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586-790-2604
By Leto S. on 10/15/19
Always there when you need them. Maintenance program and service reps excellent

By Brozowski J. on 10/15/19
Ian did a great of explaining problem, very polite and immediately order part required

By Bailey G. on 10/14/19
Service technician Ryan was very Professional and knowledgeable in fixing furnaces and Boilers. I would like to thank Consumers Energy Appliance Repair Program for sending them out to me.

By Simonson S. on 10/14/19
Very professional, come at appointed time. Very personable.

By Sadach J. on 10/14/19
Very dependable and knowledgeable Company. I have had very positive experiences with Great Dane Heating and Air Conditioning. Last year my A/C was not working and we thought we needed a new one. The technician they sent was able to fix it and we have had no problem...
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Very dependable and knowledgeable Company. I have had very positive experiences with Great Dane Heating and Air Conditioning. Last year my A/C was not working and we thought we needed a new one. The technician they sent was able to fix it and we have had no problems with our A/C since. He even replaced our filter which is very hard to install, he did it at no charge. The prices are very reasonable. They are very trustworthy and get the job done.
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By Nichols J. on 10/14/19
Chris visited our home for our annual furnace check-up. He was very thorough with his inspection of our heat exchanger and combustion analysis. He explained everything that he did and gave us his assesment of the furnace readiness for the winter. Fortunately, e...
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Chris visited our home for our annual furnace check-up. He was very thorough with his inspection of our heat exchanger and combustion analysis. He explained everything that he did and gave us his assesment of the furnace readiness for the winter. Fortunately, everything was in great shape! Thanks Chris!
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By Liebetreu B. on 10/13/19
Very nice serviceman

By Steven R. on 10/13/19
no comment

By Spencer M. on 10/12/19
excellent ontime service and pricing. Technician was informative, courteous and detailed in his inspection & testing. We have used Great Dane for furnace/ac yearly maintenance for the past 12 years

By Liebetreu B. on 10/12/19
Very good

By Wierzbicki L. on 10/12/19
Kris Gojcaj was great! Very thorough and helpful! Kept me up to date, and I was thankful that he was able to come back and finish the service. He was really educated and eased my mind when he found the problem, and called the office and then they ordered the part t...
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Kris Gojcaj was great! Very thorough and helpful! Kept me up to date, and I was thankful that he was able to come back and finish the service. He was really educated and eased my mind when he found the problem, and called the office and then they ordered the part the same day. Love the service plan!!!
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By Wierzbicki L. on 10/12/19
Love Great Dane! Kris Gojcaj came to do a routine fall checkup, found a problem, they ordered the part the same day. Kris was able to come back on Thursday and install it, and finish my fall checkup with no other problems. Thankfully, the part was under warranty, ...
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Love Great Dane! Kris Gojcaj came to do a routine fall checkup, found a problem, they ordered the part the same day. Kris was able to come back on Thursday and install it, and finish my fall checkup with no other problems. Thankfully, the part was under warranty, so we just had to pay for installation. Kris was great, very informative and kept me up to date on what was going on, and very clean! A plus in my book. We do carry the service plan, and if you dont, you should! If we didnt have them come out to do the normal service, we might not have known about the problem until it was very cold, on a winter night, not exaggerating! Thanks again Kris, and Great Dane!
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By dSmaldino C. on 10/12/19
It was a lot of money, but considering it was after hours I can’t complain too much.

By dSmaldino C. on 10/12/19
Brian was a true pro, fast, and very friendly. The company should be proud to have him as an employee.

By Sheila E. on 10/12/19
I have a new job and luckily it is not too far from my home. The receptionist promised to call me prior to the technician coming out and they did, both times, as requested. For me, it really is the little things that go a long way in showing that you care about your customers.

By Elliott C. on 10/11/19
Professional and customer serviced orientated individual. Cam paid attention to detail and resolved my issue rapidly. He provided me with easy to understand details of the issue and the corrective action taken to effect the repair. He was friendly and personable...
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Professional and customer serviced orientated individual. Cam paid attention to detail and resolved my issue rapidly. He provided me with easy to understand details of the issue and the corrective action taken to effect the repair. He was friendly and personable. Very good experience. Two thumbs up for Cam. Additionally, the advance call from the telephone representative was to the point and friendly. She informed me that the service tech was enroute and he arrived shortly thereafter. Also, this was a good communication exchange. It would be great if there was a mechanism to provide each customer with an advance picture of the coming tech for security purposes.
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By Kelly P. on 10/11/19
Great customer service provided by Mike. He was extremely professional and answered my questions. He made me feel comfortable with my decision. I was also impressed with Kris. She worked with me to schedule a convenient appointment and was sensitive to my needs for...
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Great customer service provided by Mike. He was extremely professional and answered my questions. He made me feel comfortable with my decision. I was also impressed with Kris. She worked with me to schedule a convenient appointment and was sensitive to my needs for being without heat. Also, I was running late and she contacted Mike and he waited patiently for my arrival. I really liked receiving the text and picture of the technician. I also had an excellent experience with Sal. After Mike left, I immediately received a call from Sal the part was ordered! Great follow up from all. I already referred you to another potential customer. Great Job. On a personal note, love the Great Danes!
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By Archibald E. on 10/11/19
Great service

By Sheila E. on 10/11/19
Last year I went with another company because I could not recall Great Dane - what a mistake! After being charged over $700 my boiler STILL did not work. Great Dane came out, immediately diagnosed and fixed my issue, as well as identified a severe safety issue w...
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Last year I went with another company because I could not recall Great Dane - what a mistake! After being charged over $700 my boiler STILL did not work. Great Dane came out, immediately diagnosed and fixed my issue, as well as identified a severe safety issue with my hot water tank. Not only are they professional and know their stuff, but they are trustworthy. I will not use anyone else again!
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By Regal T. on 10/10/19
Great Dane is a very professional, friendly and honest company!
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Brandon B
Customer Service Rep.
Rating:
(3 total reviews)
Scott S
5 Years
Rating:
(2 total reviews)
Greg V
Customer Service Rep.
Rating:
(1 total review)
Jacob S
Rating:
(1 total review)
Shelley S
5 Years
Rating:
(1 total review)
Joshua A
2 Years
Rating:
(1 total review)

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