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By Judy D. on 03/16/18
Jim and Frez arrived on time. They were very efficient and installed new furness and explained what they were doing as work progressed. Nice young men.

By Jean D. on 03/16/18
My furnace stopped working on a Monday, called Greenwood heating and air explained my situation, they had a representative here the next day. Installed my new furnace on Thursday! Saif A. came out spent all day installing new furnace, was so pleasant and nice. cove...
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My furnace stopped working on a Monday, called Greenwood heating and air explained my situation, they had a representative here the next day. Installed my new furnace on Thursday! Saif A. came out spent all day installing new furnace, was so pleasant and nice. covered all carpeting and took great care not to damage my freshly painted walls. Asked me if I had any questions and when installing new venting through my roof asked me if this was where and how I wanted it, not just do it any old way. Greatly appreciate his knowledge and guidance through this experience. Never took a lunch break, just continued to do his job. Got here around 8:20 a.m. finished around 5:45p.m. very polite and professional. A supervisor stopped by later to check his progress and was very pleasant and explained a few other things to me. So glad I choose Greenwood Heating and Air to purchase and install my new furnace! They really care about the customer. Saif, fantastic job, enjoyed meeting and chatting with you during the process, you are a very knowledgable and nice person, keep up the good work!! will definitely recommend Greenwood Heating and Air to all my friends and family. Thank You, to all of you very happy with my furnace much better than the dinosaur you took out of here.
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By Sofiya B. on 03/16/18
I had to replace two furnaces and install one A/C - had been searching and speaking to other companies, but when I got across Greenwood Heating and A/C I choose them. And I think I had made the best decision. Not only the inspector was outstanding and checked all p...
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I had to replace two furnaces and install one A/C - had been searching and speaking to other companies, but when I got across Greenwood Heating and A/C I choose them. And I think I had made the best decision. Not only the inspector was outstanding and checked all possibilities and explain all in very small details, but installers were outstanding. Mr. Toni B. and Mr. Carlos S worked 4 days non stop, overtime and finished knowing and checking that everything is working properly. They clean the entire house and left all clean as they were never here. They worked all those hours, no breaks at all with huge respect to my house and me. I really wish every service and every company out there has this kind of people and service. Triple AAA no doubts! Very much appreciate and from now on only Greenwood Heating and A/C!!!
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By Steve C. on 03/15/18
Tyler did an excellent job and he did it quickly.

By Laine and l. on 03/10/18
John arrived with booties in hand and a smile. He had to find new locations for two of the Mitsubishi units as they wouldn’t fit. He was patient and respectful through our initial stress of this news. Over the 2 day install his zen approach never wavered. The uni...
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John arrived with booties in hand and a smile. He had to find new locations for two of the Mitsubishi units as they wouldn’t fit. He was patient and respectful through our initial stress of this news. Over the 2 day install his zen approach never wavered. The units are quiet and the lines to them tucked away nicely in the basement, so we didn’t sacrifice head space. Thank you John!
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By Jamie C. on 03/02/18
I haven't had my furnace serviced in 10 years and when it went out, Reggie was there to help. His expertise allowed him to quickly identify the problem and replace a part. He was polite, courteous, and provided excellent coaching and tips to avoid future issues. ...
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I haven't had my furnace serviced in 10 years and when it went out, Reggie was there to help. His expertise allowed him to quickly identify the problem and replace a part. He was polite, courteous, and provided excellent coaching and tips to avoid future issues. Overall his customer service was phenomenal!
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By Scott K. on 03/02/18
I've worked with many contractors on our large project. Kalen with Greenwood Heating is one of the most professional people I have worked with. He is excellent at his job cares about what he does. He worked with me not only on the functionality but also the aesthetics of the install.

By Steve on 02/27/18
It's Steve from this morning's call. Just wanted to say another big thanks for all your help and service this morning. I called my kids while they were coming home from school and told them a "Heater Hero" had got their rooms warm and again and both screamed with...
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It's Steve from this morning's call. Just wanted to say another big thanks for all your help and service this morning. I called my kids while they were coming home from school and told them a "Heater Hero" had got their rooms warm and again and both screamed with excitement! Wife's uber-happy too! Happy wife, happy life! Much, much thanks again! Great meeting you and talking with ya!
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By Dave R. on 02/27/18
Kyle D and Justin were excellent. They called ahead before arriving to let me know their ETA, they were both friendly and polite guys, they put a lot of effort into keeping the house clean throughout the furnace replacement and everything went off with no disrupti...
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Kyle D and Justin were excellent. They called ahead before arriving to let me know their ETA, they were both friendly and polite guys, they put a lot of effort into keeping the house clean throughout the furnace replacement and everything went off with no disruption. Very happy with the new furnace and everyone I dealt with at Greenwood.
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By Margie W. on 02/26/18
The heat exchanger on our furnace stopped working and needed to be replaced. Loc Nguyen of Greenwood Heating & Air came the same day I called. Many parts needed to be ordered. Within the week, he returned with an arm load of parts to rebuild our furnace. We now hav...
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The heat exchanger on our furnace stopped working and needed to be replaced. Loc Nguyen of Greenwood Heating & Air came the same day I called. Many parts needed to be ordered. Within the week, he returned with an arm load of parts to rebuild our furnace. We now have what is effectively a new furnace, built by Loc Nguyen. The work was excellent and we are very appreciative.
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By Marie and Bill A. on 02/25/18
Our furnace stopped working during an uncomfortable cold snap in the Puget Sound area. Greenwood Heating sent Imran right over to our home to access the situation. We scheduled a furnace replacement after understanding that a repair wasn't possible. Greenwood has a...
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Our furnace stopped working during an uncomfortable cold snap in the Puget Sound area. Greenwood Heating sent Imran right over to our home to access the situation. We scheduled a furnace replacement after understanding that a repair wasn't possible. Greenwood has a policy that puts people without heat at the top of the work schedule list and we really appreciated that. A few days later Kyle and Justin came and started the process that took 7 hours! They were very courteous even putting on shoe covers to protect our floors. They worked steady all that time and cleaned up everything before leaving. Greenwood and their employees are an amazing company! We will refer them to anyone in need of maintenance or repair.
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By Aaron S. on 02/24/18
I am very fortunate to have had Jim K and Frej V installing my Rinnai water heater and Mitsubishi heat pump. Those guys plus their other crew members did an awesome job. Jim and Frej are a great tag-team duo, very personable and hospitable. They both have a positiv...
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I am very fortunate to have had Jim K and Frej V installing my Rinnai water heater and Mitsubishi heat pump. Those guys plus their other crew members did an awesome job. Jim and Frej are a great tag-team duo, very personable and hospitable. They both have a positive attitude, were very courteous, and very respectful of throwing on disposable booties while walking in the house. It was a 3-day installation job during the coldest days so I appreciate that they maintained a great attitude through it all. I am very satisfied with the new heater and heat pump and will definitely recommend Greenwood Heating & Air Conditioning, and am glad to have had Jim and Frej as the installers. Keep up the good work!
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By Brice on 02/23/18
Gave me the best quote for the job and did quick work. Install was well done and the team communicated well throughout the process.

By steve f. on 02/22/18
Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. I...
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Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. If you have the chance for Reggie to work on your furnace you'll be in great hands!
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By Marie and Bill A. on 02/22/18
When our furnace stopped working, McLendon Hardware Home Services referred us to GreenWood for help. Imran came to our home right away to evaluate the situation and explained clearly what needed to be done. My husband and I were confident with the plan and GreenWoo...
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When our furnace stopped working, McLendon Hardware Home Services referred us to GreenWood for help. Imran came to our home right away to evaluate the situation and explained clearly what needed to be done. My husband and I were confident with the plan and GreenWood sent out a crew as quickly as possible. The work was done during the cold and snow 3rd week in February. Kyle and Justin came in as professionals putting on shoe coverings to protect our floors and went right to work. They worked solid until the job got done some hours later and our new furnace is running great! Kyle showed all the new features and documentation that goes along with our new furnace. We will recommend anyone to GreenWood Heating and A/C. They have a good business policy and well qualified employees. We are very pleased!
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By Matt D. on 02/21/18
Paul was thorough and educated. Cleaned out our furnace and gave suggestions. By all means - he is the most professional and smart guy who has done work at our new home. Absolutely recommend!

By ray b. on 02/21/18
From start to finish Greenwood’s team had been excellent. VLad and Dmitry where professional and show thorough attention to detail. Their results on reworking our ducking was fantastic. It is wonderful to see pride in workmenship. Juan was responsive during our ...
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From start to finish Greenwood’s team had been excellent. VLad and Dmitry where professional and show thorough attention to detail. Their results on reworking our ducking was fantastic. It is wonderful to see pride in workmenship. Juan was responsive during our decsion and was great suppport throughout our install.
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By Jacob Y. on 02/20/18
After getting home in the evening to discover that my furnace had been failing or off for most of the day I called Greenwood's after hours line to speak with their on-call technician. Quinten called me back promptly, listened to what diagnostic's I had already perf...
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After getting home in the evening to discover that my furnace had been failing or off for most of the day I called Greenwood's after hours line to speak with their on-call technician. Quinten called me back promptly, listened to what diagnostic's I had already performed, and agreed I was probably past my capability to troubleshoot the situation. He was upfront about the additional costs of after hours servicing ($250) and gave me an accurate estimate of how long it would take him to arrive. When he arrived he performed, what appeared to be, a comprehensive diagnostic and discovered my inducer was backed up with water. He cleared the line, but he also continued checking the rest of the components to ensure there were no other secondary issues and cleaned everything except the burner heads. He decided that the hose from the inducer to the drain probably needed replacing, but he didn't a suitable replacement on him. He suggested that I replace it by myself instead of having his company order and replace the part because it would be considerably cheaper for me to do it myself, and he explained how I could do so. After he was finished, and my furnace was working, he walked me through what he had found, outlined what steps I could take to help prevent a similar failure in the future, and answered any remaining questions I had. In short I am rating my experience as five stars for the following reasons: - From my layman's perspective the work done by Greenwood's technician was thorough and executed proficiently. - The technician was able to summarize the work they did in a manner which was both detailed and understandable. - The technician acted in a professional, courteous, and trustworthy manner. - Greenwood provides a limited warranty on their previous work. So even if I doubted that my issue was completely solved I have some peace of mind that any further issues can be resolved without exorbitant charges. For those interested in pricing my total came out to 459 before taxes. - 249 for the after hours call and diagnostics - 210 for the labour to resolve the issue (the technician suggested this is basically just their hourly rate) Greenwood seems to be at or near the top of the market for price, but based on my experience it is well justified by the quality of their service.
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By Tom P. on 02/20/18
Reggie came and did service/maintenance for the furnaces in two houses. He was punctual, friendly, and articulate in explaining all aspects, and was also helpful in coordinating an appointment to get an estimate for a new furnace. Great work!

By Beckytalevich on 02/20/18
Happy day ! I have heat thanks to Durant, Jim and Frej. Great team : 'comfort advisor ' who did not over sell , answered my questions and came right back when I decided to sign contract. Jim and Frej installed . Effecient, friendly and informative . Explained new t...
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Happy day ! I have heat thanks to Durant, Jim and Frej. Great team : 'comfort advisor ' who did not over sell , answered my questions and came right back when I decided to sign contract. Jim and Frej installed . Effecient, friendly and informative . Explained new thremostat easily . Petted the dog and vaccumed. Will recommend to neighbor who is close to needing new system . Thanks
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Tyler D
3 Years
Rating:
(9 total reviews)
Garry B
37 Years
Rating:
(7 total reviews)
Saif M
5 Years
Rating:
(7 total reviews)
Chris C
5 Years
Rating:
(7 total reviews)
Ben K
Rating:
(7 total reviews)
John L
20 Years
Rating:
(6 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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