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By Evennou W. on 12/14/18
Ryan is a great young man. He was very professional and courteous. He took time to explain what was wrong with our furnace, and he repaired it in a very timely manner.

By Rizzi J. on 12/13/18
(no comment)

By Evennou W. on 12/12/18
Second time we have had Great Dane come out to fix our furnace in two months. Both times the tech arrived in a timely manner and proceeded to repair the problems with our furnace. We will continue to have Great Dane service all of our HVAC concerns.

By Puebla A. on 12/12/18
I called in the morning and had a technician at my house the Same day. Ryan was nice and walked me through the problem. As he fixed it.

By Arnold M. on 12/12/18
Service set up with Kristin was good. Dorian came right out and assessed my hot water tank issue. Had me fixed up in no time. Highly recommend Great Dane Marc Saint Clair Shores

By Family Physician E. on 12/09/18
I have used Great Dane Heating & Cooling for over 10 years. Never once have I been disappointed by their service and promptness. Would recommend them to ANYONE who needs heating and cooling services.

By Swanson C. on 12/05/18
Great

By Kaiser M. on 12/05/18
(no comment)

By Moody D. on 12/03/18
Dorian was extremely courteous and helpful with answering any questions I had for him, no matter how dumb the questions may have been.

By Hull N. on 12/03/18
Qamrul has been to our house several times for annual service of our A/C and Heating systems. In addition to being extremely knowledgeable about our equipment, he goes above and beyond my expectations to make sure every aspect of the system is in good working order...
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Qamrul has been to our house several times for annual service of our A/C and Heating systems. In addition to being extremely knowledgeable about our equipment, he goes above and beyond my expectations to make sure every aspect of the system is in good working order. He then gives a clear, concise explanation of what he found and what he recommends to keep everything in tip-top condition.
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By Hackett W. on 12/02/18
Like Great Dane a lot, but Cartier not so much. So, unless Great Dane sells and services other brands..,

By Salinger H. on 12/01/18
Just had Brian Williams from Great Dane Heating & cooling come out to try to find the problem with my generator. He took the time to sit down for a few mins. & explain the situation to my husband who is hard of hearing. He talk slowly so he would understand. Now th...
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Just had Brian Williams from Great Dane Heating & cooling come out to try to find the problem with my generator. He took the time to sit down for a few mins. & explain the situation to my husband who is hard of hearing. He talk slowly so he would understand. Now that's what I call P.R ing.
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By Hackett W. on 12/01/18
Great Dane has generally been hassle-free. They repaired my our 27-year old Lennox furnace in November 2017 and the techs were great. So, when we felt it was time to replace our Lennox system, we called Great Dane; they installed a new high efficiency Carrier HVAC...
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Great Dane has generally been hassle-free. They repaired my our 27-year old Lennox furnace in November 2017 and the techs were great. So, when we felt it was time to replace our Lennox system, we called Great Dane; they installed a new high efficiency Carrier HVAC and again install techs were superb. So I would strongly recommend Great Dane service; I only wish Carrier was as responsive as Great Dane, but that is another story—see below. We’ve had Great Dane service techs here to check system several times. Highly competent and informative—although sometimes contradictory operating information. We signed up for Great Dane’s scheduled service program because we expect continued good service. Carrier, on the other hand is all but useless. Our new furnace failed on Thanksgiving Day, 2018. They sent emergency HVAC email alerts every hour or so instructing me to contact them and then they are either closed or end up in a “high call volume” que. By the time the furnace was repaired by Great Dane techs, who performed well and professionally, the temp in our house had dropped to 59 because Carrier’s warranty doesn’t cover holidays; maybe Carrier is run by bean counters? Carrier’s warranty is unclear at best and deceptive at worst. We might be negligent in not reading the Carrier warranty fine-print carefully. Great Danes’ techs saved Carrier’s bacon again. But I hope that in the future I only have occasion to see Great Danes’ techs during semi-annual service calls.
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By McMillan M. on 11/30/18
Mike came to repair our furnace. He was very pleasant and efficient. He checked everything out and gave us some valuable tips on maintaining our system. I have used Great Dane before, and all of the other techs have been very capable as well. I would definitely rec...
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Mike came to repair our furnace. He was very pleasant and efficient. He checked everything out and gave us some valuable tips on maintaining our system. I have used Great Dane before, and all of the other techs have been very capable as well. I would definitely recommend Great Dane or heating and cooling needs.
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By Finkbeiner C. on 11/30/18
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any...
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As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. He found a huge gap in my ductwork that was not detected by any number of construction and previous HVAC companies...and then he promptly repaired it. He took wonderful documented photos for me of my entire system. He was exceptional! He was also very professional, considerate, respectful, and knowledgeable. Great Dane will be my HVAC company from now on. They are the absolute BEST company I have ever had. And reasonably priced, too.
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By Finkbeiner C. on 11/30/18
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any...
(View More)
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. He found a huge gap in my ductwork that was not detected by any number of construction and previous HVAC companies...and then he promptly repaired it. He took wonderful documented photos for me of my entire system. He was exceptional! He was also very professional, considerate, respectful, and knowledgeable. Great Dane will be my HVAC company from now on. They are the absolute BEST company I have ever had. And reasonably priced, too.
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By Finkbeiner C. on 11/30/18
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any...
(View More)
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. He found a huge gap in my ductwork that was not detected by any number of construction and previous HVAC companies...and then he promptly repaired it. He took wonderful documented photos for me of my entire system. He was exceptional! He was also very professional, considerate, respectful, and knowledgeable. Great Dane will be my HVAC company from now on. They are the absolute BEST company I have ever had. And reasonably priced, too.
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By Finkbeiner C. on 11/30/18
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any hou...
(View More)
As a first time customer in my recently purchased home, I couldn't be happier that I chose Great Dane! They were recommended by four of my neighbors and with good reason. My tech, Zachary, was fabulous! He did the most thorough inspection I have ever had in any house I've owned. He found a huge gap in my ductwork that was not detected by any number of construction and previous HVAC companies...and then he promptly repaired it. He took wonderful documented photos for me of my entire system. He was exceptional! He was also very professional, considerate, respectful, and knowledgeable. Great Dane will be my HVAC company from now on. They are the absolute BEST company I have ever had. And reasonably priced, too.
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By Pikarski J. on 11/29/18
When our builder grade HVAC had to be replaced immediately during a colder than normal January, Great Dane provided large space heaters and was able to quickly install a new system. We use them every spring and fall for maintenance. We have replaced our AC using Gr...
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When our builder grade HVAC had to be replaced immediately during a colder than normal January, Great Dane provided large space heaters and was able to quickly install a new system. We use them every spring and fall for maintenance. We have replaced our AC using Great Dane. The technicians are always prompt and take time to explain what they are working on. I have and will continue to recommend them to friends and family.
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By Dunn M. on 11/29/18
I was given exceptional service and advice
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Zachary P
1 Year
Rating:
55 total reviews!
Qamrul F
2 Years
Rating:
51 total reviews!
Kristin M
Customer Service Rep.
16 Years
Rating:
(139 total reviews)
Amber R
Customer Service Rep.
1 Year
Rating:
(80 total reviews)
Jeffrey J
Customer Service Rep.
5 Years
Rating:
(72 total reviews)
Mike K
4 Years
Rating:
(48 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Great Dane Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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