Technician Brian W. and Office Support Representative Amber R. were very knowledgeable and professional. Brian texted his photo to me so that I would recognize him upon arriving at my home. When he did arrive, I had no doubt that he was the Great Dane technician. Brian slipped on shoe coverings before he entered, which I appreciated very much. He explained thoroughly what the problem with my air conditioner was and arranged for a salesperson to come out to show me my options for a new air conditioner. Sales Representative Steve was equally highly qualified and demonstrated the various options in replacing my air conditioner. My new air conditioner will be installed next week. I highly recommend Great Dane Heating and Cooling, Inc. to you. You won't be disappointed. Marie C.
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The technician from Great Dane Heating & Air Conditioning, Bryan Witt, was outstanding. He answered all my questions and did a great job troubleshooting the air conditioning problem. I feel he went above and beyond to make sure the job was done right. He said how much he loves his job, and that was quite obvious in his performance. He is an asset to the company. This is the first time I have used Great Dane Heating & Air Conditioning, and because of the quick response time, great job performed.and great technician, Bryan Witt, I will be using this company for all my future heating and cooling problems. It was a breath of fresh air to have such a good experience with a contractor. This company is GREAT.
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Our technician, Mike, arrived promptly and on time for our A/C service call. He was very professional and courteous. I like the extra touch of wearing shoe coverings before entering our home. He quickly and accurately diagnosed the problem and made the necessary repair. Mike remained also checked other points on our system to ensure that we had no other problems, which we didn't. Couldn't have asked for better service.
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