Great Dane is amazingly efficient. I received a call 30 mins before the tech arrived and a text that I could watch the technicians route to my house. Brian was very efficient and friendly. He explained everything to me and answered any questions that I had. A company hiring technicians like Brian speaks volumes for themselves. Great job Brian and Great job Great Dane.
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I'm so happy I called Great Dane~! Initially spoke with Kristin who quickly got me an appt. for the same day at no extra charge - a godsend on a Friday at the beginning of October~! I was really baffled what was wrong with the furnace since it's never given us problems before. It turned out to be wires unwrapped inside it, waiting to arc near the gas supply! I had a feeling something was weird with the wiring when I shut it off at the thermostat and it kept running~! So don't wait if you are having issues because it could be dangerous! Don't wait if it's the beginning of October, it's going to get cold tonight and they are going to get busy~! The Consumers guy had been out last night (gas leak at furnace) and said there are tons of "no heats" this year. If you are one, I can't recommend Great Dane enough. Bryan was professional, fast and didn't take advantage of me at all for pricing, in fact, I'll bet it was less than the competition would have charged. Saving up for central air and maybe that humidifier! House is toasty warm and it had been 66 in here - thank you~!
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I'm so happy I called Great Dane~! Initially spoke with Kristin who quickly got me an appt. for the same day at no extra charge - a godsend on a Friday at the beginning of October~! I was really baffled what was wrong with the furnace since it's never given us problems before. It turned out to be wires unwrapped inside it, waiting to arc near the gas supply! I had a feeling something was weird with the wiring when I shut it off at the thermostat and it kept running~! Plus, we detected a gas leak at the furnace last night~! So don't wait if you are having issues because it could be dangerous! Don't wait if it's the beginning of October, it's going to get cold tonight and they are going to get busy~! The Consumers guy had been out last night (gas leak at furnace) and said there are tons of "no heats" this year. If you are one, I can't recommend Great Dane enough. Bryan was professional, fast and didn't take advantage of me at all for pricing, in fact, I'll bet it was less than the competition would have charged. Saving up for central air and maybe that humidifier! House is toasty warm and it had been 66 in here - thank you~!
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I'm so happy I called Great Dane~! Initially spoke with Kristin who quickly got me an appt. for the same day at no extra charge - a godsend on a Friday at the beginning of October~! I was really baffled what was wrong with the furnace since it's never given us problems before. It turned out to be wires unwrapped inside it, waiting to arc near the gas supply! I had a feeling something was weird with the wiring when I shut it off at the thermostat and it kept running~! So don't wait if you are having issues because it could be dangerous! Don't wait if it's the beginning of October, it's going to get cold tonight and they are going to get busy~! The Consumers guy had been out last night (gas leak at furnace) and said there are tons of "no heats" this year. If you are one, I can't recommend Great Dane enough. Bryan was professional, fast and didn't take advantage of me at all for pricing, in fact, I'll bet it was less than the competition would have charged. Saving up for central air and maybe that humidifier! House is toasty warm and it had been 66 in here - thank you~!
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I'm so happy I called Great Dane~! Initially spoke with Kristin who quickly got me an appt. for the same day at no extra charge - a godsend on a Friday at the beginning of October~! I was really baffled what was wrong with the furnace since it's never given us problems before. It turned out to be wires unwrapped inside it, waiting to arc near the gas supply! I had a feeling something was weird with the wiring when I shut it off at the thermostat and it kept running~! So don't wait if you are having issues because it could be dangerous! Don't wait if it's the beginning of October, it's going to get cold tonight and they are going to get busy~! The Consumers guy had been out last night (gas leak at furnace) and said there are tons of "no heats" this year. If you are one, I can't recommend Great Dane enough. Bryan was professional, fast and didn't take advantage of me at all for pricing, in fact, I'll bet it was less than the competition would have charged. Saving up for central air and maybe that humidifier! House is toasty warm and it had been 66 in here - thank you~!
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I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I have referred family and friends to Great Dane as well. They have continued to use over the years as well.
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