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By Thomas A. on 12/20/18
Tony did an outstanding job with my water softener installation. It was necessary to replumb the water filtration system to make a clean installation. Well done!
By James K. on 12/17/18
an excellent friendly technician. He offered suggestions to improve water quality (more frequent filter changes whenever water starts to smell) as well as recommending new faucet for the next service call which I plan on doing.. Also gave tips on changing filters s...
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an excellent friendly technician. He offered suggestions to improve water quality (more frequent filter changes whenever water starts to smell) as well as recommending new faucet for the next service call which I plan on doing.. Also gave tips on changing filters should I need to do so
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By Paul M. on 12/16/18
John W. was great. He ran water tests on both the softened water and water straight from the city (Portage) and he adjusted our water softener as it was running way too much. Every step of the way, he explained very clearly what he was doing and what he was trying ...
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John W. was great. He ran water tests on both the softened water and water straight from the city (Portage) and he adjusted our water softener as it was running way too much. Every step of the way, he explained very clearly what he was doing and what he was trying to accomplish. I bought this water softener from Gordon Water and thought I might have to have it replaced, but it just needed a couple of simple adjustments. John did tell me what parts may fail (the unit is 10 years old) in case something does go wrong. Overall, the money I paid for the service call was money well spent.
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By Tamara P. on 12/10/18
Cord is FANTASTICE!!! We know we are going to get our delivery on schedule, with a wonderful attitude!!! He is very professional and keeps us on track even if we have a holiday during the week and need to adjust our day for delivery. Additionally, we needed main...
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Cord is FANTASTICE!!! We know we are going to get our delivery on schedule, with a wonderful attitude!!! He is very professional and keeps us on track even if we have a holiday during the week and need to adjust our day for delivery. Additionally, we needed maintenance on our dispenser! He showed up right away with a smile to help us!!! We appreciate him very much!!! Thank you!!!! :)
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By Matt on 12/08/18
John was great. He was very communicative and professional. I feel he went above and beyond what was expected. My next call to Gordon will be to request John W.
By Matthew B. on 12/07/18
The service tech was very professional and helpfull with my new water system. I definitely felt like he went above and beyond during the install and helped me better understand how the system works. I would recommend Gordon Water Systems to anyone looking to get so...
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The service tech was very professional and helpfull with my new water system. I definitely felt like he went above and beyond during the install and helped me better understand how the system works. I would recommend Gordon Water Systems to anyone looking to get soft water for their home.
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By David U. on 12/07/18
Tony was very helpful
By ALANNA on 12/06/18
Tony was prompt, courteous and efficient.
By Lexi C. on 12/06/18
(no comment)
By Jay A. on 12/05/18
Outstanding employee
By Valarie G. on 12/04/18
I’m very thankful for John Weirs patience while explaining the issues we were having with our water softener. He explained everything in detail and I felt he was extremely knowledgeable. I would definitely recommend him if you find yourself having any problems wi...
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I’m very thankful for John Weirs patience while explaining the issues we were having with our water softener. He explained everything in detail and I felt he was extremely knowledgeable. I would definitely recommend him if you find yourself having any problems with your water softener.
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By Jay F. on 12/04/18
John Weir
By Barbara S. on 11/29/18
I want to rate John Weir with the best rating possible,plus one. He was friendly, thorough and very professional. Showed and reviewed problem and then fixed it in record time. Excellent employee. He now works for Gordon Water in Kalamazoo.
By Robert C. on 11/29/18
John Weir is a terrific technician. Very knowledgeable, willing to answer any questions. A pleasure to deal with.
By Suzanne S. on 11/29/18
Gordon Water does it AGAIN! Outstanding customer service is a trademark of this company. Today John Weir came out to install some equipment and was professional, courteous, and just plain helpful in letting me know about a potential plumbing issue/water leak that...
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Gordon Water does it AGAIN! Outstanding customer service is a trademark of this company. Today John Weir came out to install some equipment and was professional, courteous, and just plain helpful in letting me know about a potential plumbing issue/water leak that we need to have checked out. Another great addition to the Gordon Water team. Thank you!
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By Nicholas G. on 11/28/18
John weir was our tech for the install. He did an amazing job. Was friendly, fast and the job looks flawless. Very clean and professional installation. Would highly recommend him to anyone looking to get a water system put in
By Alice on 11/27/18
Very pleased with Tony, he came in and knew immediately what happened. Took all the old salt out and cleaned everything up and now its working. He showed me how to maintain it. Would recommend Tony to anyone who uses soft water in their home.
By Mandy D. on 11/27/18
Justin got here a little early after phone call.He is very nice and did a lot of testing of my water. He explained everything and showed me results. I have been a customer for years. I would highly recommend this company.
By Mandy D. on 11/27/18
John was very nice and answered all my questions and then some. Very prompt on time. Thanks. Looks like he did a super job. Ha Ha time will tell.
By Linda T. on 11/25/18
Did a good job explaining what he was doing, his concerns with the filter problem. He checked and tested everything he could and replaced all filters as requested.
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(269) 382-0068

Select any employee to see all their reviews.

Brendan M
1 Year
Rating:
(11 total reviews)
Jeff B
3 Years
Rating:
(7 total reviews)
Cord T
1 Year
Rating:
(6 total reviews)
Phil M
26 Years
Rating:
(4 total reviews)
Tamara C
6 Years
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Gordon Water Systems - Kalamazoo has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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