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586-790-2604
I had my furnace inspected this Monday by Tim of Great Dane. It was the best and most through inspection I've ever had done on this furnace. He did the standard checks for carbon monoxide and heat exchanger leaks but also cleaned the burner jets and checked compo...
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I had my furnace inspected this Monday by Tim of Great Dane. It was the best and most through inspection I've ever had done on this furnace. He did the standard checks for carbon monoxide and heat exchanger leaks but also cleaned the burner jets and checked component voltages. Great job and I will definitely consider Great Dane for handling all my air and heat concerns and replacements.
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Great Dane installed my furnace and air conditioner in 2013. Their continued maintenance has been very reassuring. I have found them to be both patient and thorough in responding to any questions or concerns. Thank you Great Dane. Thank you, Tim, for yesterday's "Furnace Tune Up".
Great Dane highly recommended and they did not disappoint. The staff answered all my questions and returned calls and emails promptly. The gentleman who did the installation arrived on time and worked diligently all day. Once complete they cleaned up and went over ...
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Great Dane highly recommended and they did not disappoint. The staff answered all my questions and returned calls and emails promptly. The gentleman who did the installation arrived on time and worked diligently all day. Once complete they cleaned up and went over all of the new equipment with me.
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CALL TO SCHEDULE
586-790-2604
586-790-2604
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CALL TO SCHEDULE
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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
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CALL TO SCHEDULE
586-790-2604
586-790-2604

Kristin M
has a 5-Star average rating and a total of 256 total reviews





256 total reviews
Great Dane has been to service my furnace twice. Both times they made me aware of the time window, even arriving early (with a text notification). Great people work here, who inform and explain what they are doing. I am always impressed, and will continue to use...
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Great Dane has been to service my furnace twice. Both times they made me aware of the time window, even arriving early (with a text notification). Great people work here, who inform and explain what they are doing. I am always impressed, and will continue to use Great Dane in the future.
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I have a new job and luckily it is not too far from my home. The receptionist promised to call me prior to the technician coming out and they did, both times, as requested. For me, it really is the little things that go a long way in showing that you care about your customers.
Professional and customer serviced orientated individual. Cam paid attention to detail and resolved my issue rapidly. He provided me with easy to understand details of the issue and the corrective action taken to effect the repair. He was friendly and personable...
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Professional and customer serviced orientated individual. Cam paid attention to detail and resolved my issue rapidly. He provided me with easy to understand details of the issue and the corrective action taken to effect the repair. He was friendly and personable. Very good experience. Two thumbs up for Cam.
Additionally, the advance call from the telephone representative was to the point and friendly. She informed me that the service tech was enroute and he arrived shortly thereafter. Also, this was a good communication exchange. It would be great if there was a mechanism to provide each customer with an advance picture of the coming tech for security purposes.
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Great customer service provided by Mike. He was extremely professional and answered my questions. He made me feel comfortable with my decision. I was also impressed with Kris. She worked with me to schedule a convenient appointment and was sensitive to my needs for...
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Great customer service provided by Mike. He was extremely professional and answered my questions. He made me feel comfortable with my decision. I was also impressed with Kris. She worked with me to schedule a convenient appointment and was sensitive to my needs for being without heat. Also, I was running late and she contacted Mike and he waited patiently for my arrival. I really liked receiving the text and picture of the technician. I also had an excellent experience with Sal. After Mike left, I immediately received a call from Sal the part was ordered! Great follow up from all. I already referred you to another potential customer. Great Job. On a personal note, love the Great Danes!
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