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586-790-2604
By Hewson S. on 01/22/20
I wasn't familiar with Great Dane until Brian, the serviceman, arrived following my service call under my general service plan for a furnace issue. Brian promptly identified the issue as a damaged heat exchanger and shared a likely cost to replace which wasn't rec...
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I wasn't familiar with Great Dane until Brian, the serviceman, arrived following my service call under my general service plan for a furnace issue. Brian promptly identified the issue as a damaged heat exchanger and shared a likely cost to replace which wasn't recommended for an 18 year old furnace. I requested a quote for a replacement furnace and he had Nick here within an hour to provide the quote, which included their complete handling of the energy company and furnace company rebates. Wesley and Justin were out the following morning for the install which was completed an hour ahead of schedule. Everything in this process was excellent and I would highly recommend Great Dane.
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By Patricia C. on 01/20/20
Jonathon N. was very helpful.

By Liu M. on 01/15/20
good service team always responsive to customer request. technicians are skillful with attention to detail.

By Faller L. on 01/14/20
Very nice@ professional

By Fournier P. on 01/10/20
Bryan came to our rescue!! Bryan was very professional, knowledgeable and very efficient! He explained everything and kept a very clean work area! Thank you so very much

By Jerry B. on 01/10/20
Brian came to the house and identified the problem immediately. He explained the problem in detail, made the repairs and was done within an hour. I would recommend Brian and Great Dane to everybody.

By Karen G. on 01/09/20
Good Service very professional

By Widiker M. on 01/08/20
I had Great Dane out on Jan3rd. My water heater when out and need to be replaced. David and Andrew did a wonderful job putting in the new water heater seeing the one they took out was from 1997. The pipes were old and backward from what they should have been . They...
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I had Great Dane out on Jan3rd. My water heater when out and need to be replaced. David and Andrew did a wonderful job putting in the new water heater seeing the one they took out was from 1997. The pipes were old and backward from what they should have been . They figured it out and got everything running the way it should. Did a great cleanup job. The office staff was great with the follow ups and making sure everything was running great. Thank you guys and Happy New Years 2020.
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By Barr D. on 01/07/20
Tom was very nice and did a good job explaining what he did and I was very glad it was okay. Thanks again Tim. Also girl I talked to at Great Dane was very polite and nice

By Kaltenbach B. on 01/07/20
They take good care of you, even after installing my new furnace!! When our furnace died last winter during the coldest day, they came the very next day and put in a new furnace and air conditioner. I was sick with the flu and they brought in portable heaters to ke...
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They take good care of you, even after installing my new furnace!! When our furnace died last winter during the coldest day, they came the very next day and put in a new furnace and air conditioner. I was sick with the flu and they brought in portable heaters to keep me warm and comfortable! They made sure I was comfortable. I definitely would recommend them highly!! Best company EVER!!
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By Fisher K. on 01/06/20
Bryan was very polite and transparent while trouble shooting our old boiler and fixing some of the mistakes I had made trying to get our heat up and running. He was knowledgeable and quick. He definitely went above and beyond on this visit. We ended up needing addi...
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Bryan was very polite and transparent while trouble shooting our old boiler and fixing some of the mistakes I had made trying to get our heat up and running. He was knowledgeable and quick. He definitely went above and beyond on this visit. We ended up needing additional parts during the service which were redials available on the truck. I believe this is a testament to the way Bryan and Great Dane conduct their business as the part was available. My family is grateful to have heat again as we have some colder weather on the horizon. Kristen was very friendly and very helpful while on the phone. Thank you again Great Dane.
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By James Hodson C. on 01/05/20
They got our heat up and running before the weather got too cold!

By Shavinski B. on 12/30/19
(no comment)

By Grace G. on 12/29/19
I was completely pleased and satisfied with the representative, the workmanship, and the police and courteous manner.

By Grace G. on 12/29/19
Great Dane is a "GREAT" company! I have never been disappointed. Timothy M. was a competent, courteous, efficient, and pleasant representative and did a wonderful job. He even covered his working shoes before I had a chance to ask. Can't go wrong with this company!

By Surma D. on 12/28/19
Highly recommend Great Dane. Had new furnace, air conditioner, remi halo air filter and tankless hot water heater installed by them over the last 10 or so years. Always great service.

By Sharpe L. on 12/28/19
Great Dane was contracted by consumers energy to come fix an issue with my furnace. They were prompt in their arrival and the technician was knowledgeable and explained the problem to me, and was able to fix the problem right away! I would recommend them to anyo...
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Great Dane was contracted by consumers energy to come fix an issue with my furnace. They were prompt in their arrival and the technician was knowledgeable and explained the problem to me, and was able to fix the problem right away! I would recommend them to anyone looking for a company to fix any issue you have with your furnace or air conditioning!!!!!
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By Jennie Riopelle T. on 12/28/19
The team at Great Dane was fantastic and exceeded my expectations! I have tried to hire-it-done with other HVAC companies with horrible results. With Great Dane, I received a text when the tech was due for my repair and inspection of my furnace, complete with photo...
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The team at Great Dane was fantastic and exceeded my expectations! I have tried to hire-it-done with other HVAC companies with horrible results. With Great Dane, I received a text when the tech was due for my repair and inspection of my furnace, complete with photo. While there, I asked him to check out my water heater as well due to a leak and the age of the unit. Not only did he work up an on the spot quote but asked if he could have the team contact him with other prices and recommendations. This was followed up by a call from the sales team with a scheduled appointment to go through my home together. During our appointment, he asked me more questions than I asked him. Together we agreed to complete system with new furnace, ac and water heater (all of mine were original to home built in 1986). The next day, he called me back confirming what we discussed and asked if I had any questions or concerns. From there, install was scheduled. The day of install, a team came in, worked fast, cleaned after themselves and were extremely thorough in explaining the details of the new HVAC system. I had zero questions when they left. Since then I've realized how bad the old systems were! I cannot thank them enough for the great work and professionalism they maintained. Thank you to Quamrul, Steve, Tracy, Amber, Justin and the entire staff!!!
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By Franklin J. on 12/25/19
Every time a tech comes out for the yearly check ups they are all very respectful & knowledgeable. Most importantly they treat my house with respect! Great Dane is the way to go, customer care packages are the real deal!

By Budd J. on 12/24/19
Cal from Great Dane saved our Christmas! He came out in Christmas Eve morning and replaced a failed control board. We just recently moved into the house and are having family over for Christmas. Without Cal getting the furnace back up and running, we would have had...
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Cal from Great Dane saved our Christmas! He came out in Christmas Eve morning and replaced a failed control board. We just recently moved into the house and are having family over for Christmas. Without Cal getting the furnace back up and running, we would have had to cancel family coming over and we would have had a freezing home over Christmas. A big thanks to all at Great Dane!!
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Zachary P
2 Years
Rating:
115 total reviews!
Brian W
5 Years
Rating:
110 total reviews!
Kristin M
Customer Service Rep.
16 Years
Rating:
(270 total reviews)
Amber R
Customer Service Rep.
2 Years
Rating:
(213 total reviews)
Mike K
4 Years
Rating:
(98 total reviews)
Qamrul F
3 Years
Rating:
(88 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
586-790-2604
Zachary P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
115 total reviews
By Mele R. on 12/20/19
excellent service a company with a compassion and commitment to our customers... Almost 10 years of service, expecting to use Great Dane for the next 10 years...

By Bettinger A. on 12/04/19
(no comment)

By Tavolacci J. on 12/01/19
Jachary P was very professional and knowledgeable. I was very happy with his job.

By Tavolacci J. on 12/01/19
Jachary p gave i rated him a 5 for professionalism and acknowledge of his work.

By Kaiser M. on 11/29/19
(no comment)

By Rucinski K. on 11/27/19
The service we received was very prompt. Zachary the technician was very professional and explained everything.

By Frank F. on 11/13/19
Great company to deal with, you are treated very well. There work is top notch!

By Restini C. on 11/03/19
no comment

By Gambino A. on 11/01/19
Awesome job doing furnace tune up very thorough, ended up having to get a new furnace, thank you

By Schaefer Joe Florio M. on 10/23/19
Zachary & Brandon were very friendly ,knowledgeable,& professional. I would highly recommend this company. The owner is doing it right ! Way to go Great Dane !!

By Regal T. on 10/10/19
Great Dane is a very professional, friendly and honest company!

By Regal T. on 10/10/19
Had a furnace tune up and was truly impressed with Zachery professionalism on making sure my furnace was running safely. Zachery was honest answering all my questions, also making suggestions on things I should do. I would definitely have Zachery back.

By McCallum M. on 09/28/19
Great!

By Grant M. on 08/22/19
Great Dane is an outstanding company and we have used them for all of our air conditioning and furnace needs (including brand new replacements for both) in the past fifteen years. Their office employees are always polite and professional. Their technicians are fr...
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Great Dane is an outstanding company and we have used them for all of our air conditioning and furnace needs (including brand new replacements for both) in the past fifteen years. Their office employees are always polite and professional. Their technicians are friendly, courteous, and explain in detail what services they are performing and why. Highly recommend their Friends & Family Plan which has been a huge help to our household.
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By Smith F. on 08/21/19
great service very friendly

By Smith F. on 08/21/19
very nice did a great job checking out our air conditioner

By Harrison L. on 08/21/19
Technician found the problem immediately and provide a few options to handle my situation with no pressure to purchase anything. The tech and office staff were very professional in working with them. What I did like was their text message when the tech was on his w...
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Technician found the problem immediately and provide a few options to handle my situation with no pressure to purchase anything. The tech and office staff were very professional in working with them. What I did like was their text message when the tech was on his way, they sent me a picture of what he looked like plus a map to track where he was and how long before he got to my house.
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By Hogan N. on 08/15/19
I think Great Dane and the crew are GREAT!!!

By Kathy L. on 08/13/19
The technician, Zac, was very quick and efficient when he got to the house. The price was less than what was estimated online for similar issues and we decided to get the year protection plan just to be sure. My only complaint is that I was told to expect him at a ...
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The technician, Zac, was very quick and efficient when he got to the house. The price was less than what was estimated online for similar issues and we decided to get the year protection plan just to be sure. My only complaint is that I was told to expect him at a certain time so I left work early to be here on time and then Zac got held up and didn't get here until the time I would have been home anyway. I know times are only estimates, but I don't like having to wait. Other than that, we have used them for years and plan on continuing using them.
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By Eric C. on 07/28/19
Great Dane Heating & Cooling provides great and friendly service. The technician always make sure to explain in detail what they’re working on and the various modes of operating the products. Pricing is very reasonable.
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