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By Denaro J. on 07/15/20
Mike did a great job an explain everything to me in detail

By Mitchell D. on 07/15/20
Great company , great people,great service!

By Donnelly M. on 07/15/20
Great Dane, are always professional and knowledgeable, always recommend Them

By Hogan N. on 07/14/20
Great Dane and employees are the Best!! 1

By Hogan N. on 07/14/20
Great Dane and employees are Great!!

By Harris S. on 07/14/20
"no comment"

By Tomaszewski J. on 07/14/20
Professional, thorough and timely. Very satisfied.

By Cassar J. on 07/13/20
Zachary Pierson was polite, on-time and explained things thoroughly.

By Grant J. on 07/13/20
We had Ryan and he did a very good job,he took all the safety precautions and he explained everything he was doing and what else needed to be done.

By Grant J. on 07/13/20
Than was the service provider that came out and he was very professional,he wore a mask he kept his distance and he worked really hard to get out AS working again but in the end it ends up we need a new circuit breaker but he was nice enough to talk to our friend w...
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Than was the service provider that came out and he was very professional,he wore a mask he kept his distance and he worked really hard to get out AS working again but in the end it ends up we need a new circuit breaker but he was nice enough to talk to our friend who is an electrician and told him what he did and what he thought the problem was,so thank you Ryan and thank you to Great Dane Electric and to Consumers Energy.
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By Nichols J. on 07/13/20
Johnathan was very thorough in his examination of our A/C system and pointed out a potential weak spot. He was very pleasant and would be welcomed back if we need service in the future.

By Decker M. on 07/12/20
"no comment"

By Decker M. on 07/12/20
"no comment"

By Wood R. on 07/09/20
We have been with Great Dane for about 10 years. We have always had a fantastic experience with customer service and professionalism. Thanks for all you do!!

By Wood R. on 07/09/20
Of course, our air conditioner goes down when we are in a heat wave. However, we have Great Dane Heating and Air Conditioning and they did not miss a beat. It went out late evening, but we felt it certainly was not an emergency. To our surprise, Amber contacted us ...
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Of course, our air conditioner goes down when we are in a heat wave. However, we have Great Dane Heating and Air Conditioning and they did not miss a beat. It went out late evening, but we felt it certainly was not an emergency. To our surprise, Amber contacted us early the next morning and Ryan H showed up shortly after. It was the capacitor and we had air within the hour of his arrival. Great Dane has always gone above and beyond. Whether it is a maintenance or service issue, our experience has always been positive and pleasant.
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By Donnelly M. on 07/09/20
Mike K. Came out today to look at AC unit outside, good Guy and a Great job, way to go again Great Dane

By Laurie B. on 07/08/20
Very professional and courtesy. Answered any questions I had. Would recommend to anyone.

By Holekamp S. on 07/08/20
Replaced hot water heater on schedule, for quoted price no problem.

By Laporte T. on 07/06/20
Excellent service. All that and more

By Koenig J. on 07/03/20
"no comment"
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CALL TO SCHEDULE
586-790-2604

Select any employee to see all their reviews.

Zachary P
2 Years
Rating:
137 total reviews!
Brian W
5 Years
Rating:
134 total reviews!
Amber R
Customer Service Rep.
2 Years
Rating:
(303 total reviews)
Amber L
Customer Service Rep.
5 Years
Rating:
(54 total reviews)
Mike K
4 Years
Rating:
(109 total reviews)
Ryan H
1 Year
Rating:
(101 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Great Dane Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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David S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
23 total reviews
By Newman C. on 07/01/20
I've had Great Dane out to my house for repair on both my AC and furnace and they were amazing each time. When my AC finally threw in the towel, I knew who to contact. The team at Great Dane was extremely easy to work with and it was easy schedule an appointment fo...
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I've had Great Dane out to my house for repair on both my AC and furnace and they were amazing each time. When my AC finally threw in the towel, I knew who to contact. The team at Great Dane was extremely easy to work with and it was easy schedule an appointment for installation. I would highly recommend this company!!!
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By Moraczewski L. on 04/23/20
Great and professional service

By Moraczewski L. on 04/21/20
My furnace went out and within 2 days I had a new furnace and air conditioning. Wesley and David were great - both very professional!! Nick came out to give me quotes for the job and answered all my questions - he also came out the next day during installation to s...
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My furnace went out and within 2 days I had a new furnace and air conditioning. Wesley and David were great - both very professional!! Nick came out to give me quotes for the job and answered all my questions - he also came out the next day during installation to see how the job was going and once again answer any questions. Before each service call, I received a phone call letting me know that the tech was on their way and approximate arrival time. When I called the office they were always very helpful and polite. Would definitely recommend Great Dane!!!!!
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By Rondot M. on 02/10/20
Never have I had a consult not roll into the price of a new appliance. Charge me an extra $100 to come on tell me I needed a new one and when I bought the appliance from him did not roll that into the price? Especially when I have used before & was charged $1250 fo...
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Never have I had a consult not roll into the price of a new appliance. Charge me an extra $100 to come on tell me I needed a new one and when I bought the appliance from him did not roll that into the price? Especially when I have used before & was charged $1250 for new appliances. Bad business and will not use again
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By Preuser T. on 02/06/20
so, I was having a bad experience with a different company and called Great Dane. They actually tried to schedule me for the following day, however they worked with me to get a same day appointment. They told me it would be later in the afternoon due to it being a ...
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so, I was having a bad experience with a different company and called Great Dane. They actually tried to schedule me for the following day, however they worked with me to get a same day appointment. They told me it would be later in the afternoon due to it being a last minute appointment.... but guess what!!! I swear, they were at my house and getting started within the hour of my panicked call! The girl was sooooo nice and understanding The 2 guys they sent were extremely polite and professional. When they arrived, they got right to installing the water heater. They wasted NO time! They were clean about the work they were doing. It took them maaaaaaybe 2 hours to completely replace my water heater (including all the code updates that had to be done). I was impressed! - David and Dave were their names. What a team! Super knowledgeable, professional, punctual, and very clean with their install as well! They stuck to their quote - I didn't pay a penny more! so, not that I look forward to anything else happening in my money pit of a house, but I highly recommend the services of this company and staff! 5 STARS ALL THE WAY =)
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By Spalvieri R. on 02/02/20
The water heater was ordered and installed within 24 hours! David and Madison were prompt, worked efficiently as a team, answered any question we had and left the premises clean. remo

By Liu M. on 01/15/20
good service team always responsive to customer request. technicians are skillful with attention to detail.

By Widiker M. on 01/08/20
I had Great Dane out on Jan3rd. My water heater when out and need to be replaced. David and Andrew did a wonderful job putting in the new water heater seeing the one they took out was from 1997. The pipes were old and backward from what they should have been . They...
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I had Great Dane out on Jan3rd. My water heater when out and need to be replaced. David and Andrew did a wonderful job putting in the new water heater seeing the one they took out was from 1997. The pipes were old and backward from what they should have been . They figured it out and got everything running the way it should. Did a great cleanup job. The office staff was great with the follow ups and making sure everything was running great. Thank you guys and Happy New Years 2020.
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By Shankin B. on 11/16/19
(no comment)

By Galvan R. on 10/01/19
I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I ...
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I’ve been doing business with Great Dave for over 10 years and for 2 different homes. I’ve used their services for services and repair as well as total replacement and new install. I’ve never been disappointed and the service/work has always been quality. I have referred family and friends to Great Dane as well. They have continued to use over the years as well.
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By Shueffler D. on 02/08/19
the techs were on time,called in advance made the repairs correctly as far as we know. They were both very polite.

By Cilluffo D. on 12/19/18
They did a great job. Very professional.

By Parent G. on 11/24/18
Great job

By Parent G. on 11/24/18
From our first appointment with Great Dane when Zachary came out to have our furnace checked and cleaned (and his finding of an internal leak in the furnace) to the completion of having a new furnace/humidifier installed by David S and John C it has been a pleasure...
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From our first appointment with Great Dane when Zachary came out to have our furnace checked and cleaned (and his finding of an internal leak in the furnace) to the completion of having a new furnace/humidifier installed by David S and John C it has been a pleasure working with everyone at Great Dane Heating & Air Conditioning. Our family is now enjoying a new "safe" furnace. Thank you to Brandon B for your detailed explanation of the purchase of the correct Furnace and humidifier for out home. The professionalism and politeness was spot on. Thank you
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By Espina J. on 10/20/18
Great service. I had an unusual problem with my system. The actual wiring went bad between my thermostat and furnace. Great Dane found the issue and had it replaced. Working just fine now! Great service, thank you!

By Sue K. on 06/02/18
Wesley and David are great! Thank you Josh and LJ for escalating my service call. Wesley and David explained how the new air-conditioner works. Although I am not convinced that it works properly as it should. I know we had extreme heat the past few days, my...
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Wesley and David are great! Thank you Josh and LJ for escalating my service call. Wesley and David explained how the new air-conditioner works. Although I am not convinced that it works properly as it should. I know we had extreme heat the past few days, my air conditioner never shut off except for when I manually turned it off or manually increased the temperature on the thermostat. The air-conditioner never shut off at the temperature setting I had it at. Will give it a couple more weeks and see how the performance is.
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By Lukas B. on 06/01/18
I am very happy with my new split system. Installation was very professional, as was the assistance provided by the office staff. I would recommend Great Dane for any HVAC project.

By Dellacasa S. on 05/15/18
Great experience, thank you Great Dane

By Dellacasa S. on 05/15/18
Had a great experience, staff was friendly ,would recommend.

By Tom A. on 03/16/18
Everyone I dealt with was excellent.
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