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By Philip M. on 03/06/19
John did an outstanding job. The install looks clean and nice. Personally pleasant to be around, plus he didn’t seem to mind all my questions one bit. Thanks John. You are a perfectionist and it shows.

By Janet M. on 02/28/19
Greenwood Heating is the best. Chris C and Carlos installed a new furnace and ductwork in an old beach cottage. They were professional, positive, polite, and cheerful! A great team and great work. The new furnace is perfection.

By Marcia J. on 02/27/19
We always try to request Quinten if we have any service needs on our system. He arrives promptly, is very courteous and efficient in listening to our "senior citizen" questions and/or concerns and then setting about to do the needed work to correct any problems. G...
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We always try to request Quinten if we have any service needs on our system. He arrives promptly, is very courteous and efficient in listening to our "senior citizen" questions and/or concerns and then setting about to do the needed work to correct any problems. Greenwood is fortunate to have him as an employee!
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By Cheryl P. on 02/27/19
Chris and Carlos showed up to remove and replace my furnace during this last week of snow! They arrived on time, worked well as a team, were personable and neat and sounded as if they knew what they were doing! I am very happy with the services and with this com...
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Chris and Carlos showed up to remove and replace my furnace during this last week of snow! They arrived on time, worked well as a team, were personable and neat and sounded as if they knew what they were doing! I am very happy with the services and with this company, Greenwood Heating and A/C.
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By Alaina F. on 02/26/19
Manny and Chad did an excellent job today replacing the furnace and thermostat ! They were knowledgeable, friendly and professional and I felt comfortable having them in my home. I would definitely recommend this company and especially Manny and Chad for all the great work they did !

By Kristi H. on 02/22/19
Thank Goodness for the team at Greenwood Heating and Air! I have be searching for a repair or replacement of our A/C unit for 6 months. Several would not even look at the job—they didn’t work at condos, job to difficult, they didn’t want to hassle with down...
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Thank Goodness for the team at Greenwood Heating and Air! I have be searching for a repair or replacement of our A/C unit for 6 months. Several would not even look at the job—they didn’t work at condos, job to difficult, they didn’t want to hassle with downtown traffic issues... Two vendors inspected the unit (service call charged) and then would not return my call. I was feeling defeated, but noticed the Greenwood trucks in our area. So, I called, and I want to thank the kind greeting and information of the front desk team, they encouraged my hope that this problem could be solve! My thanks to Trevor for inspecting and explaining the job to me. And the quick appointment he was able to make. Greenwood has the what you need, when you need it! And, finally, a huge THANKS to the installation team of Bob, Sean, Troy and Jason for their ‘can-do’ attitude, steady team work, good humor and helpful instruction with the new A/C unit! It is in and we are thrilled! Greenwood is the HVAC company to call!!
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By John K T. on 02/19/19
Andrew and Chad arrived promptly on time. Their work was professional in every way. I'll have no problem recommending your company based upon the service I received.

By John K T. on 02/19/19
Excellent service. She got me set up for a proper replacement and scheduled the installation as promptly as could be done. She is a credit to your company

By Stephanie T. on 02/19/19
We had Greenwood replace our furnace and add an air filter and heat pump. They had great deals so we got top-of-the-line equipment and 0% financing. From quote to installation, everyone was very nice, explained everything, and answered all our novice questions. The...
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We had Greenwood replace our furnace and add an air filter and heat pump. They had great deals so we got top-of-the-line equipment and 0% financing. From quote to installation, everyone was very nice, explained everything, and answered all our novice questions. They were able to install within 5 days from signing the contract and install was only 2 days. The installers, (lead by Kalen H.) were incredibly hard working and put in at least one 12 hour day just on our install. The new system is great and we're looking forward to A/C in the Summer!
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By Terry C. on 02/18/19
Quinton immediately solved the problem and fixed it in less than an hour. He was professional, polite and provided the detailed information regarding the problem and the costs.

By Ben D. on 02/15/19
Quinten was on time, polite and very knowledgable. And did a great job of repairing the exhaust flue that had been damaged by Siding contractors.

By Carol G. on 02/13/19
Quinton was very helpful yesterday. He checked our thermostat, put a new one in and carefully instructed us in how to manage it. We now have a warm house and should be fixed for this cold winter. He is number 1! Carol and Jim Green

By Lynn E. on 02/11/19
Quinten did an excellent job of diagnosing the problem, wrenching out the old fan motor and replacing it during an emergency call . He also gave us good advice.

By Jacob K. on 02/08/19
(no comment)

By Thad on 02/04/19
Very impressed with Greenwood's responsiveness when our furnace stopped working (same day appt) and the professional work Reggie (our technician) did to repair and advise us on future maintenance options. We will definitely use Greenwood going forward.

By Catherine M. on 01/26/19
Greenwood installed new heating and A/C system in our home in early October. Sean led the work and was excellent, and very professional. He kept me updated on his schedule and the installation process and was very helpful in explaining the system once it was comple...
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Greenwood installed new heating and A/C system in our home in early October. Sean led the work and was excellent, and very professional. He kept me updated on his schedule and the installation process and was very helpful in explaining the system once it was complete. Highly recommend!
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By Darrel J. on 01/24/19
Kalen was very professional and kept me well informed during the installation. He gave clear explanations and was very considerate of my time. Kalen was also very friendly and cleaned up and left everything in good order.

By Michelle W. on 01/20/19
Tony B and Francisco did an excellent job on replacing our very old furnace with a new one. They were prompt, courteous, friendly, knowledgeable, and very professional. It was a typical rainy day in Seattle and they took extra care in placing drop cloths or using s...
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Tony B and Francisco did an excellent job on replacing our very old furnace with a new one. They were prompt, courteous, friendly, knowledgeable, and very professional. It was a typical rainy day in Seattle and they took extra care in placing drop cloths or using shoe covers to keep my home and floors clean. They worked diligently to install the new furnace, were thorough and did a great job cleaning up. I will definitely be using them in the future and would highly recommend them to anyone who needs heating/AC service/installation.
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By ED J. on 01/19/19
Tony and Frisco did a great job installing the new Furnance.

By don-kara_st@msn.com on 01/09/19
Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the...
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Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the new furnace installed and I appreciate all their efforts. They also helped us modify the amount of air flow going into one room that previously had too much air flow. I would highly recommend them for your next furnace installation.
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Select any employee to see all their reviews.

Imran S
10 Years
Rating:
(51 total reviews)
John B
3 Years
Rating:
(50 total reviews)
Kalen H
4 Years
Rating:
(43 total reviews)
Quinten S
19 Years
Rating:
(37 total reviews)
Sean B
2 Years
Rating:
(28 total reviews)
Loc N
Rating:
(25 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer Service T has a 4.5-Star average rating and a total of 36 total reviews
36 total reviews
The Customer Service Team at Greenwood is exactly that, A Team. We work well together striving to create a positive atmosphere with a smile that our customer's can see through the phone. We enjoy our pets, family and local sports teams.
By Kathleen G. on 02/11/16
Greenwood Heating installed a new water heater for us, and worked us into a very packed schedule. The tech was on time, courteous, knowledgeable and explained the features of the water heater. He left the work site cleaner than he found it! The company followed up ...
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Greenwood Heating installed a new water heater for us, and worked us into a very packed schedule. The tech was on time, courteous, knowledgeable and explained the features of the water heater. He left the work site cleaner than he found it! The company followed up to make sure we were satisfied. We previously purchased a furnace from them and would recommend them highly. Very professional and reliable.
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By betsy g. on 01/17/16
Antonio fixed a problem that had been left by the contractor who had done the original installation (another HVAC firm). Antonio was thorough and very much interested in figuring out the right solution to the problem. He was also friendly and provided all around go...
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Antonio fixed a problem that had been left by the contractor who had done the original installation (another HVAC firm). Antonio was thorough and very much interested in figuring out the right solution to the problem. He was also friendly and provided all around good customer service. I have hired Greenwood Heating for several small projects and some maintenance, and I always have a good experience with their people, both the technicians and the staff who answer the phone.
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By kerry A. on 01/14/16
The Greenwood Heating people were competent and friendly and the follow-through was excellent. I am very happy with the product and installation. The front man was Gary Kearney. Helpful, kind and patient. The follow-up by Mr. Gary Barker was prompt and thorough ...
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The Greenwood Heating people were competent and friendly and the follow-through was excellent. I am very happy with the product and installation. The front man was Gary Kearney. Helpful, kind and patient. The follow-up by Mr. Gary Barker was prompt and thorough and reassuring. This guy is a consummate worker as well as a consumate Seattlite. These guys were outstanding and everyone in between bespeaks of a excellent and happy Human Relations staff.
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By frederick c. on 01/14/16
thanks so much for emron eron and CHAD the experienced intaller

By philip g. on 01/05/16
Quoted price for new system 14K Got it done by another company for 6.5k

By Douglas A. on 01/04/16
service technician was professional, competent and courteous. could not have been better.

By Jessie W. on 12/28/15
these guys were very honest and fair. I will continue to use them for all future heating needs. they know what they are talking about and there warranties are amazing.

By Douglas A. on 12/23/15
this was a first year maintenance inspection of a furnace installed by this company. The service technician gave the warning call prior to arrival as we were told. He was professional and efficient in his work, made sure that he wore shoe covers before coming into ...
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this was a first year maintenance inspection of a furnace installed by this company. The service technician gave the warning call prior to arrival as we were told. He was professional and efficient in his work, made sure that he wore shoe covers before coming into the house and gave us unsolicited, good advise on where to go to buy replacement filters.
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By Mario V. on 12/23/15
Hicham was extremely polite and informative and on time. Since we had just moved to this house, he gave us information about our heater that we did not know. He checked out everything and let us know the status of each category. We were so pleased we signed up for ...
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Hicham was extremely polite and informative and on time. Since we had just moved to this house, he gave us information about our heater that we did not know. He checked out everything and let us know the status of each category. We were so pleased we signed up for the yearly maintenance contract. Good job.
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By donna s. on 12/16/15
We have been using these people for over 2 decades; recently purchased a house with a waterless heater and radiant heat in the floors and have had some problems. They have been on time and helped us understand our new system. I cannot imagine using anyone else! Ever!

By sam f. on 12/07/15
I have been dealing with Greenwood Heating and A/C for several years as they installed my furnace and water heater. It is a very professional, reliable and respectful company in all of our dealings. Paul has been my technician on numerous occasions and he is outsta...
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I have been dealing with Greenwood Heating and A/C for several years as they installed my furnace and water heater. It is a very professional, reliable and respectful company in all of our dealings. Paul has been my technician on numerous occasions and he is outstanding in the professional service that he provides as well as explaining technical matters in a manner that I can easily grasp and understand. Paul is competent, personable and always respectful that it really sets him apart from many others in the field. In short, a good man! Sam from Green Lake (Seattle)
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By Rita S. on 12/02/15
Very positive experience. From the person who answered the phone to the installer.

By Bezhad K. on 12/01/15
Our gas fireplace's pilot light wouldn't stay on. Patrick came out on one of the worst weather days we've had around here. We had gusty winds and rain and power was out, which knocked out many traffic lights. Patrick cleaned the pilot light so that the flame was to...
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Our gas fireplace's pilot light wouldn't stay on. Patrick came out on one of the worst weather days we've had around here. We had gusty winds and rain and power was out, which knocked out many traffic lights. Patrick cleaned the pilot light so that the flame was touching the thermopile again. This did the trick and we got the fireplace going right away. It was our only source of heat with the power being out. The team was very responsive as soon as I placed the call to them. My only criticism would be that I had tried to contact them via E-Mail on their website and they never responded to that.
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By Amy C. on 12/01/15
We had some problems with our electrical portion of the heat pump installation - Greenwood's subcontractors were a bit sloppy, but Greenwood was very willing to immediately come out and fix it to our satisfaction. They were eager to give us 5 star service and liste...
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We had some problems with our electrical portion of the heat pump installation - Greenwood's subcontractors were a bit sloppy, but Greenwood was very willing to immediately come out and fix it to our satisfaction. They were eager to give us 5 star service and listened carefully to our complaints. Additionally, they followed up with us to ensure that everything was rectified. I would use them again!
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By Wanda A. on 09/16/15
I recently had a new furnace installed by Greenwood Heating and Air Conditioning. I was extremely happy with their service. The team of two were prompt, courteous and knowledgeable. I highly recommend their service!

By Jim N. on 08/10/15
We had Greenwood install a new furnace and AC unit. The work was difficult due to the fact the old furnace is located in a small attic space. The workers did a great job. They worked very hard to complete the installation on time. Even though the normal workday was...
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We had Greenwood install a new furnace and AC unit. The work was difficult due to the fact the old furnace is located in a small attic space. The workers did a great job. They worked very hard to complete the installation on time. Even though the normal workday was over, the installer stayed late to walk me through the features of our new system. Great job by a hard working crew.
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