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By Lenz N. on 11/11/19
Was very good, answered all my questions checked everything I had asked. He was very respectful and followed through to check everything. That is why I always ask for Great Dane to do my furnace service.

By Wozniacki M. on 11/11/19
I began using a Great Dane four or five years ago and am wheats impressed with professionalism, fair pricing and customer courtesy when coming into my home. The technician in training who accompanied the other tech will be a good fit as he was if the same quality c...
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I began using a Great Dane four or five years ago and am wheats impressed with professionalism, fair pricing and customer courtesy when coming into my home. The technician in training who accompanied the other tech will be a good fit as he was if the same quality caliber as other t etched who have come to my home.
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By Rose L. on 11/11/19
I wanted to extend my gratitude to Kristofer and his wonderful trainee, for being very professional and courteous. I sure will recommend these guys to my family and friends. They fixed the problem very fast and also were very kind and polite.

By Charron C. on 11/09/19
Great Dane's techs arrive on time, which is always appreciated. Their work is professional and thorough. They have become our hvac company of choice.

By Rose L. on 11/09/19
We had no heat, and unfortunately for us, it happened over the weekend and when the temperature outside has dropped. I called Great Dane, and at first was told that there will be no availability until Tuesday, so we had to live for three days without heat. Then I w...
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We had no heat, and unfortunately for us, it happened over the weekend and when the temperature outside has dropped. I called Great Dane, and at first was told that there will be no availability until Tuesday, so we had to live for three days without heat. Then I was informed that there is a team working overtime and they can come and diagnose the issue between 2 and 6 pm on Saturday. It was great but even better, in about one hour after I called the team stopped by and diagnosed the problem. They fixed it in no time. At noon we already had heat restored. I am very pleased with the service and highly recommend Great Dane for your heating/cooling needs.
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By Charron C. on 11/09/19
Scott, the Great Dane tech arrived on time. He explained what he was going to do and kept us posted on his progress. After installation of the humidifier he gave a tutorial on replacing the filter, etc. Great service! One note, Great Dane's techs always put on sho...
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Scott, the Great Dane tech arrived on time. He explained what he was going to do and kept us posted on his progress. After installation of the humidifier he gave a tutorial on replacing the filter, etc. Great service! One note, Great Dane's techs always put on shoe covers to avoid tracking dirt through the house. This nice touch is greatly appreciated.
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By Mary M. on 11/07/19
First experience was great Brett was awesome!

By Budzyn D. on 11/07/19
In a matter of minutes, Ryan pinpointed the problem with my furnace. I was very happy to finally have heat again!!!

By Morelli, J. on 11/06/19
My experience was with Amber and Mike K. Mike was very friendly and kind. Although my problem was with a leaking hot water tank, my insurance coverage plan with DTE, sent Mike K from Great Dane Heating and Air Conditioning to evaluate the problem. After accessing t...
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My experience was with Amber and Mike K. Mike was very friendly and kind. Although my problem was with a leaking hot water tank, my insurance coverage plan with DTE, sent Mike K from Great Dane Heating and Air Conditioning to evaluate the problem. After accessing the situation, he knew exactly what was causing the leaking. He explained the problem and gave his recommendations, along with what to watch out for and how to handle certain issues that might occur before I was able to purchase and have installed a new hot water tank. Thanks, Mike!
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By Kenneth K. on 11/06/19
Tim was knowledgeable, friendly, and efficient . He answered my questions and made me feel at ease that the job would be done rightl

By Newman C. on 11/06/19
As always, Great Dane provided amazing service. Prompt, honest and thorough! A

By Amy D. on 11/05/19
Timothy Mayer, technician very polite and answered any questions I had was very professional.

By Metcalf M. on 11/05/19
Very pleasant and professional. Explained everything very thoroughly. I would definitely recommend.

By Metcalf M. on 11/05/19
Excellent service. Someone was sent to my home the very same day I called. They sent an email and text with information about and the service person that would be coming. Emerging was very pleasant and professional. I would definitely recommend them.

By William B. on 11/04/19
The inspection was more complete than I was expecting. He also explained every thing he was looking for what he found and how it would affect future operation. This made me feel very good because I can plan for future repairs , replacements and any thing else and n...
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The inspection was more complete than I was expecting. He also explained every thing he was looking for what he found and how it would affect future operation. This made me feel very good because I can plan for future repairs , replacements and any thing else and not feel in the dark. this puts my mind at ease and will for anyone else using the service.
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By Vierheilig J. on 11/04/19
Technicians, were on time. Put there bootees on, made the wife happy! Very knowledgeable. I felt confident in our furnace operation, when they finish.

By Weber J. on 11/03/19
Jonathon was very professional and did a good job.

By Restini C. on 11/03/19
no comment

By Vierheilig J. on 11/02/19
Great company, the Tech people were on time, wore their booties, made wife happy! Knowable, answer all my questions.

By Gambino A. on 11/01/19
Awesome job doing furnace tune up very thorough, ended up having to get a new furnace, thank you
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Zachary P
1 Year
Rating:
108 total reviews!
Brian W
4 Years
Rating:
103 total reviews!
Kristin M
Customer Service Rep.
16 Years
Rating:
(255 total reviews)
Amber R
Customer Service Rep.
1 Year
Rating:
(197 total reviews)
Mike K
4 Years
Rating:
(93 total reviews)
Qamrul F
2 Years
Rating:
(85 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
586-790-2604
Zachary P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
108 total reviews
By Restini C. on 11/03/19
no comment

By Gambino A. on 11/01/19
Awesome job doing furnace tune up very thorough, ended up having to get a new furnace, thank you

By Schaefer Joe Florio M. on 10/23/19
Zachary & Brandon were very friendly ,knowledgeable,& professional. I would highly recommend this company. The owner is doing it right ! Way to go Great Dane !!

By Regal T. on 10/10/19
Great Dane is a very professional, friendly and honest company!

By Regal T. on 10/10/19
Had a furnace tune up and was truly impressed with Zachery professionalism on making sure my furnace was running safely. Zachery was honest answering all my questions, also making suggestions on things I should do. I would definitely have Zachery back.

By McCallum M. on 09/28/19
Great!

By Grant M. on 08/22/19
Great Dane is an outstanding company and we have used them for all of our air conditioning and furnace needs (including brand new replacements for both) in the past fifteen years. Their office employees are always polite and professional. Their technicians are fr...
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Great Dane is an outstanding company and we have used them for all of our air conditioning and furnace needs (including brand new replacements for both) in the past fifteen years. Their office employees are always polite and professional. Their technicians are friendly, courteous, and explain in detail what services they are performing and why. Highly recommend their Friends & Family Plan which has been a huge help to our household.
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By Smith F. on 08/21/19
great service very friendly

By Smith F. on 08/21/19
very nice did a great job checking out our air conditioner

By Harrison L. on 08/21/19
Technician found the problem immediately and provide a few options to handle my situation with no pressure to purchase anything. The tech and office staff were very professional in working with them. What I did like was their text message when the tech was on his w...
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Technician found the problem immediately and provide a few options to handle my situation with no pressure to purchase anything. The tech and office staff were very professional in working with them. What I did like was their text message when the tech was on his way, they sent me a picture of what he looked like plus a map to track where he was and how long before he got to my house.
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By Hogan N. on 08/15/19
I think Great Dane and the crew are GREAT!!!

By Kathy L. on 08/13/19
The technician, Zac, was very quick and efficient when he got to the house. The price was less than what was estimated online for similar issues and we decided to get the year protection plan just to be sure. My only complaint is that I was told to expect him at a ...
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The technician, Zac, was very quick and efficient when he got to the house. The price was less than what was estimated online for similar issues and we decided to get the year protection plan just to be sure. My only complaint is that I was told to expect him at a certain time so I left work early to be here on time and then Zac got held up and didn't get here until the time I would have been home anyway. I know times are only estimates, but I don't like having to wait. Other than that, we have used them for years and plan on continuing using them.
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By Eric C. on 07/28/19
Great Dane Heating & Cooling provides great and friendly service. The technician always make sure to explain in detail what they’re working on and the various modes of operating the products. Pricing is very reasonable.

By Tammi L. on 07/23/19
Great Service

By Brezovsky D. on 07/21/19
The technician Zak was so good to have him work on our Air Conditioner he was very pleasant and knowledgeable of my problem. I would recommend Great Dane Heating for any problems I would encounter.

By Krause J. on 07/11/19
no comment

By Taranto S. on 06/11/19
The Technician, Zach was very knowledgeable and efficient. He answered all questions that I had . Thank you Zach

By Taranto S. on 06/11/19
Zach was very knowledgeable and answered all questions I had.

By Finkbeiner C. on 06/07/19
I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. During a previous inspection visit, he f...
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I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. During a previous inspection visit, he found a huge gap in my ductwork that was not detected by any number of construction and previous HVAC companies...and then he promptly repaired it. He took wonderful documented photos for me of my entire system. He was exceptional! He was also very professional, considerate, respectful, and knowledgeable. Great Dane will be my HVAC company from now on. They are the absolute BEST company I have ever had. And reasonably priced, too.
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By Finkbeiner C. on 06/07/19
I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. In a previous visit he found a huge gap i...
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I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. In a previous visit he found a huge gap in my ductwork that was not detected by any number of construction and previous HVAC companies...and then he promptly repaired it. He took wonderful documented photos for me of my entire system. He was exceptional! He was also very professional, considerate, respectful, and knowledgeable. Great Dane will be my HVAC company from now on. They are the absolute BEST company I have ever had. And reasonably priced, too.
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