CALL TO SCHEDULE
586-790-2604
By Hackett W. on 12/01/18
Great Dane has generally been hassle-free. They repaired my our 27-year old Lennox furnace in November 2017 and the techs were great. So, when we felt it was time to replace our Lennox system, we called Great Dane; they installed a new high efficiency Carrier HVAC...
(View More)
Great Dane has generally been hassle-free. They repaired my our 27-year old Lennox furnace in November 2017 and the techs were great. So, when we felt it was time to replace our Lennox system, we called Great Dane; they installed a new high efficiency Carrier HVAC and again install techs were superb. So I would strongly recommend Great Dane service; I only wish Carrier was as responsive as Great Dane, but that is another story—see below. We’ve had Great Dane service techs here to check system several times. Highly competent and informative—although sometimes contradictory operating information. We signed up for Great Dane’s scheduled service program because we expect continued good service. Carrier, on the other hand is all but useless. Our new furnace failed on Thanksgiving Day, 2018. They sent emergency HVAC email alerts every hour or so instructing me to contact them and then they are either closed or end up in a “high call volume” que. By the time the furnace was repaired by Great Dane techs, who performed well and professionally, the temp in our house had dropped to 59 because Carrier’s warranty doesn’t cover holidays; maybe Carrier is run by bean counters? Carrier’s warranty is unclear at best and deceptive at worst. We might be negligent in not reading the Carrier warranty fine-print carefully. Great Danes’ techs saved Carrier’s bacon again. But I hope that in the future I only have occasion to see Great Danes’ techs during semi-annual service calls.
(View Less)

By McMillan M. on 11/30/18
Mike came to repair our furnace. He was very pleasant and efficient. He checked everything out and gave us some valuable tips on maintaining our system. I have used Great Dane before, and all of the other techs have been very capable as well. I would definitely rec...
(View More)
Mike came to repair our furnace. He was very pleasant and efficient. He checked everything out and gave us some valuable tips on maintaining our system. I have used Great Dane before, and all of the other techs have been very capable as well. I would definitely recommend Great Dane or heating and cooling needs.
(View Less)

By Finkbeiner C. on 11/30/18
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any...
(View More)
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. He found a huge gap in my ductwork that was not detected by any number of construction and previous HVAC companies...and then he promptly repaired it. He took wonderful documented photos for me of my entire system. He was exceptional! He was also very professional, considerate, respectful, and knowledgeable. Great Dane will be my HVAC company from now on. They are the absolute BEST company I have ever had. And reasonably priced, too.
(View Less)

By Finkbeiner C. on 11/30/18
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any...
(View More)
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. He found a huge gap in my ductwork that was not detected by any number of construction and previous HVAC companies...and then he promptly repaired it. He took wonderful documented photos for me of my entire system. He was exceptional! He was also very professional, considerate, respectful, and knowledgeable. Great Dane will be my HVAC company from now on. They are the absolute BEST company I have ever had. And reasonably priced, too.
(View Less)

By Finkbeiner C. on 11/30/18
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any...
(View More)
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. He found a huge gap in my ductwork that was not detected by any number of construction and previous HVAC companies...and then he promptly repaired it. He took wonderful documented photos for me of my entire system. He was exceptional! He was also very professional, considerate, respectful, and knowledgeable. Great Dane will be my HVAC company from now on. They are the absolute BEST company I have ever had. And reasonably priced, too.
(View Less)

By Finkbeiner C. on 11/30/18
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any hou...
(View More)
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. He found a huge gap in my ductwork that was not detected by any number of construction and previous HVAC companies...and then he promptly repaired it. He took wonderful documented photos for me of my entire system. He was exceptional! He was also very professional, considerate, respectful, and knowledgeable. Great Dane will be my HVAC company from now on. They are the absolute BEST company I have ever had. And reasonably priced, too.
(View Less)

By Pikarski J. on 11/29/18
When our builder grade HVAC had to be replaced immediately during a colder than normal January, Great Dane provided large space heaters and was able to quickly install a new system. We use them every spring and fall for maintenance. We have replaced our AC using Gr...
(View More)
When our builder grade HVAC had to be replaced immediately during a colder than normal January, Great Dane provided large space heaters and was able to quickly install a new system. We use them every spring and fall for maintenance. We have replaced our AC using Great Dane. The technicians are always prompt and take time to explain what they are working on. I have and will continue to recommend them to friends and family.
(View Less)

By Dunn M. on 11/29/18
I was given exceptional service and advice

By Mick J. on 11/29/18
Previous HAC service was done by long time (25 yr) church family friend until he passed away. Great Dane installed a new furnace and AC when our old one gave up. I have appreciated the peace of mind having their maintenance plan in place and only need to remember t...
(View More)
Previous HAC service was done by long time (25 yr) church family friend until he passed away. Great Dane installed a new furnace and AC when our old one gave up. I have appreciated the peace of mind having their maintenance plan in place and only need to remember to schedule a time each Spring and Fall for a check up/fine tuning/replacement of filters/etc. I have been, and will continue, recommending Great Dane to friends.
(View Less)

By Mary G. on 11/28/18
Zachary and Chris were exceptionally polite and accommodating. They were very thorough with checking my furnace and were able to answer all my questions. I would welcome them back for inspection.

By Dunn M. on 11/28/18
Great service and professionalism

By Janowski J. on 11/27/18
0 stars Over priced and rude customer service! Do not do business with these people!

By Seely M. on 11/27/18
The technician took the time to explain the how and why of my problem and gave me my options with no hi pressure sales

By Karen E. on 11/27/18
The staff is always friendly and helpful in making appointments and they call you to follow through when the tech is on the way. The technicians are very knowledgeable and helpful and get the job done in a timely manner and don’t charge you for unnecessary work...
(View More)
The staff is always friendly and helpful in making appointments and they call you to follow through when the tech is on the way. The technicians are very knowledgeable and helpful and get the job done in a timely manner and don’t charge you for unnecessary work. I’ve been using Great Dane for many year now. I always get great service at reasonable prices.
(View Less)

By Karen E. on 11/27/18
I always use Great Dane for my heat and air conditioning needs and always get Great service!

By Plouffe A. on 11/26/18
Overpriced and rude! Do not do business with these people!

By Webb M. on 11/26/18
From the first call until the technician arrived I must say everything went smoothly. The technician was excellent- walking me through each step of the issue my furnace was having. Very professional and courteous as well!

By Dixon T. on 11/25/18
Great service and knowledgeable technicians. Propmt no hassel service.

By Vance W. on 11/25/18
Great service. Best company.

By Vance W. on 11/25/18
Great service.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.


* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
586-790-2604

Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.