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By LA’SHaw’n R. on 10/16/19
No Comment

By Celeste S. on 10/16/19
Andrew L. (Gordon Water Systems-Kalamazoo) was helpful, thorough, and did a quality job.

By Shelley m. on 10/10/19
No comment

By Mary T. on 10/10/19
Tony has always done a great job repairing softners and explaining everything he is doing and how to care for softners. I appreciate his knowledge and the time he takes to explain things. Thank you Tony

By Robyn F. on 10/06/19
Andrew Lechner did a FANTASTIC JOB! Very kind and professional!

By Kathy S. on 10/05/19
Tony was pleasant,courteous and on time. Many of the issues could have been prevented had I been better informed. He was patient and made certain I understood what I needed to do to keep my water softener functioning properly. Even though it was the end of his w...
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Tony was pleasant,courteous and on time. Many of the issues could have been prevented had I been better informed. He was patient and made certain I understood what I needed to do to keep my water softener functioning properly. Even though it was the end of his work day, he never seemed rushed.
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By William J. W. on 10/02/19
Gordon Water Systems: Salesman Phil M. completely knew his business. Was able to walk us through the spectrum of hard water and the softening of it. He gave us several options of systems without pressuring us in any way. Andrew L. and Ian C. did a first class jo...
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Gordon Water Systems: Salesman Phil M. completely knew his business. Was able to walk us through the spectrum of hard water and the softening of it. He gave us several options of systems without pressuring us in any way. Andrew L. and Ian C. did a first class job of installation and removal. They fully explained the operation of the system,and left our basement clean and orderly.
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By Jason D. on 10/01/19
I had to have a new water softener installed surprisingly. I called Gordon’s water and they weren’t very helpful and quick to schedule me to what fit me best. Andrew arrive on time and installed it very quickly. I was impressed with his dedication to making sur...
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I had to have a new water softener installed surprisingly. I called Gordon’s water and they weren’t very helpful and quick to schedule me to what fit me best. Andrew arrive on time and installed it very quickly. I was impressed with his dedication to making sure all my questions were answered and that he completed his job to my satisfaction. I would highly recommend them to anyone!
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By Jason D. on 10/01/19
I had to have a new water softener installed surprisingly. I called Gordon’s water and they weren’t very helpful and quick to schedule me to what fit me best. Andrew arrive on time and installed it very quickly. I was impressed with his dedication to making sur...
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I had to have a new water softener installed surprisingly. I called Gordon’s water and they weren’t very helpful and quick to schedule me to what fit me best. Andrew arrive on time and installed it very quickly. I was impressed with his dedication to making sure all my questions were answered and that he completed his job to my satisfaction. I would highly recommend them to anyone!
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By Katie M. on 09/30/19
Polite, careful, and knowledgeable. Explained in easy to understand detail how to manage and care for equipment.

By Karen M. on 09/30/19
Polite, careful, and knowledgeable. Explained in easy to understand detail how to manage and care for equipment

By Tiffany K. on 09/27/19
Outstanding customer service! Very organized and professional ! Definitely will recommend to anyone

By Angie H. on 09/27/19
Very efficient and knowledgeable. We appreciate all Tony's input.

By Larry S. on 09/26/19
Andrew Lechner - great service, friendly, left us with some helpful advice with regard to water softeners

By David R. on 09/26/19
Tony is super friendly and professional

By Dennis B. on 09/25/19
Tony did a nice job of explaining our softener and purifier systems and resolving a softener problem.

By Gayle N. on 09/24/19
Andrew was very prompt and very professional. He checked out our equipment, ran a couple tests and determined what was causing our problem really quickly. He was able to get things corrected and explained very clearly what had caused it and how we could prevent th...
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Andrew was very prompt and very professional. He checked out our equipment, ran a couple tests and determined what was causing our problem really quickly. He was able to get things corrected and explained very clearly what had caused it and how we could prevent that issue in the future. When he left, everything was cleaned and you'd never know there had been any work done. We are very happy with the service. Thanks, Andrew!
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By Douglas E. on 09/20/19
Andrew done a very nice job, he called before he was going to be at my house. Very nice and polite young man I would definitely recommend him.

By Christa Q. on 09/20/19
Andrew Lechner was the technician that come to my home to install a water softener system for me. He was kind and courteous and answered all my questions. He put "footies" on over his shoes so my new carpet wouldn't get dirty. He took his time to explain everything...
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Andrew Lechner was the technician that come to my home to install a water softener system for me. He was kind and courteous and answered all my questions. He put "footies" on over his shoes so my new carpet wouldn't get dirty. He took his time to explain everything to me. I would recommend Andrew in a heart beat! Good job Andrew! *********.
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By kenneth l. on 09/19/19
Andrew L great, very proffesional
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CALL TO SCHEDULE
(269) 382-0068

Select any employee to see all their reviews.

Brian Z
6 Years
Rating:
(19 total reviews)
Brendan M
1 Year
Rating:
(12 total reviews)
Phil M
26 Years
Rating:
(7 total reviews)
Jeff B
3 Years
Rating:
(7 total reviews)
Cord T
1 Year
Rating:
(6 total reviews)
Ian C
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Gordon Water Systems - Kalamazoo has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Gordon Water Systems - Kalamazoo. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(269) 382-0068
Tony K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
243 total reviews
Tony's work background includes painting cars, manufacturing weight/rehab equipment & for the last 14 years installing/servicing water equipment. He loves being able to help people with their water issues. He loves to golf, bowl, base/soft ball, drag/nascar racing. He has 6 sisters & 2 brothers.
By Rick N. on 03/25/19
Tony arrived on time, with a new young apprentice with him. They systematically addressed the problem (no soft water for several weeks). Tony got everything cleaned out (the problem was not bridging, it was apparently clogged up from too much fine sediment), and re...
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Tony arrived on time, with a new young apprentice with him. They systematically addressed the problem (no soft water for several weeks). Tony got everything cleaned out (the problem was not bridging, it was apparently clogged up from too much fine sediment), and re-started everything. He also had me run it through the regeneration mode, so he could see that I was doing it right! He then explained what needed to be done, i.e. run it several more times that evening. And now, everything works fine! The softener is at least 15 years old, bought from Gordon Water, and I have absolutely no complaints. The product and the service are both outstanding. Also, I thought Tony did a good job in teaching and mentoring the new guy.
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By Donald H. on 03/18/19
(no comment)

By William F. on 03/07/19
It meant a lot to have someone as trustworthy, efficient, and honest as Tony K. fix my home water softener system. He took the time to answer all my questions thoroughly so I understood how to prevent future issues. This was a very positive appointment and I will use them again.

By Jane P. on 03/01/19
We found Tony to be knowledgeable, friendly, business like, professional, candid, prompt.

By Sharon B. on 02/22/19
Tony is awesome!! I look forward to his service calls because he is such a nice guy and so competent. I actually consider him a friend. Every company should have a Tony.

By Carrie D. on 02/22/19
(no comment)

By Kelly R. on 02/08/19
Great Job

By Marlene S. on 01/28/19
excellent service. Tony did extras like explain everything that was done so we could understand problem and what to expect under various scenarios. Would definitely request him for any further needs.

By Ray F. on 01/25/19
Arrived on time, very professional and took the time to narrow down the problem area. Also, took time to do an overall inspection of my system and recommend what to keep an eye on for the future.

By Bill Witters Alongside I. on 01/24/19
Tony was great!! Very willing to show and explain everything he was doing. Thanks Tony!!

By Hans J. S. on 01/22/19
Tony Klimek's service has been excellent

By Cherity C. on 01/21/19
Excellent customer service and knowledge.

By Patrick O. on 01/21/19
Tony was prompt, professional, and informative. He explained everything throughly.

By Rob D. on 01/08/19
Tony K did a great job of explaining the system and making the necessary changes.

By Ed M. on 01/07/19
My Today I had a service call from Tony of Gordon Water in Kalamazoo. He was prompt, thorough, and friendly. Although it's too early to say definitively if the problem has been fixed, - salty water - I have confidence that it has been. I give Tony an excellent revi...
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My Today I had a service call from Tony of Gordon Water in Kalamazoo. He was prompt, thorough, and friendly. Although it's too early to say definitively if the problem has been fixed, - salty water - I have confidence that it has been. I give Tony an excellent review. My only complaint is that the $211 price tag was a bit of a surprise. Wish I'd been told beforehand what the price of a service call is, what they usually run, if it's a new this, then we charge that, etc.
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By Anne C. on 01/06/19
Tony did a great job - he explained everything that he was doing, which I appreciated. Everything with my R.O. water softener and water filter system (at my kitchen sink) is working perfectly now.

By Debra G. on 12/22/18
(no comment)

By John H. on 12/20/18
Just had our initial installation and I am pleased with Gordon Water. Sales rep Phil is affable and did a good presentation. Installer Tony K did a fine job of setting the equipment into our existing plumbing and available space. Both men did a good job of explaini...
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Just had our initial installation and I am pleased with Gordon Water. Sales rep Phil is affable and did a good presentation. Installer Tony K did a fine job of setting the equipment into our existing plumbing and available space. Both men did a good job of explaining things to someone with no previous experience of water softeners.
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By Thomas A. on 12/20/18
Tony did an outstanding job with my water softener installation. It was necessary to replumb the water filtration system to make a clean installation. Well done!

By James K. on 12/17/18
an excellent friendly technician. He offered suggestions to improve water quality (more frequent filter changes whenever water starts to smell) as well as recommending new faucet for the next service call which I plan on doing.. Also gave tips on changing filters s...
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an excellent friendly technician. He offered suggestions to improve water quality (more frequent filter changes whenever water starts to smell) as well as recommending new faucet for the next service call which I plan on doing.. Also gave tips on changing filters should I need to do so
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