All my interactions with the staff and techs at Great Dane have been positive. Steve came out to give us a quote for a new furnace and A/C. Out of 6 HVAC companies salesmen, he was the only one that measured our square footage and room sizes and counted all our ducts and returns to properly ascertain what sizes of furnace and A/C unit our home required. We joined Great Dane's Customer Care Program to have our HVAC systems maintained and adjusted twice yearly. A very sound investment. Every tech from those that did the original installation to those who have maintained it have been highly professional and skilled. I recommend Greta Dane without reserve.
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I was very pleased with the efficient way Mike K. handled the service call. He explained what was needed and proceeded to fix the problem quickly. I highly recommend Great Dane Heating and Air Conditioning. In my opinion, when you call on their service, you won't regret it because they give attention to you, the customer.
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When I called to make an appointment they offered me an appointment that same day, which I was not expecting ! The level of service and professionalism was amazing ! My technician was Ryan and he was extremely courteous and professional at all times. He explained everything in detail and answered any questions I had. He was very knowledgeable. Even my dog who doesn't normally like visitors that he doesn't know wanted to play with Ryan ! It may seem like a small thing, but to me it spoke volumes to the type of people that Great Dane employs. I would recommend them to anyone !
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Technician Mike K. was very knowledgeable and professional. He fixed my air conditioning problem quickly and explained what he did so that I could be aware of what the problem was. I appreciated his professional and clean appearance and the fact that he covered his shoes when entering my condo. He represented Great Dane Heating and Air Conditioning very well. I highly recommend this company and this technician. You won't be disappointed.
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Great Dane Heating & Cooling; installed a new furnace and air conditioner and I can’t believe what a great job they did. Chris and Justin really knew what they were doing and did a remarkable installation. The price was right and they took care of everything, Explained everything and just did a fantastic job. What a great company. They filed my rebates and are going to notify me for inspection. I am really thrilled with the job they performed.
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