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By Virginia C. on 07/18/18
Excellent tech. Knowledgeable, timely, professional. I'm happy.

By Linda M. on 07/17/18
Jeffrey and Zachery were both very professional. When Zachery arrived at my home, he apologized for being late which I didn’t think he was. He was very knowledgeable in any questions I had. I would recommend Great Dane to my family and friends.

By Demers K. on 07/17/18
(no comment)

By Shelton J. on 07/16/18
He did a great job thank you

By Joanne N. on 07/15/18
Brett came out on a Friday night (his daughter’s 3rd birthday, no less) and was able to diagnose the problem. Unfortunately, our 40 year old central air unit has lived its life and now needs to be replaced, as the repair would be more costly than installing a new...
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Brett came out on a Friday night (his daughter’s 3rd birthday, no less) and was able to diagnose the problem. Unfortunately, our 40 year old central air unit has lived its life and now needs to be replaced, as the repair would be more costly than installing a new, more efficient unit. Thank you, Brett, for explaining clearly the issues and helping us make the right choice.
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By Daniel W. on 07/13/18
Zachary answered all our questions and was very helpful. We really enjoyed having him out to service us this time!

By Sparks V. on 07/12/18
Brett was amazing. They call before coming and send a text with the tech’s pic.

By Jeannie F. on 07/11/18
I am still waiting for a 2 stage thermostat.

By Angela C. on 07/11/18
Been very satisfied through all the years working with GD. I have only encountered one technician thru the years that I had an issue with and whether it was him or me we are all entitled to an off day so I didn’t let that one experience impact me decision to co...
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Been very satisfied through all the years working with GD. I have only encountered one technician thru the years that I had an issue with and whether it was him or me we are all entitled to an off day so I didn’t let that one experience impact me decision to continue with GD. Zachary was excellent with my most recent visit
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By Angela C. on 07/11/18
Been using GD for years. Always a great experience This last visit was with Zachary and he was great. Prompt, courteous, friendly, knowledgeable, explained everything

By Kropfreiter L. on 07/11/18
Professional service at all levels. I felt that Great Dane respected me as a customer and did all the things (even in the way they talked to me) needed to ensure I received their best service. My A/C problem was fixed in a timely and cost effective manner. I was...
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Professional service at all levels. I felt that Great Dane respected me as a customer and did all the things (even in the way they talked to me) needed to ensure I received their best service. My A/C problem was fixed in a timely and cost effective manner. I was totally satisfied with my experience with Great Dane and will use them again.
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By Paul S. on 07/11/18
My repair was not easy for my tech but he was able to complete the repairs before he left my house. He kept telling me he wasn't leaving until my unit was running. It came down to a rodent chewed up some wires in the outside wires but burn up a lot of parts. I wan...
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My repair was not easy for my tech but he was able to complete the repairs before he left my house. He kept telling me he wasn't leaving until my unit was running. It came down to a rodent chewed up some wires in the outside wires but burn up a lot of parts. I want to thank the technician for all he effort and sticking with the repairs.
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By Tom M. on 07/10/18
Everyone I have interacted with at Great Dane HVAC has been friendly and knowledgeable. I have subscribed to Great Dane's Customer Care Program from installation through the present and am always impressed with the skill and thoroughness of the Service Techs. They ...
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Everyone I have interacted with at Great Dane HVAC has been friendly and knowledgeable. I have subscribed to Great Dane's Customer Care Program from installation through the present and am always impressed with the skill and thoroughness of the Service Techs. They keep our HVAC system running at maximum efficiency.
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By Williams V. on 07/10/18
Kristin was very pleasant, professional and empathetic to my situation. She set up an immediate appointment and Mike came quickly...I didn't have to wait for weeks to get an appointment. Mike was great..he assessed my issue and had the problem resolved within a cou...
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Kristin was very pleasant, professional and empathetic to my situation. She set up an immediate appointment and Mike came quickly...I didn't have to wait for weeks to get an appointment. Mike was great..he assessed my issue and had the problem resolved within a couple of days. I'm comfortable again...THANK YOU!!
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By Paul S. on 07/10/18
They were very friendly.

By Kropfreiter L. on 07/09/18
Tech arrived on time. The office called 30 minutes before his arrival. Tech was very efficient and quickly spotted my problem. He was pleasant to talk to and totally professional. My problem was fixed within an hour. I'd call it a perfect service call.

By Hackett W. on 07/09/18
Great Dane has been hassle-free. They repaired my old Lennox furnace last November and the techs were great. Great Dane recently installed a new high efficiency a/c and furnace and again install techs were superb. So I would strongly recommend Great Dane; I only wi...
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Great Dane has been hassle-free. They repaired my old Lennox furnace last November and the techs were great. Great Dane recently installed a new high efficiency a/c and furnace and again install techs were superb. So I would strongly recommend Great Dane; I only wish Carrier was as responsive as Great Dane, but that is another story. Just had Great Dane service tech here to check a/c system. Highly competent and informative. Just signed up for Great Dane’s scheduled service program because we expect continued great service.
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By Shueffler D. on 07/07/18
Good service efficient tech

By Dave R. on 07/06/18
Brian W was the technician who did the repair. He was promp, professional and very helpful. Very pleased with the service provided.

By Dave R. on 07/05/18
Our air was not working properly at the worst possible time - during the recent heat wave. Bryan W came out for the service/repair call. Prompt, professional, great service. Had us up and running again quickly. Very happy with the service. Would highly recommend...
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Mike K
4 Years
Rating:
33 total reviews!
Qamrul F
2 Years
Rating:
33 total reviews!
Kristin M
Customer Service Rep.
16 Years
Rating:
(75 total reviews)
Amber R
Customer Service Rep.
1 Year
Rating:
(52 total reviews)
Jeffrey J
Customer Service Rep.
5 Years
Rating:
(47 total reviews)
Zachary P
1 Year
Rating:
(26 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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