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By steve f. on 02/22/18
Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. I...
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Reggie is a true professional. He was patient in explaining to me what was going on and what he was looking for while servicing the furnace. His knowledge and ability to convey what he knew in such a conversational manner instilled confidence and made me at ease. If you have the chance for Reggie to work on your furnace you'll be in great hands!
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By Matt D. on 02/21/18
Paul was thorough and educated. Cleaned out our furnace and gave suggestions. By all means - he is the most professional and smart guy who has done work at our new home. Absolutely recommend!

By ray b. on 02/21/18
From start to finish Greenwood’s team had been excellent. VLad and Dmitry where professional and show thorough attention to detail. Their results on reworking our ducking was fantastic. It is wonderful to see pride in workmenship. Juan was responsive during our ...
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From start to finish Greenwood’s team had been excellent. VLad and Dmitry where professional and show thorough attention to detail. Their results on reworking our ducking was fantastic. It is wonderful to see pride in workmenship. Juan was responsive during our decsion and was great suppport throughout our install.
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By Jacob Y. on 02/20/18
After getting home in the evening to discover that my furnace had been failing or off for most of the day I called Greenwood's after hours line to speak with their on-call technician. Quinten called me back promptly, listened to what diagnostic's I had already perf...
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After getting home in the evening to discover that my furnace had been failing or off for most of the day I called Greenwood's after hours line to speak with their on-call technician. Quinten called me back promptly, listened to what diagnostic's I had already performed, and agreed I was probably past my capability to troubleshoot the situation. He was upfront about the additional costs of after hours servicing ($250) and gave me an accurate estimate of how long it would take him to arrive. When he arrived he performed, what appeared to be, a comprehensive diagnostic and discovered my inducer was backed up with water. He cleared the line, but he also continued checking the rest of the components to ensure there were no other secondary issues and cleaned everything except the burner heads. He decided that the hose from the inducer to the drain probably needed replacing, but he didn't a suitable replacement on him. He suggested that I replace it by myself instead of having his company order and replace the part because it would be considerably cheaper for me to do it myself, and he explained how I could do so. After he was finished, and my furnace was working, he walked me through what he had found, outlined what steps I could take to help prevent a similar failure in the future, and answered any remaining questions I had. In short I am rating my experience as five stars for the following reasons: - From my layman's perspective the work done by Greenwood's technician was thorough and executed proficiently. - The technician was able to summarize the work they did in a manner which was both detailed and understandable. - The technician acted in a professional, courteous, and trustworthy manner. - Greenwood provides a limited warranty on their previous work. So even if I doubted that my issue was completely solved I have some peace of mind that any further issues can be resolved without exorbitant charges. For those interested in pricing my total came out to 459 before taxes. - 249 for the after hours call and diagnostics - 210 for the labour to resolve the issue (the technician suggested this is basically just their hourly rate) Greenwood seems to be at or near the top of the market for price, but based on my experience it is well justified by the quality of their service.
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By Tom P. on 02/20/18
Reggie came and did service/maintenance for the furnaces in two houses. He was punctual, friendly, and articulate in explaining all aspects, and was also helpful in coordinating an appointment to get an estimate for a new furnace. Great work!

By Beckytalevich on 02/20/18
Happy day ! I have heat thanks to Durant, Jim and Frej. Great team : 'comfort advisor ' who did not over sell , answered my questions and came right back when I decided to sign contract. Jim and Frej installed . Effecient, friendly and informative . Explained new t...
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Happy day ! I have heat thanks to Durant, Jim and Frej. Great team : 'comfort advisor ' who did not over sell , answered my questions and came right back when I decided to sign contract. Jim and Frej installed . Effecient, friendly and informative . Explained new thremostat easily . Petted the dog and vaccumed. Will recommend to neighbor who is close to needing new system . Thanks
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By Rich R. on 02/18/18
Hicham came by for annual service and fixed an annoying fan noise while he was here. Great service.

By Kevin T. on 02/15/18
Wonderful service all around. From start to finish, I was very impressed with the quality of work. Kalen, Brian, and the rest of the install team were professional, courteous, extremely efficient, and very knowledgeable. Highly recommended.

By Richard T. on 02/12/18
Kalen and his associate did an excellent job installing my new heating system. They removed my old oil furnace and hot water heater and installed a new heat pump, air handler and electric hot water heater. The day they did this it was pitching rain and the muddy ...
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Kalen and his associate did an excellent job installing my new heating system. They removed my old oil furnace and hot water heater and installed a new heat pump, air handler and electric hot water heater. The day they did this it was pitching rain and the muddy condition for bring in the new equipment and removing the old was quite a challenge for them due to the access to my basement. They were polite, knowledgable and punctual and when finished they left the area clean. Highly recommend Greenwood.
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By GABRIELA W. on 02/09/18
(No Comment)

By Peter K. on 02/06/18
Greenwood performed a fantastic job. Kyle and Justin arrived within one minute of the scheduled time. (They were one minute early) They used great care and professional skill to install a new furnace and chimney liner in a tight area. They were diligent in being c...
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Greenwood performed a fantastic job. Kyle and Justin arrived within one minute of the scheduled time. (They were one minute early) They used great care and professional skill to install a new furnace and chimney liner in a tight area. They were diligent in being clean. They left no mess behind. They took the time to train the family in how to use the new thermostat along with changing the filter. Great Job. I would also recommend Trevor Rieb as a Comfort Advisor. His estimate was spot on and he delivered a total package like he promised. No surprises are a great thing in business. These three gentlemen are a true asset for GreenWood Heating & A/C
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By John V. on 02/05/18
Tyler D and Greenwood Heating are all stars. Quick furnace replacement in our crawl space went quickly. The equipment is much better than what we had. Did a great job communicating what they were going to do and gave progress reports as they went along. Respectful ...
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Tyler D and Greenwood Heating are all stars. Quick furnace replacement in our crawl space went quickly. The equipment is much better than what we had. Did a great job communicating what they were going to do and gave progress reports as they went along. Respectful of our home. Highly recommended.
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By Beth D. on 02/02/18
I am very pleased with the professional service that I received from Greenwood, beginning with Durant H. Advisor and continuing with Tony B and Carlos B who installed our furnace. They were professional and answered questions. Very pleased with their service.

By Curtis B. on 02/01/18
Vlad and Dimitri were very patient, polite and professional. Quality and customer service was at the top of their mind. I will be using Greenwood from now on.

By Katherine Taylor - Michael D. on 02/01/18
We recently had Greenwood Heating and A/C service our mini-split heat pump system. Loc provided great service, he cleaned and inspected all of our units and clearly explained how the units worked and how we could better manage our heating system. We would work with...
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We recently had Greenwood Heating and A/C service our mini-split heat pump system. Loc provided great service, he cleaned and inspected all of our units and clearly explained how the units worked and how we could better manage our heating system. We would work with Greenwood Heating and A/C again.
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By John M. on 02/01/18
Highly recommend Greenwood Heating and Air. Juan Botello, the Comfort Advisor, made a great recommendation and proposal for a central Mitsubishi heat pump and air handler system. Tony B, the Lead Installer, followed through with a very professional installation. Th...
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Highly recommend Greenwood Heating and Air. Juan Botello, the Comfort Advisor, made a great recommendation and proposal for a central Mitsubishi heat pump and air handler system. Tony B, the Lead Installer, followed through with a very professional installation. The system operation exceeds our expectations for quiet operation and comfortable air.
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By Brad C. on 01/31/18
Great job by Jim and Freg. Showed up couple minutes early, finished on time. Were very courteous, very professional and had the best price! Glad I chose Greenwood.

By Ken g. on 01/31/18
Was very happy with the service from Trevor R and Tony B. Both were professional, knew their product technically and were personable. I purchased a Trane furnace from them and had them install it. I recommend Greenwood Heating.

By Richard T. on 01/30/18
I am very impressed with the two technician that installed my heating system. Kalen and his assistant Brian worked in adverse conditions getting my old oil heating system out of my daylight basement and up a muddy hill and then bring the new equipment down. They ...
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I am very impressed with the two technician that installed my heating system. Kalen and his assistant Brian worked in adverse conditions getting my old oil heating system out of my daylight basement and up a muddy hill and then bring the new equipment down. They did a beautiful job on the installation and left the area clean and litter free. Both men were very pleasant and patient in the explanation of the heating system. I highly recommend Greenwood Heating and Air.
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By Anthony M. on 01/24/18
Sean led a crew of 4 to install our furnace, a central A/C, and two vent runs. He was exceptionally professional and kept us well aware of progress. It was a 2 day job and he made sure everything was buttoned up after the first day, including making sure we had wor...
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Sean led a crew of 4 to install our furnace, a central A/C, and two vent runs. He was exceptionally professional and kept us well aware of progress. It was a 2 day job and he made sure everything was buttoned up after the first day, including making sure we had working heat for a cold night. At the end of the job he stayed extra hours doing a walkaround of the new system for us and checking our vents. He even troubleshooted a blocked vent in our crawlspace, which was not part of the install. Overall great experience and glad he led our job!
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Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
74 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(33 total reviews)
Stephen D
1 Year
Rating:
(63 total reviews)
Don P
3 Years
Rating:
(62 total reviews)
Bob D
24 Years
Rating:
(54 total reviews)

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