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By Alvarez J. on 03/23/20
Prompt and professional service

By Labadie R. on 03/21/20
very great job/but we never got our RECIEPT

By Charron C. on 03/21/20
Great Dane's installers and technicians are unfailingly prompt, professional and "work clean."

By Brown A. on 03/20/20
A technician from the service plan through our gas provider, diagnosed the fault with our non-running furnace as the electronic control board. They installed a new board, but could not get the furnace to run, as a fuse on the board kept popping. He was unable to fi...
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A technician from the service plan through our gas provider, diagnosed the fault with our non-running furnace as the electronic control board. They installed a new board, but could not get the furnace to run, as a fuse on the board kept popping. He was unable to figure it out and said they would need to get a manufacturers technician to come out. This had taken most of the day. Shortly after, I received a call from Great Dane to say their technician would be out in the early evening. Shortly after 6pm Brian W. arrived from Great Dane. He was very thorough in his teardown and analysis of the furnace, and ultimately found a short in the system that was causing the fuse to pop. Brian put it all back together, and the furnace ran great, avoiding a very cold night. Thank you Brian for working late that night and for the excellent job.
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By Bedore C. on 03/20/20
They are professional and honest. I have used them in the past. They came out right away and replaced my old water heater. Their work was excellent. I would not use any one else.

By DeKimpe M. on 03/20/20
Highly skilled, professional and friendly staff from sales to scheduling to installation. Extremely knowledgeable technicians who take great care to minimize disruption and dispose of scrap materials and debris.

By DeKimpe M. on 03/19/20
Chris and Jacob installed a high efficiency furnace and AC Unit. Both individuals were highly knowledgeable, skilled, professional and friendly. They fully explained functional features to my satisfaction following completion. I would highly recommend Great Dane He...
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Chris and Jacob installed a high efficiency furnace and AC Unit. Both individuals were highly knowledgeable, skilled, professional and friendly. They fully explained functional features to my satisfaction following completion. I would highly recommend Great Dane Heating and Air Conditioning to all who are looking to install new equipment or service existing equipment.
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By Roberts D. on 03/19/20
Fast, friendly service. Thanks.

By Lopez J. on 03/18/20
We've dealt with Great Dane several times over the years. Our experience has always been a good one. Very professional office staff and technicians, on-time service and fair and reasonable prices. Would recommend Great Dane to anyone who requires guaranteed heati...
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We've dealt with Great Dane several times over the years. Our experience has always been a good one. Very professional office staff and technicians, on-time service and fair and reasonable prices. Would recommend Great Dane to anyone who requires guaranteed heating or cooling service.
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By Szymanski S. on 03/16/20
Very good work ty

By Szymanski S. on 03/16/20
Very fast and outstanding work. Thank you very much.

By Johnson R. on 03/15/20
Liked the politeness of the service man. His professional ability how he explained to us what was wrong with the furnace.

By Ahmad S. on 03/10/20
(no comment)

By Stevenson M. on 03/09/20
Diagnosis of problem was fast and was problem was resolved same day.

By Malyska K. on 03/09/20
Awesome team

By Malyska K. on 03/09/20
Great Dane Heating and Cooling is awesome

By Stevenson M. on 03/06/20
Matt from Great Dane arrived with in the window, quickly determined the problem and gave a rage of solutions to remedy it. He also worked to get the repairs needed expedited to cause as little disruption as possible for the family.

By Obeid M. on 03/05/20
Excellent job and people

By Obeid M. on 03/05/20
Excellent people and job

By Cardenas C. on 03/02/20
Great guy know his job
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Wesley M
6 Years
Rating:
(26 total reviews)
Sal V
Customer Service Rep.
7 Years
Rating:
(23 total reviews)
Chris P
13 Years
Rating:
(23 total reviews)
David S
6 Years
Rating:
(22 total reviews)
Justin S
2 Years
Rating:
(14 total reviews)
Andrew O
1 Year
Rating:
(11 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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CALL TO SCHEDULE
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Kristin M has a 5-Star average rating and a total of 289 total reviews
289 total reviews
By Schaefer Joe Florio M. on 10/24/19
Professional, knowledgeable, friendly service!

By Schaefer Joe Florio M. on 10/23/19
Zachary & Brandon were very friendly ,knowledgeable,& professional. I would highly recommend this company. The owner is doing it right ! Way to go Great Dane !!

By Ruffner J. on 10/22/19
I have been extremely pleased with the service that I have received from Great Dane Heating and Air Conditioning. This company is outstanding. Brian, the tech that came to our house yesterday did an outstanding job restoring our heat.

By Pravettone G. on 10/18/19
I have been using you for years and you guys are the best!

By Tidd A. on 10/18/19
They were professional and good people to work with. Came out and did the job same day. No issues.

By Pravettone G. on 10/17/19
Very pleasant and helpful staff. The technicians are very informative and walk you through what they are doing to make sure you understand.

By Nolan W. on 10/17/19
from setting the appt. to your tech doing an professional and complete tune up.

By Nolan W. on 10/17/19
he was professional, knows what he is doing, spent a lot of time to make sure everything was right. you should give him a raise.

By Brozowski J. on 10/15/19
Ian did a great of explaining problem, very polite and immediately order part required

By Bailey G. on 10/14/19
Service technician Ryan was very Professional and knowledgeable in fixing furnaces and Boilers. I would like to thank Consumers Energy Appliance Repair Program for sending them out to me.

By Sheila E. on 10/12/19
I have a new job and luckily it is not too far from my home. The receptionist promised to call me prior to the technician coming out and they did, both times, as requested. For me, it really is the little things that go a long way in showing that you care about your customers.

By Elliott C. on 10/11/19
Professional and customer serviced orientated individual. Cam paid attention to detail and resolved my issue rapidly. He provided me with easy to understand details of the issue and the corrective action taken to effect the repair. He was friendly and personable...
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Professional and customer serviced orientated individual. Cam paid attention to detail and resolved my issue rapidly. He provided me with easy to understand details of the issue and the corrective action taken to effect the repair. He was friendly and personable. Very good experience. Two thumbs up for Cam. Additionally, the advance call from the telephone representative was to the point and friendly. She informed me that the service tech was enroute and he arrived shortly thereafter. Also, this was a good communication exchange. It would be great if there was a mechanism to provide each customer with an advance picture of the coming tech for security purposes.
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By Kelly P. on 10/11/19
Great customer service provided by Mike. He was extremely professional and answered my questions. He made me feel comfortable with my decision. I was also impressed with Kris. She worked with me to schedule a convenient appointment and was sensitive to my needs for...
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Great customer service provided by Mike. He was extremely professional and answered my questions. He made me feel comfortable with my decision. I was also impressed with Kris. She worked with me to schedule a convenient appointment and was sensitive to my needs for being without heat. Also, I was running late and she contacted Mike and he waited patiently for my arrival. I really liked receiving the text and picture of the technician. I also had an excellent experience with Sal. After Mike left, I immediately received a call from Sal the part was ordered! Great follow up from all. I already referred you to another potential customer. Great Job. On a personal note, love the Great Danes!
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By Sheila E. on 10/11/19
Last year I went with another company because I could not recall Great Dane - what a mistake! After being charged over $700 my boiler STILL did not work. Great Dane came out, immediately diagnosed and fixed my issue, as well as identified a severe safety issue w...
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Last year I went with another company because I could not recall Great Dane - what a mistake! After being charged over $700 my boiler STILL did not work. Great Dane came out, immediately diagnosed and fixed my issue, as well as identified a severe safety issue with my hot water tank. Not only are they professional and know their stuff, but they are trustworthy. I will not use anyone else again!
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By Granas P. on 10/10/19
Very efficient, informative, courteous, and competent. I will definitely use their services again.

By Coggan D. on 10/09/19
Have received consistently great service. Knowledgeable, courteous and on time technicians. I'v learned a lot about caring for my equipment. Appreciate getting same day service for a problem

By Nelson A. on 10/05/19
I'm so happy I called Great Dane~! Initially spoke with Kristin who quickly got me an appt. for the same day at no extra charge - a godsend on a Friday at the beginning of October~! I was really baffled what was wrong with the furnace since it's never given us prob...
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I'm so happy I called Great Dane~! Initially spoke with Kristin who quickly got me an appt. for the same day at no extra charge - a godsend on a Friday at the beginning of October~! I was really baffled what was wrong with the furnace since it's never given us problems before. It turned out to be wires unwrapped inside it, waiting to arc near the gas supply! I had a feeling something was weird with the wiring when I shut it off at the thermostat and it kept running~! So don't wait if you are having issues because it could be dangerous! Don't wait if it's the beginning of October, it's going to get cold tonight and they are going to get busy~! The Consumers guy had been out last night (gas leak at furnace) and said there are tons of "no heats" this year. If you are one, I can't recommend Great Dane enough. Bryan was professional, fast and didn't take advantage of me at all for pricing, in fact, I'll bet it was less than the competition would have charged. Saving up for central air and maybe that humidifier! House is toasty warm and it had been 66 in here - thank you~!
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By Nelson A. on 10/04/19
I'm so happy I called Great Dane~! Initially spoke with Kristin who quickly got me an appt. for the same day at no extra charge - a godsend on a Friday at the beginning of October~! I was really baffled what was wrong with the furnace since it's never given us prob...
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I'm so happy I called Great Dane~! Initially spoke with Kristin who quickly got me an appt. for the same day at no extra charge - a godsend on a Friday at the beginning of October~! I was really baffled what was wrong with the furnace since it's never given us problems before. It turned out to be wires unwrapped inside it, waiting to arc near the gas supply! I had a feeling something was weird with the wiring when I shut it off at the thermostat and it kept running~! Plus, we detected a gas leak at the furnace last night~! So don't wait if you are having issues because it could be dangerous! Don't wait if it's the beginning of October, it's going to get cold tonight and they are going to get busy~! The Consumers guy had been out last night (gas leak at furnace) and said there are tons of "no heats" this year. If you are one, I can't recommend Great Dane enough. Bryan was professional, fast and didn't take advantage of me at all for pricing, in fact, I'll bet it was less than the competition would have charged. Saving up for central air and maybe that humidifier! House is toasty warm and it had been 66 in here - thank you~!
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By Nelson A. on 10/04/19
I'm so happy I called Great Dane~! Initially spoke with Kristin who quickly got me an appt. for the same day at no extra charge - a godsend on a Friday at the beginning of October~! I was really baffled what was wrong with the furnace since it's never given us prob...
(View More)
I'm so happy I called Great Dane~! Initially spoke with Kristin who quickly got me an appt. for the same day at no extra charge - a godsend on a Friday at the beginning of October~! I was really baffled what was wrong with the furnace since it's never given us problems before. It turned out to be wires unwrapped inside it, waiting to arc near the gas supply! I had a feeling something was weird with the wiring when I shut it off at the thermostat and it kept running~! So don't wait if you are having issues because it could be dangerous! Don't wait if it's the beginning of October, it's going to get cold tonight and they are going to get busy~! The Consumers guy had been out last night (gas leak at furnace) and said there are tons of "no heats" this year. If you are one, I can't recommend Great Dane enough. Bryan was professional, fast and didn't take advantage of me at all for pricing, in fact, I'll bet it was less than the competition would have charged. Saving up for central air and maybe that humidifier! House is toasty warm and it had been 66 in here - thank you~!
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By Ball J. on 10/03/19
no comment
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