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By Janowski J. on 11/27/18
0 stars Over priced and rude customer service! Do not do business with these people!
By Seely M. on 11/27/18
The technician took the time to explain the how and why of my problem and gave me my options with no hi pressure sales
By Karen E. on 11/27/18
The staff is always friendly and helpful in making appointments and they call you to follow through when the tech is on the way. The technicians are very knowledgeable and helpful and get the job done in a timely manner and don’t charge you for unnecessary work...
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The staff is always friendly and helpful in making appointments and they call you to follow through when the tech is on the way. The technicians are very knowledgeable and helpful and get the job done in a timely manner and don’t charge you for unnecessary work. I’ve been using Great Dane for many year now. I always get great service at reasonable prices.
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By Karen E. on 11/27/18
I always use Great Dane for my heat and air conditioning needs and always get Great service!
By Plouffe A. on 11/26/18
Overpriced and rude! Do not do business with these people!
By Webb M. on 11/26/18
From the first call until the technician arrived I must say everything went smoothly. The technician was excellent- walking me through each step of the issue my furnace was having. Very professional and courteous as well!
By Dixon T. on 11/25/18
Great service and knowledgeable technicians. Propmt no hassel service.
By Vance W. on 11/25/18
Great service. Best company.
By Vance W. on 11/25/18
Great service.
By Parent G. on 11/24/18
Great job
By Riedel R. on 11/24/18
We always think of Great Dane when we need service or advice about our heating and cooling needs. Employees are courteous, efficient, and never in a hurry. Instead they take their time to answer our questions or concerns.
By Riedel R. on 11/24/18
We recently had our year old furnace cleaned and checked by Dorian, your certified technician. He was thorough, precise, and patiently answered all our questions. He even went over the room thermostat several times to make sure we knew how to operate the unit cor...
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We recently had our year old furnace cleaned and checked by Dorian, your certified technician. He was thorough, precise, and patiently answered all our questions. He even went over the room thermostat several times to make sure we knew how to operate the unit correctly. The usual high quality service we always get from Great Dane. Thanks again !!!
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By Weed D. on 11/24/18
Excellent, professional and personable!
By Parent G. on 11/24/18
From our first appointment with Great Dane when Zachary came out to have our furnace checked and cleaned (and his finding of an internal leak in the furnace) to the completion of having a new furnace/humidifier installed by David S and John C it has been a pleasure...
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From our first appointment with Great Dane when Zachary came out to have our furnace checked and cleaned (and his finding of an internal leak in the furnace) to the completion of having a new furnace/humidifier installed by David S and John C it has been a pleasure working with everyone at Great Dane Heating & Air Conditioning. Our family is now enjoying a new "safe" furnace. Thank you to Brandon B for your detailed explanation of the purchase of the correct Furnace and humidifier for out home. The professionalism and politeness was spot on. Thank you
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By Strobel G. on 11/24/18
On our Furnace and AC install, Wesley and Justin we fast and efficient on the install. Great Dane lays mats along every inch along their steps. They came in and left our home as they weren't even here. they explained the equipment and their functions. Steve and Sta...
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On our Furnace and AC install, Wesley and Justin we fast and efficient on the install. Great Dane lays mats along every inch along their steps. They came in and left our home as they weren't even here. they explained the equipment and their functions. Steve and Staff handled the details along with financing. He explained the new system and why a 98% efficiency system is beneficial over any other system. Now I can monitor the savings on the Carrier Infinity controls, which is better than any other system I looked at from the box stores. The follow up to our install was a nice touch ensuring we are satisfied and comfortable with our new system. This is our second time for Great Dane for services in our home. First was an hot water tank install and now the furnace, and I am happy with both! we feel we do not have to worry about with one now for a long time. Gary and Deb - New Baltimore
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By Tony G. on 11/24/18
Friendly staff. Always courteous!
By Dusaj D. on 11/21/18
Excellent job by all the staff that I dealt with. No complaints at all.
By Brickner K. on 11/21/18
(no comment)
By Karen W. on 11/21/18
gentlemen were very polite, explained what they did to my furnace so I could understand.
By Regal T. on 11/20/18
I will definitly call on Great Dane to service all of my heating and cooling. Brian W. Is an excellent serviceman who is very knowledgable and shows pride in his work.
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