CALL TO SCHEDULE
206-784-1818
By Linda L. on 08/20/18
Kalen & Samuel were prompt and efficient while installing our split-type air conditioner unit. They cleaned up afterwards and Kalen took time to explain how the unit works and what follow up services are included from GreenWood. Good job!

By Wesley Z. on 08/19/18
Excellent service an attitude.

By archelle c. on 08/14/18
Had a great experience working with Kalen and Carlos at Greenwood Heating & Air. They arrived promptly at 8:00 AM each morning to start the install of our Mitsubishi Ductless Mini Split units, one in the living room and one in the upstairs bedroom. I changed my min...
(View More)
Had a great experience working with Kalen and Carlos at Greenwood Heating & Air. They arrived promptly at 8:00 AM each morning to start the install of our Mitsubishi Ductless Mini Split units, one in the living room and one in the upstairs bedroom. I changed my mind the day of the install because the floor unit was bigger than I expected and Kalen took it all in stride. He notified the office and they sent a different unit the same day to keep the install on track. They also spent the better part of the two day install on a 40 foot ladder to reach the upstairs bedroom. Not ideal, but it was the location I wanted and they got it done. Love my new units and loved working with Greenwood!
(View Less)

By Cynthia J. on 08/10/18
Sean Barnes, Matt & crew installed a Mitsubishi ductless AC unit in my home today & I cannot say enough about the great job they did. I received a phone call from Sean telling me approximately when he would arrive, followed by a confirming text message from the off...
(View More)
Sean Barnes, Matt & crew installed a Mitsubishi ductless AC unit in my home today & I cannot say enough about the great job they did. I received a phone call from Sean telling me approximately when he would arrive, followed by a confirming text message from the office. Sean arrived exactly when expected, was polite, organized and very knowledgeable. He walked me through the installation process making sure I had no questions. The electric crew arrived, did what they needed to do, cleaned up after themselves, explained what they had done and left. Sean & Matt finished up, also cleaning up after themselves, explained the unit & remote to me, making sure I understood & had no questions. I’m sitting comfortably in a room that is usually 85 degrees on warm days writing this review. Thank you Sean, Matt & crew & Greenwood Heating & Air. Outstanding job! I will gladly recommend you to all my friends.
(View Less)

By Joe on 08/10/18
We have had a very complex furnace installation caused by old townhouse construction, a crawl space location for the furnace and several remodels that altered the wiring for the furnace. Greenwood creatively handled each obstacle with a positive attitude, very com...
(View More)
We have had a very complex furnace installation caused by old townhouse construction, a crawl space location for the furnace and several remodels that altered the wiring for the furnace. Greenwood creatively handled each obstacle with a positive attitude, very competent workmanship and impressive communication skills. Mathew Parent returned to sort out issues with the thermostat as well as to address concerns about loud exhaust venting noise. He remedied the problem after a thorough investigation and helped us understand the issues as well as how to use the functions of the thermostat more efficiently. We are very pleased with Greenwood Heating and all of the people we have worked with--especially Mathew. We highly recommend Greenwood Heating.
(View Less)

By Jim V. on 08/09/18
When we contacted Greenwood Heating & Air Conditioning requesting a quote on the installation of an air conditioner, a sales rep visited our home and provided the quote within a week of calling. Once we decided to move forward with Greenwood, they scheduled the in...
(View More)
When we contacted Greenwood Heating & Air Conditioning requesting a quote on the installation of an air conditioner, a sales rep visited our home and provided the quote within a week of calling. Once we decided to move forward with Greenwood, they scheduled the installation within a week. The installer was Jim K and he was very professional, knowledgeable and friendly. He was on time and completed the installation quickly. He then took time to explain everything that was done and even helped explain how to use the Nest thermostat, that we had not used before. It was just a great experience all around. I highly recommend Greenwood Heating & AC.
(View Less)

By Yvonne F. on 08/09/18
Tyler did a good job and explained everything when he finished.He and his helper made sure everything was cleaned up before they left.

By Shaun on 08/09/18
Great job- thank you

By arlenecbell on 08/08/18
See what I wrote

By Deborah W. on 08/07/18
We had a new, whole-house, heat pump added to our existing heating and air-conditioning system. The work was done on schedule and for the quoted price, and we are very pleased with the result. We had one small problem that arose after the installation (it turned ...
(View More)
We had a new, whole-house, heat pump added to our existing heating and air-conditioning system. The work was done on schedule and for the quoted price, and we are very pleased with the result. We had one small problem that arose after the installation (it turned out to be just a thrown fuse switch), and Greenwood sent someone out right away to troubleshoot and fix the problem, without charge. We've been using Greenwood for over 20 years, in three different houses, and are very satisfied with the service we have received.
(View Less)

By Claudia B. on 08/07/18
Don was exceptional! Very professional, knowledgeable, polite and efficient. Will definitely continue to use Greenwood Heating again!

By Francine S. on 08/07/18
I wrote on BBB - I had the best service ever. Mark went out of his way to make sure all was perfect!

By Lisa M. on 08/05/18
Greenwood Heating and A/C did great at getting my ducts cleaned. Frej came out and did a thorough job, even came back a few days later just to double check an item. I use Greenwood Heating and A/C for my annual service and will now use for my duct cleaning as well...
(View More)
Greenwood Heating and A/C did great at getting my ducts cleaned. Frej came out and did a thorough job, even came back a few days later just to double check an item. I use Greenwood Heating and A/C for my annual service and will now use for my duct cleaning as well. A good job at a reasonable price I think.
(View Less)

By Steven G. on 07/27/18
Wow! I'm not sure I've ever been happier with an experience like this. Every step of the way from start to finish. Juan was extremely responsive and accommodating. We had other people come by to give bids and he was the only one who looked at our site proactively a...
(View More)
Wow! I'm not sure I've ever been happier with an experience like this. Every step of the way from start to finish. Juan was extremely responsive and accommodating. We had other people come by to give bids and he was the only one who looked at our site proactively and made the appropriate recommendations. John Brown was the man who installed the system with the help of a good guy whose name I can't recall. They were extremely professional, conscientious, respectful, courteous and knew exactly what they were doing. You know it isn't that hard to good but it isn't easy to be excellent. Thank you Greenwood- Juan and John & kind apprentice guy.
(View Less)

By Jian Wei W. on 07/27/18
Excellent service. Very friendly. Highly recommended

By Aidan A. on 07/26/18
Ben checked our AC system and got all the components shiny, clean and serviced. He was friendly and helpful—even offering to help move furniture back into position! All in all, a very positive experience.

By Mike M. on 07/20/18
Greenwood sent Quinton S. out to repair my air conditioning. The service response was excellent. Quinton was very professional and knowledgable. He resolved my problems and I was very pleased with service and his approach to taking care of the job. I am sold on Gre...
(View More)
Greenwood sent Quinton S. out to repair my air conditioning. The service response was excellent. Quinton was very professional and knowledgable. He resolved my problems and I was very pleased with service and his approach to taking care of the job. I am sold on Greenwood based on his service and how my air conditioner was resolved. In addition I felt as though the price was very fair and appreciated suggested service to maintain our homes heating and air conditioning system. Quinton and Greenwood are the best.
(View Less)

By Richard A. on 07/14/18
Kalen and Brian installed a new mini-split system for us today. I must say they did an outstanding job. They phoned prior to arrival and were on-time (actually early) and were very courteous. Both always checked shoes, etc. before entering the home and were very...
(View More)
Kalen and Brian installed a new mini-split system for us today. I must say they did an outstanding job. They phoned prior to arrival and were on-time (actually early) and were very courteous. Both always checked shoes, etc. before entering the home and were very respectful of our property. Went over in detail how the install was to progress, where everything was going to be placed, and they cleaned up prior to leaving and left all manuals and gave us operating lessons. The job was completed quickly and with no issues. Would use the company again as it is very professionally run, all the way from initial phone inquiry, sales, and now install.
(View Less)

By TOM M. on 07/13/18
Excellent customer service by all crew members. Courteous and respectful. Helpful. Made quick work out of installing new outdoor unit and modifying furnace ducting to receive new condenser. Job well done!

By Rob B. on 07/12/18
We really appreciated the knowledgeable, prompt, and honest service we received from Quinten for our heat pump troubles. His input definitely helped us move forward with a solution. Well done! Thank you!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
206-784-1818

Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
76 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
206-784-1818

Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
206-784-1818
Hicham M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
83 total reviews
By Rich R. on 02/18/18
Hicham came by for annual service and fixed an annoying fan noise while he was here. Great service.

By Marion V. on 01/09/18
Hicham, our Greenwood service pro, was friendly, thorough, and knowledgeable. He provided us with helpful tips to keep our furnace working and in tip top shape. We highly recommend Greenwood Heating and Air.

By Martin H. on 12/15/17
We were having difficulty with air flow in our home HVAC system. Hicham came out and persisted until the problem was solved, including doing a good maintenance job. Very nice to work with and very helpful.

By Kelly B. on 12/09/17
Our furnace was running but we were not getting heat. Called for a regular appt and was told it would be a week, but if I didn’t mind paying more for emergency service, I could try the on-call emergency tech after 5:30 pm. (Extra $50–worth it when it’s gettin...
(View More)
Our furnace was running but we were not getting heat. Called for a regular appt and was told it would be a week, but if I didn’t mind paying more for emergency service, I could try the on-call emergency tech after 5:30 pm. (Extra $50–worth it when it’s getting down into the 30s at night.) Hicham was able to come by in roughly an hour, diagnosed and fixed our problem, and was happy to explain everything as well as make suggestions for better efficiency. Super personable and all around awesome service guy!
(View Less)

By Barb B. on 12/06/17
HIcham was quite thorough and explained in detail the specifics of how my furnace was performing.

By Claudia B. on 10/23/17
Hicham did a great job doing annual maintenance and cleanup, replacing the electronic filter and thermostat. I was very pleased that service was scheduled quickly. He carried all parts in his truck and the heat was back on soon. He was very knowledgeable of the wor...
(View More)
Hicham did a great job doing annual maintenance and cleanup, replacing the electronic filter and thermostat. I was very pleased that service was scheduled quickly. He carried all parts in his truck and the heat was back on soon. He was very knowledgeable of the workings of the Lennox gas furnace.
(View Less)

By Nick on 10/10/17
Hicham came and fixed my furnace within just a few minutes. He was knowledgeable about the options I have for my furnace as it nears its end of life. I certainly will keep them on the short list when it comes time to purchase a new unit.

By Marnie C. on 10/10/17
Hicham was great! He called about half an hour before his arrival and showed up right on time. He said he'd been to our house to do our yearly maintenance before, so he knew the layout. He also recommended that we have our ducts cleaned (we know we're WAY overdu...
(View More)
Hicham was great! He called about half an hour before his arrival and showed up right on time. He said he'd been to our house to do our yearly maintenance before, so he knew the layout. He also recommended that we have our ducts cleaned (we know we're WAY overdue!) and gave us a price quote before he left. We were extremely pleased with his service.
(View Less)

By Mike D. on 09/25/17
Hicham M. -Service Technician, has been to our place a couple of times. He has been very helpful, and seems to know and understand what he is doing, and is able to explain it. He has suggested things that will further encourage us to do our part to maintain a good ...
(View More)
Hicham M. -Service Technician, has been to our place a couple of times. He has been very helpful, and seems to know and understand what he is doing, and is able to explain it. He has suggested things that will further encourage us to do our part to maintain a good working system. While also making sure our system is within proper specs, and even tested our backup system.
(View Less)

By John H. on 09/17/17
Hicham did an excellent and I would highly recommend him.

By Terry F. on 09/08/17
Great service! Our service pro, Hicham, was very professional and knowledgeable. Will most definitely use these guys exclusively going forward.

By Terry F. on 09/08/17
Great service! Our service pro, Hicham, was very professional and knowledgeable. Will most definitely use these guys exclusively going forward.

By DonCadieux on 08/23/17
I just had both furnace and heat pump serviced by tech Hicham. He carried out his job with absolute professionalism. Plus He explained what he did and cleaned up all areas. I want TOO thank him for a job well done.

By Caroline S. on 06/03/17
Hicham was patient, efficient and helpful. Excellent service.

By david p. on 05/13/17
Hicham at Greenwood Heating and A/C was great! Super courteous, prompt, knowledgeable, and just as important, honest. A simple proactive part replacement was going to be super expensive, and he was honest in that it was not as important as the cost was going to be ...
(View More)
Hicham at Greenwood Heating and A/C was great! Super courteous, prompt, knowledgeable, and just as important, honest. A simple proactive part replacement was going to be super expensive, and he was honest in that it was not as important as the cost was going to be high and recommended replacement when the part actually failed (which might be never). Love this place.
(View Less)

By Jon S. on 05/06/17
Hicham was prompt, professional, and personable. Good job, Greenwood!

By dave l. on 05/05/17
thanks for coming out today greenwood, hicham did a fantastic job and was very professional, courteous and answered any of my questions. mel in dispatch was also as easy to talk to as she was in working with my tight schedule! i will certainly have greenwood back a...
(View More)
thanks for coming out today greenwood, hicham did a fantastic job and was very professional, courteous and answered any of my questions. mel in dispatch was also as easy to talk to as she was in working with my tight schedule! i will certainly have greenwood back as well as referrals to friends and family
(View Less)

By Ken D. on 04/27/17
I have been a customer of Greenwood Heating for several years and always have good service. I recently had my furnace and heat pump serviced and the technician arrived on time and did a great job.

By Charles Goggio J. on 04/24/17
Hicham, Greenwood Heating service technician, arrived on time and performed the annual service and MERV 16 filter component (two filters and 6 UV lights) replacement. Hicham performed the annual service tasks very well. I had informed the scheduler when scheduling ...
(View More)
Hicham, Greenwood Heating service technician, arrived on time and performed the annual service and MERV 16 filter component (two filters and 6 UV lights) replacement. Hicham performed the annual service tasks very well. I had informed the scheduler when scheduling the service that a certain part number filter service kit is needed, Hicham arrived without the kit. He made special arrangements to have the kit picked up from Lennox in Kent and delivered to him at my home so he could complete the required annual service during this one appointment. I appreciated his making arrangements to obtain the kit so I only had to be available for this one visit. My thanks to Hicham for providing an excellent and efficient annual service visit to a satisfied customer.
(View Less)

By Barbara S. on 04/19/17
Thank you Greenwood Heating and Air for your fast service. Hicham was the technician who was very professional and helpful.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.