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By Mary S. on 11/19/18
This is for Mark and Stephan for their knowledge and customer service. Mark came out on Friday 11/16 to do an annual checkup on our Greenwood installed heater and did a lovely job and made some suggestions. The next morning the heat did not come on and I figured ...
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This is for Mark and Stephan for their knowledge and customer service. Mark came out on Friday 11/16 to do an annual checkup on our Greenwood installed heater and did a lovely job and made some suggestions. The next morning the heat did not come on and I figured it had to do with the condensation pump that Mark had kindly hooked up to the furnace right before he left. Called the emergency number and the person I spoke to said she would have the on-call technician call me before coming out. Stephan called Mark and they figured it was the condensation pump hook-up that was probably the issue. When Stephan called me I suggested he see if he could walk me through unhooking the pump from the heater so he would not have to make a trip out. He was very patient with me and I was able to do it and the furnace turned on. Mark also called us Sunday morning to make sure the heat was on as he was very concerned. Both of these employees were great. Thanks
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By nick s. on 11/12/18
the service of Reggie D was very professional , answered all our guestions, was on time, he called before arrival ,we will call him to service our heater again and recommend him to others. sincerely Nick Santora

By Masami B. on 11/07/18
The Greenwood salesman (Rod) was very informational and after our appointment immediately set up an installation date to replace my broken furnace. Jim the technician was also friendly and quickly set up the new furnace in my home. He helped to set up my thermostat...
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The Greenwood salesman (Rod) was very informational and after our appointment immediately set up an installation date to replace my broken furnace. Jim the technician was also friendly and quickly set up the new furnace in my home. He helped to set up my thermostat as well and I am very satisfied with my purchase.
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By Tom C. on 10/21/18
John B. and his crew did an install of split ductless heat pump system for us this weekend. They were on time, courteous and very professional. The installation went very smoothly and John did a great job communicating with us during the process. So far the syste...
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John B. and his crew did an install of split ductless heat pump system for us this weekend. They were on time, courteous and very professional. The installation went very smoothly and John did a great job communicating with us during the process. So far the system seems to be working as advertised. Our overall experience with Greenwood has been excellent, starting with Juan who was our initial contact for the estimate and who was always very responsive to all of our questions. Everyone we have interacted with from their company has been very helpful and I would feel comfortable recommending them to a friend.
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By Dennis S. on 10/19/18
We had a great experience working with Alan, Voladymyr, and Jeff. All of them were very professional. They were able to schedule us for an install of a new heater and ductwork within two weeks of a quote. The new system looks and seems to work great! They weren’...
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We had a great experience working with Alan, Voladymyr, and Jeff. All of them were very professional. They were able to schedule us for an install of a new heater and ductwork within two weeks of a quote. The new system looks and seems to work great! They weren’t the cheapest quote, but seemed to be more knowledgeable about the work needed. I really appreciated them taking the time to explain what was being done, too.
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By Alana R. on 10/09/18
Reggie D. serviced my furnace and provided excellent customer service, explaining all I needed to know about maintenance and the functioning of the furnace.

By Bryan L. on 10/08/18
Looks and works great. Guys were helpful, courteous, and careful. Thanks Tyler and crew.

By Steve R. on 10/04/18
Recently had Greenwood Heating & AC install heat pump in my upstairs. They came to house and bid while still in my house. They called every step of install. Their workers all called and left messages when coming for and during install. Their price at end of job was...
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Recently had Greenwood Heating & AC install heat pump in my upstairs. They came to house and bid while still in my house. They called every step of install. Their workers all called and left messages when coming for and during install. Their price at end of job was exactly as bid although I feel some curves were thrown. All of their technicians were great, friendly, polite. They installed in 3 days! Done! I can't say enough about how they handled the whole transaction. Unbelievable. Kalin H stood out as my lead onsite. Very tight team.
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By Gene H. on 10/04/18
We're very happy with the service we received from the team led by Tyler. He showed up when he said he would, was communicative, and the work is neat and tidy. This install couldn't have been easier. Thanks!

By adora m. on 09/27/18
Customer is under Tom McPharlin on 2302 S Judkins St. Anyway, didn't recall the installer. The only thing I can say about those who installed is - they did not clean up after and did not return trash bins to original spots; also my neighbors complained blockage in common driveway.

By Chase M. on 09/18/18
Kalen, Carlos and Matthew installed a new Trane furnace and Trane multiphase air conditioner at my home. The work was meticulous and they provided thorough testing and education before they finished the job. I'm impressed by their attention to detail and their resp...
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Kalen, Carlos and Matthew installed a new Trane furnace and Trane multiphase air conditioner at my home. The work was meticulous and they provided thorough testing and education before they finished the job. I'm impressed by their attention to detail and their response to all my questions. Five stars!
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By Sherry H. on 09/18/18
Thomas and Tyler D very perfecianal and knew everything. Great installers

By Kevin B. on 09/17/18
Tony and Brian did a great job. On time, conscientious, and hard workers. Recommend them to anyone!

By beth g. on 09/14/18
From the time that someone came online to chat with me to the time that the job was completed, everyone at Greenwood was professional, competent, friendly and efficient. We are completely satisfied with the job that was done, which was the addition of 3 mitsubishi...
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From the time that someone came online to chat with me to the time that the job was completed, everyone at Greenwood was professional, competent, friendly and efficient. We are completely satisfied with the job that was done, which was the addition of 3 mitsubishi units to our home. Volodymyr was awesome- took his time, made sure everything worked and stayed past 7pm to make sure we were happy. The electrician arrived on time and the job was completed in the time that they said it would take. They were very professional, cleaned everything up and were very careful when moving around our house. I would definitely recommend Greenwood to anyone looking for an air conditioner or heating unit and if we decide we need anything else along those lines, we will absolutely be calling Greenwood!
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By MARTIN S. on 09/12/18
Kalen H. (and Carlos) removed two old and installed two new A/C units at my residence during the past 3 days. The quality of their work was superb. It was obvious that they were competent in this job and were willing to answer any and all questions. And the job sit...
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Kalen H. (and Carlos) removed two old and installed two new A/C units at my residence during the past 3 days. The quality of their work was superb. It was obvious that they were competent in this job and were willing to answer any and all questions. And the job site was totally cleaned up before they left. Lastly, with their sense of humor and personalities, it was just plain fun having them around as the job progressed. I highly recommend Greenwood Heating and Air Conditioning and specifically, Kalen H. (and Carlos).
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By Bill W. on 09/10/18
Great service, friendly people, on time.

By Christa O. on 09/07/18
Greenwood did a fantastic job of installing a new furnace and thermostat in my home. The technicians showed my spouse and I how to use the thermostat in an easy-to-understand manner, and before they left they even vacuumed the floor of the area in the house where t...
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Greenwood did a fantastic job of installing a new furnace and thermostat in my home. The technicians showed my spouse and I how to use the thermostat in an easy-to-understand manner, and before they left they even vacuumed the floor of the area in the house where they worked! This wasn't the first time I've used their services, and it won't be the last. I highly recommend Greenwood Heating & A/C.
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By Nancy E. on 09/06/18
I was most impressed with the professionalism of this company from the first time I contacted them. Rob, the man who came to look and bid my project, was wonderful. He took all the time I needed to understand how different components worked and what it meant to ...
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I was most impressed with the professionalism of this company from the first time I contacted them. Rob, the man who came to look and bid my project, was wonderful. He took all the time I needed to understand how different components worked and what it meant to add AC to my system. The info he left with the bid was most helpful and informative. I was really happy with your company's warranties. Volodymyr and the other workers here (one was named Jeff) were most pleasant and came to work and to get the job done in a timely fashion. They answered all my questions and never made me feel I was bothering them. I have never had workmen at my home who were so neat and thoroughly cleaned up before they left on both days. I would certainly recommend this company. The quality of the workmanship and the people involved definitely deserve five stars.
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By Kenan C. on 08/30/18
very glad i had greenwood heating installed my new gas furnace... they were on time and got the job finished when promised.... Kalen H and his assistant we very professional and personable.. I liked how they explained each step before doing it throughout the enti...
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very glad i had greenwood heating installed my new gas furnace... they were on time and got the job finished when promised.... Kalen H and his assistant we very professional and personable.. I liked how they explained each step before doing it throughout the entire furnace install process... thank you...
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By Marc R. on 08/29/18
Our installers Andrew and Eric were very professional and polite. There was an issue where the warehouse sent out the wrong tonage unit and it wasn't discovered until they were ready to fire up the system. Andrew was very professional in discussing the issue with m...
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Our installers Andrew and Eric were very professional and polite. There was an issue where the warehouse sent out the wrong tonage unit and it wasn't discovered until they were ready to fire up the system. Andrew was very professional in discussing the issue with me as well as outlining the steps needed to replace with the correct unit. Greenwood Heating sent the electricians out right away to update the wiring and Andrew and Eric returned the following day to finish the job. When I initially heard the wrong unit was sent I was afraid that we would have to wait while the correct unit was ordered but that was not the case as it was only one additional day for the install. Upon reviewing the finished product the workmanship looks much better than the installation that my neighbor had performed with a different company. I chose Greenwood based on a recommendation from a friend and I have already recommended them to two friends who need HVAC work performed.
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Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
78 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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