CALL TO SCHEDULE
(269) 382-0068
By Ken V. on 01/16/19
Alan does a great job cleaning our coolers. Very professional.

By Betsy P. on 01/11/19
Justin S. was courteous, professional and knowledgeable. He explained things as he went along and made sure my husband and I understood everything. He was not pushy or aggressive which we appreciated and he did not insult/degrade his competitors, which we appreciat...
(View More)
Justin S. was courteous, professional and knowledgeable. He explained things as he went along and made sure my husband and I understood everything. He was not pushy or aggressive which we appreciated and he did not insult/degrade his competitors, which we appreciated even more. Excellent rep, glad he came to our house.
(View Less)

By Rob D. on 01/08/19
Tony K did a great job of explaining the system and making the necessary changes.

By Ed M. on 01/07/19
My Today I had a service call from Tony of Gordon Water in Kalamazoo. He was prompt, thorough, and friendly. Although it's too early to say definitively if the problem has been fixed, - salty water - I have confidence that it has been. I give Tony an excellent revi...
(View More)
My Today I had a service call from Tony of Gordon Water in Kalamazoo. He was prompt, thorough, and friendly. Although it's too early to say definitively if the problem has been fixed, - salty water - I have confidence that it has been. I give Tony an excellent review. My only complaint is that the $211 price tag was a bit of a surprise. Wish I'd been told beforehand what the price of a service call is, what they usually run, if it's a new this, then we charge that, etc.
(View Less)

By Anne C. on 01/06/19
Tony did a great job - he explained everything that he was doing, which I appreciated. Everything with my R.O. water softener and water filter system (at my kitchen sink) is working perfectly now.

By Deb on 12/31/18
Cord is always professional and friendly when coming to our office. He always has a smile and takes a few minutes to make sure we are happy with our service. He is a great representative of Gordon Water.

By Petra W. on 12/27/18
Cord has been a wonderful driver and takes very good care of us at Kalamazoo Long Term Care Pharmacy. He keeps the building perfectly stocked and responds quickly with any requests we make. We have been very happy with the service we receive.

By Debra G. on 12/22/18
(no comment)

By Laurie B. on 12/21/18
Cord is such a great, friendly, courteous person. Always checking to make sure our needs are taken care of. Enjoy seeing him each week. Brightens our day every time he comes in. He is awesome. Thank you Cord!

By John H. on 12/20/18
Just had our initial installation and I am pleased with Gordon Water. Sales rep Phil is affable and did a good presentation. Installer Tony K did a fine job of setting the equipment into our existing plumbing and available space. Both men did a good job of explaini...
(View More)
Just had our initial installation and I am pleased with Gordon Water. Sales rep Phil is affable and did a good presentation. Installer Tony K did a fine job of setting the equipment into our existing plumbing and available space. Both men did a good job of explaining things to someone with no previous experience of water softeners.
(View Less)

By Thomas A. on 12/20/18
Tony did an outstanding job with my water softener installation. It was necessary to replumb the water filtration system to make a clean installation. Well done!

By James K. on 12/17/18
an excellent friendly technician. He offered suggestions to improve water quality (more frequent filter changes whenever water starts to smell) as well as recommending new faucet for the next service call which I plan on doing.. Also gave tips on changing filters s...
(View More)
an excellent friendly technician. He offered suggestions to improve water quality (more frequent filter changes whenever water starts to smell) as well as recommending new faucet for the next service call which I plan on doing.. Also gave tips on changing filters should I need to do so
(View Less)

By Paul M. on 12/16/18
John W. was great. He ran water tests on both the softened water and water straight from the city (Portage) and he adjusted our water softener as it was running way too much. Every step of the way, he explained very clearly what he was doing and what he was trying ...
(View More)
John W. was great. He ran water tests on both the softened water and water straight from the city (Portage) and he adjusted our water softener as it was running way too much. Every step of the way, he explained very clearly what he was doing and what he was trying to accomplish. I bought this water softener from Gordon Water and thought I might have to have it replaced, but it just needed a couple of simple adjustments. John did tell me what parts may fail (the unit is 10 years old) in case something does go wrong. Overall, the money I paid for the service call was money well spent.
(View Less)

By Tamara P. on 12/10/18
Cord is FANTASTICE!!! We know we are going to get our delivery on schedule, with a wonderful attitude!!! He is very professional and keeps us on track even if we have a holiday during the week and need to adjust our day for delivery. Additionally, we needed main...
(View More)
Cord is FANTASTICE!!! We know we are going to get our delivery on schedule, with a wonderful attitude!!! He is very professional and keeps us on track even if we have a holiday during the week and need to adjust our day for delivery. Additionally, we needed maintenance on our dispenser! He showed up right away with a smile to help us!!! We appreciate him very much!!! Thank you!!!! :)
(View Less)

By Matt on 12/08/18
John was great. He was very communicative and professional. I feel he went above and beyond what was expected. My next call to Gordon will be to request John W.

By Matthew B. on 12/07/18
The service tech was very professional and helpfull with my new water system. I definitely felt like he went above and beyond during the install and helped me better understand how the system works. I would recommend Gordon Water Systems to anyone looking to get so...
(View More)
The service tech was very professional and helpfull with my new water system. I definitely felt like he went above and beyond during the install and helped me better understand how the system works. I would recommend Gordon Water Systems to anyone looking to get soft water for their home.
(View Less)

By David U. on 12/07/18
Tony was very helpful

By ALANNA on 12/06/18
Tony was prompt, courteous and efficient.

By Lexi C. on 12/06/18
(no comment)

By Jay A. on 12/05/18
Outstanding employee
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(269) 382-0068

Select any employee to see all their reviews.

Tony K
14 Years
Rating:
210 total reviews!
Mo L
Rating:
106 total reviews!
Justin S
8 Years
Rating:
(58 total reviews)
Scott P
1 Year
Rating:
(52 total reviews)
Alan R
7 Years
Rating:
(43 total reviews)
Brian Z
6 Years
Rating:
(16 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Gordon Water Systems - Kalamazoo has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(269) 382-0068

Customer service is always a top priority at Gordon Water Systems - Kalamazoo. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(269) 382-0068
Jeff B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
7 total reviews
Jeff has been with Gordon Water for just over 3 years. He likes working with people & he is passionate about getting them the best quality of water. He likes the Lions & Tigers. He also has a Boa Constrictor named Whiskers.
By Shores of South H. on 12/17/16
Jeff always has a smile on his face and always so nice.

By Bonnie on 12/02/16
Jeff is a very sweet young man, he is a great assist to your company.

By Nancy W. on 11/03/16
I like Jeff, He is a nice man.

By Cathye s. on 10/28/16
(no comment)

By Nancy on 10/06/16
Jeff always makes sure my salt level is good and always makes sure have enough water.

By Armstrong A. on 10/06/16
Jeff is always making sure we have enough water and very quick.

By Madelene on 10/06/16
Jeff is so very sweet, always makes sure I have water.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.