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By Moraczewski L. on 04/23/20
Great and professional service

By Espina J. on 04/22/20
Been using Great Dane for a long time. My dad was well. Always great techs that come to the house. Never had any complaints. Thank you!

By Espina J. on 04/22/20
The team at Great Dane came through again! Woke up to the house at 50 degrees. I called Amber who was very friendly and efficient. Brian the Technician came out within two hours and fixed the problem. Fixed something else that I didn’t even know was broken as...
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The team at Great Dane came through again! Woke up to the house at 50 degrees. I called Amber who was very friendly and efficient. Brian the Technician came out within two hours and fixed the problem. Fixed something else that I didn’t even know was broken as well. Brian answered all my questions with enthusiasm and recommended future products that I might be interested in.
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By McElwain V. on 04/21/20
Excellent customer service. Keep me informed of everything.

By Moraczewski L. on 04/21/20
My furnace went out and within 2 days I had a new furnace and air conditioning. Wesley and David were great - both very professional!! Nick came out to give me quotes for the job and answered all my questions - he also came out the next day during installation to s...
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My furnace went out and within 2 days I had a new furnace and air conditioning. Wesley and David were great - both very professional!! Nick came out to give me quotes for the job and answered all my questions - he also came out the next day during installation to see how the job was going and once again answer any questions. Before each service call, I received a phone call letting me know that the tech was on their way and approximate arrival time. When I called the office they were always very helpful and polite. Would definitely recommend Great Dane!!!!!
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By Hrynkiw W. on 04/16/20
It got stuck on wait.

By Thomas L. on 04/14/20
Initiall company contact very welcoming and tech was awesome.

By Thomas L. on 04/14/20
I wanted to post on Yelp but did not want to receive future emails or future notifications. I was referred by my appliance repair program I"m enrolled in. The follow-up called I received from Great Dane was awesome confirming the appointment. The tech Kris G. wa...
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I wanted to post on Yelp but did not want to receive future emails or future notifications. I was referred by my appliance repair program I"m enrolled in. The follow-up called I received from Great Dane was awesome confirming the appointment. The tech Kris G. was very compassionate and resolved my furnace issue and made sure everything was operating properly before leaving. Great Job!-L.T./4-13-2020
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By Thomassen C. on 04/14/20
My heat stopped working so I called Great Dane, the lady on the phone had a technician at my house within 90 minutes. Kris was very polite, professional and took the time to answer any questions I had. I could not be more pleased, they definitely have my future business.

By Harries D. on 04/14/20
Wec will definitely keep Great Dane in mind should we have additional needs in the future

By Harries D. on 04/14/20
Excellent communication at all times. Chris answered all our questions. Overall everything went very smooth. Would highly recommend your services to anyone

By Colpaert R. on 04/13/20
Very professional and competent on the repair of my furnace,Amber kept me appraised of when the serviceman would be at my house.Bryan had the repair completed very quickly .Great Dane heating & cooling has great employees.

By Scott T. on 04/04/20
I'm always appreciative of the service I receive from Great Dane. They're prompt with the scheduled time of arrival and don't waste time doing the work.

By Warren C. on 04/04/20
Great work

By Warren C. on 04/04/20
He is very good I would reckon men him to other people

By Wass J. on 04/01/20
Timely and efficient service.

By Alvarez J. on 03/23/20
I met Josh at an Odd Fellow Golf Outing. My husband and I were working it, and I told Josh if I ever needed a repair, I would be calling him! I have used Great Dane before I knew he helped the Odd Fellow Organization, and I was still impressed. Hopefully my ordere...
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I met Josh at an Odd Fellow Golf Outing. My husband and I were working it, and I told Josh if I ever needed a repair, I would be calling him! I have used Great Dane before I knew he helped the Odd Fellow Organization, and I was still impressed. Hopefully my ordered part arrives in the next 2 days!
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By Charron C. on 03/23/20
Great Dane's techs arrive on time, if not early. Their work is thorough, their explanations are easy to understand, and they work clean. We are very satisfied with Great Dane and feel confident to recommend them to friends and family.

By Alvarez J. on 03/23/20
Prompt and professional service

By Labadie R. on 03/21/20
very great job/but we never got our RECIEPT
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Bryan W
3 Years
Rating:
(91 total reviews)
OFFICE T
Rating:
(75 total reviews)
Ian K
1 Year
Rating:
(59 total reviews)
Kristofer G
Rating:
(45 total reviews)
Amber L
Customer Service Rep.
5 Years
Rating:
(43 total reviews)
Jonathan N
Rating:
(31 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Kristin M has a 5-Star average rating and a total of 289 total reviews
289 total reviews
By Faller L. on 01/14/20
Very nice@ professional

By Fournier P. on 01/10/20
Bryan came to our rescue!! Bryan was very professional, knowledgeable and very efficient! He explained everything and kept a very clean work area! Thank you so very much

By Jerry B. on 01/10/20
Brian came to the house and identified the problem immediately. He explained the problem in detail, made the repairs and was done within an hour. I would recommend Brian and Great Dane to everybody.

By Karen G. on 01/09/20
Good Service very professional

By Widiker M. on 01/08/20
I had Great Dane out on Jan3rd. My water heater when out and need to be replaced. David and Andrew did a wonderful job putting in the new water heater seeing the one they took out was from 1997. The pipes were old and backward from what they should have been . They...
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I had Great Dane out on Jan3rd. My water heater when out and need to be replaced. David and Andrew did a wonderful job putting in the new water heater seeing the one they took out was from 1997. The pipes were old and backward from what they should have been . They figured it out and got everything running the way it should. Did a great cleanup job. The office staff was great with the follow ups and making sure everything was running great. Thank you guys and Happy New Years 2020.
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By Fisher K. on 01/06/20
Bryan was very polite and transparent while trouble shooting our old boiler and fixing some of the mistakes I had made trying to get our heat up and running. He was knowledgeable and quick. He definitely went above and beyond on this visit. We ended up needing addi...
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Bryan was very polite and transparent while trouble shooting our old boiler and fixing some of the mistakes I had made trying to get our heat up and running. He was knowledgeable and quick. He definitely went above and beyond on this visit. We ended up needing additional parts during the service which were redials available on the truck. I believe this is a testament to the way Bryan and Great Dane conduct their business as the part was available. My family is grateful to have heat again as we have some colder weather on the horizon. Kristen was very friendly and very helpful while on the phone. Thank you again Great Dane.
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By James Hodson C. on 01/05/20
They got our heat up and running before the weather got too cold!

By Robert W. on 12/23/19
Always excellent service!!

By Kathleen Harrison G. on 12/18/19
We had a serious issue with our furnace, causing carbon monoxide to build up. Great Dane came out the day I called and fixed our problem within 24 hours. It was very cold and we so appreciated the fact that we were put on the top of the list for repair. Bryan our t...
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We had a serious issue with our furnace, causing carbon monoxide to build up. Great Dane came out the day I called and fixed our problem within 24 hours. It was very cold and we so appreciated the fact that we were put on the top of the list for repair. Bryan our technician was on time and very easy to work with. We would hire them again in the future.
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By Thomason T. on 12/04/19
The tech Brian W. Was very helpful, provided stellar customer service, and provided a fast fix.

By Val R. on 12/02/19
(no comment)

By DeLamielleure N. on 11/27/19
(no comment)

By Ognjan C. on 11/13/19
(no comment)

By Metcalf M. on 11/05/19
Very pleasant and professional. Explained everything very thoroughly. I would definitely recommend.

By Metcalf M. on 11/05/19
Excellent service. Someone was sent to my home the very same day I called. They sent an email and text with information about and the service person that would be coming. Emerging was very pleasant and professional. I would definitely recommend them.

By Gambino A. on 11/01/19
Awesome job doing furnace tune up very thorough, ended up having to get a new furnace, thank you

By Frame P. on 10/31/19
Excellent service

By Bedore C. on 10/25/19
Great Dane is an honest and reliable company. I have dealt with them for several years and they always do good work at an fair price. Very professionsal

By Gottage J. on 10/25/19
After ordering the parts, they came back an installed them, every thing is running great

By Morrison L. on 10/24/19
Great Dane has been to service my furnace twice. Both times they made me aware of the time window, even arriving early (with a text notification). Great people work here, who inform and explain what they are doing. I am always impressed, and will continue to use...
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Great Dane has been to service my furnace twice. Both times they made me aware of the time window, even arriving early (with a text notification). Great people work here, who inform and explain what they are doing. I am always impressed, and will continue to use Great Dane in the future.
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