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By Rodgers K. on 05/23/20
I just finished a review of your company and the service you provided me this past week. I hope that I did it correctly and that it helped to convey praise to my technician, Christopher Gojcaj. He was excellent and I would not hesitate to call on your company if ...
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I just finished a review of your company and the service you provided me this past week. I hope that I did it correctly and that it helped to convey praise to my technician, Christopher Gojcaj. He was excellent and I would not hesitate to call on your company if I need anything in the future. I give you 10 out of 10 in praise. Thanks so much
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By Rodgers K. on 05/23/20
I had an issue with my furnace and through Consumers Energy appliance plan was able to be paired up with Great Dane Heating and Cooling. I wanted to share my experience with you about the company. An appointment was set up and I was provided, through a text mes...
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I had an issue with my furnace and through Consumers Energy appliance plan was able to be paired up with Great Dane Heating and Cooling. I wanted to share my experience with you about the company. An appointment was set up and I was provided, through a text message what the procedure would be that the company practiced. They provided me with very helpful and useful info on my Technician, Christopher Gojcaj..So I knew what to expect when he arrived. He arrived, on time and was extremely polite and professional. I explained my issues to him and he set out to fix my problem. He checked everything and thought that he had it all set to go, and was preparing to leave, however, as things go, the problem was a little more involved and needed more attention. He made a call and decided to go the extra mile and replace a part that was a last resort. Lo and behold, that, indeed FIXED the problem. I appreciate that he took the extra time to analyze and think through the problem. It's people like Chris that make the world go around. He doesn't just do his job....he goes the extra mile. That is so very important in this hurried world that we now live in. It's so important to have pride in the job that you do, and he is a gem. Thank you so much Christopher for going above and beyond for me. You deserve recognition for the job that you do and the person that you are......Once again..Thank you
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By Stuart T. on 05/23/20
Brian arrived right on schedule and did the inspection professionally.

By Kumari M. on 05/22/20
Kris was great and did excellent job

By Paradiso T. on 05/22/20
Brian was great.

By Staton J. on 05/20/20
Unfortunately, our water heater burst during the pandemic and we were concerned about a technician entering into our home. I commend Great Dane and their staff for the amazing efforts put forth in protecting everyone and prioritizing our family. Amber was great in ...
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Unfortunately, our water heater burst during the pandemic and we were concerned about a technician entering into our home. I commend Great Dane and their staff for the amazing efforts put forth in protecting everyone and prioritizing our family. Amber was great in answering any questions that we had and in communicating with us prior to the technician arriving. Prior to Kristoff's arrival, we were sent his photo and informed that he would be arriving with Personal Protection Equipment. When Kristoff arrived, he was very professional and accommodating in maintaining social distancing regulations. He was knowledgeable and even called the supervisor to determine what could be done. We would highly recommend Great Dane for service repair. Our family was treated with respect and regard, amidst a major appliance repair during the COVID-19 pandemic.
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By Todd N. on 05/19/20
I left a private message on Facebook

By Lau C. on 05/15/20
The service provided by Great Dane couldn't have been faster or more efficient. I enjoyed the friendly personalities of both Great Dane employees that I've worked with so far.

By Burden J. on 05/15/20
Quick and prompt

By Pitts C. on 05/15/20
They are very professional. Zachary came out to my home and did a thorough inspection and safety test on my furnace in which he had assess the problem being the inducer motor. He told me they did not have the part and that it would have to be ordered. I was very s...
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They are very professional. Zachary came out to my home and did a thorough inspection and safety test on my furnace in which he had assess the problem being the inducer motor. He told me they did not have the part and that it would have to be ordered. I was very surprised to receive a call the very next morning informing me that they have the part and wanted to know if someone would be home, about 30-40 minutes later Zachary was at the door and had the new part installed in no time. Great service, very professional and he was safe during this pandemic he wore a mask while in the house. I will definitely recommend. Thank you for the speedy service.
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By Haddon S. on 05/14/20
Great Dane Heating and Air Conditioning - polite, professional and knowledgeable!!!! Would definitely call again!!!

By Lau C. on 05/14/20
Service couldn't have been any faster when the furnace went out in my rental home. I called to report my problem at 9:00 in the morning and Brian was there before the morning was over. It took him about 10 minutes to pin point two separate problems and was able t...
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Service couldn't have been any faster when the furnace went out in my rental home. I called to report my problem at 9:00 in the morning and Brian was there before the morning was over. It took him about 10 minutes to pin point two separate problems and was able to explain what he found so that I could understand. It was obvious he is an experienced repairman.
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By Glosser C. on 05/13/20
He was very friendly..wore all his gear and took social distancing very serious..explained every detail so I/ ME could understand...Just so kind and knew his stuff I have a boiler and not everyone knows how to service them...He told me things i never knew so i actu...
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He was very friendly..wore all his gear and took social distancing very serious..explained every detail so I/ ME could understand...Just so kind and knew his stuff I have a boiler and not everyone knows how to service them...He told me things i never knew so i actually learned something..Feel good about having someone know about my kinda heat.... So its a YES id recommend Great Dane Heating
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By Voisin J. on 05/13/20
I would highly recommend Grate Dane. My furnace was not working and they sent out a technician within a few hours. The technician was kind and very informative. He fixed my issue promptly and answered all my questions.

By Hutson D. on 05/12/20
Excellent service.

By Menna R. on 05/12/20
Professional, knowledgeable. Able to identify and remedy my furnace problem quickly. Had the parts on the repair truck, so no waiting to order the required parts. Would recommend Great Dane to anyone that needs repair work done quickly and efficiently. As a former ...
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Professional, knowledgeable. Able to identify and remedy my furnace problem quickly. Had the parts on the repair truck, so no waiting to order the required parts. Would recommend Great Dane to anyone that needs repair work done quickly and efficiently. As a former serviceman myself, that's the highest complement I can give.
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By Koenig J. on 05/09/20
Service technician efficient, professional and knowledgeable.

By Gant P. on 04/30/20
Professional, thorough, efficient and courteous. Prices are reasonable.

By Oleszczuk G. on 04/29/20
Great staff! Had to have some gas line work done and the job was perfect! Bryan Witt is the man! Greg and Amber in the office did a great job! Will definitely call them when the furnace and air need replacing!

By Bethel G. on 04/24/20
The installers were very congenial and professional.., did excellent work and cleaned up thoroughly
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Brian W
5 Years
Rating:
131 total reviews!
Zachary P
2 Years
Rating:
128 total reviews!
Kristin M
Customer Service Rep.
16 Years
Rating:
(289 total reviews)
Amber R
Customer Service Rep.
2 Years
Rating:
(280 total reviews)
Mike K
4 Years
Rating:
(104 total reviews)
Ryan H
1 Year
Rating:
(92 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Kristin M has a 5-Star average rating and a total of 289 total reviews
289 total reviews
By Sharp R. on 02/27/20
THIS IS A GREAT COMPANY TO DO BUSINESS WITH. THEY ALSO HAVE GREAT FOLLOW-UP.

By Sharp R. on 02/26/20
This is a first class company to work with, they are friendly, efficient, and trustworthy. I recommend them to all my family and friends. They installed my furnace and a/c unit at a very good price 5 years ago, I use no one else. Its hard to find companies like the...
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This is a first class company to work with, they are friendly, efficient, and trustworthy. I recommend them to all my family and friends. They installed my furnace and a/c unit at a very good price 5 years ago, I use no one else. Its hard to find companies like them anymore. They are "Great"
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By Schreiber E. on 02/21/20
We recently had Great Dane out to service our boiler base board heat system. The knowledge, dedication to "doing the job right" and patience in fielding our questions was greatly appreciated ! Matt, Brian and Mike exceeded expectations!!

By Hilligoss K. on 02/20/20
great experience very courteos , informative,very great timing on their part

By Cera A. on 02/20/20
I had an inspection and a repair was needed. All was done efficiently and the technician (Jon) was friendly and took the time to explain his work and answer all my questions.

By Boccaccio J. on 02/20/20
They have a very friendly and helpful staff. Called about a problem with my hot water tank. They did not install the hot water tank, but they took the time to checked to see if the part was under warranty. They ordered the part and installed it the next day.

By Hayes A. on 02/15/20
Very professional, answered any questions or concerns with great feedback. Will definitely utilize there services again.

By McNabb M. on 02/06/20
From scheduling to diagnosis and then repairing our furnace every employee was delightful, knowledgeable, and professional!

By Barrera J. on 02/06/20
Great customer service

By McNabb M. on 02/05/20
no comment

By Schultz D. on 02/05/20
We are very happy with Great Dane & the professional service they offer. We have several rentals & have Great Dane do our safety checks. The office staff is friendly & helpful & the technicians are prompt, curtious & professional. Great Dane has the best price in t...
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We are very happy with Great Dane & the professional service they offer. We have several rentals & have Great Dane do our safety checks. The office staff is friendly & helpful & the technicians are prompt, curtious & professional. Great Dane has the best price in town for safety checks. We are very satisfied with them.
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By Barrera J. on 02/05/20
Quick synopsis; my furnace was not working so I called a vendor who stated that I needed to replace it and it would cost around $3000. I was skeptical so I called Great Dane Heating and Air Conditioning and it turned out to be a burned hose which saved me lots of ...
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Quick synopsis; my furnace was not working so I called a vendor who stated that I needed to replace it and it would cost around $3000. I was skeptical so I called Great Dane Heating and Air Conditioning and it turned out to be a burned hose which saved me lots of money. If you want true honest work give Great Dane a call.
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By Schultz D. on 02/04/20
We have Great Dane do safety inspections on our rental houses for the Twp inspections. The office staff is always helpful & polite. The technician we had today was Timothy Mayes & he was excellent! He was very curtious, friendly & helpful. We were very happy with h...
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We have Great Dane do safety inspections on our rental houses for the Twp inspections. The office staff is always helpful & polite. The technician we had today was Timothy Mayes & he was excellent! He was very curtious, friendly & helpful. We were very happy with his work & inspection. Also, Great Dane has the best price around for the safety inspections compared to other heating-cooling businesses.
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By Spalvieri R. on 02/02/20
The water heater was ordered and installed within 24 hours! David and Madison were prompt, worked efficiently as a team, answered any question we had and left the premises clean. remo

By Pizzuti A. on 01/27/20
no comment

By Ward M. on 01/24/20
Excellent communication and very cooperative.

By Pizzuti A. on 01/22/20
no comment

By Michelson L. on 01/18/20
Great service and fast response! Fixed issue! I would recommend

By Anthony C. on 01/15/20
Noticed furnace went out around 10:30 And was back on by 2:30.... can’t ask for better service than that! Thank you to Service Tech Ryan for not only his competent and super fast service but also for doing a complete check of my furnace and fixing the problem. Thank you!

By Liu M. on 01/15/20
good service team always responsive to customer request. technicians are skillful with attention to detail.
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