up the system. Andrew was very professional in discussing the issue with m...
(View More)
Our installers Andrew and Eric were very professional and polite. There was an issue where the warehouse sent out the wrong tonage unit and it wasn't discovered until they were ready to fire up the system. Andrew was very professional in discussing the issue with me as well as outlining the steps needed to replace with the correct unit. Greenwood Heating sent the electricians out right away to update the wiring and Andrew and Eric returned the following day to finish the job. When I initially heard the wrong unit was sent I was afraid that we would have to wait while the correct unit was ordered but that was not the case as it was only one additional day for the install. Upon reviewing the finished product the workmanship looks much better than the installation that my neighbor had performed with a different company. I chose Greenwood based on a recommendation from a friend and I have already recommended them to two friends who need HVAC work performed.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
206-784-1818

Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
78 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
206-784-1818

Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
206-784-1818
Hicham M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
83 total reviews
By Rich R. on 02/18/18
Hicham came by for annual service and fixed an annoying fan noise while he was here. Great service.

By Marion V. on 01/09/18
Hicham, our Greenwood service pro, was friendly, thorough, and knowledgeable. He provided us with helpful tips to keep our furnace working and in tip top shape. We highly recommend Greenwood Heating and Air.

By Martin H. on 12/15/17
We were having difficulty with air flow in our home HVAC system. Hicham came out and persisted until the problem was solved, including doing a good maintenance job. Very nice to work with and very helpful.

By Kelly B. on 12/09/17
Our furnace was running but we were not getting heat. Called for a regular appt and was told it would be a week, but if I didn’t mind paying more for emergency service, I could try the on-call emergency tech after 5:30 pm. (Extra $50–worth it when it’s gettin...
(View More)
Our furnace was running but we were not getting heat. Called for a regular appt and was told it would be a week, but if I didn’t mind paying more for emergency service, I could try the on-call emergency tech after 5:30 pm. (Extra $50–worth it when it’s getting down into the 30s at night.) Hicham was able to come by in roughly an hour, diagnosed and fixed our problem, and was happy to explain everything as well as make suggestions for better efficiency. Super personable and all around awesome service guy!
(View Less)

By Barb B. on 12/06/17
HIcham was quite thorough and explained in detail the specifics of how my furnace was performing.

By Claudia B. on 10/23/17
Hicham did a great job doing annual maintenance and cleanup, replacing the electronic filter and thermostat. I was very pleased that service was scheduled quickly. He carried all parts in his truck and the heat was back on soon. He was very knowledgeable of the wor...
(View More)
Hicham did a great job doing annual maintenance and cleanup, replacing the electronic filter and thermostat. I was very pleased that service was scheduled quickly. He carried all parts in his truck and the heat was back on soon. He was very knowledgeable of the workings of the Lennox gas furnace.
(View Less)

By Nick on 10/10/17
Hicham came and fixed my furnace within just a few minutes. He was knowledgeable about the options I have for my furnace as it nears its end of life. I certainly will keep them on the short list when it comes time to purchase a new unit.

By Marnie C. on 10/10/17
Hicham was great! He called about half an hour before his arrival and showed up right on time. He said he'd been to our house to do our yearly maintenance before, so he knew the layout. He also recommended that we have our ducts cleaned (we know we're WAY overdu...
(View More)
Hicham was great! He called about half an hour before his arrival and showed up right on time. He said he'd been to our house to do our yearly maintenance before, so he knew the layout. He also recommended that we have our ducts cleaned (we know we're WAY overdue!) and gave us a price quote before he left. We were extremely pleased with his service.
(View Less)

By Mike D. on 09/25/17
Hicham M. -Service Technician, has been to our place a couple of times. He has been very helpful, and seems to know and understand what he is doing, and is able to explain it. He has suggested things that will further encourage us to do our part to maintain a good ...
(View More)
Hicham M. -Service Technician, has been to our place a couple of times. He has been very helpful, and seems to know and understand what he is doing, and is able to explain it. He has suggested things that will further encourage us to do our part to maintain a good working system. While also making sure our system is within proper specs, and even tested our backup system.
(View Less)

By John H. on 09/17/17
Hicham did an excellent and I would highly recommend him.

By Terry F. on 09/08/17
Great service! Our service pro, Hicham, was very professional and knowledgeable. Will most definitely use these guys exclusively going forward.

By Terry F. on 09/08/17
Great service! Our service pro, Hicham, was very professional and knowledgeable. Will most definitely use these guys exclusively going forward.

By DonCadieux on 08/23/17
I just had both furnace and heat pump serviced by tech Hicham. He carried out his job with absolute professionalism. Plus He explained what he did and cleaned up all areas. I want TOO thank him for a job well done.

By Caroline S. on 06/03/17
Hicham was patient, efficient and helpful. Excellent service.

By david p. on 05/13/17
Hicham at Greenwood Heating and A/C was great! Super courteous, prompt, knowledgeable, and just as important, honest. A simple proactive part replacement was going to be super expensive, and he was honest in that it was not as important as the cost was going to be ...
(View More)
Hicham at Greenwood Heating and A/C was great! Super courteous, prompt, knowledgeable, and just as important, honest. A simple proactive part replacement was going to be super expensive, and he was honest in that it was not as important as the cost was going to be high and recommended replacement when the part actually failed (which might be never). Love this place.
(View Less)

By Jon S. on 05/06/17
Hicham was prompt, professional, and personable. Good job, Greenwood!

By dave l. on 05/05/17
thanks for coming out today greenwood, hicham did a fantastic job and was very professional, courteous and answered any of my questions. mel in dispatch was also as easy to talk to as she was in working with my tight schedule! i will certainly have greenwood back a...
(View More)
thanks for coming out today greenwood, hicham did a fantastic job and was very professional, courteous and answered any of my questions. mel in dispatch was also as easy to talk to as she was in working with my tight schedule! i will certainly have greenwood back as well as referrals to friends and family
(View Less)

By Ken D. on 04/27/17
I have been a customer of Greenwood Heating for several years and always have good service. I recently had my furnace and heat pump serviced and the technician arrived on time and did a great job.

By Charles Goggio J. on 04/24/17
Hicham, Greenwood Heating service technician, arrived on time and performed the annual service and MERV 16 filter component (two filters and 6 UV lights) replacement. Hicham performed the annual service tasks very well. I had informed the scheduler when scheduling ...
(View More)
Hicham, Greenwood Heating service technician, arrived on time and performed the annual service and MERV 16 filter component (two filters and 6 UV lights) replacement. Hicham performed the annual service tasks very well. I had informed the scheduler when scheduling the service that a certain part number filter service kit is needed, Hicham arrived without the kit. He made special arrangements to have the kit picked up from Lennox in Kent and delivered to him at my home so he could complete the required annual service during this one appointment. I appreciated his making arrangements to obtain the kit so I only had to be available for this one visit. My thanks to Hicham for providing an excellent and efficient annual service visit to a satisfied customer.
(View Less)

By Barbara S. on 04/19/17
Thank you Greenwood Heating and Air for your fast service. Hicham was the technician who was very professional and helpful.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.