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By Wurth R. on 03/04/18
(no comment)

By Putti J. on 03/02/18
(no comment)

By Smith J. on 03/01/18
Zac did a real good job.

By Weed K. on 03/01/18
Great Dane has served me well on two occasions. This time, Dorian went above and beyond expectations, actually taking the time to politely answer questions, advise on usage, do thorough testing and even clean the dust out of the furnace at end. A true professional and gentleman.

By Anderson A. on 03/01/18
Do not appreciate service tech using the can on both service calls including taking a dump on second call. Suggest better planning BEFORE arrival.

By George M. on 02/28/18
Great Dane is an awesome company with awesome employees. We have recommended them and will continue to recommend them to anyone we know with a furnace or AC problem.

By George M. on 02/28/18
Kristin and Brian did an awesome job for us. They were kind, understanding and very professional. Brian explained everything he was doing as he was doing it and gave us options with a full explanation on what we could and should do to resolve the issue we were havi...
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Kristin and Brian did an awesome job for us. They were kind, understanding and very professional. Brian explained everything he was doing as he was doing it and gave us options with a full explanation on what we could and should do to resolve the issue we were having. He was patient with our many questions and very friendly. He spoke highly of Great Dane and took pride in his work. That is a unique virtue that put us at ease. We will definitely use Great Dane when we are ready to replace our furnace and AC. Hopefully, we will have Kristin and Brian to help us again at that time. Thank you!!!
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By Burke A. on 02/27/18
Day five, furnace still not diagnosed properly, not working dependably. Excuses such as cannot diagnose when it does not break down in front of me. Leaves me without trustworthy heat at night, and would not send out a portable heater. Fortunately, night cold not...
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Day five, furnace still not diagnosed properly, not working dependably. Excuses such as cannot diagnose when it does not break down in front of me. Leaves me without trustworthy heat at night, and would not send out a portable heater. Fortunately, night cold not severe, pipes will not likely freeze in crawl space, If this was a month ago, pipes would likely have frozen, and burst, causing large expensive law suit. Said manager coming by tomorrow A.M. Will he recognize charges for his tech's trips that were not sufficient to cure problem, and reverse such, or will he charge for his trip here, or will he bring a portable heater just in case the furnace is still not dependable when he leaves--etc??? The furnace was absolutely dependable for 15 years as a high efficiency furnace, do the techs need more training to find problems when the furnace does not quit right in front of them?
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By Susan M. on 02/27/18
Great Dane has had excellent heating and cooling technicians. They show you what they are doing and checking so that you see what they see. They work with you to keep those appliances working and if it is getting old they show and prepare you for replacement. The...
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Great Dane has had excellent heating and cooling technicians. They show you what they are doing and checking so that you see what they see. They work with you to keep those appliances working and if it is getting old they show and prepare you for replacement. The most current technician, Brett Carmichael was no exception. He let me see everything he was doing and showed me what he thought could be the cause of the trouble we had. He also explained how it could have been the cause. I, also appreciate that they text you with a picture of the technician that is coming so that you have prior notice and can be sure they are who they say they are. This does help with feeling more secure. And so far, I may add that they handle themselves professionally and that helps with being more comfortable with letting them in your house.
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By Tadajewski L. on 02/27/18
Wonderful company and employees.

By Miller A. on 02/26/18
This company responded quickly to my problem and notified my of the arrival time for the technician.The serviceman was very pleasant, efficient and extremely knowledgeable. He analyzed the problem quickly, ordered a replacement, and completed the installation effic...
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This company responded quickly to my problem and notified my of the arrival time for the technician.The serviceman was very pleasant, efficient and extremely knowledgeable. He analyzed the problem quickly, ordered a replacement, and completed the installation efficiently and cleanly. I would recommend this company for problem resolution in the future I would recommend this company and this technician in the future, as required.
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By Tadajewski L. on 02/26/18
Absolutely wonderful company. So kind and courteous during installation. Two great employees.

By Burke A. on 02/24/18
I have had 4 tripe from three techs, all who diagnosed wrong, up to the last one, and waiting now for a part. It has been 4 days, and now no weekend service and unknown when part will be in, so how long with un-dependable furnace????

By John P. on 02/24/18
The whole repair experience was great from start to finish. They were flexible on scheduling and showed concern with my issue. The tech showed up on time and quickly diagnosed and solved the issue. A great company to do business with in this day and age of non cari...
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The whole repair experience was great from start to finish. They were flexible on scheduling and showed concern with my issue. The tech showed up on time and quickly diagnosed and solved the issue. A great company to do business with in this day and age of non caring service. Keep up the good work!
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By Nancy L. on 02/23/18
(no comment)

By Rogers J. on 02/23/18
I called Great Dane on a Sunday emergency and Qamrul answered the phone and came to my house and did everything he could to make my furnace work until I got a part replaced.

By Rogers J. on 02/23/18
Qamrul was another one of Great Dane heating’s wonderful technicians that not only fixed the problem but educated me as to what other things to look out for in case of any other potential problems. He also helped me understand how to best operate my heating an...
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Qamrul was another one of Great Dane heating’s wonderful technicians that not only fixed the problem but educated me as to what other things to look out for in case of any other potential problems. He also helped me understand how to best operate my heating and cooling system. I am happy with Great Dane.
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By Ayerst G. on 02/23/18
I am quite satisfy with the work that Mike K. Did for me the shut off valve in my laundry room. He is very polite person and explain to me what he had to do and did a nice neat job. I recommend Great Dane services to other people!

By Fileccia, F. on 02/22/18
The first word in Great Dane (Great) sums it up on when it comes up on service.

By Paul N. on 02/21/18
A very good job!
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Jon S
14 Years
Rating:Just Launched
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Customer Service Rep.
2 Years
Rating:Just Launched
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1 Year
Rating:Just Launched
Scott S
5 Years
Rating:Just Launched

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