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By McNabb M. on 02/06/20
From scheduling to diagnosis and then repairing our furnace every employee was delightful, knowledgeable, and professional!

By Preuser T. on 02/06/20
so, I was having a bad experience with a different company and called Great Dane. They actually tried to schedule me for the following day, however they worked with me to get a same day appointment. They told me it would be later in the afternoon due to it being a ...
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so, I was having a bad experience with a different company and called Great Dane. They actually tried to schedule me for the following day, however they worked with me to get a same day appointment. They told me it would be later in the afternoon due to it being a last minute appointment.... but guess what!!! I swear, they were at my house and getting started within the hour of my panicked call! The girl was sooooo nice and understanding The 2 guys they sent were extremely polite and professional. When they arrived, they got right to installing the water heater. They wasted NO time! They were clean about the work they were doing. It took them maaaaaaybe 2 hours to completely replace my water heater (including all the code updates that had to be done). I was impressed! - David and Dave were their names. What a team! Super knowledgeable, professional, punctual, and very clean with their install as well! They stuck to their quote - I didn't pay a penny more! so, not that I look forward to anything else happening in my money pit of a house, but I highly recommend the services of this company and staff! 5 STARS ALL THE WAY =)
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By Jean P. on 02/06/20
I have been with Great Dane since August of 2013 and can't say enough about them. Their technicians are all awesome, kind, friendly, and know what they are doing, a great job. The office staff is also a wonderful group, very kind and caring when I speak with them, ...
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I have been with Great Dane since August of 2013 and can't say enough about them. Their technicians are all awesome, kind, friendly, and know what they are doing, a great job. The office staff is also a wonderful group, very kind and caring when I speak with them, this whole group is like a family and treats their customers like they are part of that family. I will always be with Great Dane, until I leave this world and would highly recommend them.
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By Barrera J. on 02/06/20
Great customer service

By Jean P. on 02/06/20
I got a new technician this year, Tim, he was very nice, just like everyone that has ever come to my house. He was very thorough in checking everything, and I am thankful that everything was running fine. The girl from the office was also very sweet, she called whe...
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I got a new technician this year, Tim, he was very nice, just like everyone that has ever come to my house. He was very thorough in checking everything, and I am thankful that everything was running fine. The girl from the office was also very sweet, she called when Tim was on his way, sorry I can't remember her name. I am very happy with this company and plan to be with them all the days of my life. :)
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By McNabb M. on 02/05/20
no comment

By Schultz D. on 02/05/20
We are very happy with Great Dane & the professional service they offer. We have several rentals & have Great Dane do our safety checks. The office staff is friendly & helpful & the technicians are prompt, curtious & professional. Great Dane has the best price in t...
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We are very happy with Great Dane & the professional service they offer. We have several rentals & have Great Dane do our safety checks. The office staff is friendly & helpful & the technicians are prompt, curtious & professional. Great Dane has the best price in town for safety checks. We are very satisfied with them.
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By Barrera J. on 02/05/20
Quick synopsis; my furnace was not working so I called a vendor who stated that I needed to replace it and it would cost around $3000. I was skeptical so I called Great Dane Heating and Air Conditioning and it turned out to be a burned hose which saved me lots of ...
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Quick synopsis; my furnace was not working so I called a vendor who stated that I needed to replace it and it would cost around $3000. I was skeptical so I called Great Dane Heating and Air Conditioning and it turned out to be a burned hose which saved me lots of money. If you want true honest work give Great Dane a call.
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By Grzanka S. on 02/05/20
Great company, employees are very professional and extremely thorough

By Schultz D. on 02/04/20
We have Great Dane do safety inspections on our rental houses for the Twp inspections. The office staff is always helpful & polite. The technician we had today was Timothy Mayes & he was excellent! He was very curtious, friendly & helpful. We were very happy with h...
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We have Great Dane do safety inspections on our rental houses for the Twp inspections. The office staff is always helpful & polite. The technician we had today was Timothy Mayes & he was excellent! He was very curtious, friendly & helpful. We were very happy with his work & inspection. Also, Great Dane has the best price around for the safety inspections compared to other heating-cooling businesses.
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By Wright A. on 02/04/20
Their very polite, punctual and helpful to customers.On point in helping customers with any problems with their furnace by showing what and where the problem is also step by step on getting the job taken care of. I recommend Great Dane cause they care about you and...
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Their very polite, punctual and helpful to customers.On point in helping customers with any problems with their furnace by showing what and where the problem is also step by step on getting the job taken care of. I recommend Great Dane cause they care about you and very helpful and professional.
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By Grzanka S. on 02/04/20
Ryan the technician was courteous, efficient and very good explaining what he did. Great Dane Heating and Air Conditioning were at the spot in time, sent an an email as to who was coming to the house, I would highly recommend Great Dane.

By Spalvieri R. on 02/02/20
The water heater was ordered and installed within 24 hours! David and Madison were prompt, worked efficiently as a team, answered any question we had and left the premises clean. remo

By Jurban T. on 02/01/20
the price was high,and our filter was dirty,he did not offer a new filter,nor did he put the filter back in the unit,only bad things I have to say,otherwise thanks!!

By Jurban T. on 02/01/20
Great service,quick to get here and fix problem,only bad thing he did not replace the filter,thought the price was a little steep also

By McCammon K. on 01/31/20
I had a new furnace, air conditioner and hot water heater installed. There was no pressure during the sales process and they were prompt, courteous and did outstanding work. I would definitely recommend them to anyone looking for HVAC services.

By Meller R. on 01/30/20
I am a very satisfied customer! I would recommend Great Dane to all!! Thank you fir a job well done Keep up the great work

By Meller R. on 01/29/20
I would recommend Great Dane to all who may need heating or cooling. The employees that handled my case we're very curtious,knowledgeable, and very competent . I felt very comfortable and pleased. Thank you for the great service! Keep up the great work!

By Bruner W. on 01/28/20
Always helpful and efficient

By Harrington C. on 01/28/20
Great service, very thorough inspection and will utilize services again.
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Joshua A
3 Years
Rating:
(1 total review)
Shelley S
5 Years
Rating:
(1 total review)
Joel P
8 Years
Rating:
(1 total review)
Jon S
Customer Service Rep.
Rating:Just Launched
Jon S
15 Years
Rating:Just Launched
Rachael K
Customer Service Rep.
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
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Kristin M has a 5-Star average rating and a total of 289 total reviews
289 total reviews
By Leto S. on 06/19/19
Comes in does excellent work and explains everything. Friendly service.

By Amy D. on 06/12/19
Excellent service professionals!

By Amy D. on 06/11/19
Great service and friendly, knowledgeable, honest people!

By Taranto S. on 06/11/19
The Technician, Zach was very knowledgeable and efficient. He answered all questions that I had . Thank you Zach

By Taranto S. on 06/11/19
Zach was very knowledgeable and answered all questions I had.

By Garofalo A. on 06/11/19
The service tech was friendly, informative, and pleasant. I would recommend Great Dane.

By Larry V. on 06/06/19
Mike identified the issue quickly and provided information about the wiring that was helpful.

By Hull N. on 06/05/19
Today's technician, Ian, was outstanding. He was very well-presented and professional in all aspects of the service call. His knowledge of the products was top-notch. He completed his work quickly and efficiently, cleaned up and left everything in prefect condition.

By Smith D. on 05/31/19
Great job servicing my air conditioner. The technician Michael was professional and very helpful. He took the time to make sure the system was working perfectly. Highly recommend. Great Job!!!!!!!!!!!!!!!

By Savic V. on 05/31/19
Always great job,very happy with the company!

By Antishin T. on 05/23/19
I bought a new carrier air conditioner in 2012 from Great Dane. It didn’t work very well the last 2 summers, and so they came out to look at it today (5/23) and stated that the part is covered under warranty but the labor will be $1,600. I’ve bought a furnace a...
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I bought a new carrier air conditioner in 2012 from Great Dane. It didn’t work very well the last 2 summers, and so they came out to look at it today (5/23) and stated that the part is covered under warranty but the labor will be $1,600. I’ve bought a furnace and ac from them and tried to be a loyal customer, but I feel that $1,600 for labor is being taken advantage of, given the cost of a new ac. Disappointed.
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By Hardy J. on 05/18/19
Great Dane always provides wonderful service. We especially appreciate that we get a text when they’re in their way and are able to track their location so we know when they’ll arrive.

By Atallah A. on 05/17/19
Brian W from Great Dane was superb! He arrived on time, got started right away, assessed the issue quickly, explained professionally and used his time efficiently. I was very impressed by his skills as a diagnostic technician and speed of single handedly installing...
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Brian W from Great Dane was superb! He arrived on time, got started right away, assessed the issue quickly, explained professionally and used his time efficiently. I was very impressed by his skills as a diagnostic technician and speed of single handedly installing the unit and repairing an unforeseen leaky pipe. His patience,persistence and great work ethic to resolve every issue in the process of installation is remarkable. Thank you Brian and Thank you Great Dane for sending Brian. Also must add - kudos to the Great Dane Office Management process having notification with photo sent along with all the electronic updates, invoice, receipts and acknowledgements. Great way to run a company using current technology. Thank you!
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By Atallah A. on 05/16/19
Brian W from Great Dane was superb! He arrived on time, got started right away, assessed the issue quickly, explained professionally and used his time efficiently. I was very impressed by his skills as a diagnostic technician and speed of single handedly installing...
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Brian W from Great Dane was superb! He arrived on time, got started right away, assessed the issue quickly, explained professionally and used his time efficiently. I was very impressed by his skills as a diagnostic technician and speed of single handedly installing the unit and repairing an unforeseen leaky pipe. His patience,persistence and great work ethic to resolve every issue in the process of installation is remarkable. Thank you Brian and Thank you Great Dane for sending Brian. Also must add - kudos to the Great Dane Office Management process having notification with photo sent along with all the electronic updates, invoice, receipts and acknowledgements. Great way to run a company using current technology. Thank you!
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By Atallah A. on 05/16/19
Brian W from Great Dane was superb! He arrived on time, got started right away, assessed the issue quickly, explained professionally and used his time efficiently. I was very impressed by his skills as a diagnostic technician and speed of single handedly installing...
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Brian W from Great Dane was superb! He arrived on time, got started right away, assessed the issue quickly, explained professionally and used his time efficiently. I was very impressed by his skills as a diagnostic technician and speed of single handedly installing the unit and repairing an unforeseen leaky pipe. His patience,persistence and great work ethic to resolve every issue in the process of installation is remarkable. Thank you Brian and Thank you Great Dane for sending Brian. Also must add - kudos to the Great Dane Office Management process having notification with photo sent along with all the electronic updates, invoice, receipts and acknowledgements. Great way to run a company using current technology. Thank you!
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By Conroy S. on 05/10/19
Needed a safety inspection. They were timely and professional, had up to date equipment and well trained employees.

By Zalewski B. on 05/04/19
we are more than satisfied with Great Danes. They are very perfessional. and very knowledge about their business

By Swanson S. on 04/28/19
Very positive experience!!!

By Thiede J. on 03/25/19
I had a great experience with Great Dane. It started off with the service call when my furnace was making an alarming odor. Needless to say it was toast. The salesman came out and went through all the numbers thoroughly and all my options. The techs came out the ne...
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I had a great experience with Great Dane. It started off with the service call when my furnace was making an alarming odor. Needless to say it was toast. The salesman came out and went through all the numbers thoroughly and all my options. The techs came out the next morning and installed a new HVAC system. They were all friendly, knowledgeable, and you could tell they are driven for customer satisfaction. I give them a big thumbs up!!
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By Catalano P. on 03/11/19
(no comment)
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