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By ED J. on 01/19/19
Tony and Frisco did a great job installing the new Furnance.

By don-kara_st@msn.com on 01/09/19
Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the...
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Chris C and Carlos did a great job on installing a new furnace for our house. I appreciate their efforts, seeing that the new furnace we picked, required much more intricate venting than anticipated. They had to move a large amount of items in our garage to get the new furnace installed and I appreciate all their efforts. They also helped us modify the amount of air flow going into one room that previously had too much air flow. I would highly recommend them for your next furnace installation.
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By Stephen E. on 01/08/19
John B**** and his crew did an outstanding job of installing our ductless heating/cooling system. They were efficient, courteous, took time to explain the features and functions, cleaned up all of their stuff. John was fabulous! Really knows his stuff and did an outstanding job!!

By Kraig on 01/07/19
Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. ...
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Tony B and Francisco came and completed the install of our Furnace and AC unit today. Tony corrected some things that were not quite right from the intial installation and really took the time and effort to get it done right, inspite of facing a long commute home. Tony and his parter Francisco were top notch and their desire to do it right was very much appreciated! Highly recomended and if you can, ask for Tony and Francisco.
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By Zee S. on 01/04/19
Quinten did a great job -- diagnosed and fixed the problem promptly. Very personable and friendly. And thanks for the "bonus."

By T O. on 01/04/19
Great service from Greenwood Heating and Air. John, Thomas and Zach arrived early in the day to put in the new furnace. I was so grateful for their fast and efficient service. I also noted several others who were helpful getting heat back on!

By Melissa D. on 01/02/19
Fabulous team installed my new gas furnace. Polite, friendly and cleaned up my messes along with the little dust they created! Also, so sweet to my two old pups - greeting them and letting them sniff around the site. Many thanks!

By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By James C. on 12/29/18
Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to...
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Sean is without a doubt the best service tech that I have encountered. He arrived on time, was friendly, patient and extremely qualified to handle the installation of our new furnace and air conditioner. As the installation and start up proceeded Sean was able to address all of the issues that arose and took the time to explain what was happening and answered all of our questions. He was very careful to ensure that the installations complied with our complex requirements. Upon completion of the installations Sean took the time to thoroughly explain the operation of both the furnace and air conditioner. He reviewed the operation manuals with us and very thoroughly and patiently walked us through the thermostat operation and had us operate the thermostat to be sure we were able to do it on our own. He also explained the warranties and service contracts. Before Sean left he made absolutely sure he had addressed all of our questions and that we were able to understand and operate the systems. I am not sure how we rate Sean but it should be the highest rating plus plus!!! Based on Sean’s performance alone I understand why Greenwood Heating and A/C has such an excellent rating and reputation. Jim and Kit Cole
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By Ted K. on 12/28/18
I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and...
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I was impressed with this company's use of technology in scheduling and confirming an appointment....and the service tech showed up right as scheduled. He was great; diagnosed our furnace's problem immediately and then drove to the distributor to get the parts and returned promptly to complete the repair. I was so impressed that I signed up for their annual service agreement.
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By Jennifer M. on 12/28/18
Saif & Tim installed a new combi boiler for me between Christmas and New Year's - they did a quick and neat job, kept me informed with how it was going & answered any questions I had along the way. Very happy!

By Elmer B. on 12/27/18
Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input ...
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Tyler and Thomas did an excellent job of installing the gas line from the meter, hot water heater and my new gas furnace. The job involved the conversion from oil forced air to gas forced air plus. They both listened to any of my questions, concerns, and any input I may have had. Throughout the day, they both continued to work very diligently and professionally. The post job cleanup was good, and so was the completion rundown I was given to inform me of what I needed to know. Both installers do a great job representing Greenwood and are a credit to your company.
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By Bailey & Jake H. on 12/26/18
Tony and Francisco's team were professional and wonderful to work with. They kept us updated on the project timeline and worked hard to complete project on time. Overall a great experience with Greenwood and would highly recommend choosing them for your home heating and a/c needs!

By Susan B. on 12/22/18
Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they wer...
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Chris and his assistant Carlos did a wonderful job. They arrived on time, had the old furnace out and the new one in by Noon. They needed to move some shelves and the items on them. Everything was put back in place. They carefully cleaned the work area and they were very careful of the walls. Imran did the analysis of my repair options (the furnace was not working) and replacement options. He was clear, thorough, and did not pressure me on the decision to repair or replace the furnace. He provided very helpful information about the problem with the most high efficient furnace option because it requires plastic piping and cannot be vented through the chimney. Given the physical layout of my home and codes there was not any good option for venting. I would highly recommend GreenWood. They have been my service provider for many years.
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By Tom A. on 12/21/18
Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going o...
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Tyler D. and Tom successfully installed the furnace and water tank that we ordered. They were both easy to talk to, answered my questions with knowledge and patience, and worked accurately and efficiently. The work site was clean upon departure with Tyler going over the details of the work they did. Both Tyler and Tom were pleasant to work with. We are very happy with the results! Thank you!
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By Tiffany J. on 12/19/18
Tony B. did an excellent job installing our water heater. On time, was on schedule and let me know how the progress was going. He left the area clean when he left. Very knowledgeable and would have Greenwood heating come back.

By Valerie C. on 12/18/18
Chris C and his associate went above and beyond the call of duty. Prompt, very courteous and patient, left the site cleaner than when they arrived ( ha! ), did a great job! An excellent experience.

By Karen on 12/17/18
Easy to work with and helpful in addressing questions.

By Deborah T. on 12/16/18
GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Franci...
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GreenWood Heating is fantastic. We had a very inconvenient problem right at the holidays. We felt like we had incredible service from start to finish. Great help making decisions and then an installation on a fast schedule that worked for us. Tony B. and Francisco did the installation and they could not have been better. Arrived when expected, did a fantastic installation and kept us posted on the progress. Plus they are very enjoyable and professional! I can’t say enough good things about this company!
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By Bradley J. on 12/11/18
Fast emergency service on a Saturday, great work, great advice, great customer service.
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Select any employee to see all their reviews.

Hicham M
5 Years
Rating:
83 total reviews!
Reggie D
2 Years
Rating:
79 total reviews!
Customer Service T
Customer Service Rep.
2 Years
Rating:
(36 total reviews)
Stephen D
1 Year
Rating:
(64 total reviews)
Don P
3 Years
Rating:
(64 total reviews)
Bob D
24 Years
Rating:
(56 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Greenwood Heating and A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Greenwood Heating and A/C. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Bob D has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
56 total reviews
I've been in the hvac industry for almost 24 yrs. I really enjoy the outdoors and riding quads, camping, and watching my Boston Bruins.
By Jeremy M. on 07/10/18
There was a problem with the installation I didn't realize until after the crew was done and Greenwood responded quickly and made sure my supply lines were going to fit my remodel. This wasn't something they would have known with this installation at the time, howe...
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There was a problem with the installation I didn't realize until after the crew was done and Greenwood responded quickly and made sure my supply lines were going to fit my remodel. This wasn't something they would have known with this installation at the time, however as my remodel progressed I need them to come back out. They responded within a week and were a pleasure to work with. My compliments to Bob D and team.
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By Stella St V. on 06/06/18
Bob, the installer was great. He walked me through all the controls and gave me extra tips on handling two units on one system and the nuances of heating Vs cooling - what to expect in terms of the transition of airflow, and setting the thermostat. Scheduling of ...
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Bob, the installer was great. He walked me through all the controls and gave me extra tips on handling two units on one system and the nuances of heating Vs cooling - what to expect in terms of the transition of airflow, and setting the thermostat. Scheduling of the installation and the follow-up walk through were not handled as well, but it was all worked out in the end. From the point of signing the contract on which I was given specific dates for the install, the dates and times were changed for Greenwood's technicians but I was not made aware and had to call the office each time to verify. Even after verifying an 8 am arrival on a Thursday, I found out that Greenwood has a regular meeting every Thursday at 9 so the tech wouldn't be there until later. Luckily the technician from their sister company, As You Wish, arrived at 8 and could provide access to the Greenwood tech so I could go to work as expected. At the time of the initial consult I specifically requested to get booked a week prior in order to accommodate the whirlwind of preparation I was working on for my best friend's wedding the last week of May, but this did not get booked as expected. It all worked out in the end and they had a supervisor contact me to alleviate any concerns, but I would recommend more communication with customers about when the services are actually scheduled - when the client needs to be home to allow access and when they can expect to be able to leave for work on those days. Like
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By siera p. on 06/28/17
Bob and Andy were fantastic. Everything went smoothly. I would recommend Greenwood to anyone who wants a seamless, friendly and professional installation. I can't say enough positive things about this team. I'm beyond pleased.

By Jenny B. on 06/22/17
The Greenwood Heating and Air Conditioning team was incredibly professional, courtesy, and had great interactions with our dog and child. We had several mini-split units installed and the overall service and communication was wonderful from start to finish. The uni...
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The Greenwood Heating and Air Conditioning team was incredibly professional, courtesy, and had great interactions with our dog and child. We had several mini-split units installed and the overall service and communication was wonderful from start to finish. The units themselves (as they mentioned to us) are big but we are already adjusting. They are as quite as they said (very quite!) and are so far working beautifully. I highly recommend this company!
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By Greg S. on 05/20/17
Bob D was fantastic for our mini-split heat pump install - adapted on the fly and provided great service.

By Tracy on 05/12/17
Bob and his team did an excellent job installing my ac unit and replacing my furnace! They were quick and cleaned up everything when they were finished. I was kept updated to the progress and he ran me thru how to run the system. This was a big job and he was pr...
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Bob and his team did an excellent job installing my ac unit and replacing my furnace! They were quick and cleaned up everything when they were finished. I was kept updated to the progress and he ran me thru how to run the system. This was a big job and he was professional and pleasant to work with.
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By Craig T. on 04/17/17
A in all areas... Excellent salesperson, well informed and helpful in picking the best product for my situation. Installation team was on-time and on task the entire process and they were also very helpful in determining best product placement and the least invas...
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A in all areas... Excellent salesperson, well informed and helpful in picking the best product for my situation. Installation team was on-time and on task the entire process and they were also very helpful in determining best product placement and the least invasive installation path. Thanks to all *****
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By Sharyn S. on 03/24/17
Bob D. (and his assistant, Andy) arrived on time each of the three days for installation. They were respectful of my request for the time. Bob D. let me know how the work was progressing and informed me, in language that I could understand, of what they were doing....
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Bob D. (and his assistant, Andy) arrived on time each of the three days for installation. They were respectful of my request for the time. Bob D. let me know how the work was progressing and informed me, in language that I could understand, of what they were doing. He kept his workspace neat and clean, and replaced things that had to be moved. He was pleasant with my pets so they would not be a problem in the workspace. Bob D. has a very nice, balanced, yet businesslike temperament, which made the installation as pleasant as possible without any intrusion into my work-at-home schedule. He seemed to be very competent in what he was doing, which allowed him to keep to the schedule that I had been told at the start of the work. He was very good at explaining how to use the units and how to get help, if needed. I'd highly recommend Bob D. as an installer.
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By Chris S. on 03/18/17
We had been considering putting A/C in our home for several years, and Bob and his crew made it easy and did a terrific job. They were clean, courteous and efficient. In addition to what one might hope for, great service and the job completed on time and well, he...
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We had been considering putting A/C in our home for several years, and Bob and his crew made it easy and did a terrific job. They were clean, courteous and efficient. In addition to what one might hope for, great service and the job completed on time and well, he is a genuine and nice guy. He was particularly kind to our dogs, who I suspect miss him. Thanks!
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By Melissa E. on 03/02/17
Fantastic service and a wonderful honest group of people to work with. They completed the install on time and on budget, the sales folks were extremely helpful and no-pressure whatsoever. And Bob D. was the MAN!

By Joshua W. on 01/30/17
We had two split units put into our house, one at each level. The price matched the quote exactly and everything was done on time with no delays, mess, or surprises. The crew took their time to make sure everything was exactly where we wanted it and how we wanted a...
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We had two split units put into our house, one at each level. The price matched the quote exactly and everything was done on time with no delays, mess, or surprises. The crew took their time to make sure everything was exactly where we wanted it and how we wanted any wiring to be run. Our installer Bob D. was great!
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By Evan H. on 01/21/17
Bob D. and his crew did a fantastic job installing our new ductless heating and cooling system! We hired Greenwood to install a new heating and cooling system because our house was very cold in the winters. They were very knowledgable and gave us recommendations t...
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Bob D. and his crew did a fantastic job installing our new ductless heating and cooling system! We hired Greenwood to install a new heating and cooling system because our house was very cold in the winters. They were very knowledgable and gave us recommendations to solve our problem. Bob and the crew did not rush anything and made sure every detail of the installation was perfect. I especially appreciated Bob's willingness to help us install a special thermostat interface that communicates with 3rd party thermostats, like the Nest or Ecobee. The whole experience was very smooth, from consultation to installation. Our home is now heated comfortably and we could not have been happier with the results. Thank you Bob and Greenwood Heating!
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By geoff p. on 01/02/17
We chose Greenwood Heating, following multiple bids, for their competitive price and exceptional reviews. Our experience was as positive as the reviews we read before making our decision. Bob was knowledgeable, friendly, patient and thorough. The team was meticu...
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We chose Greenwood Heating, following multiple bids, for their competitive price and exceptional reviews. Our experience was as positive as the reviews we read before making our decision. Bob was knowledgeable, friendly, patient and thorough. The team was meticulous about cleaning up after themselves and the workmanship was terrific. I highly recommend the team at Greenwood.
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By Charles R. on 12/30/16
Excellent service and products all around! We're uncomfortable with people coming in and our of our house, etc, but the Greenwood installers Bob and Kyle were terrific, as were the Electricians who came to do the electrical hookups. A and Thumbs Up!

By Jeannine L. on 12/07/16
Bob was very professional, and kept the work areas clean. Bobs helper Tyler was great too, they both put up with my dog very well. Thanks so much, Jeannine

By Yuki S. on 11/23/16
My experience with Greenwood Heating was really positive. The sales person Jim Moreland booked a visit and provided an estimate within days of me calling them. Offered financing, processed rebates with Seattle City Light, and applied for the permit, and the instal...
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My experience with Greenwood Heating was really positive. The sales person Jim Moreland booked a visit and provided an estimate within days of me calling them. Offered financing, processed rebates with Seattle City Light, and applied for the permit, and the installation was the following week any only took 1.5 days. The whole experience from my first phone call to a new ductless heat pump system only took about 2 weeks! Bob D the installer was prompt, and efficient with his time, and his installation looks clean and everything is working properly. He helped describe the electrical requirements so that we could prepare our electrical needs ahead of time. We appreciate how professional and quick this heat pump installation has been!
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By Jerry H. on 11/09/16
Bob D and his helper did an excellent job of installing my heat pump. They were friendly, knew their stuff, and were neat. They made a very good impression for Greenwood.

By Jerry H. on 11/09/16
Bob D did excellent work installing my heat pump. He knew his stuff, was friendly and neat, leaving a very good impression for Greenwood. I hope his good work will be rewarded.

By Laura R. on 10/29/16
Greenwood Heating & AC just finished installing ductless units with heat pump in our two upstairs bedrooms in our older 1920's home. We are so happy we went with Greenwood and would recommend them to anyone looking for a ductless solution! Tony who came out to shar...
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Greenwood Heating & AC just finished installing ductless units with heat pump in our two upstairs bedrooms in our older 1920's home. We are so happy we went with Greenwood and would recommend them to anyone looking for a ductless solution! Tony who came out to share what AC solution would work best for our home was extremely knowledgeable and professional. He was even available over email for additional questions we thought of after the initial consultation. When we decided on what we wanted to do, Greenwood was able to get an install scheduled within two weeks. Our installer Bob and his team were nothing short of amazing. They were very careful not to get our house dirty, and explained everything to us before starting the work. They even spent some time letting our dogs sniff them and providing some pets to make sure they were comfortable with them. Once the work was completed Bob spent time walking us through each unit and the outdoor unit and how they work. We were also extremely happy with how careful they were to plan the piping on the side of the house so that it would not be an eye sore on the exterior. Thanks Greenwood!
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By Brad G. on 10/16/16
We recently used Greenwood Heating and Air to install a ductless air/heat system in our townhome. I can say I am very pleased with the service that was provided. My husband spent a month or so picking out the system and Alan provided the necessary information we ne...
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We recently used Greenwood Heating and Air to install a ductless air/heat system in our townhome. I can say I am very pleased with the service that was provided. My husband spent a month or so picking out the system and Alan provided the necessary information we needed and help us select Greenwood. Once selection was made, Bob D and his team (Tyler) and others did an amazing job installing our units. Our outdoor side where the compressor was installed was on a steep hill, but they were able to complete this. The units are wonderful. We had four installed. They are quiet and efficient. Its great when the people (Bob D, Tyler, and the rest of the crew) are so helpful and patient and take the time to go over everything with you. Very professional and would highly recommend.
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